Lobby

Opiniones de DoubleTree by Hilton Hotel Yerevan City Centre

4 out of 5
DoubleTree by Hilton Hotel Yerevan City Centre
Grigor Lusavorich Street 4/2, Yerevan

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 142 de 194 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 42 de 194 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 8 de 194 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 194 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 194 opiniones" "

9.6/10

Limpieza

9.4/10

Servicio y personal

9.2/10

Servicios

9.6/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Alvaro

No le gustó: Servicio y personal
Se hospedó 3 noches en julio de 2023

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfortable
Room was comfortable and the food was good
Se hospedó 1 noche en enero de 2023
Respuesta de Anahit, el 9 ene. 2023
Dear Beloved Guest,On behalf of all of us at DoubleTree by Hilton Yerevan, I would like to thank you for sharing your feedback and details about our hotel! We are thrilled that you enjoyed your experience and we could met your expectations. Hope to welcome you soon at DoubleTree by Hilton Yerevan.Wish you a nice week!Hotel Team

10/10 Excelente

HECTOR

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Espectacular estadía de 15 días en Armenia
Nuestra estadía de 2 semanas en el hotel fue excelente, ocupando una suite del piso 14, tanto por las características y estado impecable de sus instalaciones, como por la calidez, dedicación y eficiencia de todo su personal. Destacó especialmente la deferencia de su administrador el Sr. Luciano de recibirnos a nuestro arribo y luego preocuparse por nuestro bienestar asesorándonos diariamente en su perfecto idioma español. El hotel está muy bien ubicado, permitiendo llegar a pie a todas las atracciones de la ciudad y accesible a todos los medios de transporte. Posee excelentes vistas hacia la ciudad o monte Ararat.
Se hospedó 14 noches en octubre de 2018
Respuesta de Marketing and PR coordinator, el 7 nov. 2018
Dear Hector, Thank you for your review of your recent stay at the DoubleTree by Hilton Yerevan City Centre. We are very delighted to learn that you had a pleasant stay and we look forward to welcoming you back at our hotel in the not too distant future!

10/10 Excelente

Fran

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel. Limpio y buen servicio
Hotel limpio, y buen servicio
Respuesta de Amalia Virabyan, el 15 may. 2017
Dear Fran, Thank you for taking a moment to share your experience. We're delighted to see that you enjoyed your stay with us. We look forward to welcoming you and your partners to our hotel in the not too distant future!

10/10 Excelente

severino

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
otimo hotel
bien
Respuesta de General Manager, el 6 dic. 2016
Dear Guest, Thank you for your review. We are happy to see that enjoyed your stay with us and found our hotel convenient for your needs. We appreciate your loyalty to our Brand and hope to welcome you back to the hotel in the not too distant future. Kind regards, Marketing and PR Coordinator

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de Margarita, el 2 ene. 2016
Dear Valued Guest, Good to see you review in Expedia.com. We will be waiting for your next stay in our hotel. Kind Regards, Margarita

10/10 Excelente

Solange, beirut central district

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is located in a nice area in the center everything is walkable. Rooms are nice and clean and staff are nice as well
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Team, el 13 may. 2024
Dear Solange, we are grateful for your review. We are delighted that you enjoyed the location of our hotel, liked our rooms and found our staff helpful. We are looking forward to hosting you again soon.

10/10 Excelente

Saeid

Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Team, el 13 may. 2024
Dear Saeid, thank you for your review. We are delighted you had a pleasant experience at our hotel.

10/10 Excelente

Saeid

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were respectfull, friendly and helpfu. The room was clean and beautiful. The breakfast was great. Thank you!
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Team, el 13 may. 2024
Dear Saeid, thank you for your review and kind words. We are delighted that you had a pleasant experience at our hotel and glad that you enjoyed our breakfast and found our staff helpful. We hope to have a chance to host you again and make your next stay even more memorable.

10/10 Excelente

Hamid

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room and hotel was very clean with reasonable price.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Team, el 13 may. 2024
Dear Hamid, thank you for your kind words. We are thrilled that you had an enjoyable experience at our hotel. Looking forward to hosting you again sometimes.

10/10 Excelente

TOSHIFUMI

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
中心地から徒歩圏のホテルでサービスも良いホテルです。 朝食にシャンパンもありおすすめです。
Se hospedó 2 noches en marzo de 2024
Respuesta de Tigran Aleksanyan, el 9 abr. 2024
Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us. It was our pleasure to have you as our guest, and we truly appreciate your feedback. We look forward to welcoming you back in the future for another wonderful experience!

