Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 329 de 744 opiniones" "
10 - Excelente
329
Puntuación de 8, es decir, Bueno. Basada en 239 de 744 opiniones" "
8 - Bueno
239
Puntuación de 6, es decir, Aceptable. Basada en 91 de 744 opiniones" "
6 - Aceptable
91
Puntuación de 4, es decir, Malo. Basada en 45 de 744 opiniones" "
4 - Malo
45
Puntuación de 2, es decir, Terrible. Basada en 40 de 744 opiniones" "
2 - Terrible
40
8.4/10
Limpieza
8.6/10
Servicio y personal
8.0/10
Servicios
8.0/10
Condiciones de la propiedad
8.6/10
Cuidado del medio ambiente
Opiniones
8/10 Bueno
Dianne, Largo fl
19 sept. 2017
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Okay
We had a nice stay. Wish the indoor pool was heated though. That was the main reason we picked this hotel. Thought the kids would spend a lot of time swimming.
Dianne
Se hospedó 3 noches en septiembre de 2017
10/10 Excelente
Johnny, Cartersville
30 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great stay.
Johnny
Se hospedó 1 noche en abril de 2024
10/10 Excelente
ALI
Viaje de negocios
1 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good hotel. This is my 4th stay
ALI
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team, el 2 abr. 2024
Dear Ali, thank you for letting us know you had a great stay at Country Inn & Suites. We're glad our accommodations worked out so well for you every time. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best Regards,Customer Care Team
10/10 Excelente
shakima
Viaje familiar con niños
31 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I have no complaints.. I enjoy my stay
shakima
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team, el 8 abr. 2024
Dear Shakima, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at Country Inn & Suites. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Best Regards,Customer Care Team
6/10 Aceptable
Kayla
Viaje de negocios, Viaje familiar
30 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios
Well priced and the area is fantastic for a stay however my only complaint was the bed itself was extremely uncomfortable, stiff and the pillows were awful. Breakfast was also poor, coffee good however.
Kayla
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team, el 1 abr. 2024
Dear Kayla, thank you for sharing your feedback with us. We're pleased to hear that you found our hotel to be well-priced and in a fantastic location. However, we sincerely apologize for the discomfort you experienced with the bed and pillows. Your comfort is of utmost importance to us, and we will certainly address this issue with our housekeeping team to ensure that our bedding meets the highest standards of comfort. We're also sorry to hear that the breakfast did not meet your expectations, although we're glad you enjoyed the coffee. Your comments will be considered as we strive to improve our breakfast offerings. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more comfortable and enjoyable stay.Best Regards,Customer Care Team
8/10 Bueno
Russell
27 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The only thing I didn' t enjoy was the breakfast.
Russell
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team, el 28 mar. 2024
Dear Russell, thank you for taking the time to rate your recent stay at our hotel. We are sorry that the breakfast was disappointing for you. Please know that we will be looking into this. We appreciate your feedback, hope to resolve this issue as soon as possible, and look forward to welcoming you back to Country Inn & Suites.Best Regards,Customer Care Team
8/10 Bueno
Ken
Viaje de negocios
21 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good location, clean and affordable. Has an indoor pool.
Ken
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team, el 22 mar. 2024
Dear Ken, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean, convenient, and affordable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to highlight our indoor pool facility. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Country Inn & Suites on your next visit!Best Regards,Customer Care Team
8/10 Bueno
Liubov, Austin
11 mar. 2024
Le gustó: Limpieza y servicio y personal
Hotel is ok, room is big.
Water didn’t drained properly in the bath sink and bathtub, bathtub looks old.
Staff is very friendly and nice.
There are no sidewalks around the hotel.
