Hello,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

Hi Derek,We sincerely apologize for the disappointing experience you encountered. Regarding the Expedia fee, we acknowledge that the issue lies within their policies; however, we regret any inconvenience caused as third-party reservation sites are not managed by the property. Your feedback about the condition of the second floor and the cleanliness of your room is deeply concerning, and we will address these issues promptly with our housekeeping team to ensure such lapses do not recur. Additionally, we apologize for the lack of communication and assistance during the power outage; your safety and comfort are our utmost priorities, and we will work to improve. We hope to serve you better in the future.

Hi Brit,It is good to hear that you had a positive experience with our staff and enjoyed your room during your stay. Your kind words will be shared with our team as encouragement. We look forward to welcoming you back for another wonderful experience in the future!

Dear Guest,The behaviour you described does not align with our standards of hospitality. We take such feedback seriously and will investigate the matter thoroughly. Regarding the breakfast, we regret any disappointment and will explore ways to enhance our offerings. We hope to have the opportunity to provide you with a more pleasant experience in the future.

Hi Shawn,We apologize for the inconvenience caused by the pet odour in your room. Maintaining a fresh and clean environment is important to us, and we'll address this issue promptly. Your feedback is valuable, and we appreciate you bringing this to our attention. If there's anything else we can assist you with, please don't hesitate to let us know.

Hi Julie,Thank you for taking the time to share your feedback! We're glad to hear that we were able to provide you with a positive experience. Wishing you many more enjoyable stays with us in the future!

Hi Dorothy,We are grateful to hear that you had a relaxing stay. We value giving guests a peaceful, comfortable stay, therefore we are happy to have lived up to your expectations. We are appreciative that you chose to stay with us, and we hope to see you back soon!

Hi Adannaya,We are glad to hear that you found our property to be immaculate and impressed with it. However, we apologize for the trouble you encountered with the shower. Please know that we will take care of this right away. We hope to see you back soon for an even better experience.

Hi Chris,Your generous 4-star rating is highly appreciated. Ensuring our guests' satisfaction is our top priority, and we are eager to hear any ideas or suggestions you may have for your future visits. We look forward to welcoming you back on your next trip and strive to provide you with an even more exceptional experience.

Hi Jessica,We sincerely apologize for the discomfort and negative experience you had during your stay. Your feedback is deeply concerning, and we will address these issues immediately. Your comfort and satisfaction are important to us, and we regret that we fell short of meeting your expectations. We will take your comments into account to improve our services. We hope for the opportunity to rectify any disappointment and make amends

Hi Charles,Your favourable rating is highly appreciated, and we are dedicated to achieving complete guest contentment. Your input and suggestions for your upcoming visits are always encouraged, as they contribute to enhancing our offerings. We eagerly anticipate the chance to assist you once more on your next stay.

Hi Alyssa,We regret any inconvenience caused. We want to clarify that we have mentioned the deposit requirement on our website to ensure transparency for our guests. However, we appreciate your feedback regarding pool and breakfast timing and will consider your comments as we strive to improve our services. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

Hi Jenny,Thank you for your positive feedback! We're delighted to hear that you had a pleasant experience with our friendly and helpful front desk staff, as well as with the comfortable beds and clean room. Your satisfaction is our priority, and we're thrilled that you plan to stay with us again next time you're in Owasso. We look forward to welcoming you back and ensuring another enjoyable stay!

Hi Joshua,Thank you for awarding us a 3-star rating. We trust you had a pleasant stay with us. If you have any suggestions on how we can further enhance our guests' experience, please don't hesitate to share. We're eager to welcome you back on your next visit!

Hi Melinda,It's great to hear that you enjoyed your stay with us. We're pleased that you found our staff friendly and that you enjoyed the breakfast options. We look forward to welcoming you back if your travels bring you to the area again.

Hi Elvin,Your generous 4-star rating is highly appreciated. Ensuring our guests' satisfaction is our top priority, and we are eager to hear any ideas or suggestions you may have for your future visits. We look forward to welcoming you back on your next trip and strive to provide you with an even more exceptional experience.

