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Opiniones de Travelodge by Wyndham Virginia Beach

2 out of 5
Travelodge by Wyndham Virginia Beach
2802 Atlantic Ave, 28th Street, Virginia Beach, VA

Opiniones

5.4
Puntuación de 10, es decir, Excelente. Basada en 80 de 571 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 107 de 571 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 100 de 571 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 105 de 571 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 179 de 571 opiniones" "

5.2/10

Limpieza

6.0/10

Servicio y personal

5.0/10

Servicios

5.0/10

Condiciones de la propiedad

5.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Juan C

Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Concepcion

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Un lugar muy sucio la puerta del baño destruida el baño sucio y lleno de hongo negro el piso sucio los espejos sucios la cosina sucia no lo recomiendo para el precio no vale la pena muy decepcionada de ese lugar
Se hospedó 2 noches en julio de 2023
Respuesta de nik, el 7 ago. 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excelente

Jose Aldo

Se hospedó 2 noches en julio de 2023
Respuesta de nik, el 7 ago. 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Malo

QUEEN

No le gustó: Limpieza y servicio y personal
Wha
Se hospedó 2 noches en junio de 2023
Respuesta de nik, el 19 jul. 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Bueno

Ada M.

Se hospedó 1 noche en septiembre de 2022
Respuesta de nik, el 23 oct. 2022
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Bueno

Marisol

Le gustó: Servicio y personal
No le gustó: Limpieza
Se hospedó 2 noches en agosto de 2022
Respuesta de anki, el 25 ago. 2022
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excelente

Jorge de Jesus

Se hospedó 1 noche en julio de 2022

10/10 Excelente

Karen

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 1 noche en julio de 2022
Respuesta de Dilip, el 12 jul. 2022
Thanks for the review, i appreciate you taking time and giving you experience review for your stay at our facility. I make sure your next visit will be more comfortable and convenient. Thanks.

10/10 Excelente

Celia

Se hospedó 1 noche en junio de 2022

10/10 Excelente

Pamela

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en octubre de 2021
Respuesta de nik, el 7 feb. 2022
Thank you for providing the feedback about our property. I personally apologize for not meeting up to your expectations. Your feed back is very important to us and will help us to improve the service. We appreciate your feedback and value your business

6/10 Aceptable

Cliente verificado

Viaje familiar
No me gustonada de ese lygar
Se hospedó 2 noches en julio de 2021
Respuesta de ankita, el 24 jul. 2021
Thank you for providing the feedback about our property. I personally apologize for not meeting up to your expectations. Your feed back is very important to us and will help us to improve the service. We appreciate your feedback and value your business.

2/10 Terrible

DAVID ORLANDO

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Mala experiencia.
Desafortunadamente tengo que aceptar que me equivoque de hotel. Es un hotel viejo solo de pasar la noche, pero no se acepta que halla tierra acumulada sobre las cosas, la television no funciona, la nevera gotea agua al suelo, la caja de seguridad no sirve, la luz del techo no funciona y me toco perseguir una mosca por toda la habitacion. En definitiva una mala experiencia, menos mal solo fue una noche.
Se hospedó 1 noche en mayo de 2021
Respuesta de ankita, el 6 jun. 2021
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Virginia Beac

8/10 Bueno

Cliente verificado

Viaje familiar, Viaje familiar con niños
No le gustó: Servicios
Bueno
Se hospedó 1 noche en mayo de 2021
Respuesta de Ankita , el 23 jun. 2021
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Aceptable

Sara, Maryland

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Cerca de la playa, solo permiten un vehículo por habitación. El baño está en buenas condiciones, y las camas son pequeñas pero confortables, si piensas cocinar tienes que llevar tus utensilios de cocina. Habitación limpia.
Se hospedó 2 noches en septiembre de 2018
Respuesta de Rick Patel, el 19 sept. 2018
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel soon.

6/10 Aceptable

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lo bueno que esta serca de la playa, este hotel seria solo para pasar la noche no para diafrutar sus instalaciones
Se hospedó 2 noches en junio de 2018
Respuesta de Rick Patel, el 29 jun. 2018
We appreciate that you took the time to review our hotel. It is disappointing to know you did not enjoy your overall experience with us and regrettable you were not satisfied with the room and service you received from our hotel staff. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. I have taken note of your feedback and we will address these points to improve upon our service.