Liubov
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team, el 13 mar. 2024
Dear Liubov, we're pleased to hear that you found our hotel satisfactory, enjoyed the spaciousness of the rooms, and appreciated our courteous customer service. However, we apologize for the issues you experienced with the water drainage in the bathroom, the state of the bathtub, and the lack of sidewalks around the hotel. We will assess these issues critically and do what's necessary to resolve them without further delay. Other than this, we sincerely hope you experienced a comfortable stay and enjoyed the quality of our services. We hope you choose to stay here again on your next journey to Warner Robins.Best Regards,Customer Care Team
10/10 Excelente
james
10 mar. 2024
james
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Care Team, el 1 abr. 2024
Dear James, thank you so much for that lovely review! We are frankly beyond words when our guests gift us the best rating. It is a proud moment for our staff to be granted an honest review that brings out their best efforts to ensure excellent hygiene and provide maximum comfort to our customers. We aim to serve customers on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We sincerely hope to host you again on a much-deserved holiday at Country Inn & Suites with the finest of our facilities and services!Best Regards,Customer Care Team
2/10 Terrible
David
Viaje de negocios, Viaje familiar, Viaje familiar con niños
21 feb. 2024
Was given a crib to use for our baby but was moldy and broken .Then our restroom had mold in the shower at the bottom and ceiling was chipping off .Bedframe had footprints and pubic hair on bedsheets .However hotel employees were nice but really sad about the situation of the condition of our room.
David
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Care Team, el 22 feb. 2024
Dear David, we are truly sorry to learn about the disappointing experience you had during your stay, particularly with the condition of the crib provided for your baby and the cleanliness issues in your room. Please accept our sincere apologies for the inconvenience and discomfort this caused. This does not align with the high standards of cleanliness and service we strive to maintain. Rest assured, we are taking immediate steps to address your concerns and ensure that such issues are not repeated. We understand that these instances may have prompted you not to revisit our hotel, but we kindly request you give us another chance to compensate for our shortcomings and deliver an excellent guest experience.Best Regards,Customer Care Team
10/10 Excelente
james
17 feb. 2024
Le gustó: Condiciones de la propiedad
Nice king-sized bedroom at a good rate in February.
james
Se hospedó 5 noches en febrero de 2024
Respuesta de Customer Care Team, el 20 feb. 2024
Dear James, we thank you for honestly rating our hotel and services. Our main objective is to provide a spacious, clean, and comfy room for our guests at affordable prices, and I'm glad we succeeded in doing this for you. We sincerely hope that you enjoyed your stay and our hospitality. We look forward to serving you an unbeaten Country Inn & Suites guest experience on your next visit to Warner Robins.Best Regards,Customer Care Team
10/10 Excelente
Debra
Viaje familiar
2 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bella at the front desk was exceptional in helping figure out an error Expedia made. There was no record of our check in sent to them- she spent at least 15 minutes trying to get things straightened out. Expedia said since the reservation was made less than 24 hours ago that that was the problem. Not sure how you can reserve a room for that same night then.
Debra
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Care Team, el 6 feb. 2024
Dear Debra, thank you for recognizing Bella's exceptional service at the front desk. We are delighted to hear that she was able to assist you efficiently despite the challenges with your reservation. Your kind words will be shared with Bella and the rest of our team as encouragement to continue providing excellent service to our guests. We apologize for any inconvenience caused by the reservation error and appreciate your patience. We look forward to welcoming you back for a seamless and enjoyable stay in the future.Best Regards,Customer Care Team
10/10 Excelente
Linda
Viaje en pareja
1 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The reservation desk helped us out. At first they couldn’t find our reservation and we getting no where chatting with Expedia. The clerk, which I can’t remember her name, kept digging and finally found the reservation.
Linda
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Care Team, el 6 feb. 2024
Dear Linda, we are pleased to hear that our reservation desk was able to assist you effectively, despite the initial challenges with locating your reservation. Providing efficient and attentive service to our guests is our top priority, and we are delighted that our team member resolved the issue for you. Your kind words will be shared with our staff as recognition of their efforts. Thank you for choosing to stay with us, and we hope to welcome you back for another pleasant stay at our place.Best Regards,Customer Care Team
10/10 Excelente
Lisa
28 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was staying alone as a female and felt completely safe at the hotel. Lady at front desk was super nice and room was very clean and comfortable. Would recommend staying here.
