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Opiniones de Sol y Luna

3 out of 5
Sol y Luna
KM 15 Carretera El Tigre s/n, Ejido San Marcos, Valle de Guadalupe, BC

Opiniones

2.0
Puntuación de 10, es decir, Excelente. Basada en 0 de 1 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 0 de 1 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 0 de 1 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 1 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 1 opiniones" "

2.0/10

Limpieza

2.0/10

Servicio y personal

2.0/10

Servicios

2.0/10

Condiciones de la propiedad

Opiniones

2/10 Terrible

Cliente verificado

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place is a joke I tried to book in advance two separate times, they cancelled on me the first time the second time I sent a message asking for confirmation since I am from LA and it’s a 4hr drive they said I was confirmed I get here and there is no one to help me we finally get a hold of someone and they tell me sorry we cancelled so we got stranded in valle de Guadalupe with nowhere to stay the man on the phone didn’t even try to apologize and didn’t even try to make it right he just said sorry you’re out of luck and hung up! Worst customer service dont ever support them Villa de Guadalupe has many other options
Se hospedó 1 noche en febrero de 2021
Respuesta de Custumer Serivce, el 19 feb. 2021
Daer Sr or Madam We want to apologize for the terrible situation situation that you had. Definitly we will be taking a look a the things you mention so we can imporve our service. Make sure that we are going to work on that. Rerads