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Opiniones de Quality Inn & Suites

2.5 out of 5
Quality Inn & Suites
703 N Frontage Road, Wisconsin Dells, WI

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 169 de 496 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 178 de 496 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 77 de 496 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 38 de 496 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 34 de 496 opiniones" "

8.0/10

Limpieza

8.2/10

Servicio y personal

7.8/10

Servicios

7.6/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Sheila

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo muy bien
Se hospedó 1 noche en agosto de 2023
Respuesta de Manager, el 29 ago. 2023
Hi Sheila,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excelente

Nicole

Se hospedó 1 noche en junio de 2023
Respuesta de Manager, el 15 jul. 2023
Hello Nicole,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

10/10 Excelente

Hugo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente!
Estuvo genial, todo excelente! En muy buena ubicacion , y la cama muy cómoda, en general excelente!
Se hospedó 1 noche en enero de 2022
Respuesta de Manager, el 20 jul. 2022
Hello Hugo, On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicios
Me gustó que esta ubicado en e l lugR estrategica
Se hospedó 2 noches en julio de 2021

8/10 Bueno

Luis

Se hospedó 4 noches en agosto de 2019

8/10 Bueno

Vladimiro

Se hospedó 3 noches en agosto de 2019

8/10 Bueno

Elizabeth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Overall clean and quiet spot to stay for a work trip!
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 30 abr. 2024
Hello Elizabeth,We are delighted to hear that you found our hotel to be clean and quiet during your work trip. Your comfort and satisfaction are our top priorities. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future.

8/10 Bueno

Glenn

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The only bad thing that I can say about this hotel is that the mattresses need replacing. Other than that beautiful stay wonderful people that run it would go there again
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 26 abr. 2024
Hello Glenn,We appreciate your kind words about our team and the overall stay. Guest feedback like yours helps us improve our services continuously. We will share your comments with the relevant departments for their review. Thank you once again for choosing to stay with us, and we hope to welcome you back in the future.

10/10 Excelente

marcin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice clean hotel close to everything.
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 2 abr. 2024
Hello marcin,We are delighted to hear that you found our hotel clean and conveniently located. Your feedback is greatly appreciated. We hope to welcome you back in the future for another enjoyable stay.

8/10 Bueno

Megan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A non-fussy hotel with good parking and access to walking paths. The continental breakfast has great options and offers hot foods. Clean, friendly, well-maintained pool. Bed was nice and plush.
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 16 mar. 2024
Hello Megan,We are pleased to hear that you enjoyed our convenient location with accessible parking and walking paths. It's delightful to know you found our continental breakfast with hot food options to your liking and enjoyed our clean, friendly pool. We are glad you found the bed comfortable for a restful stay. Thank you for sharing your positive feedback with us!

8/10 Bueno

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Slept well. Good breakfast.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 12 mar. 2024
Hello Robert, We are thrilled to hear that you had a comfortable stay and enjoyed our breakfast offerings. Your positive feedback is greatly appreciated, and we hope to welcome you back soon for another wonderful experience.

10/10 Excelente

Jennifer

Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 22 mar. 2024
Hello Jennifer,We are thrilled to hear that you had a wonderful experience at our hotel! We hope to welcome you back soon for another fantastic stay!

10/10 Excelente

Jim

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 15 feb. 2024
Hello Jim,Thank you so much for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. It was our pleasure to serve you, and we hope to welcome you back soon for another memorable stay.

10/10 Excelente

Josh

Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 6 feb. 2024
Hello Josh,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

8/10 Bueno

Jonathan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 27 ene. 2024
Hello Jonathan,Thank you for choosing our hotel for your stay. We appreciate your positive rating and are glad to hear that you had a satisfactory experience. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon.

10/10 Excelente

Angela, Hartford

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 13 ene. 2024
Hello Angela,Thank you for choosing our hotel for your stay. We strive to provide exceptional experiences for our guests, and we are delighted to hear that you had a wonderful stay with us. We look forward to welcoming you back in the future.