10/10 Excelente

Lloyd

Le gustó: Condiciones de la propiedad
Comfortable
Se hospedó 1 noche en mayo de 2024
Respuesta de nik, el 16 may. 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

6/10 Aceptable

Lopez

Viaje de negocios
Average
Se hospedó 4 noches en febrero de 2024
Respuesta de NIK, el 13 abr. 2024
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Carlos

Se hospedó 8 noches en febrero de 2024
Respuesta de nik, el 7 abr. 2024
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excelente

Dorothy

Se hospedó 2 noches en enero de 2024
Respuesta de nik, el 7 abr. 2024
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Bueno

Raymond

Se hospedó 1 noche en enero de 2024
Respuesta de NIK, el 13 abr. 2024
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Malo

Alexandria

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
The room was dirty upon arrival, the bathroom had hair all over the place, in the shower, on the floor, in the sink. When I opened the fridge there was more hair....The floors had not been swept in what looked like a while and the wifi did not work the whole time I was there. I was very disappointed with this stay.
Respuesta de NIK, el 13 abr. 2024
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Aceptable

Raymond

Viaje de negocios
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

william

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de nik, el 3 nov. 2023
thank you so much

6/10 Aceptable

Casey

Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en octubre de 2023
Respuesta de nik, el 3 nov. 2023
This is to inform the respected guest that we will make sure to take care and assure you to make your next stay comfortable and convenient. Thanks

4/10 Malo

Gladys

No le gustó: Limpieza y condiciones de la propiedad
Although the room was located in a convenient area, the room didn’t offer the cleanliness I was expecting.
Se hospedó 1 noche en septiembre de 2023
Respuesta de nik, el 16 oct. 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Edward

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Itwas disgusting,mold in the bathroom,curtains didnt stay closed,canceled our reservation without notice,broken drawer for clothes,floors were dirty.
Se hospedó 1 noche en septiembre de 2023
Respuesta de nik, el 16 oct. 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Bueno

Ashley, luray

Viaje familiar con niños
Le gustó: Servicio y personal
The price was very good for it being literally across the street from the beach/boardwalk. The hotel staff were very nice, check in was a breeze when we got there. The pool didnt seem too inviting and we never seen anyone in there..but your at the beach so we hadnt planned to use the pool anyway lol. The room wasnt terrible, especially considering the price but it could have been cleaned better. We could see the dirt/sand on the floor when we first got there. The bathroom however was cleaned good, the beds were clean also. Its not like crack head central there either so that was a big plus! Id stay again
Se hospedó 2 noches en agosto de 2023
Respuesta de nik, el 16 oct. 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Okay stay
Service was good but room was run down and fixed up poorly. Liked that it was close to the beach.
Se hospedó 1 noche en agosto de 2023
Respuesta de nik, el 16 oct. 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excelente

Ria

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Just great
Se hospedó 1 noche en agosto de 2023
Respuesta de nik, el 16 oct. 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Kevin

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Great price but I guess u get what u pay for. I get there to check-in, that went great but they put me in the wrong room. Went back to the office he didn’t give me no hassle giving what I reserved but the room was not like the pic on the app there was no full size refrigerator and the fan for cooking didn’t work so I had the give food away. The floor was nasty and the bathroom. The bed only had two pillows when there should be four per bed had to spend money on more pillows. I will never go back even if they gave me a free night. it wasn’t worth taking photos
Se hospedó 2 noches en agosto de 2023
Respuesta de nik, el 16 oct. 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excelente

Melissa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very nice and welcoming. Pool was warm and clean. Overall great stay
Se hospedó 1 noche en julio de 2023
Respuesta de nik, el 18 ago. 2023
thank you so much

2/10 Terrible

Yanci

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
First of all I will never come back to this establishment. First as soon as we walk in the room there was a moldy smell to it. We had to go to the dollar store and buy many cleaning supplies to make the room smell better. Second in the shower the tub fills with water way to quickly because it sinks in the middle to the water just stays there. Plus there’s mold. The pool hours are just dumb 11 am to 8 pm not even 12 hours. The management there will accuse you and walk in your room if they THINK you are stealing some pillows from them. The “manager “ walk in our room while we were taking everything else and demand to show her 4 pillows. Never did we even use them , we always carry our own and blankets. She then proceed to walk out the room when I sarcastically was counting the pillows for her. She didnt approach us nicely either. She was in OUR room with out kids. Nobody wants 20-30 year old dirty pillows and to accuse of stealing them. Management needs to do better and show them how to handle situations if they want to confront customers and not walk in the room automatically accusing us of stealing dirty pillows.
Se hospedó 2 noches en agosto de 2023
Respuesta de nik, el 14 ago. 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Timothy

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de nik, el 10 ago. 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Aceptable

