Dear Guest, thank you very much for your great review, which we deeply appreciate. We are glad that you enjoyed your stay at our hotel and in Vienna, and are especially happy to hear you had such a great experience with our staff. We would be very happy to welcome you to our Grand Ferdinand again in the near future.Best regards from Vienna,

Dear Heidie, Thank you for taking the time to share your experience with us during your stay at our hotel. We are pleased to hear that you enjoyed the location of our hotel and the variety of the breakfast. At the same time, we deeply regret that your room was too small and dark and that you had difficulties with the service in our restaurants. It is our aim to provide all our guests with a pleasant stay and we are sorry that we could not meet your expectations in these areas.We would be very happy to welcome you to our hotel again in the near future, in order to convince you of our high standards of accommodation and service. If you have any further questions, feel free to reach out to us directly. Best regards from Vienna,

Dear Alfredo, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date.Kind regards,

Dear Jose, greetings from Vienna and thank you for your 10 out of 10 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon.Kind regards from your Viennese home,

Dear Georgina, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. Best regards from Vienna, Katrin Front Desk

Dear Pau Gallego!Thank you very much for taking the time to send us your review. Our guests’ feedback is extremely valuable for us, so we can keep improving our service and make sure our guests feel at home. It is delightful reading that you found our central location convenient.Kind regards, Katrin Front Desk

Dear Milton, thank you very much for your great review, which we deeply appreciate! We are glad that you enjoyed your stay at our hotel and in Vienna, especially that our concept and design fulfilled your expectations. We are looking forward to welcoming you soon again. Kind regards, KatrinFront Desk

Good evening Mrs. Ana Lucia! Thank you for your kind feedback. Kind regards, Front desk

Dear Fernanda, thank you very much for the good rating. We are very delighted to see, that you enjoyed your stay to the fullest. Yours sincerely,

Dear Ellen, thank you for your wonderful review. We are glad you enjoyed your stay and we would love to welcome you back soon. Best regards, Andreas Schebrek Front Office Manager

Dear Camila, warmest greetings from Vienna and thank you for your 10 out of 10 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wunderful stay. We look forward to welcome you back very soon. Kind regards from your viennese home, Katharina Hettegger, Front Office Manager

Dear Pep, thank you for your feedback. We're delighted to hear, that you enjoyed your stay with us. Kind regards from Vienna Elisabeth Ebner

Dear Francisco, thank you very much for this great feedback! I wish you a nice day and kind regards, Nina Prinz Front Office Supervisor

Good evening from Vienna, thank you for your feedback! It is really important for us that our guests feel comfortable and welcome during their whole stay. Worst case for us is not getting a feedback during the stay. Reception is available 24hours and we are here to assist our guests at anytime. Best regards from Vienna, Nina Prinz Front Office Supervisor

Dear guest, we are really sorry, that we did not meet your expectations during your stay with us. Most important for us is, that our guest feel comfortable. Worst case for us is getting no feedback during the stay if there is something you expected differently. We are always trying our best to solve such situations. All the best from Vienna, Katharina Hettegger, Front Office Manager

Dear David, thank you for your feedback. We wish you all the best and hopefully we will see us again soon. Hanna Burgschat, Assistant Front Office Manager

Good Morning, thank you so much for your great feedback. We are happy to meet your expectations. Best regards from Vienna, Hanna Burgschat Assistant Front Office Manager

Dear Mr. Antonio, thank you very much for your stay at Grand Ferdinand Hotel and for writing such a great review! We are delighted to hear that you enjoyed every aspect of your stay. Hopefully we will see you back soon. Vienna is always worth a second visit. Best regards Angelika Ponecz GM

Thank you for your wonderful review!We're delighted that you enjoyed your stay and found our accommodation beautiful. Your positive feedback inspires us to keep up the good work.We look forward to welcoming you back soon!Best regards,

Thank you for your excellent review!We are thrilled that you appreciated our excellent location, friendly staff, and cleanliness. Your 5/5 rating motivates our team to continue providing the best service possible.We look forward to welcoming you back soon!Best regards,

