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Opiniones de Hilton London Watford

4 out of 5
Hilton London Watford
Elton Way, Watford, England

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 285 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 365 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 189 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 82 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 80 de 1001 opiniones" "

8.0/10

Limpieza

8.0/10

Servicio y personal

7.0/10

Servicios

7.2/10

Condiciones de la propiedad

6.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Juan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 3 noches en enero de 2020
Respuesta de Hotel, el 13 ene. 2020
Dear Juan Thank you for taking the time to write a review about your recent stay at the Hilton Watford. kind regards

10/10 Excelente

Rafael

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
It need to be updated
Se hospedó 2 noches en octubre de 2019
Respuesta de Reyes, el 12 oct. 2019
Good Afternoon! Thank you for your feedback. Have a lovely day.

10/10 Excelente

marcos

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Muy bien
Muy bien. Sumamente amables... Limpio. Y cómodo pero no servía los elevadores
Se hospedó 4 noches en mayo de 2019
Respuesta de Hotel, el 29 may. 2019
Dear Muy bien thank you for taking the time to write a review about your recent stay with us and we are pleased that you had a good time. Kind regards

6/10 Aceptable

Ian

Viaje en grupo
On the middle of an industrial estate
Se hospedó 1 noche en abril de 2024
Respuesta de Hilton London Watford, el 27 abr. 2024
Dear Guest,Thank you for taking the time to leave us a review.We hope you enjoyed your stay!Kind Regards,Hilton London Watford

10/10 Excelente

Nkechinyere

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
There was no room cleaning the first day but it was corrected immediately
Se hospedó 3 noches en marzo de 2024
Respuesta de Hilton London Watford, el 22 abr. 2024
Dear Guest,We do apologize for the no room cleaning we have made the department aware of this. Thank you for the positive review and we hope to welcome you back again soon!Kind Regards,Hilton London Watford

8/10 Bueno

Mark

Se hospedó 1 noche en marzo de 2024
Respuesta de Hilton London Watford, el 27 mar. 2024
Hi Mark,Thank you for leaving such positive feedback. We appreciate you as a guest and hope to welcome you back soon!Kind Regards,

6/10 Aceptable

Ralph

Respuesta de Hilton London Watford, el 4 mar. 2024
Hi, Thank you for taking the time to leave us your review. we will pass your feedback on where necessary.Kind Regards,Hilton London Watford

10/10 Excelente

Andreas

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
War mit meiner Familie das erste mal in London. Check-Inn mit mit App und digitalen Schlüssel, ebenfalls Check-out, Zimmer sauber und moderne Steuerung von Licht, Klima und Vorhänge. Einfach nur Top, Frühstück der Hammer und der Service supernett. Sehr zu empfehlen, wir kommen auf jeden Fall wieder👍
Se hospedó 2 noches en febrero de 2024
Respuesta de hilton london watford, el 19 feb. 2024
Thank you for your positive review we appreciate your feedback. We hope to welcome to back soon. - Hilton London Watford

6/10 Aceptable

Ana

Viaje de negocios
Meeting room was dirty and expensive. Room Ok. Old building.
Se hospedó 2 noches en febrero de 2024
Respuesta de Hilton London Watford, el 14 feb. 2024
Hi, Thank you for your review. Id like to apologize for this experience. We will be passing on this feedback where necessary. Kind Regards,

10/10 Excelente

James

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Hilton London Watford, el 14 feb. 2024
Hi, Thank you for taking the time to leave such a positive review of our property. We hope to welcome you again soon.

2/10 Terrible

Sanad

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Found toilet roll with blood staines ! Wont be staying here ever again and management wont compensate or take full responsibility
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hilton London Watford, el 14 feb. 2024
Hi, Thank you for your feedback. Id like to apologize that this was your experience. We will be passing this on to our team where necessary. Kind Regards

8/10 Bueno

Paul

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Tallulah, el 23 ene. 2024
Thank you for your feedback! We hope to welcome you again to Hilton London Watford soon.

