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Opiniones de Hyatt House Virginia Beach / Oceanfront

3 out of 5
Hyatt House Virginia Beach / Oceanfront
2705 Atlantic Avenue, Virginia Beach, VA

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 605 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 233 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 92 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 46 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 24 de 1000 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.6/10

Servicios

8.8/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Carlos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023
Respuesta de David, el 5 nov. 2023
Thank you for rating your stay with us.

10/10 Excelente

Daylin

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy buen servicio y las habitaciones muy cómodas y limpias
Se hospedó 2 noches en agosto de 2023
Respuesta de David, el 14 ago. 2023
Thank you for the kind words. We hope we have the chance to serve you again soon.

10/10 Excelente

Jose

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The view is the best, the room is very clean and the workers are very friendly
Se hospedó 2 noches en julio de 2023
Respuesta de Tyler, el 6 jul. 2023
We appreciate the kind words! Please book with us again soon!

6/10 Aceptable

Nicole

La ropa de cama y toallas olian mal.
Respuesta de David, el 16 ene. 2023
Thank you for taking a moment to share this with us. We will speak with the laundry company to determine what happened to cause the issue with the towels

4/10 Malo

Rene

Viaje con mascota, Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Servicio,malo,comida,mala,cuidado del cuarto malo,atencion mala
Se hospedó 2 noches en agosto de 2021
Respuesta de Tyler, el 30 ago. 2021
Lamento la falta de perfección durante su estancia. Gracias por tus comentarios. Trabajaremos más duro para mejorarnos para su próxima estadía.

10/10 Excelente

Harold, MORGANTON

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place to stay in Virginia Beach. Excellent location and very comfortable and spacious rooms. Check in was great with two very nice young people.
Se hospedó 1 noche en mayo de 2024
Respuesta de Kaylan C., el 16 may. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We appreciate you staying with us and hope to see you again soon!

10/10 Excelente

Kayla S

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great beach and boardwalk, lots of people and pet watching.
Se hospedó 1 noche en mayo de 2024
Respuesta de Kaylan C., el 13 may. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 Excelente

Kathleen Duclos

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff , clean , great breakfast
Se hospedó 2 noches en mayo de 2024
Respuesta de Kaylan C., el 13 may. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 Excelente

YOUNGHO

Se hospedó 1 noche en mayo de 2024
Respuesta de Kaylan C., el 19 may. 2024
Thank you for rating us! We hope to see you again very soon!

8/10 Bueno

Cindy

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza
It was an ok stay. Ppl were very nice mostly but lady at reception desk when we checked out (around 6 am) was beyond miserable. I remember she was blocking the thru way w her blue hummer too. She should not be representing Hyatt.
Se hospedó 7 noches en abril de 2024
Respuesta de Kaylan C., el 13 may. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.

10/10 Excelente

Terence

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Excellent
Se hospedó 1 noche en abril de 2024
Respuesta de Kaylan C., el 19 may. 2024
Thank you for rating us! We hope to see you again very soon!

10/10 Excelente

Grace

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We loved the Hyatt House for our stay. From the time you walk in to the time you leave, you are treated nicely by the staff and they are very accommodating. They make you feel special and do all they can to keep you happy. Will stay there again.
Se hospedó 3 noches en abril de 2024
Respuesta de Kaylan C. , el 13 may. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

8/10 Bueno

Manoranjan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice place to stay with family
Se hospedó 1 noche en abril de 2024
Respuesta de Kaylan C., el 13 may. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 Excelente

Rodney

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great property right on the beach.
Se hospedó 2 noches en abril de 2024
Respuesta de Kaylan C. , el 13 may. 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

10/10 Excelente

Joe

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The only thing i was disappointed about was the bar hours
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Michele

Le gustó: Limpieza y condiciones de la propiedad
Parking is not ideal but doable. Very nice facility and staff
Se hospedó 4 noches en marzo de 2024
Respuesta de David, el 14 abr. 2024
Thank you for the kinds words. I hope we get to welcome you back soon.

10/10 Excelente

Natalie

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay.
Se hospedó 1 noche en abril de 2024
Respuesta de David, el 14 abr. 2024
Thanks so much Natalie for the kind words. We look forward to seeing on your next trip.

