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Opiniones de Petwood Hotel

3 out of 5
Petwood Hotel
Stixwould Road, Woodhall Spa, England

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 161 de 258 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 75 de 258 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 17 de 258 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 4 de 258 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 258 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

8.8/10

Servicios

8.8/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Steven

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Another excellent stay at the Petwood Hotel
We have stayed at the Petwood Hotel before, in order to join a friends party. We loved it so much that I treated us to a room overlooking the garden. It was well worth the extra money, as there was a raised area with a lovely table overlooking the gardens as well as the huge size of the room itself. The history and atmospheric quality of the hotel is superb and the local area is fabulous, especially for walks or cycling. Treat yourself to Sunday lunch if you can as a fabulous pianist called Helen plays from midday till 3pm. The staff were all very special and they all ensured that our stay was very comfortable.
Se hospedó 1 noche en marzo de 2022

10/10 Excelente

Lynn

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely Christmas treat with Friends
Perfect from start to finish. Christmas night out with 2 friends.Friendly staff and everything very well organised. Had three course meal in the evening could not find fault with anything, excellent service, excellent reasonably priced food. Breakfast again spot on, lots of staff looking after guests, all pleasant polite and smiling. Would definately recomnend and will be back.
Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

Zoe

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Booked in August, pleased i did. Lovely weekend for my husbands birthday
Se hospedó 2 noches en diciembre de 2021

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2021

10/10 Excelente

Tracy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A fabulous hotel with breathtaking exterior and gardens. Lovely afternoon tea too.
Se hospedó 1 noche en septiembre de 2021
Respuesta de Management, el 27 sept. 2021
Thank you for your lovely review. we are sop pleased you enjoyed your stay with us. We look forward to welcoming you back in the near future.

8/10 Bueno

Ulrika

Viaje de negocios
Le gustó: Limpieza y servicio y personal
There is somhow a background noise from the ventilation 24/7, very disturbing. Also, someone staying in a room above me was up slammed with something at 03.30am and woke me up.
Se hospedó 1 noche en septiembre de 2021
Respuesta de Management, el 27 sept. 2021
Thank you for taking the time to leave a review of your stay with us. Your comments will help us to improve the service we offer. We hope to welcome you back in the near future

10/10 Excelente

Debbie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful hotel set in well maintained grounds, it’s our 3rd stay at this historic hotel and it won’t be our last, very clean rooms, lovely white bedding, comfy bed, fabulous breakfast
Se hospedó 1 noche en septiembre de 2021
Respuesta de Management, el 10 sept. 2021
Thank you for leaving a fantastic review, we are pleased you enjoyed your stay and thank you for returning again. We hope that we will have the opportunity to welcome you back to the hotel again in the very near future.

10/10 Excelente

Karen

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property is in a beautiful setting. The hotel is steeped in history. Rooms are clean, airy and facilities are good.
Se hospedó 3 noches en agosto de 2021
Respuesta de Management, el 4 sept. 2021
Thank you for leaving a lovely review, we are pleased you enjoyed your stay with us and look forward to welcoming you back to the hotel in the near future

10/10 Excelente

Claire

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful place
Beautiful old hotel set in stunning gardens - the building is authentic from the time it was built, still very comfortable and clean and it was charming. Lots of interesting history from when the hotel was built and into the wars - fabulous place
Se hospedó 1 noche en agosto de 2021
Respuesta de Management, el 24 ago. 2021
Thank you for taking the time to leave your lovely review. We are pleased you enjoyed your stay with us and we hope to welcome you back in the very near future

