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Opiniones de Holiday Inn Warrington, an IHG Hotel

3 out of 5
Holiday Inn Warrington, an IHG Hotel
Woolston Grange Avenue, Woolston, Warrington, England

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 238 de 592 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 216 de 592 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 86 de 592 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 29 de 592 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 23 de 592 opiniones" "

8.8/10

Limpieza

8.6/10

Servicio y personal

8.2/10

Servicios

8.2/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

GINES

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2022
Respuesta de Allyssa- Front of House, el 14 feb. 2022
Thank you for leaving a review, we look forward to welcoming you back soon!

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y condiciones de la propiedad
Hotel de paso
El Hotel está muy bien para parar yendo de camino hacia otro sitio. No disponen de comida si uno llega tarde.
Se hospedó 1 noche en julio de 2018

10/10 Excelente

s

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en abril de 2023

10/10 Excelente

Vivien

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Stay here for a week. The staffs are nice and beds are comfortable.
Se hospedó 6 noches en abril de 2023

6/10 Aceptable

Christopher

Viaje de negocios
Le gustó: Limpieza y servicios
No le gustó: Condiciones de la propiedad
The room heating didn’t work properly and the phone in the room was broken, reported to duty manager and he dis nothing about it was dismissive. Had a Hunters chicken for dinner and most it was dry and burnt, Wont stay again here.
Se hospedó 1 noche en abril de 2023

8/10 Bueno

Jack

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
Staff were absolutely marvellous. Couldnt ask for friendlier individuals.
Se hospedó 2 noches en abril de 2023

10/10 Excelente

Anthony

Se hospedó 1 noche en abril de 2023

10/10 Excelente

Jason

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Friendly staff
Se hospedó 3 noches en abril de 2023

8/10 Bueno

Katherine

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
The staff were extremely friendly and helpful. The room was spacious - the bathroom could do with a refurb but was totally functional. Dining was limited but satisfactory. Good location for work and close to shops and motorway.
Se hospedó 3 noches en marzo de 2023
Respuesta de IHG WARRINGTON, el 30 mar. 2023
Good eveningThank you for your feedback, It great to see you enjoyed your stay.We hope to see you again soon.Kind regardsAdam

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Decent overall
It was decent. Only issues is unable to control the thermostat and the receptionists can be more clear on the £30 that is taken at check-in time as I had to ask what exactly does the charge include to be later told it's for food or drinks at the bar etc. Overall stay was comfortable and relatively clean. One bin in the bathroom did contain odd coloured waste but not a big issue as it was a pedal bin hiding it from plain sight.
Se hospedó 1 noche en febrero de 2023
Respuesta de IHG WARRINGTON, el 30 mar. 2023
Good eveningThank you for your feedback, i am unhappy that the hotel was not up to the standard we expect our guest to receive while staying with us, so please accept my sincere apologies for this.We have been implementing further training for our staff and a maintenance program.We hope that you do return to the hotel in the future.Kind regardsAdamGSM

10/10 Excelente

Chau Wan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and comfortable bed
Se hospedó 1 noche en febrero de 2023
Respuesta de IHG WARRINGTON, el 30 mar. 2023
Good eveningThank you for your feedback, its great to see that you enjoyed your stay with us.We look forward to seeing you again.Kind regardsAdam

10/10 Excelente

Gavin

Se hospedó 1 noche en febrero de 2023
Respuesta de IHG WARRINGTON, el 30 mar. 2023
Good evening Thank you for your feedback, its great to see that you enjoyed your stay.We look forward to seeing you again soon.Kind regardsAdam

6/10 Aceptable

Magnus

Viaje de negocios
Se hospedó 2 noches en febrero de 2023
Respuesta de IHG WARRINGTON, el 30 mar. 2023
Good eveningThank you for your feedback, i am unhappy that the hotel was not up to the standard we expect our guest to receive while staying with us, so please accept my sincere apologies for this.We have been implementing further training for our staff and a maintenance program.We hope that you do return to the hotel in the future.Kind regardsAdamGSM

10/10 Excelente

Georgie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A good night sleep
Just a quick Family visit. Staff were very helpful and friendly. I asked Nieve if there was a vending machine as I wanted some chocolate, she went off and found me some! I hope it wasn’t from her lunch box. She was very kind.
Se hospedó 2 noches en febrero de 2023
Respuesta de IHG WARRINGTON, el 30 mar. 2023
Good evening Thank you for your feedback, its great to see that you enjoyed your stay.We look forward to seeing you again soon.Kind regardsAdam

10/10 Excelente

Daniel

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely hotel with very friendly staff.
Se hospedó 1 noche en enero de 2023
Respuesta de IHG WARRINGTON, el 30 mar. 2023
Good evening Thank you for your feedback, its great to see that you enjoyed your stay.We look forward to seeing you again soon.Kind regardsAdam

10/10 Excelente

Robert

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Birthday weekend
We stayed in a 2 double bed room and it was big comfortable and clean. Food was good and the staff were absolutely lovely, we’ve stayed in many hotels and the staff here were the nicest and most helpful yet.
Se hospedó 2 noches en enero de 2023
Respuesta de IHG WARRINGTON, el 30 mar. 2023
Good evening Thank you for your feedback, its great to see that you enjoyed your stay.We look forward to seeing you again soon.Kind regardsAdam

10/10 Excelente

Julie

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Excellent staff
Staff super helpful especially Trish, Doreen, and Bill in the restaurant. Only complaint that with a food allergy about half the available food options had the Mushrooms in so a little restrictive
Se hospedó 2 noches en enero de 2023

