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Opiniones de The Alverton

4 out of 5
The Alverton
Tregolls Road, Truro, England

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 431 de 661 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 165 de 661 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 45 de 661 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 13 de 661 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 7 de 661 opiniones" "

9.4/10

Limpieza

9.4/10

Servicio y personal

8.6/10

Servicios

9.0/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Julie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely stay , easy walk into Truro Center . Had a meal on the second night - food was lovely . Would recommend stay here.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

William

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The ease of parking, closeness to the city, the historic building, good food, choice of food - all points in recommending the Alverton.
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Relations Manager, el 21 abr. 2024
Dear William, Thank you for your fantastic review. We hope to have the pleasure of welcoming you again soon. Best wishesLarissaGuest Relations Manager

10/10 Excelente

Laura

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect for weddings and events. There are separate rooms which aren't connected to the hotel and are in a courtyard to give a bit more extra privacy. Food was delicious and good value for money overall
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Relations Manager, el 15 abr. 2024
Dear Laura,Thank you for your fantastic review and I'm pleased you enjoyed delicious food and found the hotel to be good value for money. We hope to have the pleasure of welcoming you again.Best wishesLarissaGuest Relations Manager

10/10 Excelente

Angela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations Manager, el 15 abr. 2024
Thank you for your fantastic rating!

8/10 Bueno

Jane

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations Manager, el 15 abr. 2024
Thank you for your rating.

10/10 Excelente

gail

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The loveliest staff. I so wish I wasn’t working as I would just spend all weekend hanging out at this wonderful hotel. Xxxx
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations Manager, el 21 abr. 2024
Dear Gail, Thank you for your fantastic review. We hope to have the pleasure of welcoming you again, hopefully for a holiday next time! Best wishesLarissaGuest Relations Manager

10/10 Excelente

Martin Lee

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was fantastic.
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Relations Manager, el 21 mar. 2024
Dear Martin, It's great to hear everything during your stay was fantastic. We hope to have the pleasure of welcoming you again. Best wishesLarissaGuest Relations Manager

8/10 Bueno

Linda

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Food ok and room pleasant. Easy for Hall for Cornwall access
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relations Manager, el 18 mar. 2024
Dear Linda,Thank you for your review and I hope you had a lovely evening at The Hall for Cornwall. We hope to welcome you again. Best wishesLarissaGuest Relations Manager

10/10 Excelente

Stephanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Gem of a city centre hotel
The staff were very helpful and welcoming and went above and beyond. The hotel was very smart and clean. We had a very quiet room at the rear of the hotel and the room had everything you would need. The location is perfect, only a 10 minute walk to the city centre. Plent of parking available at the hotel and the beaches were only 20 minute drive away. The breakfast was good with plenty of choice. We would definitely visit again.
Se hospedó 2 noches en enero de 2024
Respuesta de Guest Relations Manager, el 1 feb. 2024
Dear Stephanie,Thank you for your fantastic review. I'm pleased you enjoyed your stay and we look forward to welcoming you again. Best wishesLarissaGuest Relations Manager

10/10 Excelente

Sharon

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Party night stay
Attended a works party and stayed the night, the party food was delicious and hot, the room was warm, clean and comfortable. The breakfast was amazing and I felt completely relaxed knowing that the catering staff were putting in extra safety measures to cater for my food allergy.
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Relations Manager, el 29 ene. 2024
Dear Sharon, Thank you for your 10/10 review and I'm so pleased you felt at ease with your allergy, knowing the staff were looking after you. It's great to hear the whole experience including your comfortable room, breakfast and party night was amazing.We hope to welcome you again. Best wishesLarissaGuest Relations Manager

10/10 Excelente

Ian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent hotel….good value as not too expensive ….my only “criticism” is the menu is a little limited ..steak was excellent
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Relations Manager, el 29 ene. 2024
Dear Ian, Thank you for your review. We hope to welcome you again. Best wishesLarissaGuest Relations Manager

10/10 Excelente

Philip

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Relations Manager, el 24 ene. 2024
Thank you for your fantastic rating!

10/10 Excelente

Louise

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Relations Manager, el 24 ene. 2024
Thank you for your fantastic rating!

10/10 Excelente

Michelle

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice hotel and convenient
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Relations Manager, el 22 ene. 2024
Dear Michelle, Thank you for your lovely review.We hope to welcome you again.Best wishesLarissaGuest Relations Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel.
We had a room in the courtyard block. Room was a good size. Comfy bed, nice toiletries. Restaurant staff were very friendly. Breakfast was good with various options. Short walk into Truro centre. Would definitely recommend.
Se hospedó 2 noches en enero de 2024
Respuesta de Guest Relations Manager, el 22 ene. 2024
Thank you for your fantastic review and it's great to hear what a lovely stay you had.We hope to welcome you again.Best wishesLarissaGuest Relations Manager

10/10 Excelente

Tracey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Relations Manager, el 21 ene. 2024
Thank you for your fantastic rating!