6/10 Aceptable

David

Viaje en grupo
Le gustó: Limpieza
Average at best
Our main reason for visiting was the hotel’s association with 617 squadron. We didn’t expect or want the amenities of a modern hotel. However, three particular things resulted in our average rating: The dinner menu was limited and the food served “average” at best. There was an over officious guard on duty at the entrance to the bar. Even guests were compelled to register with the guard. We tried to order liqueurs and coffee in the bar at just turned 10 pm. We were told coffee was not available because the staff go home at 11pm and needed to clean the machine before they left. How long does it take to clean a coffee machine?
Se hospedó 2 noches en agosto de 2021
Respuesta de Management, el 11 ago. 2021
Thank you for taking the time to review your stay with us. We are pleased you enjoyed the history of the hotel. I have taken all of you comments about the guard registering guests and the coffee machine, this I have passed to our Operations Manager. The Dinner menu, we have offer a menu with a wide variety of dishes, I am sorry these were not to your liking. We do hope that we will have the opportunity to welcome you back in the near future.

10/10 Excelente

Melvyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay
Great stay in a friendly hotel. The staff were lovely, the room was clean and the food fantastic. Had a complaint about a extractor fan outside room for kitchen which was delt with.
Se hospedó 1 noche en julio de 2021
Respuesta de Management, el 18 jul. 2021
Thank you for leaving your lovely feedback about your stay with us. We are pleased you have had a great stay and we hope to welcome you back to the hotel in the near future

10/10 Excelente

Jo-Anne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2021
Respuesta de Management, el 6 jul. 2021
Thankyou for leaving for rating your stay 10/10. we are pleased you enjoyed your stay and we hope to welcoming you back in the very near future.

10/10 Excelente

Ann

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel with good service and history
Excellent hotel. Menu was not exensive(all day menu) but what we had was very good. We were visiting the Battle of Britain Memorial Flight museum and the hotel was perfect as they had a room of memorabilia there of 617 squadron
Se hospedó 1 noche en junio de 2021
Respuesta de Management, el 1 jul. 2021
Thank you for taking the time to write your lovely review. We are pleased you enjoyed your stay with us and we hope to welcome you back in the near future

10/10 Excelente

Michaela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2021
Respuesta de Management, el 1 jul. 2021
Thank you for your great review. we hope to welcome you back in the near future

10/10 Excelente

Chris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Grand and historical place to stay.
Thoroughly enjoyed our stay, room was lovely, warm and comfortable, we had a good nights sleep and the evening meal and breakfast were excellent. The house and the grounds coupled with the history behind the building make for an amazing and most pleasurable stay.
Se hospedó 1 noche en junio de 2021
Respuesta de Management, el 25 jun. 2021
Thank you for taking the time to write your lovely review. We are pleased you enjoyed your stay with us and hope to welcome you back in the near future

6/10 Aceptable

graham

Le gustó: Servicio y personal
Se hospedó 1 noche en junio de 2021
Respuesta de Management, el 21 jun. 2021
Thank you for leaving a score for your stay with us. If you would like to offer more feedback to whilst you gave us score for 6, this would be helpful for us to share with the team in improve our service we offer

8/10 Bueno

Catherine

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
The hotel was very nice, however bar and restaurant service was slow at times. We had an issue with the shower in our room but this was resolved to our satisfaction.
Se hospedó 3 noches en junio de 2021
Respuesta de Management, el 9 jun. 2021
Thank you taking the time to review your stay with us. Your comments about the bar and restaurant service I have forwarded to the Operations Manager. we do hope we will have the opportunity to welcome you back to the hotel in the near future.