Leonardo

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
the rooms are not very clean my room was not cleaned one day and i stayed 5 days
Se hospedó 4 noches en julio de 2023
Respuesta de nik, el 7 ago. 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Bueno

antonette

Le gustó: Limpieza
Se hospedó 3 noches en julio de 2023
Respuesta de nik, el 7 ago. 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Yecenia

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was dirty! Everything was broken. No latch on the door to lock it in the night time. Frame on the door was broken. Dresser drawers were broken. Hair dryer was broken. Blankets on the bed dirty and with holes. Bathroom towels were disgusting. Wanted to cancel and leave but unfortunately there were no vacant hotels near by/around.
Se hospedó 3 noches en julio de 2023
Respuesta de nik, el 28 jul. 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Malo

AMETHYST

Viaje familiar con niños
No le gustó: Limpieza y condiciones de la propiedad
When we arrived into our room there was hair in the bathtub and up near the shower head. The on/off handle for the water looked as if it would fall off. The window in the bathroom had black mold growing around it and our bed sheets had 2 blood stains.
Se hospedó 2 noches en julio de 2023
Respuesta de nik, el 28 jul. 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Aceptable

Rodney

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en julio de 2023
Respuesta de nik, el 28 jul. 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Possibly worst hotel on Virginia beach. Very dirty rooms, poorly maintained , paint peeling from walls and floors worn out. There were no towels or soap in the room. Finally towels were provided , but no soap. Management is not helpful. Hotel is a health hazard.
Se hospedó 1 noche en julio de 2023
Respuesta de nik, el 19 jul. 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excelente

Anthony

Se hospedó 1 noche en julio de 2023
Respuesta de nik, el 19 jul. 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Bueno

Claudio

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Strategic cozy position, warm swimming pool but not that clean, as well as room…
Se hospedó 4 noches en julio de 2023
Respuesta de anki, el 19 jul. 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Bueno

Getahun, Alexandria

Le gustó: Limpieza y servicio y personal
Good
Se hospedó 2 noches en julio de 2023
Respuesta de nik, el 28 jul. 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excelente

Tammy

Se hospedó 1 noche en julio de 2023
Respuesta de nik, el 28 jul. 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Samuel

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
NASTY!!! DO NOT RECOMMEND. JULY 2023!!!
We checked into our hotel this past Friday, June 30th. Upon arriving to the hotel, the outside looked dirty and the parking lot was empty. We got our room key which was left underneath the hotel welcome mat and went up to our room. The room had a terrible mold smell, the walls were dirty, floors felt and looked like they had never even been swept and then we checked the mattresses. The sheets were clearly molded, the mattress looked like it had previous blood stains on it and it was just nasty. I immediately went to the front desk and demanded a refund with photo proof where they argued with me for 30 minutes on why I wasn’t going to get a refund. Long story short, I ended up getting my money back and we went to a different hotel and got a room for the remainder of our stay.
Se hospedó 3 noches en junio de 2023
Respuesta de nik, el 18 jul. 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Bueno

Heather

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Okay
Okay
Se hospedó 4 noches en junio de 2023
Respuesta de nik, el 19 jul. 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Bueno

Jacquelyn

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Middle of the road, as to be expected.
Se hospedó 2 noches en junio de 2023
Respuesta de nik, el 19 jul. 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Malo

Jonathan

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Luckily we only stayed 1 night. Parking was tight. The young lady at check-in was nice and helpful. Then we got to our room. It had a "kitchenette" with no light, the microwave had not been cleaned in weeks(at least the fridge was working). One of the beds sheets had what looked liked rust stains on it. Of course we sprayed them with Microban and let it sit for a couple of hours. The bathroom sink faucet was spraying everywhere if you turned it on too high. The ceiling over the tub/shower had bubbles where water had build up. Then someone poked holes to let the water out, but didn't repair the holes. At least we had hot water. There was a washcloth hanging over the shower curtain rod, trash in the can in the kitchenette and a Coca-Cola bottle top under the bed by the nightstand. At least the A.C. worked. All in all, I guess this is what we get for making last minute bookings. This was our 1st & LAST time staying at a Travel Lodge...JB(Richmond, VA)
Se hospedó 1 noche en junio de 2023
Respuesta de nik, el 18 jul. 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Malo

Jacqueline

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en junio de 2023
Respuesta de nik, el 19 jul. 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excelente

Mercedes

Se hospedó 1 noche en junio de 2023
Respuesta de nik, el 28 jul. 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excelente

Joseph

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Happy
Our stay was great! The staff was very friendly! Could have been a little cleaner inside the rooms, but overall, would stay again!
Se hospedó 4 noches en junio de 2023
Respuesta de nik, el 18 jul. 2023
we're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.