Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 436 de 1000 opiniones" "
10 - Excelente
436
Puntuación de 8, es decir, Bueno. Basada en 420 de 1000 opiniones" "
8 - Bueno
420
Puntuación de 6, es decir, Aceptable. Basada en 101 de 1000 opiniones" "
6 - Aceptable
101
Puntuación de 4, es decir, Malo. Basada en 23 de 1000 opiniones" "
4 - Malo
23
Puntuación de 2, es decir, Terrible. Basada en 20 de 1000 opiniones" "
2 - Terrible
20
9.0/10
Limpieza
9.0/10
Servicio y personal
8.2/10
Servicios
8.4/10
Condiciones de la propiedad
8.6/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
María Margarita
5 ene. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente!
Bien ubicado, limpio, amplio espacio. Tiene ascensor. Excelente locación. Acceso directo a un shopping mall.
María Margarita
Se hospedó 2 noches en diciembre de 2019
Respuesta de Mitchell, el 31 ene. 2020
Kia Ora,
Thank you for the positive feedback regarding your recent stay at the Novotel Wellington. We are glad you enjoyed your stay and we look forward to welcoming you back soon.
Kind Regards,
Team Novotel
6/10 Aceptable
Cliente verificado
Viaje familiar
16 nov. 2019
Le gustó: Limpieza y servicio y personal
Las camas están muy aguadas y los empleados no te dan mucha información. No lo recomiendo.
Cliente verificado
Se hospedó 2 noches en noviembre de 2019
8/10 Bueno
German
20 jun. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bueno
Muy buena ubicación, servicio y personal.
Buena relación precio calidad.
German
Se hospedó 3 noches en junio de 2018
8/10 Bueno
Fernando
7 abr. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fernando
8/10 Bueno
Raquel
2 abr. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel perfecto con muy buen desayuno
Buen hotel muy bien situado a 10 min del centro. Personal muy amable. Habitación limpia y cómoda. Desayuno excepcional. Parking disponible pagando 20 dolares si aparcas por ti mismo. Repetiria sin duda alguna
Raquel
10/10 Excelente
Monica
22 feb. 2017
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente ubicacion
El hotel está muy bien ubicado en el centro de la ciudad, en la zona baja habiendo un ascensor en el edificio de al lado para acceder cómodamente a la zona alta y estás en pleno centro
Monica
10/10 Excelente
Erwin
Viaje familiar con niños
28 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great. My only problem was the struggle to find parking for my ute. The parking areas nearby were not big enough for it so i had to park out on the road which wasnt always empty. Other than that it was great!
Erwin
Se hospedó 3 noches en abril de 2024
Respuesta de Amit Paradkar- Front Office Manager, el 1 may. 2024
Dear Erwin,I'm glad to hear that overall your stay was great! However, I understand that parking can be a concern, especially for larger vehicles like a Ute. It's unfortunate that the nearby parking areas were not suitable for your vehicle, leading to the inconvenience of having to park on the road, which may not always be ideal.We appreciate your feedback about this issue, and we'll certainly take it into consideration as we strive to improve our services and amenities. If you have any other suggestions or if there's anything else we can assist you with, please feel free to let us know. We want to ensure that your future stays with us are as comfortable and hassle-free as possible.Regards,Amit ParadkarFront Office Manager
6/10 Aceptable
Barry
Viaje en grupo
24 abr. 2024
Booked for 3 rooms only 2 rooms reserved showed evidence of confirmation after waiting for some time allocated 3 rooms all on different levels.
Barry
Se hospedó 1 noche en abril de 2024
Respuesta de Amit Paradkar- Front Office Manager, el 1 may. 2024
Dear Barry,Thank you for taking the time to share your feedback with us.I'm sorry to hear about the inconvenience with your room reservations. There was a mistake in the booking process that led to only two out of the three rooms being reserved. The issue was from Expedia portal and we have logged a complaint. I understand this must have been really frustrating, especially after waiting and providing evidence of confirmation.It's important to us that our guests have a smooth and hassle-free experience, and I apologize that this was not the case for you. We value your feedback and will take steps to ensure that such errors are avoided in the future.If there's anything specific you'd like us to address or if you have any further concerns, please don't hesitate to let us know. We appreciate your understanding, and we hope to have the opportunity to make it up to you in the future.Warm Regards,Amit ParadkarFront Office Manager
10/10 Excelente
Daniel
Viaje familiar con niños
14 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Only the one small elevator operating was a problem when trying to access with bags, was never enough room particularly when you were situated on the middle floors when you were never first to get on.
