Recepción

Opiniones de ARIES Hotel & SPA

5 out of 5
ARIES Hotel & SPA
ul. M. Zaruskiego 5, Zakopane, Lesser Poland

Opiniones

9.6

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 529 de 631 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 71 de 631 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 21 de 631 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 5 de 631 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 5 de 631 opiniones" "

9.8/10

Limpieza

9.4/10

Servicio y personal

9.6/10

Servicios

9.8/10

Condiciones de la propiedad

9.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

diego

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2023
Respuesta de Jakub Mularski Operationam Manager, el 28 mar. 2023
Dear Mr Diego,thank you for choosing Aries Hotel & Spa for your stay.Feel free to visit us again.Best regards

8/10 Bueno

Berenice

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Es un lugar hermoso y con instalaciones muy cómodas y bonitas.
Se hospedó 2 noches en marzo de 2023
Respuesta de Jakub Mularski Operational Manager, el 17 mar. 2023
Dear Guest,thank you for your opinion and review.I am happy that you enjoyed your time at Aries Hotel & Spa.Feel free to visit us again.Best regards

10/10 Excelente

SANTOS, Madrid

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
FABULOSO
Magnífico hotel. Spa y sauna fabulosas. Servicio del hotel impecable. Lo recomiendo 100%

10/10 Excelente

MIGUEL, PALMA DE MALLORCA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
un lujo
Gran Hotel si te lo puedes permitir, el mejor en el que estado, todo perfecto

10/10 Excelente

Marcin

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super
Se hospedó 4 noches en abril de 2024
Respuesta de Wawrzyniec Woźniak, Concierge, el 14 abr. 2024
Szanowny Panie Marcinie, Dziękuję za wybór Aries Hotel & Spa Zakopane i cieszę się, że pobyt w pełni spełnił oczekiwania. Będzie nam niezmiernie miło gościć Państwa ponownie w przyszłości!

10/10 Excelente

Agnes

Fabulous place! The saunas and hot-cold tubs were great. Our concierge was wonderful, helped with every question.
Se hospedó 2 noches en marzo de 2024
Respuesta de Wawrzyniec Woźniak, Concierge, el 2 abr. 2024
Dear Agnes, Thank you for your comment on your recent Aries experience. I am delighted to hear that you enjoyed our Concierge services and our cozy wellness. Hope we will have an opportunity to meet you again at the Aries - please feel invited! Warm greetings from Zakopane!

10/10 Excelente

Jason

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
All staff members were great and room was very clean. The duf duf was amazing, with tons of babes I was chatting up all night.
Se hospedó 1 noche en marzo de 2024
Respuesta de Wawrzyniec Woźniak, Concierge, el 18 mar. 2024
Dear Jason, Thank you for leaving the highest score and for your colorful comment. Thank you for appreciating our staff and the cleanliness of the hotel. I hope that we will meet again at Aries Hotel & Spa - please feel invited!

10/10 Excelente

Facundo, Miami

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super nice hotel, very well located. If I would come back to Zakopane I would choose the same hotel
Se hospedó 2 noches en febrero de 2024
Respuesta de Jakub Mularski Operations Manager, el 26 feb. 2024
Dear Guest,thank you for your warm opinion. I am happy you enjoyed your time at Aries Hotel & Spa Zakopane.I hope you will choose us again when you visit Zakopane.Best regards

10/10 Excelente

Yitzchok

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very Freindly staff and ready every step of the way
Se hospedó 3 noches en febrero de 2024
Respuesta de Operations Manager, el 8 feb. 2024
Dear Guest,thank you for choosing Aries Hotel & Spa for your stay.I am happy that you enjoyed your time with us.Best regardsJakub Mularski

10/10 Excelente

Karen

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
This was our 4th visit and looking forward to many more! Best bits - welcoming reception, great spa and superb breakfast!
Se hospedó 2 noches en enero de 2024
Respuesta de Wawrzyniec Woźniak, Concierge, el 25 ene. 2024
Dear Karen, Thank you for choosing our hotel once again! I am pleased to hear that you had another nice stay with us, enjoying our fabulous breakfasts, cozy SPA as well as efforts of our caring Front Office Team. Hope that we will have an opportunity to host you for 5th, 10th or even 15th time here in charming Zakopane - please feel invited!