4/10 Malo

Cliente verificado

No le gustó: Comodidad de las habitaciones
No control over the hotel
Had a domestic disturbance happen in the room next door, cops were called and couldn't do anything because nobody pressed charges. The hotel staff were informed by multiple guest what happened but didn’t remove the issue from the property in a prompt manner. I refused to go back to sleep because we felt unsafe and left the property to never return. Hotel staff need to take control and boot trouble guest.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 8 ene. 2024
Dear Guest, Thank you for sharing your experience with us. We apologize for any inconvenience you may have encountered due to the disturbance. Our staff is committed to ensuring the safety and comfort of all guests. We appreciate your feedback and will use it to improve our response to such situations in the future. We hope to have the opportunity to welcome you back again soon.

8/10 Bueno

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 3 ene. 2024
Hello Paul,We appreciate you choosing our hotel for your stay. Please feel free to reach out to us directly if you have any feedback or suggestions that will help us improve your experience next time. We hope to welcome you back soon!

10/10 Excelente

Kelly

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and friendly staff
Se hospedó 3 noches en diciembre de 2023
Respuesta de Manager, el 31 dic. 2023
Hello Kelly,Thank you for sharing your feedback about our hotel. We take pride in maintaining a clean environment and providing exceptional service from our friendly staff. We greatly appreciate your positive comments and look forward to welcoming you back on your next visit.

6/10 Aceptable

Srivatsan

Le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 2 ene. 2024
Hello Srivatsan, Thank you for choosing our hotel for your stay. We appreciate your feedback and would love to hear more about your experience during your time with us. If you have any specific concerns or suggestions, please don't hesitate to reach out to our team directly. We value your opinion and strive to continually improve our services.

10/10 Excelente

Krzysztof

Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 20 ene. 2024
Hello Krzysztof,We appreciate you choosing our hotel for your stay! We're thrilled to hear that you had a wonderful experience with us. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back again soon!

10/10 Excelente

Courtney D

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great start
Respuesta de Manager, el 6 feb. 2024
Hello Courtney D,Thank you for taking the time to share your feedback with us. We are sorry to hear that your experience did not meet your expectations. We appreciate your valuable input and would like to assure you that we take all guest concerns seriously. We kindly encourage you to reach out to our management team directly, as they would be more than happy to address your concerns personally.

10/10 Excelente

Craig, Freeport

Viaje en grupo
Le gustó: Servicios
Decorated for the season, Christmas!!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 12 dic. 2023
Hello Craig,We appreciate your feedback regarding our festive holiday decorations! Creating a joyful atmosphere is important to us and we're delighted that our Christmas decor met your expectations. Thank you for choosing our hotel and we hope to welcome you back for more memorable experiences in the future.

10/10 Excelente

Ashley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 13 dic. 2023
Hello Ashley,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had a perfect 10 experience with us. We love providing exceptional service to our guests and we hope to have you back for another memorable stay in the future.

10/10 Excelente

Sarah

Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 1 feb. 2024
Hello Sarah,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had such a wonderful experience with us. If you have any further comments or suggestions, we encourage you to reach out to us directly so that we can continue to provide exceptional service to our guests. We hope to welcome you back again soon!

2/10 Terrible

Melissa

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Disgusting!! Hair and piss everywhere! Left immediately after checking in
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 6 dic. 2023
Hello Melissa, We apologize for the experience you encountered during your recent stay with us. We strive to maintain high cleanliness standards and will investigate this matter further with our housekeeping team. Thank you for bringing this to our attention.

6/10 Aceptable

Noah

Le gustó: Servicio y personal
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager, el 29 nov. 2023
Hello Noah,Thank you for choosing our hotel for your stay. We appreciate your rating and would love to hear more about your experience. Kindly reach out to us with any feedback you have, so we can address any issues and continue to improve our services.

