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Opiniones de Hawthorn Suites by Wyndham Wichita East

3 out of 5
Hawthorn Suites by Wyndham Wichita East
411 S Webb Road, Wichita, KS

Opiniones

6.0
Puntuación de 10, es decir, Excelente. Basada en 173 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 236 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 206 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 170 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 217 de 1002 opiniones" "

6.4/10

Limpieza

6.8/10

Servicio y personal

5.2/10

Servicios

5.6/10

Condiciones de la propiedad

5.0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Miriam

Viaje familiar
Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en junio de 2021

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en noviembre de 2019
Respuesta de Front desk, el 14 nov. 2019
Thank you for your feedback

10/10 Excelente

Walter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en junio de 2019
Respuesta de manager, el 25 jun. 2019
Thank you for your feedback

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2018
Respuesta de Manager, el 20 jul. 2018
Thank you for stay with us

10/10 Excelente

Guadalupe

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente

6/10 Aceptable

MIGUEL

Le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en octubre de 2017

6/10 Aceptable

Juan carlos, Arkansas

Mi experiencia
Estuvimos mas o menos bien

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente fin de semana en wichita
Un gran fin de semana acompañada de mi familia.mis niños encantados en el hotel.jugando basquet ball .y por la mañana fuimos al desayuno todo estubo bien y muy limpio los empleados muy agradables.

2/10 Terrible

Rene

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property smelled horrible. Ended up leaving
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Dre

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great quite relax getaway
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Deandre

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quite surroundings with great and outstanding staff
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Kyle

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Rebecca

Viaje en pareja
Le gustó: Servicios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Desk was very impatient and pushy, carpets and walls badly torn up, microwave waiting to explode. People roaming and knocking on our at all hours of night felt like being in the slums!! Would not recommend to anyone we know!
Se hospedó 2 noches en febrero de 2024

4/10 Malo

Suee

Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
the room diffently could use updating, the carpet was awful, the coffee pot didn't work. The location was fine, it has the potential of being nice, with a little TLC
Se hospedó 4 noches en febrero de 2024

2/10 Terrible

Joshua

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy access off the highway. Room did not have hot water or heating system that worked.
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Sixta

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Scott

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property was fine. The only problem is that I am still waiting for my deposit to be credited back. Most hotels do that immediately these days, there's no reason this property can't
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Rafael

No le gustó: Limpieza
I have stayed here many times but i had never been to this part of the hotel it was run down it was missing a night stand, and other furniture that we normally get with the room. The service was good it was just the hotel itself didn't like this room.
Se hospedó 3 noches en enero de 2024

4/10 Malo

Peggy

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Wow! Totally not what i expected. The carpet was threadbare and the tackstrips were sticking up. The shower had some weird brown stains in the bottom. The patio door was cracked. The room door was hard to get latched. Closet door were off the track. All the furniture was stained and torn. Extremely disappointing.
Se hospedó 2 noches en enero de 2024

2/10 Terrible

Zachery

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
This property was not well kept and the room was unimpressive. Pictures were broken and curtains looked like they had been chewed on by a mountain lion. Doors that were broken were patched and not replaced.
Se hospedó 3 noches en enero de 2024

2/10 Terrible

Sharolyn

Viaje familiar
Room smelled of sewer. Got all my things in for a a 2 night stay freezing out on 2nd floor. Lay down on bed. Bugs I killed one Gathered all my things took bug to front desk and told them of smell. No refund no refund moved me to different room upstairs smell better no bugs. TVs didn’t work ran out hot water in tub kitchen faucet turn it on water everywhere. Carpet drapes everything out dated and in need of repair. Up stairs toilet didn’t flush one tiny trash can in bathroom went to get free breakfast in am guy jumped out of car ran toward us has a visible poster gun pulled up a picture of a girl. From Facebook wanted to know if we had seen her no, I said he said he’s a fugitive from the law and she’s your neighbor. What do you want me to do? Oh nothing I’m going to get her. We continued on for breakfast. That was hard biscuits that you could not even Tear A Part cold eggs ect. Went back to room and wanting to check out however already paid for tonight and the security deposit so I have to stay. But we left for the day just out of fear came back, said afternoon to maintenance, banging outside her room fixing something my granddaughter had a friend over and the front desk accuse me of having a party.had to get the keys re-done several times because it wouldn’t work I go to check out at10:45 I did not get my security deposit back because they accuse me of smoking in room ashes on floor I carried my ashtray in room not to throw buts on ground nightmare
Se hospedó 2 noches en enero de 2024

