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Opiniones de Stay Berkshires

2.5 out of 5
Stay Berkshires
1146 Cold Spring Road, Williamstown, MA

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 149 de 335 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 122 de 335 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 38 de 335 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 19 de 335 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 7 de 335 opiniones" "

8.8/10

Limpieza

9.0/10

Servicio y personal

7.6/10

Servicios

8.0/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Richard

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza
Bath around bath tub/shower needs deep cleaning. Also hot water heater didn't work. I was impossible to take a shower
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Andrea

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff went to great lengths to solve a problem that arose with my reservation. I would strongly recommend Stay Berkshire for a visit to the Williamstown area.
Se hospedó 1 noche en octubre de 2023

4/10 Malo

peter

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The place is incredibly overpriced. It’s run down: the shower cabin floor is cracked, the floor in the room is sticky, there was a spider web in the door. We have not seen a member of the staff throughout the whole stay. The breakfast was mediocre, at best
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

todd

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The outside of the hotel is a little outdated in some respects, but our room was and nice clean and the front desk area and breakfast room were very comfortable and inviting. Our check in was quick and efficient, and the front desk staff was friendly and helpful. Plus there is a stream with a waterfall that runs right beside the hotel property, and the Berkshires area in general is very picturesque. We would definitely recommend staying at this hotel if you are in the area.
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Lydia

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The manager was available whenever we needed him- very friendly and knowledgeable about the area. The room and dining area had everything we needed and if not, he would get it for us. Breakfast had good options- cereals, oatmeal, waffles, boiled eggs, yogurt, fruit, etc. The pool was nice, too cold for swimming the weekend we were there. The room (2 beds) is small and a little dated, but had what we needed. Would stay again.
Se hospedó 4 noches en agosto de 2023

8/10 Bueno

Tatyana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Mark

Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Found this little gem when everything else in the area was sold out and was very pleased. It saved my butt in the middle of the night and turned out to be a great place that was clean, well maintained with very friendly and helpful staff.

10/10 Excelente

Maryanne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Autumn

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
Wonderful stay!!
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Kristine

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great country property in a wooded setting. Away from it all, but drivable to most places. Lenox about 40 minutes away. Great staff, very friendly and helpful with recommendations. Really concerned that you’re happy. Felt like a family run motel rather than corporate. Not fancy, could definitely use some upgrades, but cute.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Jody

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The gentleman who checked me in was very cordial and welcoming even though I had checked in after 7 pm. He was very helpful, giving me brochures about the Clark Museum. Hopefully we can go tomorrow!
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Sandra

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff are very attentive.
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Carol

Se hospedó 1 noche en septiembre de 2022

6/10 Aceptable

Donna

Basic, but OK for a short stay.
Property was a little run down, but clean. The small refrigerator didn't function well, but bed was comfortable and linens were good quality. Continental breakfast was fine - nothing unusual, but a good number of choices. Only saw the innkeeper once to check in. Otherwise, saw no staff or guests during our stay. We were a bit disappointed that the pool was closed for the season.
Se hospedó 1 noche en septiembre de 2022

2/10 Terrible

Tinatin

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room smelled and was filthy. Mouse feces on the floor, dirty sheets, uncleaned bathroom. Not at all as advertised.
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2022

8/10 Bueno

Anne

Le gustó: Limpieza y servicio y personal
Beautiful location, reasonably priced, convenient parking, breakfast on site included in the price.
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

barbara, penfield

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a last minute booking- so was nice that I got a room they were booked almost completely up. the pool was very nice. Breakfast was above what is now the standard as far as selection and breakfast area was very quaint. the innkeeper was great and personable-
Se hospedó 1 noche en julio de 2022

2/10 Terrible

Vilma

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Owner/manager greeted us briefly upon our arrival, indicated he needed to deal with a medical issue and left. He did take us to our room first. Room was musty, bathroom in poor condition and fridge had awful smell. Went to pool area which had chemical containers scattered around the pool itself was filthy and furniture was dirty as well. Pictures on website did not represent the deplorable conditions we saw. I received a call from home and had an emergency which forced us to leave. Even without emergency, we would have not stayed there.
Se hospedó 3 noches en junio de 2022

10/10 Excelente

Andres

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Cute place, clean, friendly staff, reasonable price. Thanks!
Se hospedó 3 noches en junio de 2022

8/10 Bueno

Miranda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was clean and quiet, the owners were nice, and the complimentary breakfast was good. The bed was also very comfortable. The room itself was rather small and dark, but it was perfectly fine for one night, and we would stay there again.
Se hospedó 1 noche en junio de 2022
Respuesta de Steve, el 14 jun. 2022
The rooms are not dark and just the right size.

2/10 Terrible

Mary

Se hospedó 1 noche en mayo de 2022

8/10 Bueno

Daniel

Viaje en pareja, Viaje con mascota
Le gustó: Servicio y personal
Pet friendly was nice. The room needs updating and a good cleaning. The bed was comfortable and the room temperature was good.
Se hospedó 1 noche en febrero de 2022
Respuesta de st, el 14 jun. 2022
Th rooms are scrubbed clean every time. Plus, unlike most hotels we wash the comforters after EVERY stay.

