Exterior
Ver disponibilidad

Opiniones de Sheraton Framingham Hotel & Conference Center

3.5 out of 5
Sheraton Framingham Hotel & Conference Center
1657 Worcester Rd, Exit 12 To Route 9 West, Framingham, MA

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 441 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 298 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 125 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 84 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 53 de 1001 opiniones" "

8.4/10

Limpieza

8.6/10

Servicio y personal

8.0/10

Servicios

8.0/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Miladis r

Se hospedó 1 noche en febrero de 2023
Respuesta de Botros, el 7 mar. 2023
Thank you for taking the time to let us know about your experience while staying with us. We are truly sorry to hear that your stay at the hotel did not meet your expectations, I sincerely apologize for that. Your valuable feedback helps us identify the areas we need focus on to improve the guest experience.I hope you give us another chance and choose to stay with us again when your travels bring you back to the area.Best,

6/10 Aceptable

Sharon, Worcester

Se hospedó 1 noche en noviembre de 2022

2/10 Terrible

Ricardo

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The pictures of the room that we paid were not real.
Se hospedó 3 noches en septiembre de 2021
Respuesta de Cindy, el 25 sept. 2021
Dear Ricardo, Please accept our sincere apology that you did not have the best stay. We feel bad, please accept our apology. The Customer Service Team

8/10 Bueno

Johanna

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2019

8/10 Bueno

Antonio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en agosto de 2019

6/10 Aceptable

edgar omar

No le gustó: Servicio y personal
Regulae
El internet falla mucho , la persona del comedor de arriba muy molesta por todo
Se hospedó 19 noches en agosto de 2019

10/10 Excelente

Manuel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en mayo de 2019

10/10 Excelente

Araceli

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly front desk
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Joanne

Viaje en pareja
Hotel was very outdated. Staff was very polite and kind room was very clean and it’s day. This hotel was absolutely gorgeous now it just needs a lot of updating.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Greg

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bad housekeeping. Unsanitary rooms. Rude staff. Limited English spoken. Bad overpriced restaurant . Thin walls. Uniformed staff. One microwave per floor which was at the end of hallway and dirty. Broken ice machines. Dirty towels. No soap. Can go on but why bother. Sheraton should be ashamed of this property. I stayed there five years ago and it was immaculate. Does corporate ever visit this place? Or are they busy… oh and no pools. Indoor and outdoor closed without explanation.
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Sheldon

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Why only one facecloth for two people? We had to wait for elevator because only one was working?
Se hospedó 1 noche en marzo de 2024
Respuesta de Botros, el 27 mar. 2024
Dear Sheldon,Thank you for staying with us at the Sheraton Framingham Hotel and Conference Center.On behalf of the entire hotel team, I want to thank you for sharing your experience with us. Your valuable feedback helps us identify the areas we can improve the guest experience.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Sincerely,

2/10 Terrible

Kerri

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
I drove a long way for my granddaughters competition and I can’t even take a hot shower…what a big inconvenience I want my money back!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Botros, el 27 mar. 2024
Dear Kerri,Thank you for staying with us at the Sheraton Framingham Hotel and Conference Center.On behalf of the entire hotel team, I want to thank you for sharing your experience with us. Your valuable feedback helps us identify the areas we can improve the guest experience.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Sincerely,

4/10 Malo

David

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
I tried to share my concerns with the customer care and was clearly not taken seriously. They wanted to give me 10k points for the experience. The elevators were broken, my suite did not have any bedding for the pull out bed, the parking lot was flooded and the convention center clearly smelled of mold/mildew. There were obvious water leaks. The mold or mildew was so bad that I needed medication for the two nights we were there just to take the edge off my sinuses so I was able to breath easier. The bedding didn’t show up until almost 1am. Out of the four elevators, two worked properly but were on the other side of the hotel. I emailed a complaint to customer care and what I received was an “I’m sorry” and “as a 1 time gesture, I asked that you would be credited 10k points to use at your next stay”. Well, I paid $560, and why would I ever want to book again with them? So the points are useless. I feel as though some reimbursement is in order at this point.
Se hospedó 2 noches en marzo de 2024
Respuesta de Botros, el 25 mar. 2024
Dear David,Thank you for taking the time to let us know about your experience while staying with us, your feedback is very important to us.We are truly sorry to hear that your stay at the hotel did not meet your expectations, I sincerely apologize for that. Your valuable feedback helps us identify the areas we need focus on to improve the guest experience.I hope you give us another chance and choose to stay with us again when your travels bring you back to the area.Best,

