Exterior
Ver disponibilidad

Opiniones de The Inn at Montchanin Village, a Historic Hotel of America

3.5 out of 5
The Inn at Montchanin Village, a Historic Hotel of America
528 Montchanin Rd, Wilmington, DE

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 180 de 257 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 46 de 257 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 21 de 257 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 6 de 257 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 257 opiniones" "

9.6/10

Limpieza

9.2/10

Servicio y personal

8.8/10

Servicios

9.0/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

steven

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Unexpected - very cute, old school inn
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Therese

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This was our 7th stay. Truly a home away from home. We will be back!
Se hospedó 3 noches en mayo de 2024
Respuesta de Anne, el 6 may. 2024
Therese,Thank you so much and we look forward to your next stay with us.

10/10 Excelente

Cassandra

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My Aunt and I stayed the weekend. We really enjoyed the ambiance of the place and the wonderful restaurant on the premises, with delicious if pricey food. The hotel is close to everything, but still quiet and has a country feel. I highly recommend this historic hotel.
Se hospedó 2 noches en enero de 2024
Respuesta de Anne, el 6 may. 2024
Cassandra,Thank you so much for your review and can't wait for you to join us again

8/10 Bueno

Bruce

Viaje en pareja
Le gustó: Limpieza y servicio y personal
The Inn at Montchanin is a lovely setting. Rooms are clean and comfortable, but could use a little updating.
Se hospedó 2 noches en mayo de 2024
Respuesta de Anne, el 6 may. 2024
Thank you for your review, we are working on updating some of our rooms

10/10 Excelente

Elizabeth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The bathroom was spacious and excellent with walk-in shower, large tub and heated towel racks.
Se hospedó 2 noches en abril de 2024
Respuesta de Staff, el 1 may. 2024
The bathrooms at the Inn are great and did you see the one tile with the cow and bird? Each room has one but is in a different place in the bathroom.

8/10 Bueno

Mary, Shaker heights

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A very lovely property, however could use a refresh on towels (a little frayed) and pillows (flat). We also received a message through Expedia from the Hotel regarding changes to service instituted with Covid, including grab and go breakfast being standard M-F, but were told by front desk on Monday morning that breakfast was eliminated a while ago. Minor things, all in all.
Se hospedó 1 noche en abril de 2024
Respuesta de Anne, el 30 abr. 2024
Thank you so much for the review. We will look into why it is being advertised on the website.

8/10 Bueno

Rita

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Individual cottage-type rooms that are tastefully decorated. Heating/AC wasn't working. Room didn't cool below 75 degrees.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jan

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Lovely property in a cluster of separate homes now made into hotel rooms. Nice surprising extras like NYTimes, big frig with some complimentary beverages, and silverware enabling take-out.
Se hospedó 2 noches en abril de 2024
Respuesta de Staff, el 1 may. 2024
We are happy that we made your stay great, please come back and join us again.

10/10 Excelente

Dorinda

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I love staying at this hotel- the staff is very accommodating and involved. Plus it is a charming area and the rooms are wonderful! Look forward to coming back soon!
Se hospedó 2 noches en abril de 2024
Respuesta de Staff, el 1 may. 2024
We can't wait for you to join us again.

10/10 Excelente

Harold

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay. Historic, convenient & well located. The staff were very accommodating. Loved it.
Se hospedó 1 noche en abril de 2024
Respuesta de Staff, el 1 may. 2024
Thank you so much for the great review, there is so much to do in the area, so please join us again soon.

2/10 Terrible

Wendy

No le gustó: Servicio y personal y condiciones de la propiedad
We paid over $400 a night for a room that didn’t have enough lightening, with worn out decor and a room where we heard every truck, ambulance and train that went by. Never again.
Se hospedó 2 noches en marzo de 2024
Respuesta de Staff, el 1 may. 2024
We are so sorry that we didn't meet your expectation and we will try harder on the lighting and decor. The train only runs doing the day and sometimes we don't even have it go bye. This is something that is out of our control.

