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Opiniones de Best Western Plus Pembina Inn & Suites

2.5 out of 5
Best Western Plus Pembina Inn & Suites
1714 Pembina Highway, Winnipeg, MB

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 658 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 274 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 43 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 12 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 14 de 1001 opiniones" "

9.4/10

Limpieza

9.4/10

Servicio y personal

9.2/10

Servicios

9.2/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

CAR.LOS

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente atención de todo el personal del hotel No hay nada que no me hubiera gustado
Se hospedó 2 noches en septiembre de 2022
Respuesta de BW Management, el 10 sept. 2022
Muchas gracias Carlos por sus comentarios, fue un placer en asistirle.

10/10 Excelente

Judith

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Kristen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Love that it’s by the river and nice quiet area
Se hospedó 3 noches en mayo de 2024
Respuesta de Tammy Lowry Front Office Manager, el 11 may. 2024
Thank you for staying with us at the Best Western Plus Pembina inn and suites. We hope your stay was pleasant and to your satisfaction. The comfort of our guests is our priority, and we want to make every guest’s stay in our hotel a memorable one by providing outstanding services. We are lucky to have such a nice back drop for our hotel.

10/10 Excelente

Ashley

Viaje familiar
Le gustó: Condiciones de la propiedad
Great hotel!
Se hospedó 2 noches en abril de 2024
Respuesta de Tammy Lowry Front Office Manager, el 28 abr. 2024
Thank you for staying with us at the Best Western Plus Pembina inn and suites. We hope your stay was pleasant and to your satisfaction. The comfort of our guests is our priority, and we want to make every guest’s stay in our hotel a memorable one by providing outstanding services.It will be a pleasure to hear your feedback about our hotel.

10/10 Excelente

Mabel

Viaje de negocios, Viaje con mascota, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pet friendly Great staff
Se hospedó 1 noche en marzo de 2024
Respuesta de BW Management, el 26 abr. 2024
Thank you Mabel for your 5 star review. We are happy to hear that you found our staff to be great during your stay, and we are glad to know that you appreciated our pet-friendly property.At Best Western Plus Pembina Inn & Suites, we strive to provide exceptional service to all our guests, including our furry guests.Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!

10/10 Excelente

Wayne, Calgary

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The breakfast was very good, offering many options. Room was comfortable and quiet. Parking stalls were very narrow for most cars etc.
Se hospedó 3 noches en abril de 2024
Respuesta de BW Management, el 26 abr. 2024
Thank you for your feedback Wayne! We are glad to hear that you enjoyed our breakfast offerings and found your room comfortable and quiet during your stay.We apologize for any inconvenience caused by the narrow parking stalls. We understand that this can be frustrating, and we appreciate your patience and understanding. We do have larger parking stalls facing the river if you have a bigger vehicle for your next stay.We hope to have the opportunity to welcome you back for another great stay in the future!

6/10 Aceptable

steven

Viaje familiar
No le gustó: Servicios
Prices increased due to demand which is not right for the average client/consumer. Limited parking.
Se hospedó 2 noches en abril de 2024
Respuesta de BW Management, el 22 abr. 2024
Thank you Steven for taking the time to review us.We appreciate your feedback regarding pricing and parking availability. We understand your concerns and apologize for any inconvenience caused by these factors. Please know that we continually assess our pricing strategies to ensure fairness and competitiveness in the market. Additionally, we're actively exploring solutions to address parking limitations to enhance the overall experience for our guests. Your input is valuable to us, and we'll use it to improve our services. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us, and we hope to have the opportunity to welcome you back in the future.

10/10 Excelente

Darrin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were excellent.
Se hospedó 2 noches en abril de 2024
Respuesta de Tammy Lowry Front Office Manager, el 19 abr. 2024
Thank you so much for your glowing review! We are delighted to hear that you had a fantastic experience with our staff during your recent stay at Best Western Plus Pembina Inn & Suites.Our team works tirelessly to ensure that every guest feels welcomed, valued, and attended to with the utmost care and professionalism. It's incredibly rewarding to know that their efforts have left such a positive impression on you.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable experience in the near future.

