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Opiniones de Friendship International Hotel

4 out of 5
Friendship International Hotel
Africa Avenue (Bole Road), opposite to, Alem Building, near to Robel Plaza, Addis Ababa

Opiniones

6.8
Puntuación de 10, es decir, Excelente. Basada en 28 de 99 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 23 de 99 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 21 de 99 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 9 de 99 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 18 de 99 opiniones" "

7.2/10

Limpieza

7.2/10

Servicio y personal

7.6/10

Servicios

6.8/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Endalkachew

Le gustó: Servicio y personal
No le gustó: Limpieza
Location is good. Breakfast is excellent. Cleanliness of room and bath shower needs attention.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

salah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I like it
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Sehen

Se hospedó 3 noches en enero de 2024
Respuesta de Minwuyelet Tadesse, el 24 mar. 2024
GreetingHow can i see the reviews.i only shows number.

2/10 Terrible

Ivan

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Hakim

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Mohamed

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The manager of the hotel treat us very badly. The hospitality staff is unprofessional .
Se hospedó 3 noches en agosto de 2023
Respuesta de Minwuyelet Tadesse, el 2 sept. 2023
Dear Mohamed,GreetingThank for your comment and very sorry for that hopping.But you book one single bed(Double bed) this bed accommodate only one person or couple (husband and wife only). you are come in three person two adult (The same sex) and one child . So to accommodate two same sex in one bed not allowed.Hospitality Regards

2/10 Terrible

Layne

Se hospedó 8 noches en julio de 2023
Respuesta de Minwuyelet Tadesse, el 22 jul. 2023
Dear Layne,Greeting Dear Layne why you write this review, you are not satay our hotel?Hospitality Regards,

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very uncomfortable bed, they cheat for more money.
I paid for 1 adult n 1 kid. Getting there the receiption asks for 10 usdollar more saying I should pay more for my kid! I argued n showed that was paid for. Which I declined n was let in. The restaurant waiters when u pay cash please see the receipt, they said a more amount than what was on the receipt m when I tipped they asked shamelessly for the whole change. We stayed there for only 1 night, the bed had a very thin mattress that our bones were painfully. We had to check out the next day from Friendship Hotel and my intentions were to stay 1 week in Ethiopia.
Se hospedó 1 noche en julio de 2023
Respuesta de Minwuyelet Tadesse, el 21 jul. 2023
Dears,Greeting from friendship international hotel and thank you for your review. you Paid and reserved for one adult and one kid double bed (one large bed) you add 10 to add one extra bed or to change the room to twine bed type (two single bed) . The waiters asked tips ,this is total wrong we find out and take action.we have different matters you inform the reception we change on time.Hospitality Regards

2/10 Terrible

Semere

Se hospedó 1 noche en julio de 2023
Respuesta de Minwuyelet Tadesse, el 22 jul. 2023
Dear Semere,GreetingDear Semere why you write this review you are not stay in our hotel before July 13/2023.you stayed our hotel only July 18/2023 (one night only).Hospital Regards

8/10 Bueno

Abebe

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal
We requested transportation a day before our flight but in morning day of my flight the guy at the reception basically told us no, he stated "Tinesh atkoyum ende" while we had 1 hour left for our flight time, what kind of service was that, I mean he made it sound like we were his personal house guest, as a result we had to take a taxi to the airport. Otherwise, the location was very good. Thank you in general.
Se hospedó 3 noches en junio de 2023
Respuesta de Minwuyelet Tadesse, el 27 jun. 2023
DearsGreeting from friendship hotelThank you for your comment ,It helps us to take actions and improve our service . plus that our shuttle service is 24 hrs stand by .

8/10 Bueno

Maru

Se hospedó 1 noche en mayo de 2023
Respuesta de Minwuyelet Tadesse, el 21 may. 2023
Dear Maru,Thank you for your review,it helps us to do more.Hospitality Regards,

2/10 Terrible

Feng

Se hospedó 9 noches en marzo de 2023
Respuesta de Minwuyelet Tadesse, el 21 mar. 2023
Dear Feng,Thank You it helps us to do more.Hospitality regards,

6/10 Aceptable

Cliente verificado

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Wasn’t perfect
Was ok Bed was hard
Se hospedó 3 noches en marzo de 2023
Respuesta de Minwuyelet Tadesse, el 10 mar. 2023
Dear Anonymous,Thank you for your comment it helps us to do more . We will be change the mattes to change the bed soft. Hospitality Regards,