Hi Pam,We express our sincere gratitude for your review. We consider ourselves fortunate to have you as our guest and highly appreciate your decision to choose our services. Our team is committed to providing you with exceptional service consistently.

Hi Christopher,I am thrilled to hear you enjoyed the open pool and the serene ambience! Thank you for your 5/5 star rating. We look forward to welcoming you back for another peaceful and enjoyable visit.

Hi Danyella,Our entire team expresses regret for the unpleasant experience you had at our property. We sincerely apologize for the issues related to bugs. We've communicated your feedback to the relevant staff to address the pest problem promptly. We hope you'll consider giving us another chance the next time you're in the area.

Hi Cynthia,Thank you for selecting us for your recent stay. We greatly appreciate your rating and would love to learn more about your experience. Your input is essential to help us identify areas where we can make necessary changes and improvements. We value your ideas and suggestions as we strive to continuously enhance our services. We look forward to serving you better in the future.

Hi Gary,Grateful for the generous 8-star rating you've awarded us. Our utmost priority is to ensure our guests' complete satisfaction, so we're eager to receive any ideas or suggestions you might have for your future visits. We're excited about the chance to welcome you back on your next trip, aiming to provide you with an even more exceptional experience.

Hi Richard,Knowing that you had a wonderful experience brings us great joy. We sincerely appreciate your recent stay and the fantastic 10-star rating you bestowed upon us. Your satisfaction is our utmost priority, and we eagerly look forward to the chance to serve you again in the future. Thank you for selecting our hotel, and we eagerly anticipate your return.

Hi Ernest,It brings us joy to hear about your positive experience with our service. We appreciate your generous 4-star rating. If there are specific areas you think we can enhance to earn that fifth star, we welcome your feedback. Continuously striving to improve, we aim to provide the best possible experience for our guests. We eagerly anticipate the opportunity to serve you again in the future.

Hi Cheryl,Ensuring the cleanliness of our property is a top priority for our team, and we are disheartened to learn that you had concerns about our diligence in this regard. We sincerely apologize for any inconvenience you experienced, as it is never our intention for our customers to have a less-than-satisfactory experience. Your feedback is valuable, and our housekeeping team will utilize it to address the mentioned concerns and enhance their performance. We genuinely hope to have the opportunity to welcome you back in the future and provide you with an improved and more enjoyable stay.

Hi Lane,Thank you for your review! We're glad to hear that you found our location to be convenient. We strive to provide our guests with a prime location that offers easy access to local attractions, dining options, and transportation. We appreciate your feedback and hope to have the pleasure of hosting you again in the future.

Hi Souk,Pleased to hear that your experience was positive and that you found the environment clean and safe. Providing a secure and clean atmosphere is a top priority for us. We appreciate your feedback and look forward to welcoming you again in the future!

Hi LaDarrius,Thank you for your positive feedback and for rating your stay with us! We're thrilled to hear that you had a cool little stay and that it was deserving of a 5/5 rating. Your satisfaction is our goal, and we look forward to welcoming you back for another great experience in the future.

Hi Jenette,Your feedback is deeply concerning, and we take this matter very seriously. We will investigate and address these issues immediately to ensure they are resolved and not repeated. Please know that this falls far below our standards and we hope to make it up to you in the future.

Hi Roberto,I am delighted to hear that you had a good night's rest and everything met your expectations. Your satisfaction is our priority, and we appreciate your positive feedback. We would be honoured to host you again.

Hi Ray,We're delighted to hear that our hotel's location was convenient for shopping areas. Providing easy access to nearby amenities is something we strive for, and we're pleased that it contributed positively to your stay. If there's anything else you'd like to share or if you have any suggestions for improvement, feel free to let us know. We appreciate your feedback and hope to welcome you back for another convenient and enjoyable stay in the future!

Hi Brandi,Thank you for selecting us for your recent stay. We greatly appreciate your rating and would love to learn more about your experience. Your input is essential to help us identify areas where we can make necessary changes and improvements. We value your ideas and suggestions as we strive to continuously enhance our services. We look forward to serving you better in the future.