6/10 Aceptable

Alison

Se hospedó 3 noches en abril de 2024
Respuesta de Tammy Lowry, el 9 may. 2024
Thank you for staying with us at the Best Western Plus Pembina inn and suites. We hope your stay was pleasant and to your satisfaction. The comfort of our guests is our priority, and we want to make every guest’s stay in our hotel a memorable one by providing outstanding services.

2/10 Terrible

Chris

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The rooms stunk
Se hospedó 2 noches en abril de 2024
Respuesta de Tammy Lowry Front Office Manager, el 19 abr. 2024
Thank you for taking the time to share your feedback with us. We genuinely appreciate hearing from our guests, as it helps us to continually improve our services.We were disheartened to learn that your recent stay with us did not meet your expectations due to an unpleasant odor in your room. Please accept our sincere apologies for any inconvenience this may have caused you. Should your travels bring you back to the area, we would love the have another opportunity to make it right.

8/10 Bueno

Anissa

Se hospedó 1 noche en abril de 2024
Respuesta de Tammy Lowry, el 9 may. 2024
You went out of your way to choose Best Western Plus Pembina inn and Suites for you stay and for that we express our sincere gratitude to you. We appreciate your confidence in our services. We hope that we achieved our goal of making your experience memorable by providing outstanding services tailored to your complete satisfaction

10/10 Excelente

Blaine

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lots of restaurants in the area.
Se hospedó 1 noche en abril de 2024
Respuesta de Tammy Lowry, el 18 abr. 2024
Thank you for staying with us at the Best Western Plus Pembina Inn and Suites. I hope we achieved our goal in making your stay memorable by providing outstanding service. Thank you for the 5 out of 5 rating

10/10 Excelente

Olena, Brandon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Tammy Lowry, el 18 abr. 2024
At Best Western Plus Pembina we consider our guests like family! We know that you have many other options when choosing where to stay. The fact that you chose our hotel is a great honor for us. Thank you for the 5 out of 5 rating

10/10 Excelente

Anita

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
After checkout I had to ask house keeping to look for a forgotten item, the housekeeping manager was so friendly and went out of her way to check the room. Although I didn't find my item, she went the extra mile and that was very much appreciated.
Se hospedó 2 noches en abril de 2024
Respuesta de Tammy Lowry Front Office Manager, el 16 abr. 2024
Thank you for staying with us at the Best Western Plus Pembina Inn and Suites. I am sorry we were unable to find your lost item, I hope it is found, I am glad you were able to speak with housekeeping to see if the item was left. I hope we achieved our goal in making your stay memorable by providing you with excellent Prairie hospitality where every guest is treated like family and is welcome with a warm friendly smile.

2/10 Terrible

Louisa

Se hospedó 1 noche en abril de 2024
Respuesta de BW Management, el 7 may. 2024
Thank you Louisa for taking the time to review us. We are sorry to hear that your experience fell short of expectations. Your satisfaction is important to us, and we hope that you will visit us again for another opportunity to provide you with our exceptional service.

10/10 Excelente

Alex

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staying few weeks for work. Nice hotel with laundry. Great people work here. Walking distance to few good restaurants and a park.
Se hospedó 7 noches en abril de 2024
Respuesta de Tammy Lowry Front Office Manager, el 16 abr. 2024
Thank you for staying with us at the Best Western Plus Pembina inn and suites. We hope your stay was pleasant and to your satisfaction. The comfort of our guests is our priority, and we want to make every guest’s stay in our hotel a memorable one by providing outstanding services.It will be a pleasure to hear your feedback about the hotel and our staff. We look forward to see you again.