8/10 Bueno

Ian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hilton Watford a warm welcome.
It was nice to be greeted at the Disabled Access ramp and directed to reception. Room was nice and of a standard expected for the price we paid.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Abi, el 27 dic. 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

10/10 Excelente

Sabrina

Viaje familiar
Le gustó: Servicio y personal
Se hospedó 8 noches en diciembre de 2023
Respuesta de Abi, el 27 dic. 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

4/10 Malo

Mohammed

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Abi, el 27 dic. 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

10/10 Excelente

Allan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Most enjoyable stay
A warm welcome and easy check-in. Comfortable twin room with everything you might need. The bar staff were equally friendly, and small plates we ordered for supper were as good as you would want.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Abi, el 27 dic. 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

2/10 Terrible

Chloe

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were extremely rude Tried charging me for food and breakfast which we didn’t have Didn’t apologise for any of it Ended up leaving a day early as staff were just awful Bad customer service don’t recommend
Se hospedó 2 noches en diciembre de 2023
Respuesta de Abi, el 27 dic. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with your stay at our hotel. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience.

8/10 Bueno

Caroline

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Decent hotel to stay at for work, just off M1, handy location
Se hospedó 1 noche en diciembre de 2023
Respuesta de Abi, el 27 dic. 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

4/10 Malo

Ventzislav

Se hospedó 1 noche en diciembre de 2023
Respuesta de Abi, el 27 dic. 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

8/10 Bueno

Mercedes

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Abi, el 27 dic. 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

8/10 Bueno

Chris

Le gustó: Limpieza, servicio y personal, servicios
Se hospedó 1 noche en noviembre de 2023
Respuesta de Abi, el 27 dic. 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

10/10 Excelente

ALAINE

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff, great breakfast.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Abi, el 27 dic. 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

10/10 Excelente

Ros

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en noviembre de 2023
Respuesta de Abi, el 27 dic. 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza y comodidad de las habitaciones
neither yay neither nay
Very Basic and very expensive for what it is. We used as a last minute booking as building work in our house over ran that particular day. I was accompanied by my wife and 2 young children. To charge £10 parking for the night for patrons is crazy..especially considering the amount of parking spaces there are. We asked for a fridge which the gentleman very kindly brought to us however, there was a pack of cooked chicken that expired in May 2023 inside, which clearly shows a lack of cleaning attention. Not a great stay and very expensive for such a basic hotel. Wouldn't recommend personally but each to their own.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Abi, el 27 dic. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with your stay at our hotel. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience.

10/10 Excelente

P

Se hospedó 1 noche en noviembre de 2023
Respuesta de Abi, el 27 dic. 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

6/10 Aceptable

Caroline

Viaje de negocios
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Bar area was nice to sit it. Room need refurbishing. Was surprised to see how old furniture was. Overall comfortable
Se hospedó 1 noche en octubre de 2023
Respuesta de Divya, el 1 nov. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excelente

Graham

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Divya, el 1 nov. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found your stay perfect. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excelente

Ambikaipakan, Mason

Se hospedó 3 noches en octubre de 2023
Respuesta de Abi, el 27 dic. 2023
Thank you for taking a moment to share your experience at Hilton London Watford. We hope to welcome you again soon!

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Not worthy of the Hilton name
First room. Full of flies. Second room. Full of flies Third Room. No flies but no fridge nor air conditioning and a bathroom from 1973. Dreadful hotel.
Se hospedó 1 noche en octubre de 2023
Respuesta de -Front Office, el 24 oct. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

4/10 Malo

malachi

Se hospedó 1 noche en octubre de 2023
Respuesta de -Front Office, el 24 oct. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

4/10 Malo

GRAHAM

Viaje de negocios
Faulty fire alarm meant the fire alarm was going off until the early hours
Se hospedó 1 noche en octubre de 2023
Respuesta de -Front Office, el 24 oct. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

4/10 Malo

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de -Front Office, el 24 oct. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

2/10 Terrible

Nick

Se hospedó 1 noche en octubre de 2023
Respuesta de -Front Office, el 24 oct. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

