Servicio de la propiedad

Opiniones de Staybridge Suites Waco South - Woodway, an IHG hotel

3 out of 5

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 149 de 202 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 27 de 202 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 15 de 202 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 5 de 202 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 6 de 202 opiniones" "

9.4/10

Limpieza

9.4/10

Servicio y personal

9.2/10

Servicios

9.2/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

magdalena

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lo que no me gusto. Fue que cuando lo tome decía $98. Cuando me dieron el total al salir fueron $204 😕😕😕😠. No es justo. Tengan cuidado gente What I didn't like. It was that when I took it it said $98. When they gave me the total when I left it was $204 😕😕😕😠. It's not fair. Be careful, people
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Damil

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2021
Respuesta de Christie, el 3 ene. 2022
Thank you for taking time to leave us such a detailed review of our new hotel! We hope to see you again at the Staybridge Suites Waco-Woodway.

10/10 Excelente

JULIO

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2021
Respuesta de Front Desk Team, el 30 sept. 2021
Julio Thank you for taking the time to post your 10 star review of Staybridge Suites Waco South Woodway. We hope to see you again soon!

10/10 Excelente

maria, auburndale

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
New hotel with good breakfast, easy parking, and friendly staff.
Se hospedó 7 noches en mayo de 2024

10/10 Excelente

Jodi, Aurora

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great property!
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Kim

Viaje familiar
Nice spacious room
Se hospedó 2 noches en abril de 2024

10/10 Excelente

William

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

William

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean Free parking
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Johnny, Burleson

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our stay at the property was great. The property was nice. The staff was accommodating and our room was perfect for our family. I would stay here again. We traveled with our kids and they enjoyed the breakfast options and the basketball court.
Se hospedó 1 noche en marzo de 2024
Respuesta de Joshua Assistant General Manager, el 15 mar. 2024
Thank you again for choosing our property and I am glad to hear that you and your family enjoyed your stay!

10/10 Excelente

Melissa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Jordan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly staff and clean facility.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Mary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quiet and dog friendly 💗
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Dominique

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The only thing that was difficult with this properry has nothing to do with the hotel itself. GPS took us to the backside of the property but there was no access to the hotel from that direction. It took us a few minutes to get it figured out, but ended up being fine. Just want travelers to be aware. The property itself was great! It was clean and there was a cute little basketball area that the kids loved that i could see from our room. The staff was great and the area was safe. Overall, a great stay for our family of 6!
Se hospedó 2 noches en febrero de 2024
Respuesta de Joshua Assistant General Manager, el 26 feb. 2024
I wanted to thank you for staying with us, I am glad that you enjoyed your stay and felt welcomed! I apologize about the misdirection that the gps gave you, we are currently working on that issue.

10/10 Excelente

Karina

Viaje familiar
Clean nice
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Andy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had an excellent suite. Price was very reasonable.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Korissa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Horacio

Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good place
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Roberto de los

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service
Se hospedó 1 noche en enero de 2024

10/10 Excelente

BRANDYE

Se hospedó 1 noche en enero de 2024
Respuesta de Angela, el 29 ene. 2024
Brandye,Thank you for staying with us and taking the time to leave a great review. We hope the next time you are in Waco you will stay with us again.

10/10 Excelente

Celene

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Angela, el 29 ene. 2024
Celene,Thank you for staying with us and taking the time to leave a great review. We hope the next time you are in Waco you will stay with us again.

10/10 Excelente

Brooke

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very Impressive
I brought my 2 daughters to the hotel on a last minute weekend away for a school competition. I was thoroughly impressed with everything about our stay! It was the cleanest hotel I have stayed in in a long time, the room was quiet and comfortable, and the breakfast was especially good! Plus, every employee was helpful and friendly. I definitely recommend staying at these Staybridge Suites.
Se hospedó 2 noches en enero de 2024
Respuesta de Angela, el 17 ene. 2024
Brooke,We are so glad you chose us to stay with and enjoyed your stay. I hope your girls did great with the competition. We hope you will stay with us again in the future.

8/10 Bueno

RICHARD

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Quiet, clean, well located
Se hospedó 1 noche en enero de 2024
Respuesta de Angela, el 17 ene. 2024
Richard,Thank you staying with us to start out the new year. We are thrilled you enjoyed your stay.

10/10 Excelente

Rodney

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very spacious comfortable room
Se hospedó 2 noches en diciembre de 2023
Respuesta de Angela, el 17 ene. 2024
Rodney,Thank you for staying with us and leaving us such a great review. We hope you will choose to stay with us again the next time you are in the area.

8/10 Bueno

Kevin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The room and front desk was great. But the walls are thin and the people above us made noise all night.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Angela, el 17 ene. 2024
Kevin,Thank you for staying with us and leaving us a good review. We hope you will stay with us again in the future.

10/10 Excelente

Elizabeth

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good stay
Everthing about the hotel was awesome from checking in to the comfort of the rooms very clean. The breakfast was more then expected I loved it and enjoyed my stay. Thank you to everyone and especially the one at the kitchen taking care of the breakfast she was very nice and efficient. I’m
Se hospedó 1 noche en diciembre de 2023
Respuesta de Angela, el 18 dic. 2023
Elizabeth,Thank you for staying with us and leaving such a great review. We are so glad you enjoyed your stay with us.