10/10 Excelente

Sarah

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en febrero de 2024
Respuesta de Tigran Aleksanyan, el 9 abr. 2024
Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us. It was our pleasure to have you as our guest, and we truly appreciate your feedback. We look forward to welcoming you back in the future for another wonderful experience!

8/10 Bueno

Arman

Le gustó: Servicios
Se hospedó 8 noches en enero de 2024

8/10 Bueno

Ebrahim

Viaje de negocios
Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 5 noches en enero de 2024

10/10 Excelente

Mugi

Se hospedó 5 noches en enero de 2024

10/10 Excelente

Vladimir

Viaje de negocios, Viaje familiar
Se hospedó 10 noches en enero de 2024

6/10 Aceptable

WILLIAM

No le gustó: Servicios
I’ve been staying at this hotel since 2017 . This place is getting worse every year . This is the 3rd time in past 3 years I am getting a dirty room and bunch of long hair in the towels . Cleaning is 0. The showers are falling apart . Towels are very old ( overused ) . Front desk managers Tigran and Armen and their staff are very nice , plus those guys behind the bar .
Se hospedó 4 noches en diciembre de 2023
Respuesta de Anahit, el 20 feb. 2024
Dear William,We are incredibly grateful for your loyalty to DoubleTree by Hilton Yerevan and hope to welcome you soon again.We are sorry to hear about your experience with the cleaning. Your note is very important for us and it help us in the process f improving our service. We will make sure your next stay will be more comfortable.Let us thank you for sharing your review with us, as it helps us in the process of improving our services.Wish you a nice week!Hotel team

10/10 Excelente

Nuzhat

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best service
Nice location, great breakfast and near to city center
Se hospedó 4 noches en diciembre de 2023
Respuesta de Anahit, el 20 feb. 2024
Dear Nuzhat,Let us express gratitude for your kind feedback.We are delighted that you have chosen DoubleTree by Hilton Yerevan for your stay in Armenia.Looking forward to welcoming you once again at our property.Have a nice day!

8/10 Bueno

Stephen

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice location near the city center.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Anahit, el 17 oct. 2023
Dear Stephen,We really appreciate your positive feedback. All the team at DoubleTree by Hilton Yerevan is committed to make your stay comfortable and enjoyable and we are really excited to know about your kind review.We look forward to welcoming you back in the near future.Wish you a nice day!Hotel team

10/10 Excelente

Olga, SUN VALLEY

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The best service, very friendly and attentive staff, always ready to help, very good breakfast. Receptionists are very professional and helpful. Thank you!!
Se hospedó 5 noches en septiembre de 2023
Respuesta de Anahit, el 25 sept. 2023
Dear Olga,Thank you for your positive feedback. All the team at DoubleTree by Hilton Yerevan is committed to make your stay comfortable and enjoyable and we are really excited to know about your kind review.We look forward to welcoming you back in the near future.Wish you a nice day!

10/10 Excelente

merrill

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I appreciated the location and the advantageous proximity to so many of the local sights, restaurants, and the silver market!
Se hospedó 7 noches en agosto de 2023
Respuesta de Anahit, el 11 sept. 2023
Dear Beloved Guest,Let us express gratitude from all our staff for such amazing feedback. We are thrilled that you enjoyed your experience. This is the true motivation for all of us to keep doing our job with passion.We are delighted that you have chosen DoubleTree by Hilton Yerevan and hope to welcome you soon.

10/10 Excelente

Sarkis Andre, Waltham

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It would be nice if the rooms were equipped with USB outlets as well. Also, since the hotel is located away from the center, a shuttle service would bring a true CS meaning
Se hospedó 9 noches en agosto de 2023
Respuesta de Anahit, el 1 sept. 2023
Dear Sarkis Andre,Let us thank you for choosing DoubleTree by Hilton Yerevan.We are thrilled to receive your positive feedback and happy to know that you enjoyed your stay.Your note is very important for us to improve our service and will do our best to make your next stay more comfortable. Hope to welcome you soon at DoubleTree by Hilton Yerevan.Wish you a nice week!

8/10 Bueno

Andre

Se hospedó 4 noches en agosto de 2023

10/10 Excelente

Arbi

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great but further from center. Elevator takes a long time to come
Se hospedó 8 noches en julio de 2023
Respuesta de Anahit, el 14 ago. 2023
Dear Arbi,We are truly heartened to receive your generous review of DoubleTree by Hilton Yerevan. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt appreciated. We look forward to having you with us again in the near future.

