Se sirven desayunos, comidas y cenas

Opiniones de Holiday Inn Vancouver Airport- Richmond, an IHG Hotel

3.5 out of 5

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 628 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 266 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 57 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 27 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 22 de 1000 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

8.6/10

Servicios

9.0/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Veronica

Se hospedó 2 noches en septiembre de 2023
Respuesta de kevin, el 26 oct. 2023
Dear Veronica, Good Day!Thank you so much for your wonderful review and for giving us a perfect rating! We are thrilled to hear about your positive experience at our hotel, and we genuinely appreciate your kind words.It's always our top priority to ensure our guests have a memorable and comfortable stay, and we're delighted to know that we were able to meet your expectations. If there's anything specific that you particularly enjoyed during your stay or if you have any suggestions for how we can further enhance our services, please feel free to share. Your feedback is incredibly valuable to us.We hope to have the pleasure of welcoming you back to our hotel in the future. If you have any future travel plans or if there's anything we can assist you with, please don't hesitate to reach out. We're here to make your next visit even more exceptional!Once again, thank you for choosing our hotel and for your fantastic review. We look forward to serving you again in the near future.Warm regards,Kevin Ortiz LuisFront Office Staff

10/10 Excelente

alberto

Se hospedó 1 noche en julio de 2023

8/10 Bueno

Diana Laura Zaldivar

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 5 noches en junio de 2023

8/10 Bueno

Francisco

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
ok
Se hospedó 1 noche en mayo de 2023
Respuesta de Steven, el 3 jun. 2023
We appreciate your feedback!

10/10 Excelente

Maria

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
muy buen hotel y muy bien ubicado.
Se hospedó 1 noche en febrero de 2023
Respuesta de Ralph, el 21 feb. 2023
We appreciate your feedback! We hope to see you again!Muchas Gracias!

10/10 Excelente

Arturo

Viaje familiar con niños
Le gustó: Servicio y personal y condiciones de la propiedad
Pueden servir el desayuno más temprano
Se hospedó 1 noche en diciembre de 2022
Respuesta de Steven, el 7 ene. 2023
We appreciate the great feedback! We're glad we could make things quick and easy for you!

10/10 Excelente

salvador

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy cómoda la cama
Se hospedó 1 noche en junio de 2022
Respuesta de Joyce, el 12 jun. 2022
We appreciate your feedback and hope to see you again!

10/10 Excelente

Jose

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Well located, excelent service
Se hospedó 1 noche en abril de 2022
Respuesta de Steven, el 29 abr. 2022
We appreciate the feedback and hope to see you soon again!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy buen servicio y ubicación excelente que tengan servicio de transporte hacia el aeropuerto
Se hospedó 1 noche en enero de 2020
Respuesta de Front Desk Team, el 26 feb. 2020
Dear Anonymous, Thank you for taking the time to write us an awesome review. We thank you for staying with us and we're glad to hear that you had a convenient and enjoyable stay. Warm regards, Front Desk Team

8/10 Bueno

Braydon

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was awesome. Service team really put an effort into making sure our stay was as comfortable as possible. My only issue was with the location of the actual place itself. The views werent great. Looking over a building complex was not the best view in the morning but what does that matter when you are there to sleep. Getting there for the first time was tough. The lights at the trun from bell road dont give you left turn priority so we sat for a good 30 extra minuites trying to arrive after taking a wrong turn into the bmw dealership (do not enter the dealership. There is no entrance to the hotel)
Se hospedó 2 noches en mayo de 2024
Respuesta de harry, el 28 may. 2024
Thank you so much for your feedback! We're thrilled to hear that you found our service team dedicated to ensuring your stay was comfortable. Our team works hard to make every guest feel at home, and it's wonderful to know their efforts made a positive impact on your experience.We apologize for the inconvenience you experienced with the location and views. We understand that the surroundings can affect your overall experience, and we appreciate your patience and understanding regarding this matter. Additionally, we’re sorry to hear about the difficulties you encountered while trying to find our location. Your detailed feedback about the directions will help us improve our communication to future guests.We hope that despite these issues, you had a restful stay and enjoyed the other aspects of our hospitality. If you decide to visit us again, please let us know so we can assist with any special requests or provide clearer directions to make your arrival smoother.Thank you once again for your valuable feedback. We look forward to welcoming you back in the future!