10/10 Excelente

Vincent

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay, very clean
Se hospedó 2 noches en febrero de 2022

10/10 Excelente

Cathy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2021

10/10 Excelente

Richard

Se hospedó 3 noches en octubre de 2021

10/10 Excelente

Rachana

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The owners were *SO* friendly and considerate. And the location of the property is stunning: a brook and woods right there!
Se hospedó 1 noche en octubre de 2021

10/10 Excelente

Lingping

Se hospedó 1 noche en octubre de 2021

10/10 Excelente

Albert

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely and quiet place. We enjoyed staying there for the night.
Se hospedó 1 noche en octubre de 2021

10/10 Excelente

John

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en octubre de 2021

10/10 Excelente

Ann

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The site is great. Wish there was a phone and a clock in the room
Se hospedó 3 noches en septiembre de 2021

10/10 Excelente

Aneliya

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cozy and clean place. Nice backyard.
Se hospedó 1 noche en septiembre de 2021

6/10 Aceptable

Keith W, TUCSON

Viaje en grupo, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The location for this property is ideal if you are looking for a place to stay along the Mohawk trail. The rooms were clean, but needed to be updated. The property was not well taken care of, lots of clutter/junk laying around, things in disrepair. The cost of the room was high for the quality of the rooms and the limited amenities.
Se hospedó 1 noche en septiembre de 2021

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Older motel with smaller bathroom. Noisy air conditioner and dehumidifier made sleeping difficult. Bed was comfortable, but bedding and decor could use an update. Three miles down the road from Williamstown, so nothing within walking distance.
Se hospedó 2 noches en septiembre de 2021

6/10 Aceptable

Judith

Le gustó: Servicio y personal
No le gustó: Comodidad de las habitaciones
Berkshire vacation
The rooms and facility were clean. The host was very nice. However when we were leaving my husband pointed out the electrical on the back of the building it didn't look up to code. I think it needs to be addressed. I will not be staying here again. The bed was not comfortable either.
Se hospedó 2 noches en agosto de 2021
Respuesta de Stephen, el 27 ago. 2021
Those are not electrical wires. They are cable and internet wires. There is no code for them as they are not electrical. If you're bed was uncomfortable you should have asked your very nice host for another room.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice quiet clean space close to Williamstown
Se hospedó 1 noche en agosto de 2021

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfectly fine
We were first given the option of a room downstairs but it smelled a little mildewy and were allowed to move upstairs. While this meant a change in the types of bed we had, we didn't care. The room was otherwise clean, had a mini-fridge for us and was very close to Williamstown Theatre Festival which was important.
Se hospedó 1 noche en julio de 2021

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Whole property in bad shape. Management was sketchy. Tried to put me in a room that was extremely dark and creepy. Felt like property had been opened after closure for long long time but not refurbished or cleaned well. Potential there but not there at this point.
Se hospedó 1 noche en julio de 2021

6/10 Aceptable

miriam

Se hospedó 1 noche en julio de 2021

4/10 Malo

Cliente verificado

Viaje en grupo, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly couple, but no daily room cleanings, no shampoo, no towel service, no staff, the grounds are not maintained at all, weeds, peeling paint, dirty pool. Schitts Creek, no really!
Se hospedó 3 noches en junio de 2021
Respuesta de Stephen, el 30 jun. 2021
Why didn't you ask for service? You were given a card and asked to call if you needed anything. The grounds are maintained. We are surrounded by woods. There are going to be some weeds, sorry. The pool is crystal clear. The buildings were painted very recently. But you got to use a pun to insult a family run business that suffered greatly because of the Covid lockdowns. You are a piece of Schitt.

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Nice place too stay over the weekend or day trip, i enjoyed the area quiet i would recommend it
Se hospedó 1 noche en junio de 2021
Respuesta de Stephen, el 30 jun. 2021
THANK YOU SO MUCH FOR THE KIND REVIEW. HOPE TO SEE YOU BACK AGIN VERY SOON.

10/10 Excelente

Steve, Boston

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a great time there exploring ski areas nearby.
Se hospedó 2 noches en enero de 2021

6/10 Aceptable

Cliente verificado

Viaje en grupo
Room was very clean and bed comfortable. Whole Inn rather run down. They are working on repairs but COVID making it dufficult. Has alot of potential. Just some basic weed pulling and landscaping would help to give it a nicer look.
Se hospedó 3 noches en agosto de 2020
Respuesta de Stephen, el 21 sept. 2020
Seriously, you're complaining about a few weeds in a hotel that is located in the country in the middle of the summer. The landscaping is beautiful. This is a Lovely Inn inside and out.

10/10 Excelente

Maria

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en febrero de 2020
Respuesta de Cheshta, el 29 feb. 2020
Thanks for rating us superbly, Maria! Glad to know that you loved our services :) Regards, Cheshta

10/10 Excelente

Oliver

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Simple, comfortable, cozy.
The room was simple and clean and cozy - it's a family-run motel with comfortable rooms. We were off the back, which was quiet and restful. The check-in was funny, but it all worked out. It was a good night's sleep, and that's the most important thing of all.
Se hospedó 1 noche en febrero de 2020
Respuesta de Cheshta, el 28 feb. 2020
Thanks for taking out your valuable time to rate us, Oliver! We will work even harder to make your stay a memorable one :) Regards, Cheshta

8/10 Bueno

Claire

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
No frills but clean and comfortable. Friendly staff.
Se hospedó 1 noche en febrero de 2020
Respuesta de Cheshta, el 24 feb. 2020
Hi, Claire! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Cheshta

10/10 Excelente

Scott

Se hospedó 1 noche en febrero de 2020

6/10 Aceptable

Cliente verificado

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en febrero de 2020
Respuesta de Cheshta, el 22 feb. 2020
Hi, We regret the unpleasant experience you had with us. We are continuously working for improvements. Looking forward to serving you better. Regards, Cheshta

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en febrero de 2020
Respuesta de Cheshta, el 18 feb. 2020
Thanks for the positive rating, Hope to host you soon :) Regards, Cheshta