10/10 Excelente

JEONGTAE

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 1 noche en abril de 2024
Respuesta de Tammy Lowry Front Office Manager, el 14 abr. 2024
Thank you for staying with us at the Best Western Plus Pembina Inn and Suites. I hope we achieved our goal in making your stay memorable by providing you with excellent Prairie hospitality where every guest is treated like family and is welcome with a warm friendly smile.

10/10 Excelente

Alex

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 13 noches en marzo de 2024
Respuesta de Tammy Lowry Front Office Manager, el 9 abr. 2024
You went out of your way to choose Best Western Plus Pembina inn and Suites for you stay and for that we express our sincere gratitude to you. We appreciate your confidence in our services.

10/10 Excelente

Tannis

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice pool and rooms very clean. Could use either small restaurant or store for snacks.
Se hospedó 8 noches en marzo de 2024
Respuesta de BW Management, el 4 abr. 2024
Thank you for taking the time to review us, we are glad to see that you had an amazing stay. We appreciate your suggestion of having snacks available, we are looking into that right now to provide our guests with additional services.We hope to welcome you back again soon.

8/10 Bueno

Jaycee

Se hospedó 3 noches en marzo de 2024
Respuesta de BW Management, el 2 abr. 2024
Thank you for taking the time to rate your experience with us. We appreciate your feedback and are glad to see that you rated your stay as a 4 out of 5.Your satisfaction is important to us, and we're always looking for ways to improve. If there's anything specific that we can do to turn your 4-star experience into a perfect 5-star stay, please let us know. Your feedback helps us ensure that we continue to meet and exceed the expectations of our guests.We hope to have the opportunity to welcome you back for an even better experience in the future.

8/10 Bueno

Rod

Viaje familiar
Le gustó: Limpieza y servicio y personal
The hotel is beginning to show signs of age. Our mattresses were beginning to be bow towards the centre.
Se hospedó 3 noches en marzo de 2024
Respuesta de BW Management, el 2 abr. 2024
Thank you for bringing this to our attention. We sincerely apologize for any inconvenience caused by the condition of the mattresses during your stay.Ensuring the comfort and satisfaction of our guests is our top priority, and we regret that we fell short of your expectations in this regard. Your feedback is invaluable to us, and we will address the issue with our maintenance team to ensure that all our accommodations meet the highest standards of comfort and quality.We hope to welcome you back again soon to have another opportunity to provide exceptional service.soon.

10/10 Excelente

Kathy

Viaje familiar con niños
Le gustó: Servicios
Very quiet Great stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Tammy Lowry Front Office Manager, el 27 mar. 2024
Thank you so much for this 5-star review. We really appreciate you being a guest and helping to share the word about us. We’re here for you anytime.

10/10 Excelente

Garry

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were very helpful Easy parking Close to very good dinning
Se hospedó 1 noche en marzo de 2024
Respuesta de Tammy Lowry Front Office Manager, el 7 mar. 2024
Thank you for staying with us at the Best Western Plus Pembina Inn and Suites. I hope we achieved our goal in making your stay memorable by providing outstanding service. We strive to make your experience one you will remember. Therefore, your comments are very important to us.Looking forward to seeing you again very soon.

10/10 Excelente

Julie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Always live staying here
Se hospedó 3 noches en febrero de 2024
Respuesta de Tammy Lowry Front Office Manager, el 7 mar. 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Pembina Inn & Suites. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know

10/10 Excelente

Jerameel

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was great stay
Se hospedó 1 noche en febrero de 2024
Respuesta de BW Management, el 1 mar. 2024
Thank you for taking the time to review us and letting us know how much you enjoyed your stay with us.We hope to welcome you back again soon.Stay Safe!

8/10 Bueno

Lesley

Se hospedó 1 noche en febrero de 2024
Respuesta de Tammy Lowry, el 23 mar. 2024
Thank you for taking the time to post a review of our property. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know

10/10 Excelente

Fraser

Good
Se hospedó 1 noche en febrero de 2024
Respuesta de BW Management, el 20 feb. 2024
Thank you Fraser for your 5 star review, it is great to know that you had a great stay with us and we hope to welcome you back again soon.Stay Safe!