6/10 Aceptable

Derren

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Hit & Miss
A rather odd stay. The building exterior is fabulous and it’s history is long and interesting. The room was fine and had everything needed except air conditioning and a bathroom fan that didn’t sound like a jet engine. What was troublesome was that we felt a little like second-class customers. There was a nice dining room with nice crisp tablecloths. We didn’t get in there. We dined in an adjacent room where we ate to the tune of a two year old playing video games on a mobile. No tablecloth, no style, no elan, no care. The food was however was competently executed & tasty. After, to avoid the child, we asked if there was a lounge where we could have after dinner drinks. We were shown to a room and our guide told us that someone would come to take our order. No one did. We went and found another staff member who told us someone would be with us directly. Still nobody came. My wife then went and found the first guy who said that he would get someone to come. Some time later someone did come but by then we had lost enthusiasm. Next morning we again don’t get in the dining room with the crisp tablecloths for breakfast. Down in the under room we get directed to a table between two access points to the room. We have people & staff walking through on either side of us. We have tablecloths though, but they are unironed and not crisp. Breakfast is ok, tea is good and the waitress that delivered was helpful. We left feeling poorly treated. At the price paid we expected much more.
Se hospedó 1 noche en junio de 2021
Respuesta de Management, el 10 jun. 2021
Thank you for your feedback on your stay with us. We are sorry you left feeling that you had been poorly treated, this is was not our intension. All points raised, have been taken up by our Operations Manager. We have had to loose a lot of tables in the restaurant with the restrictions and we use the drawing room as an additional restaurant. You comments about not having crisp table cloths on your table, the Operations Manager is looking at clothing the tables in this room too. I do hope that we will have the opportunity to welcome you back to the Petwood Hotel in the near future.

10/10 Excelente

Anthony

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2021
Respuesta de Management, el 4 jun. 2021
Thank you for leaving a great review of your stay. We hope to welcome you back to the Petwood Hotel in the near future.

10/10 Excelente

Oliver

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent stay
Beautiful hotel with stunning gardens. Bedroom was large and very comfortable. Excellent food. All staff, from reception, servers to housekeepers very friendly and helpful. Feels covid secure.
Se hospedó 1 noche en mayo de 2021

10/10 Excelente

Steven

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A wonderful historic hotel
The Petwood Hotel has a fabulous history and that tradition echoes throughout the hotel. It is especially wonderful for anyone with a passion for the RAF and the 617 "Dambuster" Squadron. But anyone would enjoy the period style of this hotel. The staff were all excellent throughout our stay and the food was superb. Add to this the very easy parking and acres of beautiful gardens to make it a perfect place to stay.
Se hospedó 2 noches en mayo de 2021

10/10 Excelente

Stanley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent hotel
Incredibly helpful and friendly staff and probably the cleanest hotel we've stayed in. We've stayed in some of the best hotels in the world but with exception of a sensible dinner menu this hotel deserves a lot of stars. A great weekend
Se hospedó 2 noches en mayo de 2021
Respuesta de Management, el 23 may. 2021
Thank you for taking the time to review your stay with us. We are pleased you had a great weekend and we hope to welcome you back in the near future.

6/10 Aceptable

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
business trip, with restricted choice of hotels
overall visit was satisfactory expectvthe evening dining experience which certainly wasnt. i fully appreciated it was the first full day, but disappointed. will i say here again, unlikely
Se hospedó 1 noche en mayo de 2021
Respuesta de Management, el 19 may. 2021
Thank you for taking the time to review your stay with us. I am sorry to hear that you we disappointed with your dining experience. We do hope you will return to the Petwood as the experience you have had is not to our normal standard.

10/10 Excelente

Stephen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
friendly staff and fantastic gardens
Se hospedó 1 noche en octubre de 2020
Respuesta de Management, el 27 oct. 2020
Thank you for leaving a lovely review, we are pleased you enjoyed your stay and we look forward to welcoming you back to the hotel.

10/10 Excelente

Sarah

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Really lovely hotel, very friendly staff! I had a lively stay. Thank you!
Se hospedó 2 noches en octubre de 2020
Respuesta de Management, el 16 oct. 2020
Thank you for your lovely review and we hope to welcome you back in the very near future

10/10 Excelente

Ryan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great business stay
Second time I've stayed, lovely room, huge bathroom! Really liked that. Good food, good wifi, easy parking. Overall very happy. Will stay again!
Se hospedó 3 noches en octubre de 2020
Respuesta de Management, el 16 oct. 2020
Thank you for your lovely review we are pleased you have enjoyed a second stay with us. I look forward to welcoming you back in the near future.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This a beautiful old property with so much character
Se hospedó 2 noches en octubre de 2020
Respuesta de Management, el 12 oct. 2020
Thank you for your great view, we are pleased you enjoyed your stay with us. We hope to welcome you back in the very future

10/10 Excelente

Sarah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
great hotel
spent 3 nights here. executive room overlooking gardens, really spacious, nice little seating area. staff are all friendly, excellent service. ate in restaurant 2 nights, food very good, well presented, very reasonable prices. my husband loved all the pictures from the dambusters squadron. we would definitely return.
Se hospedó 2 noches en octubre de 2020
Respuesta de Management, el 9 oct. 2020
Thank you for lovely review of your stay with us. we are pleased you enjoyed your time at the hotel and I will pass on your lovely comments to the team. We hope we can welcome you back to the hotel in the near future.

10/10 Excelente

Stephen (Steve)

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Brilliant overnight stay
This is not a modern hotel as it’s a period historical building and gardens with a fantastic tribute to the RAF including the legendary Dambusters 617 squadron. Although a more limited menu due to the current situation all of the good we had for dinner and breakfast was superb. Covid secure and operating safely
Se hospedó 1 noche en octubre de 2020
Respuesta de Management, el 8 oct. 2020
Thank you for taking the time to write your lovely review of your stay. we are pleased that you enjoyed your stay and that you felt safe. We do hope that you will visit the hotel again in the near future.

10/10 Excelente

Dave, Sheffield

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Such a beautiful place, steeped in history. Staff are very attentive and friendly. Rooms are spotless. Food is amazing.
Se hospedó 1 noche en octubre de 2020
Respuesta de Management, el 7 oct. 2020
Thank you leaving a lovely review of your time with us at the hotel. We hope we will welcome you back to the Petwood in the very near future

6/10 Aceptable

Gemma

Se hospedó 1 noche en septiembre de 2020
Respuesta de Management, el 1 oct. 2020
Thank you for leaving us a review. We hope to welcome you back to the Petwood Hotel in the near future

10/10 Excelente

Karen, Derbyshire

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hotel. Lots of character and history. Lovely large terrace and gardens. We had a fantastic stay.
Se hospedó 2 noches en septiembre de 2020
Respuesta de Management, el 24 sept. 2020
Thank you for your lovely review and we hope to welcome you back in the near future.

10/10 Excelente

Catriona

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
England at its best
We were very well looked after Great location beautiful grounds. Full of history. Staff were very attentive great food. Good base for exploring Lincolnshire and for the Golf. Would love to come back
Se hospedó 2 noches en septiembre de 2020
Respuesta de Management, el 24 sept. 2020
Thank you for taking the time to add this lovely review.

10/10 Excelente

Paul

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2020
Respuesta de Management, el 19 sept. 2020
Thank you for leaving a fantastic rating. Hotel to welcome you back in the near future

4/10 Malo

Michael

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Disappointing...very disappointing!!
We were disappointed by reception and the girl who handled our pre booked dinner reservation. They were unaware of the need to look after customers and Covid 19 precautions seemed to be the entire responsibility of guests who were by and large confused by them. Some of the staff need to understand their effect on guests. Very poor!
Se hospedó 2 noches en septiembre de 2020
Respuesta de Management, el 24 sept. 2020
I am sorry to read of your disappointment with you stay. Your comments have been passed to the management team to be addressed. I do wish you had spoken with a member of team whilst at the hotel. Thank you for your feedback as this will then help us to improve our service.

10/10 Excelente

Kenneth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great 1 night stay
Lovely place. Nice food . Comfortable rooms
Se hospedó 1 noche en septiembre de 2020
Respuesta de Management, el 18 sept. 2020
Thank you for your lovely review, we hope to welcome you back in the near future

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely but overpriced
Beautiful building. A little bit tired in places, but maybe hasn't much attention this year due to covid? Gardens are the same. Wouldn't take much for it to be great. We felt it was overpriced for what it was. We paid the extra for the executive room but didn't feel it was worth the extra £50. We were supposed to have robes & slippers but these weren't in the room. Possibly due to covid but surely the price should be reduced if you're not getting all of the amenities? Had dinner in the restaurant but wouldn't again. The food was only luke-warm when it arrived at our table. Very expensive for what it was. Breakfast was lovely but did seem a bit rushed. Covid avoidance measures were absolutely fine, no complaints there. Everywhere clean & tidy and plenty of hand sanitiser about. All staff (with the exception of the waitress at breakfast) were lovely. So, generally an ok place but definitely overpriced.
Se hospedó 1 noche en septiembre de 2020
Respuesta de Management, el 19 sept. 2020
Thank you taking the time to leave us feedback on your stay with us a t the Petwood Hotel. I have forwarded all your comments to the management team to help us to improve the service we offer. I am sorry we did not meet your expectations on this occasion but please be assured it is not a true reflection of our normal service. We do hope that you will visit us again so we can regain your confidence.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2020
Respuesta de Management, el 14 sept. 2020
Thank you for taking the time to review your satay with us.

10/10 Excelente

Kevin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2020
Respuesta de Management, el 2 sept. 2020
Thank you for taking the time to rate your stay with us and we hope you will return in the near future

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We would definitely go back
Petwood is a beautiful hotel, set in lovely grounds, all of the people from the receptionist to the waitress where so friendly and considerate, the room was spotless with crisp white sheets, the breakfast was very tasty and well presented
Se hospedó 1 noche en agosto de 2020
Respuesta de Management, el 2 sept. 2020
We are really pleased you enjoyed your stay with us. I have passed your kind comments to the team and we hope we will have the opportunity to welcome you back in the near future.

10/10 Excelente

Oliver

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent and charming hotel.
Excellent hotel with very friendly and helpful staff. Room spotlessly clean. Very good covid procedures in place. Evening meal, breakfast and afternoon tea all delicious.
Se hospedó 1 noche en agosto de 2020
Respuesta de Management, el 25 ago. 2020
Thank you for taking the time to write your lovely review. The team have been working hard to ensure we welcome guests in these strange times and that you feel safe. I will place on your comments to the team and we hope to welcome you back to the Petwood Hotel in the very near future.

10/10 Excelente

Scott, London

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is furnished to a high standard and good value for money. Staff are helpful and pleasant. Food is good and plenty of free onsite parking. Well worth staying if you have an interest in the history of the RAF.
Se hospedó 1 noche en agosto de 2020
Respuesta de Management, el 25 ago. 2020
Thank you for your lovely review. We are pleased you enjoyed your time with us at the hotel and the history of the Petwood. We hope we will welcome you back to the Petwood in the very near future.

10/10 Excelente

Bede

Se hospedó 2 noches en agosto de 2020
Respuesta de Management, el 2 sept. 2020
Thank you for taking the time to rate your stay, we hope to welcome you back in the near future

6/10 Aceptable

Michelle, Maidenhead

Viaje en pareja
No le gustó: Servicios
The location and gardens are lovely. However on arrival we asked about getting a drink and were directed to the 'Residents Lounge' as you have to book a table in the bar. When we got to the 'residents lounge' we were informed that the bar was closed for an event. If it was not for one of the members of staff who offered to find us a table we would not have been able to get a drink from the bar. I get that there are restrictions due to Covid-19 but don't block out the residents lounge withough there being somewhere else for residents to go! The room was lovely, although maybe a little updating may not go amiss, it was functional. The bathroom was small but clean and tidy. The evening meal was ok but nothing special. The breakfast however, was not good. We waited 45 minutes to get out cooked breakfast, and probably a good 10-15 minutes just to get our orange juice/tea/coffee. Again I appreciate that things need to be done differently because of the pandemic, but would it not be a good idea to have a member of staff on who goes around and ensures everyone has their drinks in a timely manner. The breakfast when we got it wasn't particularly warm, and as it took so long to get it we couldn't be bothered to send it back. One of the fried eggs was not good properly, and the toast (which came with the teas/coffees) was cold. All in all the location is lovely but we won't be rushing back to this particular hotel.
Se hospedó 1 noche en agosto de 2020
Respuesta de Management, el 22 ago. 2020
Thank you for taking the time to review your stay with us. I am pleased that you enjoyed the gardens and surroundings area in Woodhall Spa. Thank you for the feedback about your breakfast experience, I have forwarded your review to our Operations Manager. Your comments will have us to improve our service for the future. I note that you state you would not rush back and stay with us at the Petwood Hotel, but I do hope that you will give us the opportunity to show that we have improved our service.

8/10 Bueno

Sylvia

Se hospedó 2 noches en agosto de 2020
Respuesta de Management, el 30 ago. 2020
Thank you for taking the time to review your stay. We hope to welcome you back in the future.

8/10 Bueno

M.Bertie, Cheltenham

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic history to the building, ehich of course was one of the reasons for choosing to stay at the Petwood. Majority of staff coping really well with all of the changes to service due to Covid-19.
Se hospedó 2 noches en agosto de 2020
Respuesta de Management, el 17 ago. 2020
Thank you for your lovely review of your stay with us. We do hope that we will have the opportunity to welcome you back to the hotel in the very near future

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza y servicio y personal
I would give this hotel a rating between 3 and 4. The hotel building is lovely, it is a former country retreat of a baroness. The grounds are also beautiful, I felt that the surrounding gardens could be maintained a little better. If you like military history, definitely stay here as it was the home of the 617 Dambusters squadron during WWII. As for COVID implementations, they have a one-way system in place and you are required to wear masks in the building. I booked a standard room which was nice and clean. We didn't have much of a view, our windows looked out to the bins which was a little disappointing. I like to sleep with the window open and it was quite noisy late at night outside our room which woke me up. We ate in the restaurant in the evening, prices were very reasonable for a hotel. The food was nice and the service was good. We also had breakfast in the hotel, it costs £15 pp and you get tea/coffee/juice and then something from the cold and hot options. If you just want a coffee and a yoghurt, the breakfast isn't worth it. However, if you get a full English, coffee, juice and a pastry, then its worth it. On check out, the reception did try and charge me an extra £30, which was incorrect. Make sure you always check your bill and work out your charges as hotels do make mistakes. Overall, I think that I would stay here again, I am perhaps nitpicking a little in my review.
Se hospedó 1 noche en agosto de 2020
Respuesta de Manangement, el 17 ago. 2020
Thank you for reviewing your stay. I am pleased you enjoyed your stay. I will feedback you comments about the about breakfast and dinner. I am sorry you were distributed during the evening, I will advise the Duty Manager about the noise you experienced. If you do return to the hotel, why not stay in one of our Executive rooms that have a garden view, these overlook the restored Harold Peto gardens. We look forward to welcoming you back in the near future.

8/10 Bueno

trevor

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel with Charm and Character
Lovely characterful property with beautiful gardens. Dam Busters Bar and memorabilia worth seeing. My room was a little noisy due to creaky floors and thin walls in what is a charming old building. Good food despite limited menu due to coronavirus.
Se hospedó 5 noches en agosto de 2020
Respuesta de Management, el 10 ago. 2020
Thank you for your lovely feedback. We are pleased you enjoyed your stay and hope to welcome you back in the near future

10/10 Excelente

simon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
orth staying
Was playing in golf tournament. Lovely location. Nice traditional Looking Hotel. Nice friendly staff. Good food. Good value. Looking forward to staying again.
Se hospedó 3 noches en agosto de 2020
Respuesta de Management, el 7 ago. 2020
Thank you for your wonderful comments. We hope to welcoming you back to the Petwood Hotel in the near future

8/10 Bueno

D

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2020
Respuesta de Management, el 22 jul. 2020
Thank you for rating your stay with us. We hope to welcoming you to the Petwood Hotel in the near future