Hi Aymen,Receiving a flawless 5-star rating from our esteemed guests fills us with gratitude and reinforces our dedication to providing outstanding service. We're delighted that your stay was a positive experience, and we're eagerly anticipating the opportunity to welcome you back on your future travels.

Hi Marlo,We regret to hear about the issues you experienced with the room temperature and the carpet. This is not up to our usual standards, and we apologize for any inconvenience caused. On a positive note, we are glad you enjoyed the breakfast. Your input is valuable, and we'll take steps to address these concerns. We hope to have the opportunity to provide you with an improved experience in the future.

Hi Jason,It is disheartening to learn about the issues you encountered, from the odor and shower troubles to the cleanliness and AC. This falls far below our usual standards, and we sincerely regret it. Your feedback is valuable, and we are addressing these issues immediately to ensure a more comfortable stay for our future guests. We'd appreciate the opportunity to make it up to you in the future.

Hi Ron,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a 5-star experience.

Hi Chad,Glad to hear that you enjoyed your stay in one of our remodeled executive king rooms. It's wonderful to know that you found the bed comfortable and appreciated the amenities like the TV. We appreciate your understanding regarding the ongoing renovations and apologize for any inconvenience caused by the elevator odor. Your feedback is valuable, and we will work to address this concern. We're pleased to hear that you found the lobby and parking satisfactory. Your comments about the nearby amenities and construction are appreciated. We look forward to welcoming you back for another comfortable stay.

Hi Michael,I am very disappointed to see this rating and that you found our service to be below your standards. Kindly share your review with us so that we can improve our services for our future guests.

Hi Roxanne,Thank you for choosing to stay with us, and we're thrilled to know that you had a pleasant experience. We greatly value your positive rating and strive to ensure 100% guest satisfaction. We always welcome your ideas and suggestions for your future stays, as they help us improve our services. We look forward to the opportunity to serve you again during your next visit.

Hi Billy,Earning a perfect 10-star rating from our valued guests fills us with gratitude and inspires our ongoing commitment to delivering exceptional service. We're thrilled that your stay was enjoyable, and we eagerly look forward to hosting you again during your upcoming journeys.

Hi Elizabeth,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

Hi Ryan,We are glad you had a nice stay with us, and we appreciate your rating. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

Hi Kelly,Glad to hear that you enjoyed our comfortable beds. Thank you for your feedback, and we hope to provide you with another great experience in the future.

Hi Kelly,Pleased to hear that you had a good stay and a great night's sleep. Thank you for sharing your positive experience, and we look forward to hosting you again in the future.

Hi Barbara,We apologize for the cleanliness issues you encountered during your stay. Your feedback is important, and we will use it for improvements. We appreciate your positive note about our no-smoking policy. Thank you for sharing your experience, and we hope to have the chance to provide you with a cleaner and more enjoyable stay in the future.

Hi John,Although you had a nice stay, we apologize for the inconvenience you experienced with the pool's cleanliness. We take your feedback seriously and will take immediate steps to address this issue and ensure a cleaner and more enjoyable pool area for all our guests. We hope you'll consider staying with us again in the future.

Hi Nancy,Since you have rated us 2, we are concerned to know about the issues you encountered during your visit. We always strive to make our guests stay superior, and we regret that this was not in your case. We welcome all your honest comments, whether it is positive or negative to improve our services. Hope to serve you better in the future.

Hi Alissa,Deeply sorry to hear about the distressing experience you had during your visit. Your safety and security are our top priorities, and we sincerely apologize for the malfunctioning deadbolt locks in the rooms you tried. Please know that we take your concerns very seriously, and we will address this issue immediately to ensure it doesn't happen again in the future. We hope to have the opportunity to serve you with a better experience.

Hi Brianna,I am very disappointed to see this rating and that you found our service to be below your standards. Kindly share your review with us so that we can improve our services for our future guests. We look forward to hearing from you.