8/10 Bueno

Quentin

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de BW Management, el 15 feb. 2024
Thank you Quentin for your review! We hope to have another opportunity to in the near future to offer exceptional service. If we missed something during your stay to not merit a 9/10 we apologize and we hope to change that at another opportunity.

2/10 Terrible

Wyatt

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
No modern tv, no drinking glasses in rooms, only coffe cups. Outside parking lot was very slippery and the ice machine was out. Overall poor service. Won’t be staying here again.
Se hospedó 1 noche en febrero de 2024
Respuesta de BW Management, el 15 feb. 2024
Thank you Wyatt for taking my call today and sharing your thoughts of your stay. I hope we have another opportunity to provide you with exceptional service in the future.

8/10 Bueno

Bill

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quite
Se hospedó 1 noche en febrero de 2024
Respuesta de BW Management, el 14 feb. 2024
Thank you Bill for taking the time to review us. We are glad that you had a good stay and if you have any added feedback on how we may merit a 5 star on your next stay.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very comfortable
The room was clean and comfortable. We enjoyed being at the end of the hall right by the pool. The pool was great. Nice warm water to just walk into without feeling cold. The hot tub was very good too. We stayed mid week so everything was quiet. We even had the pool and hot tub to ourselves. Breakfast was very good. We would stay here again.
Se hospedó 2 noches en enero de 2024
Respuesta de Tammy Lowry Front Office Manager, el 13 feb. 2024
Thank you for staying with us at the Best Western Plus Pembina Inn and Suites. It sounds like you had a great stay with us. We are delighted to hear your enjoyed the room and the pool.We strive to make your experience one you will remember. Therefore, your comments are very important to us.Looking forward to seeing you again very soon.

10/10 Excelente

Benjamin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Tammy Lowry Front Office Manager, el 13 feb. 2024
At Best Western Plus Pembina we consider our guests like family! We know that you have many other options when choosing where to stay. The fact that you chose our hotel is a great honor for us.

8/10 Bueno

Raju

Se hospedó 1 noche en febrero de 2024
Respuesta de Tammy Lowry, el 23 mar. 2024
Thank you for staying with us at the Best Western Plus Pembina Inn and Suites. I hope we achieved our goal in making your stay memorable by providing outstanding service.

8/10 Bueno

Danielle

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was very friendly people and staff
Se hospedó 1 noche en febrero de 2024
Respuesta de Tammy Lowry Front Office Manager, el 4 feb. 2024
I would like to extend my heartfelt gratitude for choosing us as your preferred hotel in Winnipeg. On behalf of our team, I extend a big thank you for giving us the opportunity to serve you.

2/10 Terrible

Amy

Se hospedó 1 noche en febrero de 2024
Respuesta de BW Management, el 25 mar. 2024
We are sorry to see that you rated your experience with us as 1 out of 5. Your satisfaction is our top priority, and we are disappointed to hear that we didn't meet your expectations during your stay.We value your feedback and would greatly appreciate any specific details you can provide about your experience. Understanding your concerns will help us address any issues and improve our services for future guests.We hope to have another opportunity to provide you with exceptional experience.

10/10 Excelente

Margarida

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place
Se hospedó 3 noches en enero de 2024
Respuesta de Tammy Lowry Front Office Manager, el 4 feb. 2024
Thank you for staying with us at the Best Western Plus Pembina inn and suites. We hope your stay was pleasant and to your satisfaction. The comfort of our guests is our priority, and we want to make every guest’s stay in our hotel a memorable one by providing outstanding services.

10/10 Excelente

Quentin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Tammy Lowry Front Office Manager, el 4 feb. 2024
Thank you for staying with us at the Best Western Plus Pembina Inn and Suites. I hope we achieved our goal in making your stay memorable by providing you with excellent Prairie hospitality where every guest is treated like family and is welcome with a warm friendly smile.