10/10 Excelente

Roger

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Relations Manager, el 21 ene. 2024
Thank you for your fantastic rating!

10/10 Excelente

Louise

Se hospedó 1 noche en enero de 2024
Respuesta de Guest Relations Manager, el 8 feb. 2024
Thank you for your fantastic rating!

10/10 Excelente

Stephen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything about this hotel, and our stay there was excellent. It’s just a ten minute walk into Truro, so it is conveniently located, and wouldn’t want to stay anywhere else, even the price is competitive to other hotels in the area!
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Relations Manager, el 14 ene. 2024
Dear Stephen, Thank you for your lovely kind words and I'm delighted to hear what a great stay you had. We hope to welcome you again. Best wishesLarissaGuest Relations Manager

10/10 Excelente

Tracy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely staff immaculate and food perfect
A really lovely clean friendly hotel
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Relations Manager, el 14 ene. 2024
Dear Tracy, Thank you for your fantastic review. I'm pleased everything was great including the food, staff and cleanliness.We hope to welcome you again. Best wishesLarissaGuest Relations Manager

10/10 Excelente

Julian

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Relations Manager, el 9 ene. 2024
Thank you for your fantastic 10/10 rating!

10/10 Excelente

Scott

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Relations Manager, el 9 ene. 2024
Thank you for your fantastic 10/10 rating!

10/10 Excelente

Yuet Yin Kimmy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The most perfect hotel you could wish for. I’ve been enjoying stays at The Alverton . The room was clean, warm and well stocked with towels etc. The staff always very friendly and beyond to make your stay perfect . There are no negatives to consider when choosing to stay at The Alverton.
Se hospedó 2 noches en enero de 2024
Respuesta de Guest Relations Manager, el 9 ene. 2024
This is wonderful to hear and I can't wait to share it with the team. We hope to welcome you again.Best wishesLarissaGuest Relations Manager

10/10 Excelente

Kim

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relations Manager, el 28 dic. 2023
Thank you for your fantastic rating!

10/10 Excelente

Emma

Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relations Manager, el 23 dic. 2023
Thank you for your fantastic rating!

6/10 Aceptable

Peter

Viaje de negocios
Le gustó: Servicio y personal
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relations Manager, el 21 dic. 2023
Dear Peter, Thank you for your rating but please get in touch if you'd like to discuss your stay further.Best wishesLarissaGuest Relations Manager

8/10 Bueno

Edward

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice hotel, friendly staff, mostly clean. Unfortunately was woken up very early by a service trolley outside.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relations Manager, el 21 dic. 2023
Dear Edward, Thank you for your review and please accept my sincerest apologies that you were woken up by noise.Please get in touch if you'd like to discuss this further. Best wishesLarissaGuest Relations Manager

10/10 Excelente

Natalie

Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relations Manager, el 21 dic. 2023
Thank you for your fantastic rating!

10/10 Excelente

Carly

Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relations Manager, el 21 dic. 2023
Thank you for your fantastic rating!

10/10 Excelente

Scott

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Everything was excellent. The staff was friendly. They gave excellent service.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Guest Relations Manager, el 28 nov. 2023
Dear Scott, Thank you for your lovely review. We hope to welcome you again. Best wishesLarissaGuest Relations Manager

8/10 Bueno

Sarah

Viaje de negocios
Le gustó: Limpieza y servicio y personal
.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Relations Manager, el 28 nov. 2023
Thank you for your rating!

8/10 Bueno

Kim

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Character and convenience
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Relations Manager, el 28 nov. 2023
Dear Kim, Thank you for your review. We hope to welcome you again. Best wishesLarissaGuest Relations Manager

8/10 Bueno

Sarah

Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Relations Manager, el 21 dic. 2023
Thank you for your rating!

10/10 Excelente

Louise

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I love the Alverton it’s a beautiful hotel with beautiful rooms. The staff are lovely and the food is delicious!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Relations Manager, el 27 nov. 2023
Hi Louise, Thank you for your lovely kind words. We hope to welcome you again soon.Best wishesLarissaGuest Relations Manager

10/10 Excelente

Scott

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Relations Manager, el 27 nov. 2023
Thank you for your fantastic rating!

10/10 Excelente

Tony

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Relations Manager, el 27 nov. 2023
Thank you for your 10/10 rating!

8/10 Bueno

Ian

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely building
We planned a weekend away so booked two rooms for the night B&B. Lovely hotel and very comfortable room. Nice to be able to have a bath. Breakfast unfortunately let them down a bit. We ordered our food. The cereal, toast etc arrived. Having eaten that we expected our cooked breakfast to appear. After waiting a while we asking were it was and it came 30 minutes after we had finished our cereal.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Relations Manager, el 27 nov. 2023
Dear Ian, Thank you for your review and I'm pleased you had a lovely stay. I'm sorry that on this occasion the breakfast service was slow. Please accept my apologies and we hope to welcome you again. Best wishesLarissaGuest Relations Manager

8/10 Bueno

Lewis

Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Relations Manager, el 17 nov. 2023
Thank you for your rating!