8/10 Bueno

Shaddad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great
It was good and always when I visit there I stay in it The location is great
Se hospedó 3 noches en febrero de 2023
Respuesta de Minwuyelet Tadesse, el 1 mar. 2023
Dear Shaddad,GreetingThank you for your comment it helps us to do more.Hospitality Regards

4/10 Malo

Edith

Se hospedó 1 noche en febrero de 2023
Respuesta de Minwuyelet Tadesse, el 21 feb. 2023
Dear Edith,GreetingThank you for your comment.It motives us to do more.Hospitality regards

10/10 Excelente

dwight

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 8 noches en febrero de 2023
Respuesta de Minwuyelet Tadesse, el 11 mar. 2023
Dear Dwight,Thank for you comment it helps us to do more.Hospitality Regards,

10/10 Excelente

dwight

Se hospedó 2 noches en febrero de 2023
Respuesta de Minwuyelet Tadesse, el 21 feb. 2023
Dear Dwight.Greeting Thank you for your comment.It motives us to do more.Hospitality Regards

8/10 Bueno

Idrissa

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff service is great!
Respuesta de Minwuyelet Tadesse, el 14 ene. 2023
Dears Idrissa,Thank you for your comment. It helps us to do more.Hospitality Regards,

2/10 Terrible

saleh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Expedia charge me more than the regular price of the room coast. You charge me $68 I don’t know about the extra fees you have taken. I extended extra night by $49 :(

10/10 Excelente

Bruce

6/10 Aceptable

ALEBACHEW

Viaje en grupo, Viaje de negocios
Price

6/10 Aceptable

Daniel

Viaje de negocios, Viaje familiar
Le gustó: Limpieza y servicio y personal
The room refrigerator & the telephones completely out of service. All the smells from the kitchen comes all the way to the rooms

2/10 Terrible

elias, ottawa

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Worst mattress ever I couldn’t sleep and no extra toilet paper I requested one after 1 minute they called me back to say we sent one after 5 minutes they called again to say you received it’s been so frustrating ignoring
Se hospedó 3 noches en octubre de 2022

10/10 Excelente

Tedla

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The best location about one to two mile from airport has shuttle service and great customer service plenty food to choose for breakfast free of charge I will be back definitely
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

DYIR

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Safe place
Se hospedó 2 noches en julio de 2022
Respuesta de Tizazu Sibuh, Duty manager, +251911713396, el 25 jul. 2022
Dear Sir?madam/ Greetings! Thanks for stayed friendship hotel. We appreciate for your feedback!

2/10 Terrible

ali

No le gustó: Servicio y personal
Se hospedó 2 noches en julio de 2022
Respuesta de Tizazu Sibuh, Duty manager, +251911713396, el 25 jul. 2022
Dear Sir/Madam/ Greetings! Thank you for choosing and staying us, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Best regards Tizazu Sibuh Duty manager

10/10 Excelente

Mohamud

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en julio de 2022
Respuesta de Tizazu Sibuh, Duty manager, +251911713396, el 19 jul. 2022
Dear Mohamed Greetings! Thank you for choosing and stayed friendship hotel We're sorry you were unhappy - we'll work hard to your reviews & experienced. Thanks for letting us know. Best regards Tizazu Sibuh Duty manager

10/10 Excelente

Shaddad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great
I am pleased again to book in such hotel And i will do it again if i ever travel back to Addis . Also the room views is very nice Thank you again
City view from my room
Se hospedó 4 noches en julio de 2022
Respuesta de Tizazu Sibuh, Duty manager, +251911713396, el 15 jul. 2022
Dear Sir/Madam/ Greetings! Thanks for staying with us taking time for your reviews . We appreciate your feedback!

10/10 Excelente

Asnake

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en mayo de 2022
Respuesta de Tizazu Sibuh, Duty manager, +251911713396, el 12 may. 2022
Dear Asnake Greetings! Thanks for choosing & stayed friendship hotel. We appreciate your feedback!

2/10 Terrible

Abren

Se hospedó 2 noches en abril de 2022

10/10 Excelente

Mohamed Ali

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff and helpful I will be back for sure
Se hospedó 3 noches en abril de 2022
Respuesta de Tizazu Sibuh, Duty manager, +251911713396, el 25 abr. 2022
Dear Sir/Madam/ Greetings Thank you for your stayed with us. We appreciate your to feedback & reviews!