Daniel
Se hospedó 1 noche en abril de 2024
Respuesta de Amit Paradkar- Front Office Manager, el 23 abr. 2024
Dear Daniel,Thank you for taking the time to share your feedback with us. We appreciate your comments regarding the elevator operation during your stay.We apologize for any inconvenience caused by the limited availability of the elevator, especially during peak times when guests were trying to access with bags. Your feedback is valuable to us, and we will review our procedures to see where improvements can be made to alleviate congestion and ensure a smoother experience for our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more seamless stay in the future.Warm regards,Amit ParadkarFOM
10/10 Excelente
Aina
4 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff is excellent! The property is very cozy.
Aina
Se hospedó 4 noches en marzo de 2024
Respuesta de Amit Paradkar- Front Office Manager, el 8 abr. 2024
Dear Aina,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Regards,Amit ParadkarFOM
8/10 Bueno
Robert
1 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Robert
Se hospedó 2 noches en marzo de 2024
Respuesta de Amit Paradkar- Front Office Manager, el 8 abr. 2024
Dear Robert,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Regards,Amit ParadkarFOM
10/10 Excelente
Iverson
5 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I like the area and room are clean and tidy
Iverson
Se hospedó 1 noche en febrero de 2024
Respuesta de Amit Paradkar- Front Office Manager, el 8 abr. 2024
Dear Iverson,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Regards,Amit Paradkar
8/10 Bueno
Ken
Viaje familiar
29 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quick elevator ride down to Lampton Quay and a quick walk to the waterfront. Close to the cable car and botanical garden . Also a short walking distance to the national museum.
Ken
Se hospedó 3 noches en febrero de 2024
Respuesta de Amit Paradkar- Front Office Manager, el 8 abr. 2024
Dear Ken,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Regards,Amit ParadkarFOM
6/10 Aceptable
Kieran
18 feb. 2024
Kieran
Se hospedó 1 noche en febrero de 2024
Respuesta de Amit Paradkar- Front Office Manager, el 8 abr. 2024
Dear Kieran,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Regards,Amit ParadkarFOM
8/10 Bueno
Amanda, Burwood
Viaje familiar
17 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good place to stay
Amanda
Se hospedó 1 noche en febrero de 2024
Respuesta de Amit Paradkar- Front Office Manager, el 8 abr. 2024
Dear Amanda,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Regards,Amit Paradkar
8/10 Bueno
Amélie
Viaje familiar
7 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hôtel très bien situé et personnel fort sympathique à l’accueil. Malheureusement, pas de buanderie, contrairement à ce qui est indiqué sur la fiche Expédia. Il faut plutôt aller faire son lavage à l’hôtel Ibis à quelques coins de rue de là, ce qui est peu pratique.
Amélie
Se hospedó 3 noches en febrero de 2024
6/10 Aceptable
Michael
21 ene. 2024
Michael
Se hospedó 1 noche en enero de 2024
Respuesta de Amit Paradkar- Front Office Manager, el 1 feb. 2024
Dear Michael,We very much appreciate your rating regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your rating with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
10/10 Excelente
Jeremy
Viaje familiar
18 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Thoroughly enjoyed our stay. Amazing facilities and exceptional staff throughout!
Jeremy
Se hospedó 1 noche en enero de 2024
Respuesta de Amit Paradkar- Front Office Manager, el 1 feb. 2024
Dear Jeremy,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
10/10 Excelente
RongXin
17 ene. 2024
Le gustó: Servicios
RongXin
Se hospedó 2 noches en enero de 2024
Respuesta de Amit Paradkar- Front Office Manager, el 1 feb. 2024
Dear RongXin,We very much appreciate your rating regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your rating with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
10/10 Excelente
Doug
16 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Doug
Se hospedó 1 noche en enero de 2024
Respuesta de Amit Paradkar- Front Office Manager, el 1 feb. 2024
Dear Doug,We very much appreciate your rating regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your rating with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
8/10 Bueno
Barry
14 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loved being in Wellington it is a beautiful city
Barry
Se hospedó 1 noche en enero de 2024
Respuesta de Amit Paradkar- Front Office Manager, el 1 feb. 2024
Dear Barry,We very much appreciate your rating regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your rating with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
8/10 Bueno
Hilary
14 ene. 2024
Hilary
Se hospedó 1 noche en enero de 2024
10/10 Excelente
Robert
13 ene. 2024
Le gustó: Limpieza y servicio y personal
Robert
Respuesta de Amit Paradkar- Front Office Manager, el 1 feb. 2024
Dear Robert,We very much appreciate your rating regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your rating with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
10/10 Excelente
Vivienne
Viaje familiar
11 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Vivienne
Se hospedó 1 noche en enero de 2024
Respuesta de Amit Paradkar- Front Office Manager, el 1 feb. 2024
Dear Vivienne,We very much appreciate your rating regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your rating with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
10/10 Excelente
Caroline
Viaje en pareja
8 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Caroline
Se hospedó 2 noches en enero de 2024
Respuesta de Amit Paradkar- Front Office Manager, el 1 feb. 2024
Dear Caroline,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
10/10 Excelente
Grayson
Viaje familiar
7 ene. 2024
Le gustó: Servicio y personal y condiciones de la propiedad
.