Lisa
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Care Team, el 1 feb. 2024
Hi Lisa,We're delighted to hear that you had a safe and comfortable stay as a solo female traveler! Your well-being is a top priority for us, and we're glad you felt secure during your time at the hotel. It's wonderful to know that the lady at the front desk was super nice and that your room met your expectations in terms of cleanliness and comfort. Thank you for your recommendation, and we look forward to welcoming you back for another pleasant stay in the future.Best Regards,Customer Care Team
6/10 Aceptable
Raygan
21 ene. 2024
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Raygan
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Care Team, el 23 ene. 2024
Dear Raygan, thank you for sharing a positive review of your time with us. The greatest joy of serving our guests is knowing that we provided a premium experience that made them feel comfortable, peaceful, and contended without worrying about any matters of their stay. If you felt that any of our facilities or services were not on par with your expectations, we encourage you to open up and inform us so that we can be better. We know you relished the stay, and we promise to provide you with a supreme guest experience if you swing by next time!Best Regards,Customer Care Team
10/10 Excelente
Kristen
21 ene. 2024
Kristen
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Care Team, el 23 ene. 2024
Dear Kristen, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the Country Inn & Suites guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Best Regards,Customer Care Team
8/10 Bueno
Wanda
15 ene. 2024
Le gustó: Limpieza y servicio y personal
The only issue i had is that the tub looked very worn and when i took my shower, it felt like at any time i was going through the floor to the room below me.
Wanda
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Care Team, el 16 ene. 2024
Dear Wanda, we appreciate your feedback and are pleased to hear that your overall experience was positive. We apologize for the concerns raised about the tub and will have our maintenance team investigate and address the issue promptly. Your comfort and safety are our top priorities, and we appreciate your understanding as we work to make necessary improvements. Do not hesitate to let us know about any improvements we could bring to our establishment. Kindly give us another chance to prove to you that there is so much more pleasure and relaxation in the guest experience at Country Inn & Suites.Best Regards,Customer Care Team
10/10 Excelente
Gregory
Viaje de negocios, Viaje en pareja
14 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Gregory
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Care Team, el 16 ene. 2024
Dear Gregory, we are happy to have hosted you and served you well at Country Inn & Suites. Our guest experience is designed so that all aspects of your stay exhibit excellent performance. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our facilities and services. Your lovely review makes us feel unique about the quality of our accommodations, and that is exactly what we wished to achieve. It was a great pleasure to host you, and we would gladly welcome you again many more times!Best Regards,Customer Care Team
10/10 Excelente
Cynthia
12 ene. 2024
Cynthia
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Care Team, el 1 feb. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
2/10 Terrible
Tremain
Viaje de negocios
31 dic. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cold staff....front desk!
Tremain
Se hospedó 2 noches en diciembre de 2023
Respuesta de Customer Care Team, el 1 ene. 2024
Dear Tremain, we are genuinely sorry to hear you had a bad experience while staying at our hotel. We understand from your comments that our staff was unprofessional and did not help you address your concerns. We apologize for their poor customer service. We intend to take this episode very seriously, communicate with our team, and train them accordingly to respond better to guests' requirements. We appreciate you bringing your grievances to our attention. We hope to take all measures required to rectify the situation soon enough, so kindly give us time to sort this out peacefully. Best Regards,Customer Care Team
10/10 Excelente
John
Viaje familiar
27 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
John
Se hospedó 5 noches en diciembre de 2023
Respuesta de Customer Care Team, el 1 feb. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
4/10 Malo
Brittany
19 dic. 2023
Brittany
Se hospedó 2 noches en diciembre de 2023
Respuesta de Customer Care Team, el 9 ene. 2024
Dear Brittany, thank you for sparing the time to rate us. We’re extremely gutted to receive such low ratings on our performance during your recent stay. However, complete feedback from your end will be constructive for us to decipher what went wrong during your stay. We look forward to hearing more from you to improve your next visit with us!Best Regards,Customer Care Team
10/10 Excelente
Cliente verificado
Viaje familiar
18 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cliente verificado
Se hospedó 2 noches en diciembre de 2023
Respuesta de Customer Care Team, el 19 dic. 2023
Dear Guest, we are thankful for giving our hotel a splendid rating for our services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards,Customer Care Team
10/10 Excelente
Thomas
Viaje familiar
18 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Thomas
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Care Team, el 19 dic. 2023
