I give this hotel a 10/10. It’s close to the mall, the staff is very friendly, the buffet is great. Butttttt, if you arrive to AUH it’s better to grab a taxi as soon as you exit the airport. I scheduled a personalized pick up, the meet and greet person had bad aspect and he wasn’t even holding a sign there were like a hand full of other signs taped to a gate. He kept calling the driver to come get me. I waited 20 minutes for the driver outside and the weather was sooo hot. I requested a few things assuming they would take care of it such as water and another detail, I didn’t see any of this and I got picked up by a taxi mini van without the taxi van and old old model. I think maybe I just had high expectations.