8/10 Bueno

Lindsey

Se hospedó 2 noches en marzo de 2024
Respuesta de Botros, el 8 abr. 2024
Dear Lindsey,Thank you for staying with us at the Sheraton Framingham Hotel and Conference Center.On behalf of the entire hotel team, I want to thank you for sharing your experience with us. Your valuable feedback helps us identify the areas we can improve the guest experience.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Sincerely,

8/10 Bueno

Gloria De

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
Hi, the front desk gentleman that checked us in was very polite and pleasant, so was the waitress at the restaurant, all very kind. The room was nice, clean and comfortable. However, the parking situation was not good, we had to park very far and I had 2 young kids. We were leaving early in the morning on the following day, around 5 am, it was still dark and I felt very unsafe having to walk all the way around the property in the dark with the kids to get to our car. I was told there was a dance competition that would end late at night and then the parking lot would empty, but I was not going to leave at midnight to move the car closer. Priority parking should be given to the people staying in the hotel instead of the people only there for an event.
Se hospedó 1 noche en marzo de 2024
Respuesta de Botros, el 18 mar. 2024
Dear Gloria,Thank you for staying with us. On behalf of the entire hotel team, I want to thank you for sharing your experience with us. Your valuable feedback helps us identify the areas we can improve the guest experience.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Sincerely,

4/10 Malo

Donna

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Respuesta de Botros, el 9 mar. 2024
Dear Donna,Thank you for staying with us at the Sheraton Framingham Hotel and Conference Center. On behalf of the entire hotel team, I want to thank you for sharing your experience with us. Your valuable feedback helps us identify the areas we can improve the guest experience.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Sincerely

6/10 Aceptable

Ryan

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Worn out and uncomfortable mattress tight next to the highway so lots of road noise and revving engines. Confusing to get in and out of the parking lot
Se hospedó 1 noche en marzo de 2024
Respuesta de Botros, el 4 mar. 2024
Dear Ryan,Thank you for taking the time to let us know about your experience while staying with us, your feedback is very important to us.We are truly sorry to hear that your stay at the hotel did not meet your expectations, I sincerely apologize for that. Your valuable feedback helps us identify the areas we need focus on to improve the guest experience.I hope you give us another chance and choose to stay with us again when your travels bring you back to the area.Sincerely,

10/10 Excelente

Tauras

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Simple, quick, comfortable!!
Se hospedó 1 noche en febrero de 2024
Respuesta de The Hotel Management., el 26 feb. 2024
Dear Tauras,Thank you for staying with us at the Sheraton Framingham Hotel and Conference Center.We appreciate you taking the time to let us know about your experience while staying with us. We are thrilled your stay with us was so amazing! We endeavor to go above and beyond to ensure our guests have a comfortable stay. We look forward to hosting you again soonSincerely,

10/10 Excelente

Kris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Botros, el 6 feb. 2024
Dear Kris,Thank you for staying with us at the Sheraton Framingham. We are incredibly grateful that you took the time out to share your feedback with us.Customer satisfaction is our top priority, and we are thrilled that you enjoyed your stay at the hotel; it means the world to our entire team!We look forward to seeing you again soon.Sincerely,