Dear Thomas, we thank you for honestly rating our hotel and services. Our main objective is to provide a clean, comfortable room for our guests, and I'm glad we succeeded in doing this for you. We sincerely hope that you enjoyed your stay and our hospitality. We look forward to serving you an unbeaten Country Inn & Suites guest experience on your next visit to Warner Robins.Best Regards,Customer Care Team
10/10 Excelente
Thomas
9 dic. 2023
Thomas
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Care Team, el 13 dic. 2023
Dear Thomas, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the Country Inn & Suites guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Best Regards,Customer Care Team
2/10 Terrible
Rosezetta
1 dic. 2023
Rosezetta
Se hospedó 2 noches en noviembre de 2023
Respuesta de Customer Care Team, el 5 dic. 2023
Dear Rosezetta, thank you for reaching out to us. We regret the extreme inconvenience caused to you and are quite saddened to learn you had such a negative experience. Please let us know about any improvements we can introduce to enhance the overall guest experience at our establishment. We’re already working on a few areas and would love your perspective on the same. On that note, we apologize for letting you down and request you give us another chance to rectify our errors and earn your trust!Best Regards,Customer Care Team
8/10 Bueno
Chris
29 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Chris
Se hospedó 2 noches en noviembre de 2023
Respuesta de Customer Care Team, el 1 dic. 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
10/10 Excelente
Wayne
29 nov. 2023
Wayne
Se hospedó 1 noche en noviembre de 2023
Respuesta de Customer Care Team, el 19 dic. 2023
Dear Wayne, we thank you for honestly rating our hotel and services. Our main objective is to provide a clean, comfortable room for our guests, and I'm glad we succeeded in doing this for you. We sincerely hope that you enjoyed your stay and our hospitality. We look forward to serving you an unbeaten Country Inn & Suites guest experience on your next visit to Warner Robins.Best Regards,Customer Care Team
10/10 Excelente
Barbara
Viaje familiar
25 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Enjoyed my stay here. The staff was very friendly and helpful. Great location to shopping. Beds were very comfortable. I will definitely stay again.
Barbara
Se hospedó 1 noche en noviembre de 2023
Respuesta de Customer Care Team, el 1 dic. 2023
Dear Barbara, we are delighted to know that you had an excellent stay with us. Our guest experience is designed so that all aspects of your visit are managed well for outstanding performance. We generously offer our hospitality and care to all our guests, and your review assures us that we have served you to the best of our efforts for your comfort and satisfaction. Let us know the next time you're coming to Warner Robins so we can deliver an incredible Country Inn & Suites guest experience!Best Regards,Customer Care Team
8/10 Bueno
Philip
21 nov. 2023
The property is showing it’s age but the staff are keeping it clean and tidy
Philip
Se hospedó 1 noche en noviembre de 2023
Respuesta de Customer Care Team, el 23 nov. 2023
Dear Philip, thank you for sharing your feedback with us. We appreciate your recognition of our dedicated staff's efforts to maintain cleanliness and tidiness despite the property showing signs of age. Your comments are invaluable, and we want to assure you that we are committed to addressing the aspects that may need improvement. We are actively working on plans for renovations to enhance our guests' experience. We hope to have the opportunity to welcome you back in the future, offering an upgraded and more enjoyable stay.Best Regards,Customer Care Team
10/10 Excelente
Evan
18 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Evan
Se hospedó 1 noche en noviembre de 2023
Respuesta de Customer Care Team, el 21 nov. 2023
Dear Evan, we are thankful for giving our hotel a splendid rating for our services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards,Customer Care Team
10/10 Excelente
Perry
Viaje en grupo
13 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perry
Se hospedó 1 noche en noviembre de 2023
Respuesta de Customer Care Team, el 14 nov. 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
10/10 Excelente
Larson
12 nov. 2023
We enjoyed our stay here. Our boys were able to enjoy the pool, our room was on the main level, which was awesome, & it was nice. The free breakfast offered many different delicious choices & was very appreciated. Good job!
Larson
Se hospedó 1 noche en noviembre de 2023
Respuesta de Customer Care Team, el 15 nov. 2023
Dear Larson, we are pleased that you thoroughly enjoyed your time at Country Inn & Suites. We appreciate you letting us know how satisfied you were with our rooms, pool facility, and breakfast choices. The greatest joy of serving our guests is knowing that we provide a premium experience that makes them feel comfortable, peaceful, and contended without worrying about any matters of their stay. Thank you for choosing to stay with us and taking the time to share your honest review. We look forward to hosting you for another ultimate guest experience on your next visit to Warner Robins.Best Regards,Customer Care Team
10/10 Excelente
Erica
10 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Erica
Se hospedó 1 noche en noviembre de 2023
Respuesta de Customer Care Team, el 14 nov. 2023
Dear Erica, we are thankful for giving our hotel a splendid rating for our services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards,Customer Care Team
10/10 Excelente
Katie
Viaje familiar con niños
11 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nothing fancy but very clean and very quiet.