6/10 Aceptable

Lesley

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Clean small stuffy dark room
Whilst clean, modern and close to town there were a lot of areas needing attention to be considered a 4 star . The rooms were very small in the courtyard and dark. Bathroom no natural light and finished in dark colours so difficult to shave in. The table in bedroom only had a small 6 inch by 12 inch mirror to apply make up etc. there was no drawer space in either table or bedside units and the enormous wardrobe was filled with a fridge, iron and ironing board which could only we positioned across the doorway and between bedroom and bathroom. The breakfast was good although strange layout of menu. Staff were everywhere but no idea what to do. Lack of management . The public areas for guests were taken up by weddings etc so no quiet area to sit and read paper with a drink or coffee . The afternoon tea was fine but as we had not booked the manager had to ask if the chef could oblige. Finally we ordered a paper but it was not delivered as the reception did not make a note of the room number. All in all it was ok but not great by any stretch. We were swayed to stay there because of the rave reviews. Shall not use again.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Guest Relations Manager, el 9 nov. 2023
Dear Lesley, Thank you for your detailed review but naturally I am disappointed that you didn't like your classic courtyard room. The classic rooms are the smaller room type and they contain all the amenities. We hoped that by designing the room with the tea trays and fridges hidden away, this would create a more inviting space in the bedroom and still leave our guests with plenty of room in the wardrobe. I'm pleased it was clean but I'm sorry you didn't like it. It's great to hear breakfast and the afternoon tea were both good and I will pass your feedback onto the restaurant manager. I know as we were busy on Saturday the staff member would have wanted to check if the chefs could accommodate your order so they didn't oblige and then have to let you down. The wedding party do have their own bar, so I hope the noise quietened down later in the evening and the Courtyard also has a private lounge so you are always welcome to relax with drinks there. I'm sorry you didn't receive your newspaper and this added further disappointment to your stay. Please get in touch with me personally if you'd like to discuss your stay further.Best wishesLarissaGuest Relations Manager

8/10 Bueno

Keith

Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Relations Manager, el 28 nov. 2023
Thank you for your rating.

10/10 Excelente

Jaclyn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Gorgeous grounds and buildings on the property. I would recommend to anyone staying in Truro.
Se hospedó 3 noches en octubre de 2023
Respuesta de Guest Relations Manager, el 7 nov. 2023
Dear Jaclyn,Thank you for your fantastic review.We look forward to welcoming you again. Best wishesLarissaGuest Relations Manager

8/10 Bueno

Stephen

Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Relations Manager, el 7 nov. 2023
Thank you for your rating.We hope to welcome you again.

10/10 Excelente

Russell

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Outstanding
Everything was first class! The Staff , The Service, The Room , The Value - Highly recommended and I will definitely be back to stay again. The restaurant food was amazing!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Relations Manager, el 5 nov. 2023
Dear Russell,Thank you for your 'first class' review! The team will be thrilled to read this. We look forward to welcoming you again. Best wishesLarissaGuest Relations Manager

10/10 Excelente

Geoffrey

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed for 4 nights we had a wonderful time weather it was breakfast or dinner the staff were super attentive. Well done! I would happily stay there again!
Se hospedó 4 noches en octubre de 2023
Respuesta de Guest Relations Manager, el 2 nov. 2023
Dear Ian,Thank you for your wonderful 5 star rating and I'm delighted you meals were great and staff super attentive.We look forward to welcoming you again.Best wishesLarissaGuest Relations Manager

10/10 Excelente

Henrietta Anne

Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Relations Manager, el 27 nov. 2023
Thank you for your fantastic rating!

10/10 Excelente

IAN, London

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Spotless, refurbished, great service.
Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Relations Manager, el 2 nov. 2023
Dear Ian,Thank you for your fantastic 5 star rating and kind words.We look forward to welcoming you again.Best wishesLarissaGuest Relations Manager

8/10 Bueno

David

Se hospedó 2 noches en octubre de 2023
Respuesta de Guest Relations Manager, el 24 oct. 2023
Thank you for your rating.We hope to welcome you again.

10/10 Excelente

A

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Guest Relations Manager, el 18 oct. 2023
Thank you for your fantastic rating!

10/10 Excelente

David, Ladysmith

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice cosy place
Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Relations Manager, el 16 oct. 2023
Dear David, Thank you for your 5 star review. We look forward to welcoming you again. Best wishesLarissaGuest Relations Manager

8/10 Bueno

Benjamin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023
Respuesta de Guest Relations Manager, el 11 oct. 2023
Thank you for your rating!