2/10 Terrible

Kurt

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Bad stay
Stayed here 10 years ago and it was really nice, clean and comfortable. Went to room and it wasn’t very clean and TV didn’t work. Changed rooms a little better but way out dated. Bed was not comfortable and a little TV. Would not stay there again!!!
Se hospedó 2 noches en enero de 2024

2/10 Terrible

Mark

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Miriam

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There was so many roaches, and the carpets were terrible and their couches were ripped and dirty!! Terrible place i've ever stayed in!!
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Alex, Wichita

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property was under construction. Hot tub was not working. No hot water in hotel room Redused discount or give refund. Qill never stay again
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

James

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
As we pulled up to property it looked ok in the front, got back to our room and went totally downhill. Numerous questionable looking people hanging out in parking lot, dropping off what looked to be ladies of the night. Appeared to be other questionable activity going on as well the police department would be interested in. So we did not stay. Went back to turn in key and request refund and the gentleman working the counter said his general manager would have to authorize that refund. This was on 8-5-23 as of 8-11-23, no refund issued. Doubt ill ever see that. Sure it was funneled overseas somewhere. Property is extremely dirty past front roadside with trash and debris. (Do not let the front full you in thinking its not that bad) just dont stay here. Horrible property. I seriously doubt Wyndham properties ever site surveys because this place is Horrible. Save yourself the time and bypass this property all together.
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Shawn

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Hulon C.

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
The place is old. It used to be a Residence Inn years ago and still has the same old mattresses and furnishings in it. They are way over priced for what you get. Also its not very accessible to get into. You only have access from one direction of the street. No sign or anything. If you don't know where the driveway is you can miss it, especially if you are from out of town
Se hospedó 2 noches en julio de 2023

8/10 Bueno

Sylvia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfy stay.
There was a "trick" water faucet in the shower. Everything else was great!
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Liza

Viaje familiar
No le gustó: Condiciones de la propiedad
Needs updated!!
Dated and under construction in some areas. Although it has a full kitchen, no pots, pans, silverware or dishes are provided. Cut my foot on a carpet nail. Burn marks all over, although it's a no smoking room. Parking lot is filthy and big pot holes. We managed and it was quiet, great proximity to restaurants and shopping.
Se hospedó 2 noches en julio de 2023

2/10 Terrible

Jared

Viaje familiar con niños
No le gustó: Limpieza y condiciones de la propiedad
Upon arrival the place was worn down and not kept up. The room smelled bad and the apartments, not motel or hotel style at all, was in need of repair and a good cleaning. It smelled bad that I couldn’t take my kids there and got a refund.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Schuyler

Se hospedó 1 noche en mayo de 2023

4/10 Malo

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Memorial Day weekend stay
The service at the front desk was great as far as the checking in process. However, once we got to the room, it was not worth the 366.00 that was paid. There were LOTS of west and tear in the furniture, walls, kitchen, and bathroom. There were spaghetti and leaves on top of the fridge and stuck to the wall. Unfortunately, this was literally the only option this past weekend, due to tournaments and the holiday weekend, otherwise we would’ve have asked for a refund and went elsewhere. I would not recommend this property until a full Reno is completed.
Se hospedó 1 noche en mayo de 2023

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Do not go here
Room smelt like smoke and it had cockroaches.
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Misty

I love the room i had
Se hospedó 1 noche en abril de 2023

4/10 Malo

JAMES

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is rundown and is obviously a shelter for migrants.
Se hospedó 1 noche en abril de 2023