Lieber Richard, Vielen Dank für Ihre begeisterte Bewertung! Es freut uns außerordentlich zu hören, dass Ihnen der einzigartige Stil unseres Hotels gefallen hat, der eine gelungene Kombination aus Alt und Modern darstellt. Sauberkeit ist für uns von höchster Priorität, daher sind wir dankbar, dass Sie dies hervorheben.Es ist großartig zu hören, dass Sie nicht nur mit dem Frühstück, sondern auch mit unserem Restaurant zufrieden waren. Unser Team legt großen Wert darauf, unseren Gästen ein kulinarisches Erlebnis zu bieten, das sie nicht vergessen werden.Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es war uns eine Freude, Sie als unsere Gäste zu haben, und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Ihre Empfehlung bedeutet uns viel.Mit freundlichen Grüßen,

Dear Hideki,thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date. Kind regards,

Dear Doris, warmest greetings from Vienna and thank you for your 5 out of 5 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon. Kind regards from your Viennese home,

Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your stay at our hotel. Our convenient location makes it easy for guests to explore the nearby attractions on foot. It's fantastic that you had the chance to enjoy breakfast on our rooftop, and we're thrilled that you found it to be a pleasant experience. We hope to welcome you back soon for another enjoyable stay, perhaps with more rooftop relaxation!

Dear Edward, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date. Kind regards,

Thank you for your wonderful review!We're delighted that you enjoyed your stay. Your positive feedback inspires us to keep up the good work.We look forward to welcoming you back soon!Best regards,

Dear Theis Romme,Thank you so much for your excellent review! We're delighted to hear that you enjoyed the central location of our hotel. It was our pleasure to provide you with a comfortable stay, and we look forward to welcoming you back soon.Warm regards,

Thank you so much for the perfect rating! We're thrilled to hear that you had such a wonderful experience with us. Your satisfaction is our top priority, and we're delighted that you enjoyed every aspect of your stay. We look forward to exceeding your expectations again on your next visit!

Dear Pascal, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. It is also delightful reading that you really enjoyed our rooftop terrace and the music. We hope you will visit us again in a future date. Kind regards,

Lieber Rick, vielen Dank für Ihr Feedback. Nichts macht uns betroffener als ein Gast, der unser Haus nicht mit ausschließlich positiven Erinnerungen verlässt. Wir entschuldigen uns, wenn unser Personal während Ihres Aufenthaltes reserviert oder kalt wirkte - wir bemühen uns um einen exzellenten Service und darum, dass sich jeder Gast bei uns willkommen fühlt. Wir würden uns sehr freuen, Sie in naher Zukunft erneut bei uns begrüßen zu dürfen, um Sie von unseren hohen Standards und Serviceleistungen zu überzeugen. Nochmals vielen Dank für Ihren Aufenthalt bei uns und dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Selbstverständlich stehen wir Ihnen sehr gerne jederzeit für Ihre Fragen zur Verfügung.Mit lieben Grüßen aus Wien,

Dear SeoHyunWe are absolutely delighted to hear that you enjoyed your recent stay with us! Your kind review means a lot to our team and gives us a big boost of motivation. We can hardly wait for the chance to welcome you back again soon. Thank you for choosing to stay at our hotel, and remember, if there's anything you need, we're always here to assist you.Kind regards

Dear Zakaria,we are thrilled to hear that you had a fantastic experience at our hotel. We always make sure to give great service and make our guests feel really special. We can't wait to see you again for another stay!Kind regards,

Dear Kristin,thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date. Kind regards

Dear Laura, warmest greetings from Vienna and thank you for your 5 out of 5 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon. Kind regards from your Viennese home,

Dear Ann-Christin, warmest greetings from Vienna and thank you for your review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon. Kind regards from your Viennese home,

Dear Robert, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date. Kind regards,

Dear Andreas, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date. Kind regards,