10/10 Excelente

Christian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a very old, homie, comfy cozy kinda feel, with a touch of new 👌 it was awsome definitely will be returning and the soaker tubs was that!
Se hospedó 2 noches en marzo de 2024
Respuesta de Anne, el 14 mar. 2024
Thank you for your review.

10/10 Excelente

James, Princeton

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place in a great location!
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Ann

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Just north of the city of Wilmington, the Montchanin Inn is located in a quiet rural setting in the midst of historic Delaware landmarks. It's a good place to stay for the weekend or a business trip. You will need a car
Se hospedó 2 noches en febrero de 2024
Respuesta de Anne, el 14 mar. 2024
Thank you so much for your review. You can also contact Uber or a taxi.

10/10 Excelente

Waverly

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Paul

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very comfortable room and is in a good location.
Se hospedó 1 noche en enero de 2024
Respuesta de Anne, el 14 mar. 2024
Thank you so much

10/10 Excelente

Adam

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay!
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Unique accomodations
Very nice. I would recommend it.
Se hospedó 1 noche en enero de 2024

4/10 Malo

Debra

Viaje familiar
I did not get the room I asked for and there was no breakfast as advertised and someone complained about me and my kids at 6 pm and instead of calling they started banging on my door.
Se hospedó 1 noche en enero de 2024
Respuesta de Anne, el 15 ene. 2024
Debra,I am so sorry that we did not meet your expectation, you booked a two bedroom suite and the room you were in is one of our two bedroom suites. If you did put in a request for a certain room we try our best but looking at the reservation there was no request put in by Expedia. I do apologize that their was a complaint of noise and I will look into this why you were not called.

10/10 Excelente

Gini

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful historic hotel
Beautiful historic accommodations. Complimentary tea and coffee in the lobby and room. We stayed in a 2 bedroom suite that was actually like a small house with multiple floors, a kitchen and 2 full bathrooms. A highlight of the trip was drinking wine in the lobby, with a fire in the amazing fireplace.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Anne, el 15 ene. 2024
Thank you so much for the review and please come back an join us again.

10/10 Excelente

melissa

Viaje familiar
Le gustó: Limpieza y servicio y personal
Charming inn with a lot of history
This is a lovely inn with large accommodations and a lot of charm the staff was extremely cordial and helpful! I would definitely return!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Anne, el 15 ene. 2024
Thank you for the review and join us again soon.

10/10 Excelente

Hyvis

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel, we loved it. We definitely will come back.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Dawn

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Anne, el 14 dic. 2023
Thank you so much for taking your time for the review

10/10 Excelente

Roy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great venue
Se hospedó 1 noche en diciembre de 2023
Respuesta de Anne, el 14 dic. 2023
Can't wait for your return.

10/10 Excelente

Barbara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Quaint and Comfortable
The Inn was beautifully decorated and spotless! Our room was quite spacious and very comfortable. The Front desk staff were very professional and friendly. Area was quiet and very scenic. I would look forward to returning.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Anne, el 14 dic. 2023
We can't wait until you return.

10/10 Excelente

Gene

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay for a get away weekend!
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Glenda

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Shirley

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Timothy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was lovely and welcoming.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Kathleen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful place, comfortable and close to the attractions we were here for.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Sara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
What a great little gem. 2 bedroom cottage was perfect. However, lots of steps and lighting after dark needs to be improved.
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Brenda

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property badly needs updating. The thermostat in our room was not functioning and the room got hotter and hotter. It was impossible to sleep, even with the floor register closed, fan on and window open. We reported the problem at 8 am the next morning, but we had the same problem the 2nd night. In addition there was no hot water in the shower. It was a miserable experience.
Se hospedó 2 noches en noviembre de 2023