10/10 Excelente

Dean

Le gustó: Condiciones de la propiedad
The hotel was amazing and staff great .people in town were found to be rude as were staff working for the airline lufansu
Se hospedó 5 noches en enero de 2024
Respuesta de Wawrzyniec Woźniak, Concierge, el 25 ene. 2024
Dear Dean, Thank you for choosing Aries Hotel & Spa Zakopane and taking time to write a review. I am happy to hear that you found our Team attentive and enjoyed unique design of the place. Sorry to hear that you found people in the city rude - I hope that this is only the first impression and subsequent meetings in Zakopane in the future will show wonderful Polish hospitality. We would love to host you again!

10/10 Excelente

Marcia

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Another lovely stay at the Aries Spa Hotel.
We have stayed at the Aries on six separate occasions as a couple and our more recent stays, with friends. Fabulous Hotel/Spa, which is well worth a visit. Lovely, accommodating staff. Breakfast selection is superb. Spa treatments are varied and very good. Location is excellent for main Zakopane and Skiing, if this your choice. Lots to do in the surrounding area.
Se hospedó 3 noches en enero de 2024
Respuesta de Jakub Mularski Operations Manager, el 23 ene. 2024
Dear Marcia,yhank you so much for taking the time to leave such a kind and positive review following your recent stay with us. We greatly appreciate your feedback and are delighted to hear that you enjoyed our excellent service, convenient location, and delicious food.At Aries Hotel, we strive to provide exceptional service to all our guests, and we are thrilled that we met your expectations. Our team works diligently to ensure that every aspect of your stay is enjoyable and memorable.Best regards

10/10 Excelente

Robin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Empfangsservice/Reception war super, Hotelrestaurant herrvorragend Gesammtkonzept ideal: SPA Bereich mit Pool und 4 Saunas, Bar, Restaurant und Disco in einem
Se hospedó 2 noches en enero de 2024
Respuesta de Jakub Mularski Operations Manager, el 9 ene. 2024
Dear Guest,we are delighted that you were satisfied with our services. Our Reception team always strives to provide excellent service, and the kitchen of our hotel restaurant consistently emphasizes high-quality dishes. We managed to create an ideal combination for you with a spa area featuring a pool and four saunas, a bar, a restaurant, and a disco brings us immense joy. We hope you had a relaxing stay, and we look forward to hosting you again. Thank you for choosing our hotel!

10/10 Excelente

Szilvia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Operations Manager, el 4 ene. 2024
Dear Guest,thank you for choosing Aries Hotel & Spa for your stay.We hope to see you next time in the future.Best regardsJakub Mularski

10/10 Excelente

Szabina

Se hospedó 2 noches en diciembre de 2023
Respuesta de Operations Manager, el 2 ene. 2024
Dear Guest,thank you for choosing Aries Hotel & Spa for your stay.Feel free to visit us again.Best regardsJakub Mularski

4/10 Malo

Glenn

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
The property was extremely nice and the room was spacious and comfortable Danny. Unfortunately the staff and service was very poor. The area around the hotel was incredible.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Operations Manager, el 15 ene. 2024
Dear Guest,thank you for sharing your feedback on the property. We're delighted to hear that you found the property itself to be extremely nice, and the spacious and comfortable room added to your positive experience. However, we sincerely apologize for any inconvenience you may have encountered with the staff and service. Your feedback is invaluable to us, and we will address these concerns to ensure a more seamless and enjoyable experience for future guests.On a brighter note, we're thrilled that you enjoyed the incredible surroundings of the hotel's area. We appreciate your input, and we hope to have the opportunity to welcome you back for an improved stay in the future.Warm regards,Jakub Mularski

10/10 Excelente

Patrick David

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Operations Manager, el 22 dic. 2023
Dear Guest,thank you for your review. I am happy that you enjoyed your time at Aries Hotel & Spa.Feel free to visit us again.Best regardsJAkub Mularski

10/10 Excelente

Patrick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2023
Respuesta de Wawrzyniec Woźniak, Concierge, el 17 dic. 2023
Dear Patrick, Thank you for your review. I hope that your recent stay with us at the Aries was full of great memories. On your next visit in charming Zakopane, please do not hesitate to choose us again. Warm regards

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Adventi hétköznapok
Se hospedó 4 noches en diciembre de 2023
Respuesta de Wawrzyniec Woźniak, Concierge, el 18 dic. 2023
Dear Guests, Thank you for choosing Aries Hotel & Spa Zakopane and leaving a highest score for the place. I believe that time spent with us was full of great memories. On your next visit in charming Zakopane, please do not hesitate to choose Aries again!

10/10 Excelente

Jane

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Wawrzyniec Woźniak, Concierge, el 17 dic. 2023
Dear Jane, Thank you for choosing Aries Hotel & Spa Zakopane and leaving a highest score for the place. For more moments of carefree relaxation, please do not hesitate to choose us again! Warm greetings from Zakopane!

10/10 Excelente

Barry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Wawrzyniec Woźniak, Concierge, el 13 dic. 2023
Dear Barry, Thank you for choosing Aries Hotel & Spa Zakopane and leaving a highest score for the place. I hope that your time with us brought you many amazing memories. Looking forward to your next visit in charming Zakopane! Warm regards

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Everything was wonderful. Worth the price. Most amazing breakfast.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Wawrzyniec Woźniak, Concierge, el 10 dic. 2023
Dear Guest, Thank you for choosing Aries Hotel & Spa Zakopane and leaving a highest score. I am delighted to hear that you had an amazing time with us, appreciating our famous breakfasts. We would love to host you once again in the future! Warm greetings from Zakopane!

10/10 Excelente

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
5* Stay at Aries Hotel & Spa
We spent 5 nights in the beautiful Aries Hotel to celebrate my girlfriends birthday. Upon arrival to the hotel, we received a very warm welcome and swift check-in. The hotel had kindly left a birthday balloon, teddy bear and edible treats for my girlfriend in our room. Our standard room (104) had a stunning view overlooking the Tatra mountains. The room was very clean, warm and comfortable. Olga from Concierge was absolutely wonderful and helped me organise a bottle of bubbles and a stunning birthday cake for my girlfriend. We made use of the Spa most days which was a lovely treat after a long days out in the wintry weather. My girlfriend had a spa treatment which she thoroughly enjoyed. One of our favourite meals was at the hotel restaurant (Halka) so would highly recommend. The buffet breakfast were also very nice. We organised our transfer back to the airport through the hotel, and were pleasantly surprised as Olga drove us. She was such great company, and is certainly a credit to Aries. All in all, a wonderful stay and will look forward to returning, hopefully next year.
Se hospedó 5 noches en noviembre de 2023
Respuesta de Wawrzyniec Woźniak, Concierge, el 10 dic. 2023
Dear Daniel, Thank you for choosing Aries Hotel & Spa Zakopane for girlfriend's birthday celebrations. I am pleased to hear that you appreciated our efforts to provide you a satisfying experience while staying with us and that you enjoyed our Restaurant and Spa. For more moments of carefree relaxation, please do not hesitate to choose Aries again in the future - we are looking forward to your next visit! Warm greetings from Zakopane!

8/10 Bueno

Jason

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023
Respuesta de Wawrzyniec Woźniak, Concierge, el 10 dic. 2023
Dear Jason, Thank you for your review. We are glad that you had an enjoyable time with us. On your next visit in charming Zakopane please do not hesitate to choose Aries again!

10/10 Excelente

Patrick

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Wawrzyniec Woźniak, Concierge, el 25 dic. 2023
Dear Patrick, Thank you for your review. I hope that your recent stay with us at the Aries was full of great memories. On your next visit in charming Zakopane, please do not hesitate to choose us again. Warm regards

8/10 Bueno

Mariana

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bom, mas não corresponde a um 5 estrelas. Quartos mal insonorizados. Os quartos com a varanda não dão para a montanha.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Operations Manager, el 30 nov. 2023
Dear Mrs Mariana,Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience caused by the insufficient soundproofing in the rooms. Your concerns are valuable to us, and we will certainly address this issue to enhance the overall guest experience.All Renesance Double rooms have a mountain view. You can admire the panorama of the Tatra Mountains and Giewont from the balconies.We hope to have the opportunity to welcome you back in the future and provide you with an improved and more enjoyable stay.Best regardsJakub Mularski