2/10 Terrible

Abdisa

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Disappointment!
First and foremost, the lady that checked me in has a nasty attitude and was very rude. Secondly, the room was filthy and smelly. Please see the photos I've attached with this review. I had to go to the front desk and pleaded for a room change or return my money so that I can move out right away. They refused to return my money and instead offered me an alternative room. Again my room was supposed to have various conveniences, such as a cattle to make my tea; unfortunately, there was a cattle and a cup of tea on the table but it did not work. Despite my repeated requests, the receptionist kept conspicuously silent. What's more, their mattress was pretty hard and wire-filled. I couldn't even sleep, so I rang the front desk and informed them. Guess what? I had received no response. The front desk staff is the most ignorant I’ve ever encountered, and they made my stay a living hell. I remember, one time when I asked the receptionist to lend me a pen to fill out some forms, and she gave me a very bad glimpse and advised me to go out and get my own! Isn't this utterly ridiculous? However, I was fortunate enough to have a man seated next to her offer me his pen. To cut a long history short, I would only recommend this hotel as a last resort. I'm not sure how they even managed to get 7.4 rates.
Se hospedó 4 noches en abril de 2022
Respuesta de Tizazu Sibuh, Duty manager, +251911713396, el 13 abr. 2022
Dear Sir/Madam/ Greetings! Thank you for choosing and stayed us, We're really sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Best regards

6/10 Aceptable

Rafin, Oklahoma City

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like the hotel and the staff. The breakfast is very good and the range of meals for the evening was great. I stayed in the studio and enjoyed my stay. The only thing I didn't like about the room is it was to dim. I prefer a lot of light in my room. The internet was good but would fall out from time to time. If there was a problem they fixed it very fast.
Se hospedó 3 noches en marzo de 2022
Respuesta de Tizazu Sibuh, Duty manager, +251911713396, el 13 abr. 2022
Dear Sir/Madam/ Greetings! Thank you for choosing and stayed us, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Best regards

2/10 Terrible

Jakob

Se hospedó 1 noche en febrero de 2022

10/10 Excelente

Paramathas

Se hospedó 1 noche en febrero de 2022

4/10 Malo

Cliente verificado

No le gustó: Servicio y personal y comodidad de las habitaciones
Terrible customer service
I definitely didn't enjoy my stay at this hotel. The hotel staff were not friendly at all especially the restaurant staff. Only the room service cleaner was abit friendly but even she the first day open our hotel room door in the morning without knocking while we were still in bed at 8.30am in the morning. The room service when you call them on the phone takes a long time to pick up the phone and when you order food it takes a long time. I had to call several times. The first time i order food for my room the guy insisted i had to pay cash or use visa card up front and that i couldn't sign. Later I could sign for other meals after me complaining to the loby. At the end of my stay I found out you can only pay for meals and other hotel services like laundry by visa card and only in foreign currency so they refused to take my cash of Ethiopian birr which i had taken out soecif to pay. Their customer service is very bad. Also the fault room cleaning they didn't vacuum the carpet. Put simply I will never stay at this hotel again
Se hospedó 11 noches en febrero de 2022
Respuesta de Tizazu Sibuh, Duty manager, +251911713396, el 23 feb. 2022
Dear Sir/Madam/ Greetings! Thank you for choosing and stayed us, We're really sorry you were unhappy, we'll work hard to fix the issue you experienced. Thanks for letting us know. Best regards

10/10 Excelente

Raymond

Se hospedó 1 noche en febrero de 2022
Respuesta de Tizazu Sibuh, Duty manager, +251911713396, el 21 feb. 2022
Dear Sir/Madam/ Greetings! Thank you for choosing friendship hotel , stayed us taking time for your reviews Best regards Best regards

6/10 Aceptable

Evan

Viaje de negocios
Le gustó: Servicio y personal
The room was okay. The personal was nice. I was there for work and needed internet but the Wifi was very very bad so I couldn’t work properly.
Se hospedó 1 noche en febrero de 2022
Respuesta de Tizazu Sibuh, Duty manager, +251911713396, el 16 feb. 2022
Dear Sir/Madam/ Greetings! Thank you for choosing and stayed us, We're sorry you were unhappy - we'll be work hard to fix the issue you experienced. Thanks for letting us know. Best regards

8/10 Bueno

Abeba

Le gustó: Servicio y personal
Se hospedó 1 noche en enero de 2022

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza
We are not expecting in 4 star hotel the following things:- the toilet seat, headrest of the bathtub and showr handling was broken and also most of the light in the room was not working except one, the carpet in the elevator was dirty, beside this the room service and the restaurant personal was excellent.
Se hospedó 1 noche en noviembre de 2021
Respuesta de Tizazu Sibuh, Duty manager, +251911713396, el 27 nov. 2021
Dear Sir/Madam/ Greetings! Thank you for choosing friendship int. hotel and stayed us, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Best regards