6/10 Aceptable

Stephen

Viaje de negocios
No le gustó: Condiciones de la propiedad
Average
It is just tired my room has massive carpet stain although was clean and large but paid extra for that! Its also horrendously expensive due i guess to be business focused. For this price i expected a LOT better quality
Se hospedó 1 noche en octubre de 2023
Respuesta de -Front Office, el 7 oct. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future

8/10 Bueno

Jayne

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de -Front Office, el 7 oct. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excelente

Graham

Se hospedó 1 noche en septiembre de 2023
Respuesta de -Front Office, el 7 oct. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excelente

Brian, Tamarac

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good hotel with restaurant, bar, and good breakfast. Only one place to eat around the hotel. Very dangerous to cross the street or go to the bus stop. Only really accessible by car or taxi.
Se hospedó 3 noches en septiembre de 2023
Respuesta de -Front Office, el 7 oct. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future

6/10 Aceptable

takeru

Se hospedó 5 noches en septiembre de 2023
Respuesta de -Front Office, el 7 oct. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future

6/10 Aceptable

DAVID

No le gustó: Servicios
Rooms did not have sophisticated facilities. The shower was leaking. There was no seal indicating that the room has been properly sanitised. Location was good, food was ok. Staff very polite and friendly.
Se hospedó 2 noches en septiembre de 2023
Respuesta de -Front Office, el 7 oct. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future

10/10 Excelente

Megan

Se hospedó 2 noches en septiembre de 2023
Respuesta de -Front Office, el 7 oct. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de -Front Office, el 7 oct. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

6/10 Aceptable

Dinesh

Viaje en pareja
Le gustó: Limpieza y servicio y personal
I found the Parking Charge of £10 per night to be a big put-off. Also, we found the hot breakfast ingredients such as Veg Sausage, Hashbrowns, and baked beans to be somewhat bland and stale. The staff, room cleanliness and cold breakfast was good
Se hospedó 1 noche en septiembre de 2023
Respuesta de -Front Office, el 7 oct. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future.

8/10 Bueno

Peter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de -Front Office, el 7 oct. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

10/10 Excelente

michael

Se hospedó 1 noche en septiembre de 2023
Respuesta de Front Desk, el 7 sept. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

6/10 Aceptable

Cliente verificado

No le gustó: Servicio y personal
Very Average stay
An ok stay. Just stayed one night. Reception at check in was very short & made to feel welcome. The room was clean and comfortable. The breakfast was ok and options for vegeterians, although isnwas very loud due to a group of people speaking very loudly. Given the cost, i would not be staying again.
Se hospedó 1 noche en agosto de 2023
Respuesta de Front Desk, el 7 sept. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience.

8/10 Bueno

carol

Le gustó: Limpieza y comodidad de las habitaciones
Quick stop over
Overnight stop-did not use any other facility so cannot comment. Room spacious but quite dated and far too hot. Clean and comfy bed so all you need really.
Se hospedó 1 noche en agosto de 2023
Respuesta de Front Desk, el 7 sept. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We will take your comments to improve guest experiences. We look forward to welcoming you back to our hotel in the not too distant future.

8/10 Bueno

Tom

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Front Desk, el 7 sept. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Servicio y personal
Poor service from check in, came to check in at 3pm to be told room was still not ready, by 4pm the room was ready. no toilet rolls provided in the room had to asks on both days of our stay. paid for breakfast for both days only to be told that we was not booked in for sunday. only provided us with 2 glasses and 2 cup when they where 4 of us staying in the room.
Se hospedó 2 noches en agosto de 2023
Respuesta de Front Desk, el 7 sept. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience.

10/10 Excelente

Maria

Le gustó: Condiciones de la propiedad
The staff was very nice and attentive.
Se hospedó 4 noches en agosto de 2023
Respuesta de Front Desk, el 7 sept. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

6/10 Aceptable

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Many other better options in the area.
A labyrinthian structure or seemingly '90s design. In severe need of refurbishment. No value for the cost. Many nicer area options. Not within accessible walking distance to anything.
Se hospedó 1 noche en agosto de 2023
Respuesta de Front Desk, el 7 sept. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience.