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Opiniones de Quality Suites

3 out of 5
Quality Suites
3165 South Danville Drive, Abilene, TX

Opiniones

5.8
Puntuación de 10, es decir, Excelente. Basada en 67 de 332 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 56 de 332 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 54 de 332 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 66 de 332 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 89 de 332 opiniones" "

6.2/10

Limpieza

6.6/10

Servicio y personal

7.4/10

Servicios

5.4/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Triste recuerdo
Solo para dormir porque ni la tv servia, las maquinas para hacer hielo no trabajaban, el precio alto a comparasion al servicio que recives
Respuesta de khasim, el 15 ago. 2015
Thank you for staying with us. Sorry for any inconvenience. Breakfast, TV and Pool issue is resolved. We really appreciate your business.

10/10 Excelente

Summer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very friendly and clean and spacious room. Will not hesitate to stay again!
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Krystal

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Alma

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Indoor pool!
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

samuel

Viaje familiar, Viaje familiar con niños
Le gustó: Condiciones de la propiedad
Easy on and off the freeway. Very kind staff at front desk. Great check in experience.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Kelly

They do not have a Continental breakfast as advertised!!! They need to look at Europe hotels continental breakfast!!! Huge difference. Afternoon staff was awesome
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Brandy

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very friendly rooms were clean and nice
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Timothy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Tamara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Owner waa friendly and my guests were allowed an early check-in. They enjoyed the heated indoor pool.
Se hospedó 5 noches en diciembre de 2023

10/10 Excelente

Olga

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

tracey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Raul

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Sharon

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very nice would come back here again.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

tiffany

Viaje de negocios, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was pleasant. Rooms were clean. Pool area as well as the pool itself was nice and well kept. Accommodated me w a service dog also. Definitely will stay here sgain.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Olga

Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Timothy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location...
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Paul

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Natalie

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza y condiciones de la propiedad
The place was pretty dirty, someone else hair was still in the sinks and the paint was chipping and the bathrooms smelled like old sewage and the air conditioning was the worst, the unit was super loud we could barely sleep and the tv had two remotes where only one could turn on the tv and volume and the other could only change the channels it was so confusing and the parking lot didn’t even have cameras so we were worried about our car because we were right next to a busy restaurant and the pillows were so flat I had three stacked on each other and it was still uncomfortable
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Pamela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The Staff is excellent. Willing to do anything to make your stay as relaxing as possible

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2023

2/10 Terrible

Jimmy

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This property wouldn't rent to us because they have an in house policy about renting to locals our ac was out we had no where to go they refunded the money but it takes 3-5 business days so no money left no place to sleep I would not recommend staying here the staff is trashy and the place was dirty!!! Very very displeased on humanity these days....
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Christi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en abril de 2023

8/10 Bueno

Andrea

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Tammie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Jesse Robert

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en febrero de 2023

8/10 Bueno

Sarah

Se hospedó 2 noches en enero de 2023

10/10 Excelente

Jesse

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Staff was friendly
Se hospedó 2 noches en mayo de 2022

8/10 Bueno

Trey

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2022

10/10 Excelente

Mitchell

Le gustó: Servicio y personal y condiciones de la propiedad
I seen so many bad reviews I almost didn’t stay here, but I gave it a chance. My stay was fine, staff was accommodating when I asked for an extra blanket. My room was clean. Don’t judge a book by its cover I guess!
Se hospedó 1 noche en mayo de 2022

2/10 Terrible

Edweena

No le gustó: Limpieza, servicios, condiciones de la propiedad
Drive 19hrs to be told i wasn't allowed to have any visitors not even for 5min to come see me since i was in town.
Se hospedó 2 noches en abril de 2022
Respuesta de gm, el 8 may. 2022
we do apologize for inconvenience but for all our guest have pleasant stay we have restriction on visitors during some hours.

10/10 Excelente

Cynthia

Viaje en grupo
Le gustó: Servicio y personal
Golf trip
It was just an overnight start for a golf tournament. Water pressure at sink was poor.
Se hospedó 1 noche en abril de 2022

6/10 Aceptable

Ashley

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Worst nights ever
Hotel was dirty and outdated . The pool was only reason we booked there and it was out of order . Beds were hard as a rock and tv was crap and would not stay on . The breakfast was a joke . Will not be staying here ever again .
Se hospedó 2 noches en abril de 2022
Respuesta de gm, el 8 may. 2022
hello Ashley. sorry for the inconvenience during your stay with us. on our page clearly indicated that pool is under renovation till further date. we have only continental breakfast if you was expecting some thing more ?

2/10 Terrible

Ali

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Stay Away
I'm not sure why there are so many recent highly rated reviews, but it makes me livid because I trusted those. This place is abysmal. Dirty, decaying, and downright sketchy. I pulled in and immediately regretted my reservation, simply based on the exterior appearance. I probably should have just cancelled and taken the loss, but I didn't. I'm still alive and I still have all of my possessions, but that's about as good as it gets. Several things are broken and/or rusted. The curtains are moth-eaten, the window is secured with a screw driven into the track, the sink drained extremely slowly, we were given used toiletries, the drawers and side tables were visibly dirty with debris, and my 9 yo son found a pill under the coffee packets. Also, the pool was completely drained and there apparently hasn't been a hot tub at this location in YEARS, although posted pictures show otherwise.
The pill my young son found under the coffee packets.
Se hospedó 1 noche en abril de 2022
Respuesta de gm, el 4 abr. 2022
hello guest. we do apologize for not coming thru your expectation. we will take your comments to our housekeeping department and let them know your experince.