Katie
Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Experience Team, el 13 oct. 2023
Dear Guest,Thank you for taking the time to share your thoughts about your recent stay with us. We're delighted to hear that you found our hotel very clean and very quiet.While we may not be the fanciest, our dedication to providing a peaceful and clean environment is something we take pride in. Your comfort is our top priority, and your positive feedback motivates us to continue exceeding your expectations.If there's anything specific you'd like to see improved or any suggestions you have in mind to make your next stay even better, please don't hesitate to share. We're here to make your experience exceptional!
6/10 Aceptable
Cliente verificado
Viaje de negocios
11 oct. 2023
No le gustó: Condiciones de la propiedad
Only Average
Bed was too soft and lots white stains on carpet below A/C. Breakfast was so average with same eggs as every other hotel. After 20 days in various hotels, could not eat that same old breakfast. Yuk!
Cliente verificado
Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Experience Team, el 11 oct. 2023
Dear Guest,Thank you for taking the time to share your feedback with us. We genuinely appreciate your input, as it helps us improve our services.We apologize for any inconvenience you experienced with the bed comfort and the cleanliness of the carpet. Rest assured, our team is committed to ensuring our rooms meet the highest standards, and we will address these issues promptly.Regarding breakfast, we understand your desire for variety. We continuously strive to enhance our menu to provide a more diverse and delightful experience for our guests.We hope you'll give us another chance to exceed your expectations in the future. Please feel free to reach out to us directly if you plan on returning. Your satisfaction is our top priority.
4/10 Malo
Cliente verificado
Viaje de negocios
10 oct. 2023
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Cliente verificado
Se hospedó 1 noche en octubre de 2023
Respuesta de Customer Care Team, el 10 oct. 2023
Dear Guest, we are incredibly sorry to hear you faced such a bad experience while staying at our hotel. It is apparent from your ratings that you didn’t enjoy your time here. We apologize profusely for all our shortcomings that derailed your guest experience! We’d like to know your insights and valuable suggestions regarding the areas where you feel improvement is the need of the hour. Please feel free to reach out to us with your feedback. We hope to provide you with excellent service in the future!Best Regards,Customer Care Team
6/10 Aceptable
Jacquelynne
9 oct. 2023
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nothing
Jacquelynne
Se hospedó 2 noches en octubre de 2023
Respuesta de Guest Experience Team, el 11 oct. 2023
Dear Guest, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area, and to give you a better stay on a future visit.
4/10 Malo
Nancy
Viaje familiar
9 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel and staff were fine. The only problem I had was the bed. It was like sleeping on a concrete slab. It was so hard I ended up sitting in a chair most of th night.
Nancy
Se hospedó 2 noches en octubre de 2023
Respuesta de Guest Experience Team, el 10 oct. 2023
Dear Nancy,Thank you for sharing your feedback with us. We're delighted to hear that you had a pleasant experience with our hotel and staff. However, we're sorry to learn about the issue you encountered with the bed.Your comfort is our utmost priority, and we truly appreciate your valuable input. Please remember that we are always here to assist you. If you ever encounter any issues during your stay, don't hesitate to reach out to our front desk or guest services team. We're here to ensure your stay is as enjoyable and comfortable as possible.We look forward to welcoming you back in the future and providing you with an even better experience. Your satisfaction means the world to us.
10/10 Excelente
Melissa
Viaje de negocios
28 sept. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff are very nice and helpful. Room very clean. I only stayed overnight, but impressed with my stay. I will be traveling to the area several more times and plan stay there again. Convenient to area stores and restaurants is a plus.
Melissa
Se hospedó 1 noche en septiembre de 2023
Respuesta de Pat, el 2 oct. 2023
Thank you for sharing your recent experience at Country Inn & Suites by Radisson. We sincerely appreciate your feedbackand are happy to hear you had a great experience with us. We hope to hear from you again soon.