10/10 Excelente

Arhtur

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Best value in Zakopane. We loved the decor and ambiance of the hotel. Professional and friendly staff, unparalleled breakfastt. I highly recommend Aries.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Operations Manager, el 28 nov. 2023
Dear Mr Arthur,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are thrilled to hear that you had a pleasant experience during your time with us.We are grateful for your positive review and are truly committed to providing exceptional service to all our guests. Should your travels bring you back to this area, we would be honoured to welcome you again at our hotel.Best regardsJakub Mularski

10/10 Excelente

Jari

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was perfect and quality high!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Operations Manager, el 30 nov. 2023
Dear Guest,thank you so much for taking the time to leave such a kind and positive review following your recent stay with us. We greatly appreciate your feedback and are delighted to hear that you enjoyed our service.Feel free to visit us again.Best regardsJakub Mularski

10/10 Excelente

Lee

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Weekend break
Clean, comfortable, great selection of food for breakfast and excellent facilities. Central location and free parking.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Wawrzyniec Woźniak, Concierge, el 23 nov. 2023
Dear Lee, Thank you for your comment on your recent Aries experience. I am happy to hear that you enjoyed your time with us, appreciating our facilities, fabulous breakfasts and cleanliness. Please feel more than welcome to visit us again in the future! Warm greetings from Zakopane!

10/10 Excelente

Miroslav

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent experience.
As allways friendly profesional staff, focus to details, tasty breakfast, happy to come back:)
Se hospedó 2 noches en noviembre de 2023
Respuesta de Wawrzyniec Woźniak, Concierge, el 19 nov. 2023
Dear Miroslav, Thank you for your comment on your recent Aries experience. We are always delighted seeing our Guests returning to us! So good to hear that you enjoyed our amazing breakfasts and efforts of our Staff. Please feel more than welcome to visit us again! Warm greetings from Zakopane!

10/10 Excelente

ANDRE, Bradenton

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, we enjoyed everything about the hotel.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Wawrzyniec Woźniak, Concierge, el 17 nov. 2023
Dear Andre, Thank you for your comment on your recent Aries experience. I am pleased to hear that your stay with us was full of great memories and that everything met your expectations. We would love to host you again in the future! Warm greetings from Zakopane!

10/10 Excelente

Zuzanna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Went above and beyond all expectations, had amazing spa facilities and the breakfast buffet was very diverse in choice. We couldn’t recommend this hotel enough. Thank you to all the staff for our very warm welcome and stay!
Respuesta de Wawrzyniec Woźniak, Concierge, el 12 nov. 2023
Dear Zuzanna, Thank you for your comment on your recent Aries experience. I am delighted to hear that your visit here exceeded your expectations. Thank you for appreciating efforts of our hospitality-oriented Team, as well as our fabulous breakfasts and SPA facilities. We would love to host you again in the future! Warm regards

10/10 Excelente

Pawel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 8 noches en octubre de 2023
Respuesta de Wawrzyniec Woźniak, Concierge, el 12 nov. 2023
Szanowny Panie Pawle, Dziękujemy za wybór Aries Hotel & SPA Zakopane i pozostawienie najwyższej noty dla obiektu. Mamy nadzieję, że jeszcze niejednokrotnie będziemy mieli okazję gościć Pana w wyjątkowych wnętrzach dawnego Domu Turysty PTTK.

6/10 Aceptable

A.

Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
A szoba tiszta, de ár érték arányban nem komfortos. Kicsi, kevés a mozgástér, az ágy be van szorítva, még egy fotel sincs. A tisztasággal nincs gond. Nincs kilátás a szobából. Nyomasztó az 5* ellenére. A wellnesben a kinti dzsakuccik kicsik.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Wawrzyniec Woźniak, Concierge, el 12 nov. 2023
Dear Guest, Thank you for your comment on your recent Aries experience and for appreciating spotless cleanliness. Sorry to hear you did not entirely enjoy your room and wellness. I would like to note that we are located in a historic building of former Tourist House, so rooms may differ slightly in terms of size and layout. In our offer we have wider variety of rooms and suites, I am highly recommending choosing them if you are looking for more spaces to enjoy in the room. I hope that we will have an opportunity to host you once again in the future to provide you truly 5* experience. Warm greetings from Zakopane!