10/10 Excelente

Tom

Viaje familiar
Le gustó: Limpieza y servicio y personal
The best part about the place was the staff. Very friendly and accommodating and so up to speed with their customer service at check in and during breakfast
Se hospedó 2 noches en marzo de 2022

6/10 Aceptable

Rowlan

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Huge suite type room. Well worn, but comfortable.
Se hospedó 1 noche en febrero de 2022

4/10 Malo

Darcee, Granbury

Viaje en pareja
Le gustó: Servicio y personal
Not able to use the pool, it was only half full and the water was green. Entering our room (bottom floor), you could smell the mustiness, the back of the curtains have black mold which is bad when you have people who are allergic to it. The sink didn't drain and there was still hair all around the sink from previous. The bathroom was not very well cleaned. There was still a wet towel on the back of the door with blue hair dye on it as well as the shower walls. We won't be booking here again.
Se hospedó 1 noche en marzo de 2022
Respuesta de Guest Relations, el 10 mar. 2022
Dear Darcee, Thank you for your thoughts on your recent visit. Had we known that your room was not to our usual standards, our team would have been happy to accommodate you accordingly. Rest assured, we are looking into your concerns, and we hope to welcome you back for a better overall stay in the future.

10/10 Excelente

Michael

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great
We always stay at Americas best value inn and we always love it.
Se hospedó 2 noches en febrero de 2022

2/10 Terrible

Bradley

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Sucked
Se hospedó 1 noche en enero de 2022

6/10 Aceptable

Dick Tracy

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Se hospedó 1 noche en enero de 2022

6/10 Aceptable

Debra

Viaje de negocios
Le gustó: Servicio y personal
I asked to have a different room as the baseboards looked like it had been flooded and it was at the end of the hall next to the exit door and the second room I was in I had killed 2 spiders and then there was no hot water in the sink the next morning I won’t be going back
Se hospedó 1 noche en enero de 2022

10/10 Excelente

Brad

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
NA
Se hospedó 2 noches en octubre de 2021
Respuesta de gm, el 17 nov. 2021
Thank You for staying with us. Look forword to seeing you soon agai.

8/10 Bueno

Tammy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Softball tournament weekend
The bed could have been some better and the cleaning could have also been better but overall i would stay again.
Se hospedó 2 noches en septiembre de 2021
Respuesta de gm, el 11 oct. 2021
thank you for staying with us. we will look forword on your suggestion. see you again soon.

2/10 Terrible

carmen

Viaje familiar
Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Sad experience
Was terrible experience we had gone for the indoor pool cuz we know it was humid and it was not usable it was only half filled they say they're redoing reconstruction but that is I never said anywhere there was film the whole place smelled very musty wasn't a good smell we had to air out the room before we could enter I'm so glad I brought my own febreze a staff was kind of snotty not very friendly room was a little who was dirty it was brown stuff on the shower walls I had to wash it before I could take a shower I would not recommend this one I won't be going back
Se hospedó 1 noche en julio de 2021
Respuesta de gm, el 18 jul. 2021
Clean and comfortable lodgings are paramount to a wonderful stay, so we're glad that your room met our high standards in hospitality. It is regrettable, however, that the service you encountered was not of our usual quality. We have spoken to our team regarding your experience, and we hope to show you what a warm welcome with us looks like the next time you're in town.

8/10 Bueno

Anthony

Se hospedó 1 noche en julio de 2021
Respuesta de gm, el 23 jul. 2021
thank you for staying with us

4/10 Malo

Cliente verificado

Viaje en grupo
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The property is in the process of being updated. The room was clean but there was no remote to turn on the Tv. Called the desk and no one answered. Left 5 messages no one ever called back. Walked to the desk and no one there.
Se hospedó 1 noche en julio de 2021
Respuesta de Guest Relations, el 14 jul. 2021
Clean and comfortable lodgings are paramount to a wonderful stay, so we're glad that your room met our high standards in hospitality. It is regrettable, however, that the service you encountered was not of our usual quality. We have spoken to our team regarding your experience, and we hope to show you what a warm welcome with us looks like the next time you're in town.

2/10 Terrible

Randie

Viaje familiar
No le gustó: Servicio y personal
My experience was not pleasing. I had booked at the hotel because of the pool. I get there, I asked the person at the front desk if there was a curfew for the pool. That is when I was informed that the pool was under maintenance. I had told him that is not what it said on the site. Then the next morning, I get up to take a shower, and it was a very cold shower…I did let the front desk know when I checked and I was told that I was the only who had said something. Not once was I asked if they could do something to accommodate me…from the night before and the next day. Last time I will book a hotel with America’s Best Value Inn.
Se hospedó 1 noche en julio de 2021

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Amid construction, was tolerable. Wish we’d been made aware of closed pool and no hot tub.(Was main reason for selection). Staff very accommodating.
Se hospedó 2 noches en junio de 2021
Respuesta de gm, el 23 jul. 2021
we do apologize for information on renovation. we have auto email set up for each reservation to inform what is available . your case i think we missed somehow. hopefully before your next trip we should done with work and you can enjoy all amenities. thank you

10/10 Excelente

Angela

Se hospedó 3 noches en junio de 2021
Respuesta de gm, el 23 jul. 2021
thank you Angela for staying with us. we appreciate your bussiness.

4/10 Malo

Terri

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Very Disappointing
When I went in, the front lobby was nice. They were renovating, so I thought this is good. When I got to my room, I was so disappointed. The furniture was all kinds of beat up. The bathroom was horrible. The one piece surround, around the tub was caked with caulk. I couldn't bring myself to use the shower. I checked out the next morning and went somewhere else.
Se hospedó 4 noches en junio de 2021

8/10 Bueno

Doris

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel
The night time desk clerks canceled our reservations then charged bigger price than was originally supposed be honored. The day time hotel corrected the errpr next morning.
Se hospedó 1 noche en junio de 2021