8/10 Bueno

Anne

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Boxing night
Helpful staff on reception but was difficult to get through to them with a request by phone. I did receive the request when I was able to ask. The breakfast was slow and under staffed. Rooms clean comfortable but a bit dated
Se hospedó 1 noche en diciembre de 2022

8/10 Bueno

Ronald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
All good except for a dog barking in next door room Not good as my guest had a serious phobia of dogs after facial injuries as a child Receptionist was understanding by contacting the occupants and offering us a change of room but it was late and we had unpacked for a three day stay so declined the offer Wakened by dog barking at 0715 . Manager was asked to at least offer a reduction on the room but he/she made no contact over the next 2 days Fortunately the dog was only booked for one night
Se hospedó 3 noches en diciembre de 2022
Respuesta de Holiday Inn Warrington, el 4 ene. 2023
Hi Ronald, thank you for taking the time to leave us feedback following your stay with us. We are sorry to hear about the problems you encountered during your stay with us, however, we do advertise that we are a dog friendly hotel and therefore we are not able to remove those with pets. We hope this won't deter you from choosing to stay with us again in the future.Kind regards,Holiday Inn Warrington

8/10 Bueno

Philip

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2022

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very limited parking spaces No space in double room for sufficient chairs
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

valerie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Gavin

Se hospedó 1 noche en diciembre de 2022

6/10 Aceptable

Lee

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff were excellent, very friendly and helpful, unfortunately I was in an accessible room, and using the bathroom facilities was very difficult, couldn’t use basin as to get hot water out of the tap meant spraying water everywhere! Ended up washing with the Bath tap!
Se hospedó 2 noches en diciembre de 2022

8/10 Bueno

Martin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel
Really nice hotel. Easy to getxto and plenty if parking. Only disappointment was there was a 60th party which meant we had no access to the restaurant or bar which given it was a Saturday night was a shame.
Se hospedó 1 noche en noviembre de 2022

6/10 Aceptable

David

Le gustó: Limpieza y servicio y personal
This is a nice hotel, with lovely staff. However, the wi-fi is rubbish, and the staff will admit that. I dislike the supposed use of a QR code to order food, which doesn’t work properly and with the appalling wi-fi is even more unusable. I always have to ask for a physical menu. IHG need to upgrade the wi-fi otherwise I will NOT stay there again

2/10 Terrible

Annabel

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
When we arrived, the check-in process took 55 minutes, most of which was stood in a queue. There was only one member of staff on the check-in desk who was dealing with an issue. It later emerged that there was also no manager in the hotel to fix the issue that held up the check-in for so long. Another member of staff appeared at around the 45 minute mark of being stood in the queue but he was unable to start clearing the back-log of people so we had to wait even longer in the queue. The following morning there was another wait because there was no member of staff in the dining area to check people in for breakfast. However, the cleanliness of the hotel is excellent. The rooms are very comfortable and clean. The facilities are very nice.
Se hospedó 1 noche en noviembre de 2022

8/10 Bueno

Jessica

Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Linda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was the best holiday Inn we’ve stayed in modern clean staff efficient and friendly food excellent great value for money
Se hospedó 4 noches en octubre de 2022

10/10 Excelente

Sheila

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good value
I thought this hotel exchanged in abundance. Very clean. Nice rooms and toilet. I was happy there.
Se hospedó 1 noche en octubre de 2022

8/10 Bueno

Samiah

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
My stay was amazing
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Holiday Inn - Warrington
Quite location, but near M6. Plenty of free parking spaces. Big clean room with walk in shower. Friendly helpful staff. Buffet breakfast with lots of choice. No complaints whatsoever and I’ll rebook on my next trip.
Se hospedó 2 noches en octubre de 2022

6/10 Aceptable

David

Se hospedó 1 noche en octubre de 2022

4/10 Malo

Paula

Viaje de negocios
food
Hotel was okay, staff helpful, but the food was awful. we had a meal when we arrived, which was not cheap and honestly it was pretty terrible, ranks one of the worst plates of food i have ever been served.
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Anand

Se hospedó 1 noche en octubre de 2022

6/10 Aceptable

Cliente verificado

Le gustó: Condiciones de la propiedad
Weekend
Average Room was noisy due to outside traffic Needed to keep windows open as room too hot Breakfast staff very helpful but ran out of supplies of clean plates ,cups and spoons plus food items
Se hospedó 3 noches en septiembre de 2022

6/10 Aceptable

Ricky

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Friendly helpful staff. Larger than average room with a big walk in shower.
Se hospedó 2 noches en septiembre de 2022

8/10 Bueno

Pushparaj

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Easy check in, friendly staff, limited breakfast options. Rooms were clean but dated. No options for EV charging on site
Se hospedó 1 noche en septiembre de 2022

6/10 Aceptable

Cliente verificado

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
I have back issues and tried the bed which was very uncomfortable so I didn’t stay the night, I went elsewhere. Hotels really need to invest in their beds. If premier inn can do it I don’t understand why more expensive hotels don’t. The room was very dark too which was off putting.
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Hannah

Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Maurice

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Stay was OK. We ate in the restaurant but we were not happy to be told to use the QR rather than looking at a hard copy menu which was only offered to us after we had already ordered. Food up to standard when it arrived.
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

K

Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Desmond

Se hospedó 1 noche en agosto de 2022

10/10 Excelente

CHRISTOPHER

Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Jason

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2022

10/10 Excelente

David

Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Natalie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely place, amazing and friendly staff who go above and beyond for my family amazing hotel and very child friendly could not fault.
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Lisa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2022

10/10 Excelente

Juliane

Se hospedó 2 noches en julio de 2022