10/10 Excelente

Tina

My husband and I drove in from Houston for a weekend stay, and we were very impressed! The hotel was very clean and nicely decorated, the room was cozy and the bed was very comfortable. The staff was very professional and friendly, making sure we were always good. We will definitely be back.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Angela, el 18 dic. 2023
Tina,Thank you for the wonderful review. We are glad you enjoyed your visit and can't wait for your next trip to Staybridge

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
First of all we had trouble with checking in-new system. Finally got the cards for the door and went to the 2nd floor and they did not work. Had to go back to the front desk. I booked a king bed and ended up with two queens. We didn't complain as we didn't want the hassle of finding another room at this point. The body wash provided in the shower was empty. The overall room seemed cheap. No closet-just a wire rack to hang your clothes on in the bathroom. Pocket doors between the bathroom & bedroom were very difficult to open and close. I will say it was clean so no issues there. The breakfast was very good and the staff overall were nice and accommodating. For the $-not the nicest place I've stayed.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Angela, el 18 dic. 2023
Anonymous,Thank you for taking the time to stay with us and to leave us a review. Unfortunately, some times the room types don't flow through to our system. Hopefully the next time you are in town, we will be able to put you in one of our suites

8/10 Bueno

Albertina

Viaje de negocios
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Large spacious suite. Comfortable.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Angela, el 30 nov. 2023
Albertina,Thank you for staying with us and taking the time to leave a review. We look forward to having you stay with us the next time you are in the area.

10/10 Excelente

Valencia Vee, MONUMENT

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Awesome staff; very courtesy and fr
Se hospedó 3 noches en noviembre de 2023
Respuesta de Angela, el 30 nov. 2023
Valencia Vee,Thank you for staying with us and the kind words you had about the staff. We hope you will stay with us again the next time you are in the area.

10/10 Excelente

Paul

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Not that I would BBQ outside myself however the properties 2 grills were filthy with one having broken grates.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Angela, el 30 nov. 2023
Paul,Thank you for staying with us and bringing your concerns to our attention. We will address them immediately. We look forward to having you stay with us in the future.

8/10 Bueno

Roy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Really nice for the price
Very nice. New and clean. Great breakfast . Only issue was being able to hear muffled TV and voices from room behind our bed. Seems walls could have been better insulated
Se hospedó 1 noche en noviembre de 2023
Respuesta de Angela, el 30 nov. 2023
Roy,Thank you for staying with us. Please let us know the next time you are in town and we will try to get you a corner room. Thanks again for the kind words and we look forward to your next visit

10/10 Excelente

Jackie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Angela, el 30 nov. 2023
Jackie,Thank you for staying with us and leaving us a great review. We look forward to your next visit.

10/10 Excelente

Jennifer

Se hospedó 2 noches en noviembre de 2023
Respuesta de Angela, el 30 nov. 2023
Jennifer,Thank you for staying with us and taking the time to leave a great review. We hope to see you again in the near future.

10/10 Excelente

Melinda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The front staff was very welcoming and friendly. It is really rare these days for good customer service. So it was refreshing to know that the management has taken the time to make sure it was a priority. The room was very clean. Overall, a great experience.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Angela, el 30 nov. 2023
Melinda,Thank you for the kind words. Its guests like you that make it fun to be in hospitality. We look forward to your next visit.

8/10 Bueno

Ginny

Viaje en grupo
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Angela, el 30 nov. 2023
Ginny,Thank you for staying with us and leaving us a review. I hope the next time you are in Waco, you will stay with is again.

10/10 Excelente

Ralph

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was clean and modern . The breakfast buffet used real plates and silvereware. Good assortment of food.
Se hospedó 1 noche en octubre de 2023
Respuesta de Angela, el 30 nov. 2023
Ralph,Thank you for staying with us and leaving a great review. We look forward to your next visit to Waco.

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very comfortable, very welcoming, clean, over all a great place to stay
Se hospedó 1 noche en octubre de 2023
Respuesta de Angela, el 30 nov. 2023
Anonymous,Thank you for staying with us and leaving an excellent review. We hope you stay with us again in the near future.

10/10 Excelente

Jay

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love staying here all the time
Se hospedó 2 noches en octubre de 2023
Respuesta de Angela, el 30 nov. 2023
Jay,Thank you for your review. We are glad you enjoyed your visit and look forward to having you back again soon.

10/10 Excelente

Norman

Se hospedó 1 noche en octubre de 2023
Respuesta de Angela, el 30 nov. 2023
Norman,Thank you for the great review. We can't wait for your next visit to Staybridge.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Staff was amazing and cleanliness in the room was fantastic!!!! Enjoyed our stay , definitely staying again next year :)
Se hospedó 2 noches en octubre de 2023
Respuesta de Front Desk Manager , el 13 oct. 2023
Thank you so much for staying with us. We do thank you for your lovely comment and please come stay with us again, we will be looking forward to seeing you again!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Angela, el 30 nov. 2023
Anonymous,Thank you for the wonderful review. We look forward to your next stay at Staybridge Suites

10/10 Excelente

Cheryl

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel and Rooms are Clean, Quiet and very roomy! Parking is very well lit and easy parking.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Front Desk Manager , el 6 oct. 2023
Good Evening Ms.Cheryl! Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excelente

Petronella B.

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Rooms are nice, breakfast was AWESOME, free coffee, and the guy in the evening shift was very helpful with everything!
Se hospedó 2 noches en septiembre de 2023
Respuesta de Front Desk Manager , el 6 oct. 2023
Good Evening, Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again! If there is anything else we can do, please let us know!

10/10 Excelente

Jack

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Desk Manager , el 6 oct. 2023
Thank you for taking the time to rate our hotel with 10 out of 10 rating! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

10/10 Excelente

Nancy

Le gustó: Limpieza
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Desk Manager , el 6 oct. 2023
Hello Ms.Nancy, Thank you for your stay here with us! Please if there is anything else we can do, let us know! Thank you again!

6/10 Aceptable

Ali

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Bobbie

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Very nice hotel and very nice staff.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Desk Manager , el 9 oct. 2023
Thank you so much for staying with us! Please, come back and see us soon!

10/10 Excelente

Efigenio

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Albert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023