8/10 Bueno

Mary

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
.
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Karine

Viaje familiar
Good location, 15 min or so walk to Republic Square, friendly and helpful staff, overall great experience
Se hospedó 13 noches en julio de 2023
Respuesta de Anahit, el 24 jul. 2023
Dear Karine,We are beyond happy to learn your positive feedback.All the team at DoubleTree by Hilton Yerevan is committed to make your stay comfortable and enjoyable and we are delighted to see that we fully met your expectations. Its customers like you that make our job wonderful. We are delighted that you have chosen DoubleTree by Hilton Yerevan and hope to welcome you back soon.Hotel team

10/10 Excelente

Nikolay

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Vahan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 9 noches en julio de 2023

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean modern and great service
Se hospedó 3 noches en julio de 2023
Respuesta de Anahit, el 10 jul. 2023
Dear Beloved Guest,Thank you for taking time to share your positive feedback.Our guests’ satisfaction is the top priority for the team and we are constantly working on improving our services to meet all expectations.Hope to welcome you soon at DoubleTree by Hilton Yerevan.

8/10 Bueno

Huzefa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We checked in late at night and woke up to a fantastic view of mount Ararat from our room window in the morning. The rooms are comfortable and clean. The breakfast was very good and staff were polite and friendly. There was no extra charge for a cup of cappuccino for breakfast as it is in most other hotels. Republic Square which is the centre of Yeravan is within walking distance. There is also a food court nearby called Sas food where we found the food to be of good quality offering a lot of variety and also very reasonably priced.
Respuesta de Anahit, el 3 jul. 2023
Dear Huzefa,We are beyond happy to learn your positive feedback.All the team at DoubleTree by Hilton Yerevan is committed to make your stay comfortable and enjoyable and we are delighted to see that we fully met your expectations. Its customers like you that make our job wonderful. We are delighted that you have chosen DoubleTree by Hilton Yerevan and hope to welcome you back soon.Wish you a nice week!Hotel team

10/10 Excelente

Mark

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good value for money. Helpful staff. Comfortable accommodation. Easy walk to city centre.
Se hospedó 8 noches en junio de 2023
Respuesta de Anahit, el 19 jun. 2023
Dear Mark,Let us thank you for your kind and detailed feedback. This is great to learn your opinion about our facilities in separate points, as we work on each of them to make you feel comfortable and relaxed - where little things mean everything.We are delighted that you have chosen DoubleTree by Hilton Yerevan and we hope to see you soon in our hotel again.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Definitely recommended place to stay
Amazing hotel with equally amazing people working round the clock to make the overall experience great. Keep up the good work. Though you guys can have some more vegetarian options in the break fast :-)
Se hospedó 4 noches en abril de 2023
Respuesta de Anahit, el 2 may. 2023
Dear Beloved Guest,We can’t thank you enough for the kind words about our hotel facilities and team. Your review means a lot to us and lets us know we’re on the right track!All our staff will be very much motivated to learn about your kind review towards our work. We are delighted that you have chosen DoubleTree by Hilton Yerevan City Center and hope to welcome you soon to our hotel again.Wish you a nice week!

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en abril de 2023

10/10 Excelente

Anna

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en abril de 2023

10/10 Excelente

Ernst

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en marzo de 2023

10/10 Excelente

Alex, Houston

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2023

10/10 Excelente

Farrah

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was good
Se hospedó 2 noches en febrero de 2023
Respuesta de Anahit, el 6 mar. 2023
Dear Farrah,We really appreciate your positive feedback. All the team at DoubleTree by Hilton Yerevan is committed to make your stay comfortable and enjoyable and we are really excited to know about your kind review.We look forward to welcoming you back in the near future.Wish you a nice day!

10/10 Excelente

Marianna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love everything about this hotel. It’s clean, everyone is friendly, the bed is comfortable, the shower is amazing, the room service is served promptly and it’s quiet!
Se hospedó 2 noches en febrero de 2023
Respuesta de Anahit, el 13 feb. 2023
Dear Marianna,Let us express gratitude from all our staff for such amazing feedback. We are thrilled that you enjoyed your experience.Guests' satisfaction is the top priority both for management and the team and It’s only when we receive such positive feedback, do we rest knowing that we have done our jobs well. We are delighted that you have chosen DoubleTree by Hilton Yerevan and we hope to see you soon in our hotel again.