8/10 Bueno

Justin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de harry, el 28 may. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Brianna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de harry, el 28 may. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Ketana

Le gustó: Servicios
It was a clean room. I got front desk attention that the room we were in air condition/heater was making big noises every few hours and disturbed our sleep at night. Rest, everything was good.
Se hospedó 1 noche en mayo de 2024
Respuesta de harry, el 27 may. 2024
Thank you for your feedback. We're pleased to hear that you found the room clean and that our front desk team was attentive to your needs. We apologize for the inconvenience caused by the noisy air conditioner/heater. We understand how important a good night's sleep is and will have our maintenance team address this issue immediately to prevent it from happening in the future.We appreciate your understanding and are glad that the rest of your stay was enjoyable. We hope to welcome you back soon for an even better experience.

8/10 Bueno

Andrew

Viaje familiar
Convenient location with excellent shuttle services
Se hospedó 1 noche en mayo de 2024
Respuesta de harry, el 27 may. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Jean

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very quick and easy in and out before my cruise
Se hospedó 1 noche en mayo de 2024
Respuesta de harry, el 27 may. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Jason

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Just good
Se hospedó 1 noche en mayo de 2024
Respuesta de harry, el 27 may. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Julie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great caring staff
Se hospedó 2 noches en mayo de 2024
Respuesta de harry, el 27 may. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

8/10 Bueno

Doris

Le gustó: Limpieza, servicios, condiciones de la propiedad
Room clean and quiet also the server in the dining room was very friendly and fast service. Made me feel welcome...
Se hospedó 2 noches en mayo de 2024
Respuesta de Harry, el 24 may. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

6/10 Aceptable

Yoshie

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de harry, el 21 may. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Henry

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Always been my favorite hotel in Richmond
Se hospedó 1 noche en mayo de 2024
Respuesta de harry, el 20 may. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

8/10 Bueno

Harbuksh

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Thanks
Se hospedó 2 noches en mayo de 2024
Respuesta de harry, el 20 may. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

8/10 Bueno

Lisa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great property with fantastic dining room/bar. A lot further from the airport than we expected, with not a lot nearby within walking distance. They do offer a half-hourly free shuttle service to the airport, however, on one occasion, the driver just decided to not turn up for pick up and we were left waiting for more than 45 minutes outside the airport!!
Se hospedó 2 noches en mayo de 2024
Respuesta de Ken P., el 15 may. 2024
Good Day! Thank you for taking the time to tell us about your experience at Holiday Inn VANCOUVER AIRPORT- RICHMOND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly.

10/10 Excelente

Maureen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We did not know location of hotel was fairly remote.
Se hospedó 2 noches en mayo de 2024
Respuesta de Ken P., el 15 may. 2024
Good Day! Thank you for taking the time to tell us about your experience at Holiday Inn VANCOUVER AIRPORT- RICHMOND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly.

8/10 Bueno

Sue

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was great. Beds were sooooo comfortable. But coffee machine was broken and no complimentary bottled water in fridge.
Se hospedó 1 noche en mayo de 2024
Respuesta de Ken P., el 15 may. 2024
Good Day! Thank you for taking the time to tell us about your experience at Holiday Inn VANCOUVER AIRPORT- RICHMOND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly.

10/10 Excelente

Wilson

Se hospedó 3 noches en abril de 2024
Respuesta de harry, el 13 may. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Dawn, Chino

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everybody has been very nice. The room is clean. The bed is comfy. Transportation was provided from the airport. It has been an easy & great experience.
Se hospedó 1 noche en mayo de 2024
Respuesta de harry, el 13 may. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

8/10 Bueno

Sonja

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location for travel to and from the airport. Clean rooms and very friendly staff.
Se hospedó 12 noches en abril de 2024
Respuesta de harry, el 13 may. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Natalie, Mamaroneck

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Highly recommend this hotel. Very clean and convenient from the airport and to go into downtown by Uber.
Se hospedó 3 noches en mayo de 2024
Respuesta de harry, el 13 may. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