6/10 Aceptable

Christine

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de The Hotel Management., el 8 ene. 2024
Dear Christine,Thank you for taking the time to let us know about your experience while staying with us, your feedback is very important to us.We are truly sorry to hear that your stay at the hotel did not meet your expectations, I sincerely apologize for that. Your valuable feedback helps us identify the areas we need focus on to improve the guest experience.I hope you give us another chance and choose to stay with us again when your travels bring you back to the area.sincerely,

10/10 Excelente

Xavier

Se hospedó 1 noche en diciembre de 2023
Respuesta de The Hotel Management., el 8 ene. 2024
Dear Xavier,Thank you for staying with us at the Sheraton Framingham Hotel and Conference Center.We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your stay at the hotel; it means the world to our entire team!We look forward to seeing you again soon.sincerely,

10/10 Excelente

Rendle

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is a few decades old. We knew this going in and were prepared for some aging. We were very happy that it was in as good a shape as it was. They are undergoing some upgrades but nothing that was off putting or unsightly. We were greeted by a front desk person Neveen as soon as we came through the front doors. She was very gracious and helpful and could answer all my questions. We were checking in the same day as we had to go to a wake and she let us check in early so we could get to where we had to go on time. I would not hesitate to encourage any of my friends to stay at the Sheraton as my wife and I were very satisfied.
Se hospedó 1 noche en diciembre de 2023
Respuesta de The Hotel Management., el 5 ene. 2024
Our Dear Guest,Thank you for staying with us at the Sheraton Framingham Hotel and Conference Center.We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your stay at the hotel; it means the world to our entire team!We look forward to seeing you again soon.

10/10 Excelente

Gerald

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice place. Super friendly staff.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Botros, el 30 dic. 2023
Dear Gerald,Thank you for staying with us and your loyalty at the Sheraton Framingham Hotel and Conference Center.We appreciate you taking the time to let us know about your experience while staying with us. We are thrilled your stay with us was so amazing! We endeavor to go above and beyond to ensure our guests have a comfortable stay.We look forward to hosting you again soon.

10/10 Excelente

Alexandre

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de Botros, el 26 dic. 2023
Dear Alexandre,Thank you for staying with us at the Sheraton Framingham Hotel and Conference Center.On behalf of the entire hotel team, I want to thank you for sharing your experience with us. Your valuable feedback helps us identify the areas we can improve the guest experience.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Sincerely,

10/10 Excelente

Stherlie

Se hospedó 1 noche en diciembre de 2023
Respuesta de Botros, el 26 dic. 2023
Dear Stherlie,Thank you for staying with us at the Sheraton Framingham Hotel and Conference Center.On behalf of the entire hotel team, I want to thank you for sharing your experience with us. Your valuable feedback helps us identify the areas we can improve the guest experience.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Sincerely,

6/10 Aceptable

James

Viaje de negocios
Nothing special
Respuesta de The Hotel Management., el 15 feb. 2024
Dear James,Thank you for taking the time to let us know about your experience while staying with us, your feedback is very important to us.We are truly sorry to hear that your stay at the hotel did not meet your expectations, I sincerely apologize for that. Your valuable feedback helps us identify the areas we need focus on to improve the guest experience.I hope you give us another chance and choose to stay with us again when your travels bring you back to the area.Sincerely,

2/10 Terrible

GLENDA B

Respuesta de The Hotel Management., el 15 feb. 2024
Dear Glenda,Thank you for taking the time to let us know about your experience while staying with us, your feedback is very important to us.We are truly sorry to hear that your stay at the hotel did not meet your expectations, I sincerely apologize for that. Your valuable feedback helps us identify the areas we need focus on to improve the guest experience.I hope you give us another chance and choose to stay with us again when your travels bring you back to the area.Sincerely,

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Servicio y personal
Renovations impacted stay - it took almost an hour after check in to actually get into my room because none of the key cards worked. Staff was lovely helpful and apologetic, but never should have been put in a position where renovations impact access, safety and security.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Botros, el 5 dic. 2023
Our Dear Guest,Thank you for staying with us at the Sheraton Framingham Hotel and Conference Center.On behalf of the entire hotel team, I want to thank you for sharing your experience with us. Your valuable feedback helps us identify the areas we can improve the guest experience.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Sincerely,