8/10 Bueno

Dwayne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like the would experience and stay at the Hawthorn
Se hospedó 6 noches en abril de 2023

2/10 Terrible

Thomas, Papillion

Viaje con mascota
No le gustó: Limpieza, servicios, condiciones de la propiedad
Property is run down. Hotel cancelled my reservation. Room smelled bad and property is rundown
Se hospedó 1 noche en abril de 2023

2/10 Terrible

Laci

Se hospedó 1 noche en abril de 2023

6/10 Aceptable

Joseph

Viaje de negocios
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Could be worse
Barely average. If it wasn't one of the cheapest in the area, i would of freaked. Old, not well maintained walking up the steps and landing is a fun gamble, are you going to make it, or go through?.. cigarette burns in carpet. Bring 100 cash for room deposit, and plan on waiting for them to check room. Or use card and plan on a week for your money back. (They say 3-6 business days,, thier sign says 10-15). Overall if money is tight, this isn't terrible. Rooms are big with a kitchenette and pull out couch
Se hospedó 1 noche en abril de 2023

4/10 Malo

Amber

Viaje con mascota, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The room was pretty disgusting. Paint chipped out of walls. Gross frayed and holes in carpet. Mold on ceiling in bathroom. It was pretty bad. We stayed there a few years back and it was not as bad. Will not ever stay there again. Unsafe and very run down. Whole chicken bone just lying there in between the buildings on the sidewalk. Trash everywhere. Sketchy people all over. Could not sleep because it sounded like elephants above us all night.
Se hospedó 2 noches en marzo de 2023

2/10 Terrible

Nicole

Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
Not sure the place had been cleaned for a few weeks. The carpet hadn’t been vacuumed at all…dirt and debris all over it. There was blood on the walls. Dirt was everywhere, including the walls. It was obvious that the owners either don’t care or are completely oblivious to how this place is being run. So gross!
Se hospedó 1 noche en marzo de 2023

2/10 Terrible

Walter

Viaje de negocios, Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The property was in complete disrepair. It was filthy and they charged my credit card $100 as a hold for any damage we might do…I don’t know if I will get that back. Don’t stay there!
Se hospedó 1 noche en marzo de 2023

2/10 Terrible

Nancy

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was dirty. There was mold growing in the ceiling in the bathroom. The area outside was trash littered. I think there were 2 sumo wrestlers marching back and forth in the room above me. There were no plastic glasses or other kinds of simple amenities. There isn’t a single redeeming quality about this hotel. The front desk person asked for $100 in cash in lieu of a credit card hold, which was weird. I want my money back.
Se hospedó 1 noche en febrero de 2023

4/10 Malo

Matthew

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Property had a strange smell and was in poor condition.
Se hospedó 2 noches en febrero de 2023

4/10 Malo

Cliente verificado

Viaje de negocios
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Old and in need of major upgrades.
This property is in desperate need of an upgrade. The whole facility is old and worn. The wooden stairs and deck to my 2nd floor room are getting soft and the design in not user friendly for anyone with rolling luggage. The carpet in the room was worn and frayed at the thresholds. No TV in the bedroom. Way overpriced for the quality of the room and the 100% deposit that will now take up to 6 days to roll off my card seems excessive for a prepaid reservation.
Se hospedó 1 noche en febrero de 2023

2/10 Terrible

Randie

Se hospedó 1 noche en febrero de 2023

2/10 Terrible

Shelly

Viaje en pareja, Viaje con mascota
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property was trashy and disgusting. The door was really really hard to open from the inside which is a HUGE fire violation. I must have chosen the wrong place and unfortunately I couldn’t cancel. I DO NOT RECOMMEND THIS NASTY PLACE TO ANYONE. NEVER AGAIN. Expedia should take the “3star hotel” off their list of choices.

4/10 Malo

Jim

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2023

8/10 Bueno

Rick

Viaje familiar
Le gustó: Servicio y personal y servicios
Love the fireplace, but the damper wanted to open by itself. Also the floor needed sweeping and some grout issues around tub. Staff was very nice.