2/10 Terrible

Brenda

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Couples night out.
Was not happy we traveled 4&a half hours to stay here and we requested a room with a whirlpool tub and did not get it so was not happy at all. The man at the front desk would not change it because he said all the rooms with the whirlpool tubs were already taken. But went to dinner at a place called Hot Rocks they are awesome.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager, el 20 nov. 2023
Hello Brenda,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused by the unavailability of a room with a whirlpool tub during your stay. We strive to meet all guest requests, however, availability is subject to change. We appreciate your understanding and hope you enjoyed your dining experience at Hot Rocks.

10/10 Excelente

Dana

Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager, el 9 dic. 2023
Hello Dana,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a wonderful experience with us. We strive to provide exceptional service and it is great to know that we have met your expectations. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We look forward to welcoming you back in the future!

6/10 Aceptable

Jim and Linda

Viaje en pareja
Surprise nightly fee added on. Stained wash cloth and chair. Poorly lit room.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Manager, el 19 nov. 2023
Hello Jim and Linda,Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We appreciate your concerns and have passed them along to our management team for review. We strive to provide a comfortable and enjoyable experience for all our guests and will take your comments into consideration for future improvements.

6/10 Aceptable

Edward

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en noviembre de 2023
Respuesta de Manager, el 12 nov. 2023
Hello Edward,Thank you for taking the time to share your exceptional rating! We greatly appreciate your positive feedback and are thrilled to know that you had an outstanding experience at our hotel. We strive to deliver top-notch hospitality and it is rewarding to hear that we have exceeded your expectations. We look forward to welcoming you back for another exceptional stay in the future.

4/10 Malo

Amanda

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Smells like cigarettes, pee, & weed. Which I could care less about the weed smell. But there were cracks in the trim and walls of our room, the fridge didn’t work very well, & it smelt like cigarettes. The bed was pretty comfy though and compared to other places in the Dells, it’s not awful. The bathroom stunk like pee & the elevator… well, take the stairs if you can. It’s small and slow. Overall, I’d stay again if I had to, but I don’t think it’s worth more than $80/night.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Manager, el 7 nov. 2023
Hello Amanda, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We appreciate your compliments regarding the comfortable bed and realize the importance of a good night's rest. We take all guest concerns seriously and will address them accordingly. We hope to have the opportunity to serve you better in the future.

10/10 Excelente

Mychaela

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice for the price. Beds are comfortable
Se hospedó 2 noches en octubre de 2023
Respuesta de Manager, el 31 oct. 2023
Hello Mychaela,Thank you for choosing our hotel for your stay! We're delighted to hear that you found our beds comfortable and price is great value for money. Your satisfaction is important to us, and we hope you had a pleasant overall experience. We appreciate your feedback and look forward to welcoming you back again soon.

6/10 Aceptable

Laura David

Le gustó: Servicio y personal
Se hospedó 2 noches en octubre de 2023
Respuesta de Manager, el 24 oct. 2023
Hello Laura David, Thank you for your review. We appreciate your feedback and will strive to improve your experience in the future.

10/10 Excelente

Jenny

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2023
Respuesta de Manager, el 21 oct. 2023
Hello Jenny,Thank you so much for your extremely positive review! We are glad to hear that you had such a fantastic experience at our hotel. We hope to welcome you back again soon!

10/10 Excelente

Janice

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bathroom was safe and accessible for physically challenged .
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 19 oct. 2023
Hello Janice,Thank you for letting us know that our bathroom was safe and accessible for guests with physical challenges. We strive to provide a comfortable experience for all our guests.

10/10 Excelente

Janes

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 17 oct. 2023
Hello Janes,Thank you for your exceptional rating! We are delighted to have exceeded your expectations and hope to welcome you back soon.

10/10 Excelente

Lorraine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Just off the highway, easy to get to. Staff was friendly and the room was clean.
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 14 oct. 2023
Hello Lorraine,Thank you for your positive review! We are delighted to hear that you found our location convenient and our staff friendly. It was our pleasure to provide you with a clean and comfortable room. We hope to welcome you back soon!