Grayson
Se hospedó 3 noches en enero de 2024
Respuesta de Amit Paradkar- Front Office Manager, el 1 feb. 2024
Dear Grayson,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
8/10 Bueno
Angela
Viaje familiar
5 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The valet parking was disappointing so we used the parking building next door, which had very limited parking in incredibly tight positions. The lift to Lampton Quay stopped at 7pm every night so we were told to use the neighbouring Hotei's lift which didn't have the same restrictions.
Angela
Se hospedó 2 noches en enero de 2024
Respuesta de Amit Paradkar- Front Office Manager, el 1 feb. 2024
Dear Angela,We very much appreciate your rating regarding your stay at the Novotel Wellington. Thank you for sharing your experience with the parking and lift situation at the hotel. It's unfortunate to hear that the valet parking was disappointing, leading you to opt for the nearby parking building with tight spaces. Additionally, the restricted hours of the lift to Lambton Quay and the alternative provided by the neighboring hotel are important details to note.Your feedback provides valuable insights into potential challenges that guests might face with parking and accessibility, and it's something the hotel management may want to address for future guests. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
8/10 Bueno
Mei Inn
Viaje familiar
3 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Mei Inn
Se hospedó 4 noches en diciembre de 2023
Respuesta de Amit Paradkar- Front Office Manager, el 1 feb. 2024
Dear Mei Inn,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
10/10 Excelente
Micky, PLANO
Viaje familiar
1 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very central and conveniently located.
Micky
Se hospedó 1 noche en diciembre de 2023
Respuesta de Amit Paradkar- Front Office Manager, el 4 ene. 2024
Dear Micky,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
8/10 Bueno
Marama
1 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great stay thanks
Marama
Se hospedó 1 noche en diciembre de 2023
Respuesta de Amit Paradkar- Front Office Manager, el 4 ene. 2024
Dear Marama,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
8/10 Bueno
Andrew
31 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff very friendly, relaxed and helpful. One suggestion is to upgrade TV system so apps such as Netflix are available.
Andrew
Se hospedó 1 noche en diciembre de 2023
Respuesta de Amit Paradkar- Front Office Manager, el 4 ene. 2024
Dear Andrew,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
10/10 Excelente
Peter
Viaje familiar con niños
30 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Peter
Se hospedó 4 noches en diciembre de 2023
Respuesta de Amit Paradkar- Front Office Manager, el 4 ene. 2024
Dear Peter,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
10/10 Excelente
nayan
Viaje familiar
30 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Convenient, clean hotel. Easy access to lambton quay and a quick walk to the water front!
nayan
Se hospedó 4 noches en diciembre de 2023
Respuesta de Amit Paradkar- Front Office Manager, el 4 ene. 2024
Dear Nayan,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
6/10 Aceptable
CHARLES MUNSON, Kawasaki
Viaje de negocios
16 dic. 2023
Nice clean room, decent buffet breakfast. Basics like water was $10 a bottle, beer even more than that. Gym is MUCH smaller than it looks in picture. Unlike most hotels was unable to help with simple requests like voltage converter. Decent hotel as a part of a cheap package deal through Expedia but would not seek out this property on my own.
CHARLES MUNSON
Se hospedó 5 noches en diciembre de 2023
Respuesta de Amit Paradkar- Front Office Manager, el 4 ene. 2024
Dear Charles,Thank you for taking the time to tell us about your experience at the Novotel Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
8/10 Bueno
David, DAIRY FLAT
13 dic. 2023
David
Se hospedó 1 noche en diciembre de 2023
Respuesta de Amit Paradkar- Front Office Manager, el 4 ene. 2024
Dear David,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
8/10 Bueno
Craig
29 nov. 2023
Le gustó: Limpieza
Craig
Se hospedó 1 noche en noviembre de 2023
Respuesta de Amit Paradkar- Front Office Manager, el 4 ene. 2024
Dear Craig,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
8/10 Bueno
sheryl
Viaje familiar
27 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Needed better dinner options.
sheryl
Se hospedó 1 noche en noviembre de 2023
Respuesta de Amit Paradkar- Front Office Manager, el 4 ene. 2024
Dear Sheryl,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
8/10 Bueno
Marlene
Viaje en grupo
22 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location.
The hotel was a bit dated but very clean and comfortable rooms. Great beds. Staff friendly and helpful. Breakfast was more than adequate, with a good variety of foods. A suggestion would be for staff to roam with tea and coffee , and to offer cappuccino for those who wished to pay for it. It would also be advantageous if staff roamed to collect crockery as dishes were finished.
Marlene
Se hospedó 2 noches en noviembre de 2023
Respuesta de Amit Paradkar- Front Office Manager, el 4 ene. 2024
Dear Marlene,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
4/10 Malo
ANDREW
Viaje de negocios
21 nov. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This is a very drab and shabby hotel, and with not enough staff. Certainly not 4 stars by any stretch. The rooms are tired and not particularly clean (remote control was truly disgusting!). Would not stay here again.
ANDREW
Se hospedó 3 noches en noviembre de 2023
Respuesta de Amit Paradkar- Front Office Manager, el 4 ene. 2024
Dear Andrew,Thank you for taking the time to tell us about your experience at the Novotel Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
8/10 Bueno
Cliente verificado
Viaje familiar
19 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel in great location.
Great stay in a great central location. No problems with checking in or out. Parking in CBD is always a hassle and the parking space was tight but that’s Wellington. Would stay again.
Cliente verificado
Se hospedó 1 noche en noviembre de 2023
Respuesta de Amit Paradkar- Front Office Manager, el 4 ene. 2024
Dear Guest,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
10/10 Excelente
Gerrie
13 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent!
Gerrie
Se hospedó 1 noche en noviembre de 2023
Respuesta de Amit Paradkar- Front Office Manager, el 4 ene. 2024
Dear Gerrie,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
10/10 Excelente
Edgar
13 nov. 2023
Edgar
Se hospedó 1 noche en noviembre de 2023
Respuesta de Amit Paradkar- Front Office Manager, el 4 ene. 2024
Dear Edgar,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
10/10 Excelente
keren
Viaje familiar
1 nov. 2023
Le gustó: Servicio y personal y condiciones de la propiedad
I really like the middle earth amour on display in the cabinet in reception. The food was excellent and the rooms very comfortable.
keren
Se hospedó 2 noches en octubre de 2023
Respuesta de Amit Paradkar- Front Office Manager, el 6 nov. 2023
Dear Keren,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
4/10 Malo
Craig
Viaje en pareja
29 oct. 2023
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
I specifically asked for a walk in shower rather than a shower over the bath, I emailed and asked in writing and got emailed back saying yes all sorted. In a hurry on the day turn up late and walk in and its a bath!
The bathroom door had a really bad squeak and needs oiling to stop waking your partner every time you open the door.
Good location, expensive for what you get though and lack of attention by staff.
Craig
Se hospedó 1 noche en octubre de 2023
Respuesta de Amit Paradkar- Front Office Manager, el 6 nov. 2023
Dear Craig,Thank you for taking the time to tell us about your experience at the Novotel Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
6/10 Aceptable
Ronal Riteshni
23 oct. 2023
Ronal Riteshni
Se hospedó 2 noches en octubre de 2023
Respuesta de Amit Paradkar- Front Office Manager, el 4 ene. 2024
Dear Ronal,Thank you for taking the time to tell us about your experience at the Novotel Wellington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
8/10 Bueno
Cliente verificado
Viaje de negocios
16 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Cliente verificado
Se hospedó 1 noche en octubre de 2023
Respuesta de Amit Paradkar- Front Office Manager, el 6 nov. 2023
Dear Guest,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
8/10 Bueno
Garry
Viaje en pareja
16 oct. 2023
Location
Garry
Se hospedó 2 noches en octubre de 2023
Respuesta de Amit Paradkar- Front Office Manager, el 6 nov. 2023
Dear Garry,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
8/10 Bueno
Sara
Viaje familiar
12 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Every thing was very good.
Sara
Se hospedó 1 noche en septiembre de 2023
Respuesta de Amit Paradkar- Front Office Manager, el 6 nov. 2023
Dear Sara,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
10/10 Excelente
Jenny
Viaje familiar
5 oct. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were extremely helpful- looking after our bags before check in, giving directions, topping up our coffee supplies.
Jenny
Se hospedó 2 noches en octubre de 2023
Respuesta de Amit Paradkar- Front Office Manager, el 7 oct. 2023
Dear Jenny,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington
10/10 Excelente
Jasamrit
27 sept. 2023
Jasamrit
Se hospedó 1 noche en septiembre de 2023
Respuesta de Amit Paradkar- Front Office Manager, el 7 oct. 2023
Dear Jasamrit,We very much appreciate your comments regarding your stay at the Novotel Wellington. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Amit ParadkarFront Office ManagerNovotel Wellington