6/10 Aceptable

anna

Le gustó: Limpieza
I was here 4 ago. Things have changed. Did use the spa. Chi Chi (sp?) was fantastic! However noise above my room. Kids jumping off bed perhaps, people wearing cement boots. It was awful!! Complained stopped for an hour and back again! Spoke with manager in the morning, tried to make excuses, the noise bylaw is 10 pm !! He said. I about fell over. Yes. But not in my room. ! Just excuses!! I’m sorry…. Damage was done. Buffet has gone down hill. Plums oozing because they were overripe. Grapes with stems. Limited choice of fruit dessert only torte and cheesecake. Not the same quality as 4 years ago. Room was great.
Se hospedó 3 noches en octubre de 2023
Respuesta de Wawrzyniec Woźniak, Concierge, el 12 nov. 2023
Dear Anna, Thank you for choosing the Aries Hotel & Spa Zakopane once again. We really value the fact that we are a base our Guests choose returning to this charming city. Thank you for appreciating SPA services as well the room you got. Sorry to hear about some issues which made your stay not entirely satisfying. Your noise complain was treated with due care and we were monitoring the situation and noise level on the floor above you. I would also like to assure you that at our buffet breakfasts we serve only products of highest quality, including products from local producers and suppliers. Wide variety of fresh fruits are our pride - I promise that we take more efforts checking their freshness. I would like to mention that the offer of breakfast desserts has been maintained at a high level for years, ensuring daily variety and quality guaranteed by our excellent confectioners, winners of many awards. I really hope that despite some incoveniences you faced during your recent stay, you will choose our hotel in the future. Kind regards

10/10 Excelente

Laura

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A beautiful hotel, just right for a quiet two nights in the off season, in late October.
Se hospedó 2 noches en octubre de 2023
Respuesta de Wawrzyniec Woźniak, Concierge, el 1 nov. 2023
Dear Laura, Thank you for your comment on your recent Aries experience. I am delighted to hear that you had an amazing time with us and enjoyed charm of Zakopane off season. For more moments of carefree relaxation, please do not hesitate to choose Aries Hotel & Spa again in the future. Warm greetings from Zakopane!

10/10 Excelente

Henrik

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastisk oplevelse! Det hotel skal opleves! Storslået i skønne omgivelser.
Se hospedó 3 noches en octubre de 2023
Respuesta de Jakub Mularski Operations Manager , el 28 oct. 2023
Dear Mr Henrik,thank you so much for choosing our hotel as your accommodation during your visit. We are thrilled to hear that you enjoyed our location.Feel free to visit us again.Best regards

10/10 Excelente

Anna

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was alert, polite, and helpful in helping us plan our day to Morskie Oko. Thank you!
Se hospedó 1 noche en octubre de 2023
Respuesta de Wawrzyniec Woźniak, Concierge, el 27 oct. 2023
Dear Anna, Thank you for choosing Aries Hotel & Spa Zakopane and taking time to write the review. I am pleased to hear that you appreciated efforts of our Team to provide you with all tips for sightseeing around the city. We would love to host you again! Warm greetings from Zakopane!

10/10 Excelente

Beata

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The best hotel I have stayed at in a while. It has everything you could ask for and more. Amazing children’s play rooms, beautiful pool and saunas. The massage at the spa was great. The breakfast has such a selection that it’s hard to choose. We also received a beautiful room upgrade that exceeded my expectations. I am already booking my next stay there when I come back to Zakopane in January. It gets 6 stars from us.
Respuesta de Concierge, el 27 oct. 2023
Dear Beata, Thank you for your comment on your recent Aries experience which is a huge compliment for our Team. I am delighted to hear that your stay with us met (and maybe even exceeded) your expectations and that you enjoyed amenities for our petite Guests, SPA services and our famous breakfasts. We are looking forward to see you in January in the very heart of Zakopane - the Winter Capital of Poland. Best regards, Wawrzyniec Woźniak

10/10 Excelente

Chang Fu

Se hospedó 2 noches en octubre de 2023
Respuesta de Wawrzyniec Woźniak, Concierge, el 25 oct. 2023
Dear Chang Fu, Thank you for choosing Aries Hotel & Spa Zakopane and leaving a highest score for the hotel. We would love to host you again in the future! Warm greetings from Zakopane!