10/10 Excelente

Stherlie

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I'll definitely use them again
Se hospedó 1 noche en noviembre de 2023
Respuesta de Botros, el 2 dic. 2023
Our Dear Guest,Thank you for staying with us at the Sheraton Framingham Hotel, we appreciate you taking the time to review your stay with us.We are glad your enjyed your stay at the hotel, looking forward to hosting you again soonsincerely,

10/10 Excelente

Erica

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect location when our kids have soccer tournaments in the area. Close to shopping too!
Se hospedó 2 noches en noviembre de 2023
Respuesta de Botros, el 2 dic. 2023
Dear Erica,Thank you for staying with us at the Sheraton Framingham Hotel, we appreciate you taking the time to review your stay with us.We are glad your enjyed your stay at the hotel, looking forward to hosting you again soonsincerely,

10/10 Excelente

Ashley

Viaje de negocios
its hard to find my way around
Se hospedó 1 noche en noviembre de 2023
Respuesta de Botros, el 8 nov. 2023
Dear Ashley,Thank you for staying with us at the Sheraton Framingham Hotel and Conference Center.We appreciate you taking the time to let us know about your experience while staying with us. We are thrilled your stay with us was so amazing! We endeavor to go above and beyond to ensure our guests have a comfortable stay. We are very excited for the renovation project that is occurring at the hotel to improve our property for your continued enjoyment!We look forward to hosting you again soon. Sincerely,

8/10 Bueno

Peter

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Stayed one night had no issues.There is a bit of noise from the highway but it lessened as it got later.
Se hospedó 1 noche en octubre de 2023
Respuesta de Botros, el 4 nov. 2023
Dear Peter,Thank you for staying with us at the Sheraton Framingham Hotel and Conference Center.On behalf of the entire hotel team, I want to thank you for sharing your experience with us. Your valuable feedback helps us identify the areas we can improve the guest experience.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Sincerely,

6/10 Aceptable

Jake

Viaje en grupo
Le gustó: Servicio y personal y servicios
No le gustó: Condiciones de la propiedad
The staff was nice and helpful, the rooms were old first room the ac would turn off and lights would flicker constantly, was moved and the lights still flickered in the new room.
Se hospedó 3 noches en octubre de 2023
Respuesta de Botros, el 1 nov. 2023
Dear Jake,Thank you for stay at the Sheraton Framingham Hotel and Conference Center.We appreciate you taking the time to review your experience, your feedback is very important for us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.We are very excited for the renovation project that is occurring at the hotel to improve our property for your continued enjoyment, and we hope you give us another chance and choose to stay with us again when your travels bring you back to the area.Sincerely,

6/10 Aceptable

Sandra, Lakewood

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Food was left on the table out side the elevators on the 3rd floor for over a day, uncovered smelly food.
Se hospedó 1 noche en octubre de 2023
Respuesta de Botros, el 1 nov. 2023
Dear Sandra,Thank you for stay at the Sheraton Framingham Hotel and Conference Center.We appreciate you taking the time to review your experience, your feedback is very important for us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.We are very excited for the renovation project that is occurring at the hotel to improve our property for your continued enjoyment, and we hope you give us another chance and choose to stay with us again when your travels bring you back to the area.Sincerely,

6/10 Aceptable

Stherlie

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
The room doors slam loud. That's a bit disruptive late at night. Other wise, my room was beautiful. Very clean, spacious. Friendly staff. Conveniently off I90 and lots of food in the area. Will book again.
Se hospedó 2 noches en octubre de 2023
Respuesta de Botros, el 1 nov. 2023
Dear Stherlie,Thank you for stay at the Sheraton Framingham Hotel and Conference Center.We appreciate you taking the time to review your experience, your feedback is very important for us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.We are very excited for the renovation project that is occurring at the hotel to improve our property for your continued enjoyment, and we hope you give us another chance and choose to stay with us again when your travels bring you back to the area.Sincerely,

2/10 Terrible

Santiago

No le gustó: Servicio y personal
Disrespectful staff, bad experience
Se hospedó 1 noche en octubre de 2023
Respuesta de Botros, el 23 oct. 2023
Dear Santiago,Thank you for sharing your feedback about your stay with us. We are saddened to hear your comment about our Staff being disrespectful. We are usually known for our attentive and friendly staff who treats each guest with the same respect. We are truly sorry you felt differently and therefore we would like to apologize.Please feel free to send me more details about your unpleasant interactions with the staff if you would like for further investigation.We hope you will be giving us another chance and returning to our hotel in the future.Sincerely,

10/10 Excelente

Hector

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Employees are very helpful and friendly. We had a problem with the bathroom was very loud and they gave us a new room. Thank you for your services and much appreciated.
Se hospedó 4 noches en octubre de 2023
Respuesta de Botros, el 18 oct. 2023
Hi Hector,Thank you for staying with us at the Sheraton Framingham hotel.We appreciate you taking the time to review your stay with us. we are glad you enjoyed your stay.Looking forward to hosting you again soonSincerely,

8/10 Bueno

Saima

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Reasonable
Se hospedó 2 noches en octubre de 2023
Respuesta de Botros, el 1 nov. 2023
Dear Saima,Thank you for stay at the Sheraton Framingham Hotel and Conference Center.We appreciate you taking the time to review your experience, your feedback is very important for us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.We are very excited for the renovation project that is occurring at the hotel to improve our property for your continued enjoyment, and we hope you give us another chance and choose to stay with us again when your travels bring you back to the area.Sincerely,

10/10 Excelente

Ashley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The Medieval looking hotel !!
Clean tidy nice bed and big room - staff very nice
Se hospedó 1 noche en octubre de 2023
Respuesta de Botros, el 1 nov. 2023
Dear Ashley,Thank you for staying with us at the Sheraton Framingham Hotel and Conference Center.We appreciate you taking the time to let us know about your experience while staying with us. We are thrilled your stay with us was so amazing! We endeavor to go above and beyond to ensure our guests have a comfortable stay. We are very excited for the renovation project that is occurring at the hotel to improve our property for your continued enjoyment!We look forward to hosting you again soon. Sincerely,

6/10 Aceptable

jeremy

Le gustó: Limpieza
It was ok
Se hospedó 2 noches en octubre de 2023
Respuesta de Botros, el 16 oct. 2023
Dear Jeremy,Thank you for staying with us at the Sheraton Framingham Hotel and Conference Center.On behalf of the entire hotel team, I want to thank you for sharing your experience with us. Your valuable feedback helps us identify the areas we can improve the guest experience.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Sincerely,Sheraton Framingham Team

2/10 Terrible

SUSY ELLEN

Viaje familiar
I am extremely disappointed with the hotel services. We had a good stay, great cleanliness, despite some stains on the carpet in the room and bathtub. However, I forgot a bag with shoes in the closet. I called for 4 days in a row and no one could tell me if they had found the bag. Until on the fourth day the attendant told me that the bag was not found. My fault for forgetting the bag. But how did they not find it if it was in the closet? This shows the terrible character and dishonesty of the employees at this hotel. I no longer trust staying there and knowing that someone from cleaning could come into my room and something would disappear. Unfortunately, otherwise I would make a good review.
Se hospedó 3 noches en octubre de 2023
Respuesta de Botros, el 14 oct. 2023
Dear Susy Ellen,Thank you for stay at the Sheraton Framingham Hotel and Conference Center.We appreciate you taking the time to review your experience, your feedback is very important for us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.We are very excited for the renovation project that is occurring at the hotel to improve our property for your continued enjoyment, and we hope you give us another chance and choose to stay with us again when your travels bring you back to the area.Sincerely,

8/10 Bueno

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en octubre de 2023
Respuesta de Botros, el 1 nov. 2023
Dear Mark,Thank you for stay at the Sheraton Framingham Hotel and Conference Center.We appreciate you taking the time to review your experience, your feedback is very important for us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.We are very excited for the renovation project that is occurring at the hotel to improve our property for your continued enjoyment, and we hope you give us another chance and choose to stay with us again when your travels bring you back to the area.Sincerely,

10/10 Excelente

Justice

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was very welcoming! Check in was smooth & easy. Great Hospitality! Highly recommend
Se hospedó 1 noche en septiembre de 2023
Respuesta de Botros, el 3 oct. 2023
Dear Justice,Thank you for staying with us at the Sheraton Framingham Hotel and Conference Center.We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your stay at the hotel; it means the world to our entire team!We are also very excited for the renovation project that is occurring at the hotel to improve our property for your continued enjoyment!We look forward to seeing you again soon.Sincerely,Sheraton Framingham Hotel

10/10 Excelente

Angela

Se hospedó 1 noche en septiembre de 2023
Respuesta de Botros, el 23 oct. 2023
Dear Angela,Thank you for staying with us at the Sheraton Framingham Hotel and Conference Center.We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your stay at the hotel; it means the world to our entire team!We are also very excited for the renovation project that is occurring at the hotel to improve our property for your continued enjoyment!We look forward to seeing you again soon.Sincerely,

10/10 Excelente

Maria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Botros, el 2 oct. 2023
Dear Maria,Thank you for staying with us at the Sheraton Framingham Hotel and Conference Center.We appreciate you taking the time to let us know about your experience while staying with us. We are thrilled your stay with us was so amazing! We endeavor to go above and beyond to ensure our guests have a comfortable stay. We are very excited for the renovation project that is occurring at the hotel to improve our property for your continued enjoyment!We look forward to hosting you again soon. Sincerely,Sheraton Framingham Hotel

10/10 Excelente

scott

Se hospedó 1 noche en septiembre de 2023
Respuesta de Botros, el 2 oct. 2023
Dear Scott,Thank you for staying with us at the Sheraton Framingham Hotel and Conference Center.We appreciate you taking the time to let us know about your experience while staying with us. We are thrilled your stay with us was so amazing! We endeavor to go above and beyond to ensure our guests have a comfortable stay. We are very excited for the renovation project that is occurring at the hotel to improve our property for your continued enjoyment!We look forward to hosting you again soon. Sincerely,Sheraton Framingham Hotel

10/10 Excelente

Eric

Se hospedó 1 noche en septiembre de 2023
Respuesta de Botros, el 23 oct. 2023
Dear Eric,Thank you for staying with us at the Sheraton Framingham Hotel and Conference Center.We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your stay at the hotel; it means the world to our entire team!We are also very excited for the renovation project that is occurring at the hotel to improve our property for your continued enjoyment!We look forward to seeing you again soon.Sincerely,

8/10 Bueno

Simone

Se hospedó 1 noche en septiembre de 2023
Respuesta de Botros, el 16 oct. 2023
Dear Simone,Thank you for staying with us at the Sheraton Framingham Hotel and Conference Center.On behalf of the entire hotel team, I want to thank you for sharing your experience with us. Your valuable feedback helps us identify the areas we can improve the guest experience.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Sincerely,Sheraton Framingham Team

10/10 Excelente

Simone

Se hospedó 2 noches en septiembre de 2023
Respuesta de Botros, el 16 oct. 2023
Dear Simone,Thank you for staying with us at the Sheraton Framingham Hotel and Conference Center.We appreciate you taking the time to let us know about your experience while staying with us. We are thrilled your stay with us was so amazing! We endeavor to go above and beyond to ensure our guests have a comfortable stay. We are very excited for the renovation project that is occurring at the hotel to improve our property for your continued enjoyment!We look forward to hosting you again soon. Sincerely,Sheraton Framingham Team