10/10 Excelente

Monique

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and quiet. Exactly what we needed for our weekend away
Se hospedó 2 noches en enero de 2024
Respuesta de BW Management, el 30 ene. 2024
Thank you for taking the time to review us and sharing with us how much you enjoyed yours stay with us. We do strive to provide exceptional service and we look forward to welcoming you again soon.

10/10 Excelente

Linda

Se hospedó 1 noche en enero de 2024
Respuesta de BW Management, el 30 ene. 2024
Thank you Linda for your 10 star review, we are happy to see that you had a great stay and we hope you will visit us again soon.

8/10 Bueno

Lisa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were very friendly
Se hospedó 1 noche en enero de 2024
Respuesta de BW Management, el 28 ene. 2024
Thank you Lisa for your review. We appreciate your comments of our staff and how much your appreciated their service. We hope to welcome you back again soon.

10/10 Excelente

M elaine

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel, simple but super convenient and clean, great breakfast
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tammy Lowry Front Office Manager, el 26 ene. 2024
There are a lot of hotels out there but you singled us out and that means a lot. We want to express how much we appreciate you staying with us. We hope that we will continue to use us for all your stays in Winnipeg.Thank you

10/10 Excelente

Jeffrey

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Location and very clean hotel
Se hospedó 6 noches en enero de 2024
Respuesta de Tammy Lowry Front Office Manager, el 15 ene. 2024
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Best Western Plus Pembina Inn & Suites. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know

10/10 Excelente

Julia

Viaje en pareja
Le gustó: Servicios y condiciones de la propiedad
The receptionist, Jaspeetwas very respectful and informative. The rooms cleanliness was excellent, and presentation of amenities was eye appeasing. We are very pleased with the introduction to our stay here.
Se hospedó 1 noche en enero de 2024
Respuesta de BW Management, el 10 ene. 2024
Thank you Julia for taking the time to review us and for acknowledging Jasmeet at front desk who added to your overall experience with us. We hope to welcome you again when you are back in Winnipeg.

8/10 Bueno

Brooklyn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de BW Management, el 10 ene. 2024
Thank you Brooklyn for taking the time to review us. I see that you enjoyed your stay, and trust that on your next visit we will merit a 5/5. We strive to provide exceptional service with all of our valued guest and hope we can do better on your next stay.

10/10 Excelente

Austin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de BW Management, el 10 ene. 2024
Thank you Austin for your 5 star review. We trust that you had an excellent stay and hope that you will visit us again soon.

10/10 Excelente

Harpreet

Se hospedó 1 noche en enero de 2024
Respuesta de BW Management, el 10 ene. 2024
Thank you Harpreet for taking the time to review us and your 5 star rating. We are glad to see that you had a great stay and we hope you will visit us again soon.

10/10 Excelente

patrick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
BW stay
Awesome suite!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Tammy Lowry Front Office Manager, el 4 feb. 2024
Thank you for choosing us!You went out of your way to choose Best Western Plus Pembina inn and Suites for you stay and for that we express our sincere gratitude to you. We appreciate your confidence in our services.

10/10 Excelente

Lindsay

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was quiet and comfortable. Enjoyed the morning breakfast. The coffee machine in the lobby was great. Would stay again.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Tammy Lowry Front Office Manager, el 31 dic. 2023
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience.. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Happy Holiday and all the best in the New Year.

10/10 Excelente

Cathy

Se hospedó 4 noches en diciembre de 2023
Respuesta de Tammy Lowry Front Office Manager, el 4 feb. 2024
Thank you for staying with us at the Best Western Plus Pembina Inn and Suites. I hope we achieved our goal in making your stay memorable by providing outstanding service.

6/10 Aceptable

Jennifer

Se hospedó 1 noche en diciembre de 2023
Respuesta de BW Management, el 23 dic. 2023
Thank you Jennifer for taking the time to review us. Our apologies that you did not fully enjoy your stay. We strive to provide exceptional service and we would welcome any added feedback on how we may improve for a possible future stay.