2/10 Terrible

April

Se hospedó 1 noche en mayo de 2024
Respuesta de Harry, el 27 may. 2024
Thank you for your feedback. We are very sorry to hear about your disappointing experience. We take your concerns seriously and are addressing the issues you mentioned.Please give us another chance so we can make it right and ensure a better stay in the future.Thank you

10/10 Excelente

Gary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff where great
Se hospedó 1 noche en abril de 2024
Respuesta de HARRY, el 3 may. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Danny

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 1 noche en abril de 2024
Respuesta de harry, el 30 abr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Sukhvinder

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything about this is great and close to hwy
Se hospedó 5 noches en abril de 2024
Respuesta de harry, el 29 abr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Catherine

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
thumbs up
Se hospedó 1 noche en abril de 2024
Respuesta de harry, el 24 abr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Steve

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Convenient location with a good restaurant that has very friendly staff. Very pleasant stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Harry, el 21 abr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

8/10 Bueno

Tsvetelina

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good airport proximity location
Se hospedó 1 noche en abril de 2024
Respuesta de harry, el 18 abr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Liam

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a great stay for anybody needing an easy, quick stay overnight in transit. The restaurant attached is great, the staff were friendly, and the room was very comfortable!
Se hospedó 1 noche en abril de 2024
Respuesta de harry, el 15 abr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Denko

Se hospedó 3 noches en abril de 2024
Respuesta de HARRY, el 3 may. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

8/10 Bueno

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de harry, el 15 abr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Terri

Se hospedó 4 noches en abril de 2024
Respuesta de harry, el 3 may. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Lahni

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de harry, el 10 abr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Yousheng

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and comfortable. But some noise from highway.
Se hospedó 3 noches en marzo de 2024
Respuesta de harry, el 8 abr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

S

Se hospedó 1 noche en abril de 2024
Respuesta de harry, el 29 abr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de harry, el 8 abr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Keith

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Just very comfortable
Se hospedó 1 noche en abril de 2024
Respuesta de harry, el 8 abr. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

2/10 Terrible

Qi

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de harry, el 8 abr. 2024
Dear Qi, Thank you for taking the time to provide feedback on your experience. We appreciate your input and take all guest feedback seriously in our efforts to continually improve. If there are specific aspects of your stay or service that you feel we could have done better, please don't hesitate to reach out to us directly so we can address any concerns you may have. We hope to have the opportunity to exceed your expectations in the future.

10/10 Excelente

Renae

Beds were a little soft, but overall great experience.
Se hospedó 1 noche en marzo de 2024
Respuesta de Kevin, el 31 mar. 2024
Dear Renae, Good Day!Thank you for choosing to stay with us at Holiday Inn and for sharing your feedback. We greatly appreciate your insights and are pleased to hear that you had a great overall experience during your stay.Your comment about the softness of the beds has been duly noted. We understand the importance of a comfortable night's sleep for our guests, and we will take your feedback into consideration as we strive to enhance our accommodations.We hope to have the opportunity to welcome you back for another great experience in the future.Warm regards,Kevin

8/10 Bueno

Roberto Jr

Le gustó: Servicio y personal y condiciones de la propiedad
Excelent staff
Se hospedó 1 noche en marzo de 2024
Respuesta de Harry, el 18 mar. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

10/10 Excelente

Gail

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great hotel to stay at
Se hospedó 5 noches en marzo de 2024
Respuesta de Harry, el 18 mar. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver

8/10 Bueno

Venessa

Se hospedó 1 noche en marzo de 2024
Respuesta de Kevin, el 31 mar. 2024
Dear Vanessa, Thank you for choosing to stay with us at Holiday Inn and for taking the time to share your feedback. We greatly appreciate your input as we continually strive to improve our services and guest experiences.We are pleased to hear that you enjoyed your stay overall. Your comments are valuable to us, and we will use them to further enhance the quality of our offerings.We hope to have the opportunity to welcome you back for another great stay in the future.Warm regards,Kevin

10/10 Excelente

Bonnie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de harry, el 12 mar. 2024
Good Day! We are glad that you enjoyed your stay with us. We hope to see you on your next visit in Vancouver