2/10 Terrible
Kirsten S.
6 may. 2025
Le gustó: Limpieza
Needs some work
This has been the worse experience I have ever had with a Vrbo rental! When I travel, I typically stay with Vrbo as I have had many great experiences and they have provided enough space for groups of all sizes. On the first day of arriving, the elevator to get up to the Penthouse was not working (there is only one elevator that takes you directly to this floor). We reached out to the office and was told that maintenance would be working on the issue. The entire 4 days we were there, the elevator was not working and saw no one working on it at all. Upon settling in to the PH, it was found that 2 of the 3 TVs did don’t work, nor were there any remotes. The ceiling fan / light in the 2nd bedroom did not work. There were no wash clothes provided. No additional toilet paper or paper towel, ran out by the beginning of the 2nd day due to the low amount that was left. Many outlets were not functioning. Multiple cracks and dents in the ceiling, walls and floors. The toilet in the half bathroom did not flush. And LASTLY, when we returned to our room after a night out, there was NO running water in the rooms at all. So we could not shower, wash our hands or anything else until the following day. Called the emergency number multiple times and no one answered. On the plus side, the beds were comfortable. Overall this place needs some work and management who is readily available when issues occur.
Kirsten S.
Se hospedó 3 noches en abril de 2025