10/10 Excelente

Thierry

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Sejour parfait
Se hospedó 18 noches en enero de 2023
Respuesta de Anahit, el 6 feb. 2023
Dear Thierry,We are glad to receive your kind feedback. We are constantly working to improve our services, and it is important for us to get your opinion.We are delighted that you have chosen DoubleTree by Hilton Yerevan and hope to welcome you soon again.Hotel Team

10/10 Excelente

thierry

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Séjour toujours agréable avec personnel très convivial et professionnel
Se hospedó 17 noches en diciembre de 2022
Respuesta de Anahit, el 23 dic. 2022
Dear Thierry,We are delighted you have chosen DoubleTree by Hilton Yerevan and grateful for your kind review.Our team is doing the job with love and passion to meet the needs of our guests and we all are more motivated to learn your kind feedback towards our job.We look forward to welcoming you back in the near future.Wish you a nice day!

2/10 Terrible

STEVEN

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal
RUDE Restaurant Staff
Breakfast Restaurant staff very arrogant & rude.. most of old staff to be trained on how to be polite and hospitable with basic courtesy to customers while trainees did a much better job
Se hospedó 3 noches en diciembre de 2022
Respuesta de Anahit, el 23 dic. 2022
Dear Steven,Let us thank you for choosing DoubleTree by Hilton Yerevan.We are really sorry to know that you came across an unpleasant situation during your stay. Your note is very important for us to improve our services and we will do our best to make your next stay more comfortable.Hope to welcome you soon at DoubleTree by Hilton Yerevan.Wish you a nice week!

10/10 Excelente

Norman

Se hospedó 5 noches en noviembre de 2022

10/10 Excelente

Henry, Sandy

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent hotel
Se hospedó 4 noches en octubre de 2022
Respuesta de Anahit, el 19 oct. 2022
Dear Henry,Let us express gratitude from all our staff for such amazing feedback. We are thrilled that you enjoyed your experience. This is the true motivation for all of us to keep doing our job with passion.

10/10 Excelente

Armand

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
its an excellent hotel but there was never a person at the entrance door only in the lobby , and as for the price i discovered that there are many hotels closer to downtown and with more high activity areas for better prices
Se hospedó 7 noches en septiembre de 2022
Respuesta de Anahit, el 5 oct. 2022
Dear Armand, Let us express gratitude from all our staff for such amazing feedback. We are thrilled that you enjoyed your experience. This is the true motivation for all of us to keep doing our job with passion.We are delighted that you have chosen DoubleTree by Hilton Yerevan and we hope to see you soon in our hotel again.Wish you a nice day!

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en septiembre de 2022

10/10 Excelente

Solange, beirut central district

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff. Very clean hotel. Rooms and suites are superb specially on higher floors,the view is amazing.the area is safe you can also walk the center.highly recommended!
Se hospedó 2 noches en septiembre de 2022
Respuesta de Anahit, el 30 sept. 2022
Dear Solange,Let us thank you for your kind and detailed feedback. This is great to learn your opinion about our facilities in separate points, as we work on each of them to make you feel comfortable and relaxed - where little things mean everything. We are delighted that you have chosen DoubleTree by Hilton Yerevan and we hope to see you soon in our hotel again.Wish you a nice day!

10/10 Excelente

Silva

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice hotel real Hilton chain
Se hospedó 6 noches en septiembre de 2022
Respuesta de Anahit, el 27 sept. 2022
Dear Silva,We are endlessly grateful for your kind feedback. We do appreciate your loyalty to the Hilton brand a lot.Delighted to hear that you enjoyed your stay and felt comfortable with us.Thank you for choosing DoubleTree by Hilton Yerevan, we’ll be happy to see you again among our guests.Wish you a nice week!

10/10 Excelente

Ani

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved everything about our stay. The staff is soo friendly and courteous. The hotel itself is very clean. And the location is perfect!
Se hospedó 4 noches en septiembre de 2022
Respuesta de Anahit, el 22 sept. 2022
Dear Ani,We really appreciate your positive feedback. All the team at DoubleTree by Hilton Yerevan is committed to make your stay comfortable and enjoyable and we are really excited to know about your kind review.We look forward to welcoming you back in the near future.Wish you a nice day!

10/10 Excelente

Ann Cheri

Se hospedó 6 noches en septiembre de 2022

10/10 Excelente

Juan Antonio

Se hospedó 4 noches en agosto de 2022