Hi Melinda, We appreciate you review and rest assure we are working all issues mentioned. Just to note, new owners are taking over; so major improvements are in the works. We hope you give us another try when your travels bring you to Yucca Valley. Thank you, Brenda.

Hi Wayne, We appreciate you review and rest assure we are working all issues mentioned. Just to note, new owners are taking over; so major improvements are in the works. We hope you give us another try when your travels bring you to Yucca Valley. Thank you, Brenda.

Hello Shintaro, We appreciate your review. Look forward to seeing you again! Thank you, Brenda Garza

Hi Thomas, We appreciate you review and rest assure we are working all issues mentioned. Just to note, new owners are taking over; so major improvements are in the works. We hope you give us another try when your travels bring you to Yucca Valley. Thank you, Brenda.

Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

Hi Mark, We hope this message finds you well. We would like to take this opportunity to inform you of some exciting changes taking place at SureStay Plus BW Yucca Valley. As of 02/06/2024, we are pleased to announce that the hotel has been acquired by new ownership.While we are enthusiastic about the opportunities this change brings, we also understand that transitions can sometimes lead to concerns. We want to assure you that our primary focus is on ensuring a seamless and positive experience for all our valued guests.As part of this transition, we are committed to maintaining the high standards of service that you have come to expect from Bestwestern. However, we recognize that there may be some challenges during this period, and we sincerely apologize for any inconvenience you may encounter.Our team is working diligently to address any issues that may arise and to enhance your overall experience. If you have any specific concerns or if there is anything we can do to make your stay more comfortable, please do not hesitate to reach out to our front desk at (760) 365-3555. We genuinely appreciate your understanding and patience during this time of change. We value your loyalty and look forward to continuing to serve you with the same level of excellence that has been defined. Thank you for choosing SureStay Plus by Best Western Yucca Valley. We are excited about the future and are grateful for the opportunity to be part of your travel experiences.

Hi Jill, Thank you for your review! We hope to see you again soon. -Brenda Garza

Hello Daniel, We are glad you enjoyed your visit and we look forward to seeing you again. Thank you, Brenda Garza

Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.