8/10 Bueno

Minh, mount Prospect

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
ilke it everything close this hotel
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 11 oct. 2023
Hello Minh,Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. We hope to see you again in the future. Thank you for your valuable business.

8/10 Bueno

Susan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was very convenient and competitive priced. The heater/air was a tad loud in the room when clicked on. Very nice breakfast though a banana would have been good. The woman in charge was also the first registration person.. she was busy but very polite and efficient. Very clean rooms
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 11 oct. 2023
Hello Susan,We appreciate the comments, especially with regards to your opinion of our breakfast as well as our room. We hope you'll return to see how we continue to improve our service and hospitality.

10/10 Excelente

Nigel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property public areas (breakfast area) undergoing refurbishment works where noise and dust is kept to a minimum. This does not detract from overall cleanliness of hotel which is of a high standard. Beds super comfortable and everything you need in a hotel bedroom. Breakfast for a budget hotel was good with a varied selection of both hot and cold food. Overall yes I would definitely stay here again. Recommended.
Se hospedó 1 noche en octubre de 2023
Respuesta de Manager, el 6 oct. 2023
Hello Nigel, I'm sorry that your stay was compromised by “noise/dust/mess” from the renovations. We're doing everything we can to minimize the inconvenience, and the dates of the renovations are listed, we hope to have you back for a future stay once work is complete.

8/10 Bueno

Nick

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was good
Se hospedó 3 noches en septiembre de 2023
Respuesta de Manager, el 4 oct. 2023
Hello Nick,Thank you for taking the time to share. We appreciate your feedback regarding our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 Bueno

Erin

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel accomodations were good. Wished the breakfast hours were longer not 6 to 9am every day. On the weekends give an extra hour.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Manager, el 26 sept. 2023
Hello Erin,Thank you for taking the time to share your comments regarding our breakfast. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

10/10 Excelente

Chris

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Manager, el 23 sept. 2023
Hello Chris,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

10/10 Excelente

Matt

Viaje familiar
Le gustó: Limpieza y servicio y personal
It was a good value for the price
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager, el 23 sept. 2023
Hello Matt,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our price and your insights regarding our value. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

8/10 Bueno

Amanda

Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager, el 19 sept. 2023
Hello Amanda,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

8/10 Bueno

Michelle

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check in: super easy and swift! Room: we had 2 queen beds. ample pillows and soft, clean sheets. updated bathroom, bright. TV, fridge, microwave. the hotel next to us, residents had a burn out challenge going so it was rather noisy. but that is not this hotels fault. i would just assume that you can hear most ruckus. breakfast: juice and coffee machine, breakfast pastries, bread, bagels, three different options for cereal, eggs, sausage, and a automatic pancake machine. decent spread, limited seating. overall a decent stay, and would stay again.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager, el 13 sept. 2023
Hi Michelle,Thank you for being a guest with us and taking the time to share. We are sorry to hear you felt our breakfast area had limited seating and that you experienced some neighbor noises. We appreciate your feedback as we use this in our continuous efforts to meet the many different needs of our guests. Please keep us in mind for a future stay the next time you are in the area.

8/10 Bueno

Glenn

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
One of the shear curtains was ripped and one light bulb was missing from bathroom
Se hospedó 2 noches en septiembre de 2023
Respuesta de Manager, el 13 sept. 2023
Hello Glenn,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our hotel. We hope to someday have another opportunity to host your stay.

10/10 Excelente

Richard

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
just simple over night which it work very well
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager, el 13 sept. 2023
Hello Richard,Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

10/10 Excelente

Raymond, Schaumburg

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean
Se hospedó 2 noches en septiembre de 2023
Respuesta de Manager, el 11 sept. 2023
Hello Raymond,Thank you for sharing your experience. We truly appreciate the insight regarding our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.