10/10 Excelente
Robert
Viaje de negocios
26 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Robert
Se hospedó 1 noche en septiembre de 2023
Respuesta de Pat, el 2 oct. 2023
Thank you for sharing your recent experience at Country Inn & Suites by Radisson. We sincerely appreciate your feedbackand are happy to hear you had a great experience with us. We hope to hear from you again soon.
10/10 Excelente
esperanza
Viaje en pareja
8 sept. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The whole stay was very easy with no problems
esperanza
Se hospedó 3 noches en septiembre de 2023
Respuesta de Front Desk Manager, el 12 sept. 2023
Thank you for sharing your recent experience at Country Inn & Suites by Radisson. We sincerely appreciate your feedbackand are happy to hear you had a great experience with us. We hope to hear from you again soon.
10/10 Excelente
WILLIE
8 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice
WILLIE
Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Desk Manager, el 12 sept. 2023
Thank you for sharing your recent experience at Country Inn & Suites by Radisson. We sincerely appreciate your feedbackand are happy to hear you had a great experience with us. We hope to hear from you again soon.
8/10 Bueno
Phillip
Viaje en pareja
30 ago. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient location; friendly staff.
Phillip
Se hospedó 1 noche en agosto de 2023
Respuesta de Front desk manager, el 5 sept. 2023
On behalf of our entire staff at Country Inn & Suites by Radisson, Warner Robins, GA - WRNR a BIG THANK YOU and we're thrilled that you were satisfied with our services.Your feedback is appreciated, and we hope to be of help again soon!
10/10 Excelente
SHIRLEY
Viaje en pareja
26 ago. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent location and very clean
SHIRLEY
Se hospedó 2 noches en agosto de 2023
Respuesta de Front desk manager, el 28 ago. 2023
On behalf of our entire staff at Country Inn & Suites by Radisson, Warner Robins, GA - WRNR we're thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
10/10 Excelente
Jeremy
26 ago. 2023
Jeremy
Se hospedó 1 noche en agosto de 2023
Respuesta de Pat Hudges, el 19 sept. 2023
Thank you for sharing your recent experience at Country Inn & Suites by Radisson. We sincerely appreciate your feedbackand are happy to hear you had a great experience with us. We hope to hear from you again soon.
8/10 Bueno
Shani
Viaje familiar
22 ago. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Shani
Se hospedó 2 noches en agosto de 2023
Respuesta de Front desk manager, el 22 ago. 2023
On behalf of our entire staff at Country Inn & Suites by Radisson, Warner Robins, GA - WRNR we're thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
4/10 Malo
Botswana
21 ago. 2023
No le gustó: Limpieza y servicio y personal
Botswana
Se hospedó 2 noches en agosto de 2023
Respuesta de Front desk manager, el 22 ago. 2023
On behalf of our entire staff at Country Inn & Suites by Radisson, Warner Robins, GA - WRNR we are so sorry that your stay was not happy. Please let us know where we need to be improve to gain you trust again, and we hope to be of help again soon!
10/10 Excelente
Brenda
Viaje en pareja
18 ago. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Such a wonderful place to stay at.
Brenda
Se hospedó 5 noches en agosto de 2023
Respuesta de Front desk manager, el 21 ago. 2023
On behalf of our entire staff at Country Inn & Suites by Radisson, Warner Robins, GA - WRNR we thank you for your fantastic comment! We're delighted to hear that you had such a positive experience with us and that we exceeded your expectations. Your satisfaction is our top priority and it's great to see that we were able to meet your needs. Thank you again for choosing us. We hope to see you again in the future..
10/10 Excelente
floyd
4 ago. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff great and facility was clean and comfortable.
floyd
Se hospedó 1 noche en agosto de 2023
Respuesta de Front desk manager, el 7 ago. 2023
On behalf of our entire staff at Country Inn & Suites by Radisson, Warner Robins, GA - WRNR a big THANK YOU. Your overall rate lifted our spirits today! It means so much to us when our guests appreciate the hard work that our staff making each day at Country Inn to make sure all guest can feel at home in our hotel.Thank you for choosing us for your lodging needs and have a blessed day.