6/10 Aceptable

joseph

Viaje en pareja
Place could be a four star property, but it needs to inflation of money to bring it up to that level. Some of the furniture was worn, a drape was broken and hanging, required a walk at night to get to our room, and it was before the outside lighting came on, but it was quite dark. It was difficult to find. It would’ve been helpful at the front desk person and offered to take us to the room give us a map and show us how to get there. It was difficult to see the signs in the dark before the lights came on.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Julie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Caitlin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Leigh Anne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was historic and quaint and decorated to commemorate the times, classic. The rooms were spacious, clean and charming with nostalgia. The staff were super attentive.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Mitra

Viaje familiar
A hidden jewel, really amazing experience.
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Joseph

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

John

Viaje familiar
Le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Michael

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Exactly what I was expecting. Much better than staying in a hotel. Room was perfect and in excellent condition. Fine craftmanship appreciated.
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

kate

Le gustó: Limpieza
We have been coming here for years and i have to say it’s deteriorated a bit. It’s still a nice place to stay with my kids but seems the touches it used to have , making it one of our favorite easy places to go, are no longer there. The carpets are also stained and the furniture is a bit shabby. There used to be happy hours on the weekends in the great room and that seems to have stopped. They also used to have bath salts in every room and that also is no longer a perk. The staff is friendly enough but on the morning, the woman seemed annoyed to give my daughter her “pack n go” breakfast which, to be honest, was rather lame. Anyway, I think the hotel is in need of a refresher- We aren’t ready to give up yet but we might not run as quickly to stay there.
Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Cliente verificado

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Room access
The main lodge was attractive and the staff member we dealt with was pleasant and sympathetic to our issue. To get to all the rooms, one must navigate a steep section of the parking lot (I slipped despite walking slowly and carefully), cross a road, and walk a bit. To get to our room we then had to negotiate 12 uneven stone steps down, inadequately lit, without full handrails, then climb 14 steps to the entry level to our unit. The bedroom was up another 12 steps, some of which were like those in a circular stairway. Nowhere on the inn's website is this mentioned. My husband had recent back surgery and navigating this was a nightmare. We never would have booked this inn if we had known and I think the hotel is dishonest in omitting it. The staff member, when questioned, said that they heard similar complaints "all the time." At my request he contacted an off-site manager and after 2 phone calls she agreed to release us from the following 2-night reservation, so we stayed only one night. I can't believe our room would pass any ADA inspection.
Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

diane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Relaxing and unique Inn
Second time here.. love this quaint little Inn… always friendly staff and very clean! Food and drink were fantastic at Kraft Kats on premises!!
Se hospedó 1 noche en agosto de 2023
Respuesta de Anne, el 30 ago. 2023
Diane,Thank you so much for the kind review and we look forward to your next stay with us.

10/10 Excelente

Yuri

Se hospedó 1 noche en agosto de 2023
Respuesta de Anne, el 30 ago. 2023
Than you for the 5 out of 5, please come back and join us again.

10/10 Excelente

Heather

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Lee

Viaje familiar
Se hospedó 1 noche en julio de 2023
Respuesta de Emilia Assistant Front Desk Manager, el 19 jul. 2023
We are happy you enjoyed your stay and we look forward to your future visits!

10/10 Excelente

Laurel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en julio de 2023
Respuesta de Emilia Assistant Front Desk Manager, el 13 jul. 2023
Thank you for joining us at Montchanin Inn, we look forward to your future stays!

8/10 Bueno

Lynne

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We enjoyed the historic property. It is very well maintained! It is a beautiful village setting in a spectacular part of the Brandywine Valley area.
Se hospedó 2 noches en julio de 2023
Respuesta de Emilia Assistant Front Desk Manager, el 13 jul. 2023
Thank you for joining us at Montchanin Inn, we look forward to your future stays!

10/10 Excelente

James

Se hospedó 1 noche en julio de 2023
Respuesta de Anne, el 30 ago. 2023
Thank you so much for the high score, please come back and join us again.