4/10 Malo

Melat

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
So many additional charges once we got there. The property is old n run down, it needs an update. The gym equipments are mostly out of service
Se hospedó 5 noches en noviembre de 2021
Respuesta de Tizazu Sibuh, Duty manager, +251911713396, el 13 nov. 2021
Dear Melat Greetings! Thank you for choosing and stayed us, We're sorry you were unhappy, we'll work hard to fix the issue you experienced.The additional charge was as you agreed for extra bed $10.00 USD. Thanks for letting us know. Best regards

10/10 Excelente

Gemeda

Se hospedó 1 noche en octubre de 2021
Respuesta de Tizazu Sibuh, Duty manager, +251911713396, el 19 oct. 2021
Dear Mr Gemeda Greetings! Thanks for stayed with us. We appreciate your taking time for reviews & feedback!

2/10 Terrible

Andualem

No le gustó: Servicio y personal
I have left my coat in the closet, they told me they haven’t found it there. When I was trying to communicate the responsible person they were not willing to help me out. Still now they haven’t contacted me even though I provided them my info.
Se hospedó 2 noches en septiembre de 2021
Respuesta de Tizazu Sibuh, Duty manager, +251911713396, el 11 oct. 2021
Dear Mr Andulem Tel +251986040331 Greetings! Thank you for choosing and stayed us, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. We would like inform you that on Sep 15,2021 we found leather jacket you can peek any time ,Thanks for letting us know. Best regards

10/10 Excelente

Abinet

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I could not stop myself from writing down an appreciation letter to the friendships hotel for making our stay such a memorable one. We were staying at the property for 10 days and I was there with my wife for our wedding ceremony.I cannot thank you and your staff enough for making it an experience to remember for life.
Se hospedó 6 noches en septiembre de 2021
Respuesta de Tizazu Sibuh, Duty manager, +251911713396, el 5 oct. 2021
Dear Sir/Madam/ Greetings! Thank you for choosing and stayed us, We're appreciate for taking time your reviews & experienced. Thanks for letting us know. Best regards

10/10 Excelente

Abinet

Se hospedó 1 noche en septiembre de 2021

2/10 Terrible

Cliente verificado

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Don't believe what you the see on the Internet.
It is a horrible experience i had. Bed is an old one and doesn't have a mattress (just mattress box) after i requests, they gave me a a military style mattress roughly 3" thickness and ripped off 😴. Doors fallen apart, safety box is loose not anchored down to anything. My final advice for "Hotel.com", i don't know what mechanism you guys use to determine if the hotel eligible to be post on your sites. How is the hotel owner are reliable? Do you guy have team to assess the condition of the premises? As a loyal consumer to you, you must be reliable on the information you post. Other than that, you might loose your credibility as a company. I have attached pictures for your references and the future travellers.
Se hospedó 2 noches en agosto de 2021
Respuesta de Tizazu Sibuh, Duty manager, +251911713396, el 19 sept. 2021
Dear Sir/Madam/ Greetings! Thank you for choosing and staying us, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Best regards

6/10 Aceptable

Nathan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en agosto de 2021
Respuesta de Tizazu Sibuh, Duty manager, +251911713396, el 8 sept. 2021
Dear Sir/Madam/ Greetings! Thank you so much for choosing & stayed friendship hotel.

10/10 Excelente

Jonathan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful stay in Addis
Good location and friendly staff. Some wear and tear in the rooms and it can get noisy on weekend nights from nearby bars.
Se hospedó 5 noches en julio de 2021
Respuesta de Tizazu Sibuh, Duty manager, +251911713396, el 6 ago. 2021
Dear Jonathan Greetings! Thank you for choosing friendship hotel, stayed to us and we appreciate taking your time for review, really sorry noisy from bar we will be make adjustment . Best regards

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was my second visit and I secured the most expensive room. It was what I expected! Very nice room, the bed was a little hard but everything else was good. I enjoyed the customer service. The breakfast was the best. The gym need to be updated.
Se hospedó 5 noches en junio de 2021
Respuesta de Tizazu Sibuh, Duty manager, , el 2 ago. 2021
Dear Sir/Madam/ Greetings! Thank you for choosing friendship hotel and stayed to us based on your reviews we will be adjust the bed Thank you for everything Best regards

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I don’t like breakfast
Se hospedó 1 noche en julio de 2021
Respuesta de Tizazu Sibuh, Duty manager, +251911713396, el 2 ago. 2021
Dear Sir/Madam/ Greetings! Thank you for choosing friendship hotel and stayed to us based on your reviews we will be adjust the Breakfast Thank you for everything Best regards