6/10 Aceptable

Sosha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Didn’t know it was a pet friendly hotel so I didn’t like that…they claim they gave me a pet free Floor room however there were bugs 🐜
Se hospedó 2 noches en abril de 2024
Respuesta de David, el 7 abr. 2024
Thank you for taking a moment to share this with us. We apologize for any issues you experienced during your stay.

10/10 Excelente

Gregory

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly and professional staff all the way around.. recommend this proprty!
Se hospedó 3 noches en abril de 2024
Respuesta de David, el 7 abr. 2024
Thank you for the kind words we hope to welcome you back again soon.

10/10 Excelente

Teonna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We love the property and the service. Will return soon thank you 😊
Se hospedó 3 noches en abril de 2024
Respuesta de David, el 7 abr. 2024
Thank you for taking a moment to share this experience with us. We hope to see you again soon.

10/10 Excelente

Janice

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
There is no garage on the property so that is inconvenient. The stay was very nice other than that.
Se hospedó 1 noche en abril de 2024
Respuesta de David, el 7 abr. 2024
Thank you for taking a moment to share your stay with us. Our garage is indeed across the street but I hope that will not deter you from returning in the future.

10/10 Excelente

Liz

Viaje familiar
Very friendly staff and very nice building
Se hospedó 1 noche en abril de 2024
Respuesta de David, el 7 abr. 2024
Thank for taking a moment to rate your stay with us and the kind words. We hope to welcome you back again soon,

10/10 Excelente

William D.

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good ocean views, good breakfast, clean room & friendly & helpful staff. Robert - the valet - is absolutely great, friendly & always helpful. He's a joy; we missed him on his day off!
Se hospedó 3 noches en marzo de 2024
Respuesta de David, el 7 abr. 2024
Thank you for taking a moment to share this with us. I cannot wait to share this with Robert as well. We are lucky to have such a great team member welcoming our guests. Hopefully you can return again soon.

10/10 Excelente

Francis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en marzo de 2024
Respuesta de David, el 7 abr. 2024
Thank you for taking a moment to rate your stay with us. We hope to welcome you back again in the future.

10/10 Excelente

Gema

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay with your family, very clean and the staff was great in front of the ocean. Excellent breakfast
Se hospedó 2 noches en marzo de 2024
Respuesta de David, el 7 abr. 2024
Thank you for the kind words regarding your stay with us. I hope we have the chance to welcome you back again soon.

10/10 Excelente

Robin

Viaje familiar
The staff seemed courteous and friendly. The hotel and the room was very clean. Easy access to beach.
Se hospedó 2 noches en marzo de 2024
Respuesta de David, el 7 abr. 2024
Thank you for the kind words regarding your stay with us. I hope we have the chance to welcome you back again soon.

10/10 Excelente

Temesgen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de David, el 7 abr. 2024
Thank you for rating your stay with us. I hope we can welcome you back again soon.

10/10 Excelente

Deondra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de David, el 7 abr. 2024
Thank you for rating your stay with us. I hope we can welcome you back again soon.

10/10 Excelente

Stephan, Chevy ChAse

Se hospedó 1 noche en marzo de 2024
Respuesta de David, el 7 abr. 2024
Thank you for rating your stay with us.

10/10 Excelente

Christopher

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Wonderful property. Overall experience was wonderful.
Se hospedó 2 noches en marzo de 2024
Respuesta de David, el 16 mar. 2024
Thank you for the kind words. We hope to serve you again soon.

10/10 Excelente

Alaistair

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff! Great stay!!
Se hospedó 2 noches en febrero de 2024
Respuesta de David, el 16 mar. 2024
Thank you for the kind words. We look forward to seeing you again soon.

10/10 Excelente

Kathleen, Midlothian

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We’ve stayed at the property so many times and love it. Very convenient and lots of great walking.
Se hospedó 2 noches en marzo de 2024
Respuesta de David, el 16 mar. 2024
Thank you for taking the time to review your stay with us. We look forward to welcoming you back again soon.

10/10 Excelente

Norma

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very personable and helpful staff. Enjoyed the hot breakfast buffet. Kitchenette in room was great but mini refrigerater was small, no freezer. Ocean view from balcony was wonderful.
Se hospedó 2 noches en marzo de 2024
Respuesta de David, el 16 mar. 2024
Thank you for taking the time to share your experience with us. We hope to see you return soon.