10/10 Excelente

Maciej

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Kierownik Operacyjny, el 24 oct. 2023
Szanowny Panie Macieju,dziękujemy za wybranie Hotelu Aries & Spa na Pana pobyt. W imieniu zespołu dziękuję za ocenę.Z poważaniemJakub Mularski

10/10 Excelente

Hilde Berg

Se hospedó 2 noches en octubre de 2023
Respuesta de Jakub Mularski, el 17 oct. 2023
Dear Guest,thank you for your kind review and for choosing our hotel. We look forward to the pleasure of serving you again in the near future.Best regards

10/10 Excelente

Evan

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hotel with nice staff and a good location to town. The breakfast in the morning was wonderful as well.
Se hospedó 1 noche en octubre de 2023
Respuesta de Wawrzyniec Woźniak, Concierge, el 7 oct. 2023
Dear Evan, Thank you for your comment on your recent Aries experience. I am delighted to hear that you enjoyed your time with us, especially appreciating our unique design, caring Staff, amazing breakfasts and central location. We would love to host you again! Warm greetings from Zakopane!

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
Overpriced
5 stars Polish hotel, not 5 stars world hotel. But stuff was friendly and helpful. Always greeting you when they see you. Bit overpriced.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Wawrzyniec Woźniak, Concierge, el 7 oct. 2023
Dear Guest, Thank you for choosing Aries Hotel & Spa Zakopane and taking time to write your review. I am pleased to hear that you were amazed by efforts of our caring Staff. If there is anything what could make your stay even more enjoyable, we are available 24/7 to help you throughout your stay. Satisfaction of our Guests is our priority, then I would be grateful if you provide us in a direct message any suggestions of improvements that could make your next future stay unforgettable. Hope that we will have an opportunity to meet you once again in the very heart of Zakopane. Kind regards

10/10 Excelente

Casey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic Hotel
The hotel is in a fantastic location, just off the main street so it's quiet. The breakfast is the best variety I have ever had at a hotel, and delicious. Rooms are very nice, comfy bed, air conditioned, and my only complaint is they use the flat pillows instead of nice fluffy ones. The pool, sauna and cold plunge were all wonderful. The jacuzzi's however, were lukewarm and barely warmer than the pool. Overall, it's a great hotel and I only really had two things I wish they would do differently.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Wawrzyniec Woźniak, Concierge, el 2 oct. 2023
Dear Casey, Thank you for sharing your insight on your recent Aries experience. I am delighted to hear that you had an amazing time with us. Every comment of our Guests helps us to constantly improve our services so I hope that with your another future stay at the Aries everything will be nice. Warm greetings from Zakopane!

10/10 Excelente

Malgorzata

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing atmosphere, delicious food, friendly staff, highly recommended
Se hospedó 1 noche en septiembre de 2023
Respuesta de Wawrzyniec Woźniak, Concierge, el 2 oct. 2023
Dear Malgorzata, Thank you for your kind comment on your recent Aries experience. I am pleased to hear that you enjoyed unique atmosphere of the place as well as efforts of our Team. Please feel more than welcome to stay with us again!

10/10 Excelente

Marek

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Wawrzyniec Woźniak, Concierge, el 2 oct. 2023
Dear Marek, Thank you for a highest score for the Aries Hotel & Spa Zakopane. We would love to host you again in the future! Best regards

10/10 Excelente

Bozena

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Przed porannym wyjściem w góry o 6 rano mieliśmy przygotowany pyszne śniadanie. Nie było problemu z przechowanie m bagażu. Po powrocie bardzo mili ludzie w recepcji
Se hospedó 1 noche en septiembre de 2023
Respuesta de Kierownik Opracyjnie, el 27 sept. 2023
Szanowna Pani Bożeno,dziękuję za Pani opinie. cieszę się, ża ma Pani same pozytywne odczucia po pobycie W Aries Hotel & Spa.Z poważaniemJakub Mularski

10/10 Excelente

Oren

Se hospedó 2 noches en septiembre de 2023
Respuesta de Operational Manager, el 27 sept. 2023
Dear Guest,Thank you so much for choosing our hotel as your accommodation during your visit. We are thrilled to hear that you enjoyed your stay.Best regardsJakub Mularski

10/10 Excelente

Lubos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de Operations Manager, el 20 sept. 2023
Dear Guest,thank you for taking the time to share your feedback about your recent stay at our hotel. We are thrilled to hear that you had a pleasant experience during your time with us.Best regardsJakub Mularski