Dear Olivier, warmest greetings from Vienna and thank you for your 10 out of 10 review! We really do appreciate our guests taking the time to leave us feedback. We are delighted that you speak so highly of the attentive service you received and had such a wonderful stay. We look forward to welcome you back very soon. Kind regards from your Viennese home,

Dear Guest, thank you very much for taking the time to send us your review. Our guests’ feedback is extremely valuable for us, so we can keep improving our service and make sure our guests feel at home. We regret to read that you experienced issues with the aircon, as it is our aim to provide a pleasant experience for all our guests. Our goal is that each stay should be an enjoyable one, and we apologize if this was not achieved on this occasion. Our team strives each day to ensure that all guests are comfortable during their stay. We hope you will consider giving us another chance in the future. Thank you again for your review and have a pleasant day. If you have any further questions, feel free to reach out to us directly. Best regards from Vienna,

Dear Krystina, thank you for taking the time to review your stay with us at Hotel Grand Ferdinand. Our guests feedback is always valuable for us, be it positive or negative, so we can keep improving our service and make sure our guests feel at home. Regarding the the room, I would like to inform you that we do offer several room categories with different layouts and different facilities and features in order to satisfy each guest’s needs: some of these categories do also have a wardrobe for better storage, a coffee machine and some rooms are located towards the inner courtyard for more silence. We regret the delay in responding to your request regarding pool access and the misunderstanding regarding breakfast charges during billing. We will take internal measures to ensure that such communication issues and billing errors are avoided.Regarding your comment on the lights, I would kindly like to inform you that this is our light system in the rooms. We are a Design Boutique hotel and we are proud to be unique in our standard. Fortunately, taste and design have always been a subjective perception and because of this we are proud of our individuality.Nothing affects us more than a guest who has unfortunately left with negative memories of our house. We would be very happy to welcome you to our hotel again in the near future in order to convince you of our high standards of accommodation and service. If you have any further questions, feel free to reach out to us directly.Kind regards,

Dear guest, thank you very much for taking the time to send us your review. Our guests’ feedback is extremely valuable for us, so we can keep improving our service and make sure our guests feel at home. We are very sorry to hear that our hotel did not fully meet your expectations. Nothing affects us more than a guest who has unfortunately left with negative memories of our house. We are also very sorry to hear that our concept, of which we are highly proud, did not fulfill your expectations. . We would be very happy to welcome you to our hotel again in the near future in order to convince you of our high standards of accommodation and service. If you have any further questions, feel free to reach out to us directly.Best regards from Vienna,

Dear Po Han, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date. Kind regards,

Dear Tomas, thank you very much for taking the time to send us your review. Our guests’ feedback is extremely valuable for us, so we can keep improving our service and make sure our guests feel at home.We are sorry that we could not meet your expectations to the fullest satisfaction, but please be assured that we take your feedback and comments regarding the staff and hotel in general very seriously, as respectful and friendly treatment of guests is always very important to us. It was certainly never the staff's intention to make you feel uncomfortable. We would be very happy to welcome you to our hotel again in the near future in order to convince you of our high standards of accommodation and service. If you have any further questions, feel free to reach out to us directly. Best regards from Vienna,

Dear Krister, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date.Kind regards,

Dear Michael, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date.Kind regards,

Dear Guest,Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're delighted that everything met your expectations.If there's anything else we can do to enhance your future visits or if you have any special requests, please don't hesitate to reach out. We look forward to welcoming you back for another fantastic stay!Warm regards

Dear Guest,Thank you for sharing your feedback with us. We are pleased to hear that you found the location of our hotel to be very good.We understand that the size of the room may not have met your expectations. We apologize for any inconvenience this may have caused during your stay. Your feedback is valuable to us, and we will take it into consideration as we strive to improve the overall guest experience.If there is anything else we can do to make your future stays more comfortable, please do not hesitate to let us know. We appreciate your patronage and hope to welcome you back in the future.Best regards from Vienna

Dear Guest,Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're delighted that everything met your expectations.If there's anything else we can do to enhance your future visits or if you have any special requests, please don't hesitate to reach out. We look forward to welcoming you back for another fantastic stay!Warm regards