10/10 Excelente

Harwin

Se hospedó 2 noches en marzo de 2024
Respuesta de David, el 7 abr. 2024
Thank you for rating your stay with us. I hope we can welcome you back again soon.

6/10 Aceptable

Matthew

Le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en febrero de 2024
Respuesta de David, el 16 mar. 2024
Thank you for taking a moment to rate your stay with us. I am sorry it did not meet your expectations.

8/10 Bueno

Cody

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall, very nice updated place. I mean the pictures speak for itself, but lets talk abput why its a 4 rather than a 5. The pool area was lacking (indoor). Also, it could be me but that thermostat was a bit more complicated (nothing crazy), but again was more than likely user error. If you have no desire for a big indoor pool (I mean its by the Ocean I get it) then i'd say go for it.
Respuesta de David, el 16 mar. 2024
Thank you for taking a moment to share this experience with us. I apologize the pool was not as expected but I hope you will return in the future.

10/10 Excelente

Ilan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed off season, parking was convenient and not too expensive, staff was friendly and helpful and the breakfast was great. I’ll definitely come back another time.
Se hospedó 1 noche en febrero de 2024
Respuesta de David, el 16 mar. 2024
Thank you for sharing this experience with us. We look forward to welcoming you back soon.

10/10 Excelente

Jessica, newport news

Viaje en pareja
Le gustó: Limpieza y servicios
👍
Se hospedó 1 noche en febrero de 2024
Respuesta de David, el 24 feb. 2024
Thank you for taking a moment to rate your stay with us.

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect
Se hospedó 1 noche en febrero de 2024
Respuesta de David, el 24 feb. 2024
Thank you for taking a moment to rate your stay with us.

4/10 Malo

Elena

Viaje familiar
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Started with key not working to be able to park, got to the room and the sofa bed is awful and the bathroom door squeaks terribly. So far not impressed at all
Se hospedó 1 noche en febrero de 2024
Respuesta de David, el 24 feb. 2024
Thank you or taking a moment to share this experience with us. We apologize that the stay has not lived up to expectations. We will use the information to make improvements moving forward.

10/10 Excelente

Nicole

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de David, el 24 feb. 2024
Thank you for taking a moment to rate your stay with.

8/10 Bueno

Anthony

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de David, el 24 feb. 2024
Thank you for taking the time to rate your stay with us.

10/10 Excelente

Khaliyah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de David, el 24 feb. 2024
Thank you for taking a moment to share this experience with us.

10/10 Excelente

Keith

Se hospedó 1 noche en febrero de 2024
Respuesta de David, el 21 mar. 2024
Thank you for taking a moment to rate your stay with us. We look forward to serving you again in the future.

8/10 Bueno

glen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de David, el 24 feb. 2024
Thank you for taking a moment to rate your stay with us.

10/10 Excelente

Adam, Oakdale

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel! There were some minor issues with the room, but overall, it's a beautiful hotel property in a prime location with a good breakfast and free parking nearby. I would definitely recommend this hotel.
Se hospedó 2 noches en febrero de 2024
Respuesta de David, el 24 feb. 2024
Thank you for taking the time to share this with us. We look forward to serving you in the future.

8/10 Bueno

Terry, Guelph

Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The rooms are lovely, and it's great to have the beach and boardwalk. As it is February, there are very limited dining options. However, the very close grocery store that Hyatt staff told me about made everything easy. It was a peaceful pitstop on a long road trip with the dog. A caution to one staff member to avoid being too cute with comments to newly arriving clients: we are exhausted and it you make it "all about you" it can seem annoying. A focus on welcoming us rather than your rules and how to avoid "annoying you" are what we pay for.
Se hospedó 2 noches en febrero de 2024
Respuesta de David, el 24 feb. 2024
Thank you for taking a moment to share this review with us. We will certainly handle the concern regarding the staff member at check in. I apologize that was your experience and I do not think it was meant maliciously but still that should not have been your experience.

10/10 Excelente

Daniel

Se hospedó 1 noche en febrero de 2024
Respuesta de David, el 24 feb. 2024
Thank you for taking a moment to share this experience with us.

10/10 Excelente

Gail

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean - staff very friendly- beds very comfortable
Se hospedó 1 noche en febrero de 2024
Respuesta de David, el 24 feb. 2024
Thank you for the kind words and for sharing them with us.

10/10 Excelente

Andrea

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de David, el 24 feb. 2024
Thank you for rating your stay with us.