Vista frontal de la propiedad por la tarde o noche

Opiniones de Hotel Taj Plaza

3 out of 5
Hotel Taj Plaza
Taj Mahal East Gate, Near Hotel Oberoi, 'Amar Vilas', Shilpgram 'VIP' Road, Agra, Uttar Pradesh

Opiniones

6.6
Puntuación de 10, es decir, Excelente. Basada en 27 de 211 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 73 de 211 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 60 de 211 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 29 de 211 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 22 de 211 opiniones" "

6.2/10

Limpieza

7.0/10

Servicio y personal

6.6/10

Servicios

6.2/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

MIRYAM

No le gustó: Limpieza
Hotel cercano al Taj Mahal
Las habitaciones normales pequeñas, el baño no estaba tan limpio, deberían tener una cortina de baño, falta un retoque, Wifi Lento, excelente ubicación si solo se desea conocer el Taj Mahal, desayuno básico y un poco caro, el personal de recepción poco carismático.

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal
Mejor vista para el Taj Mahal
El hotel es un poco viejo y las instalaciones no son las mejores.... Pero la vista lo vale TODO! excelente vista en la terraza, se puede ver el Taj Mahal

2/10 Terrible

Noelia, Argentina

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Aunque es barato, debería ser más barato aún.

6/10 Aceptable

Cliente verificado

No le gustó: Condiciones de la propiedad
No lo recomiendo
Las habitaciones están muy viejas me toco una en particular que estaba llena de humedad, el techo con grietas y en muy mal estado está muy feo hasta deprime de verdad no lo recomiendo busquen otra opción

8/10 Bueno

ANONIMO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
INMEJORABLE SITUACIÓN. AL LADO DEL TAJ MAHAL
INMEJORABLE SITUACIÓN. AL LADO DEL TAJ MAHAL. MUY BUENA RELACIÓN CALIDAD/PRECIO EN EL RESTAURANTE.

10/10 Excelente

Norman, Madrid, España

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bueno, Bonito y Barato
Impresionante todo lo relativo a este hotel, buena ubicaciones (a pasos del Taj Mahal), tranquilo entorno y buen servicio a un precio muy bueno para el bolsillo

10/10 Excelente

Rodney

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Dawn

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Excellent customer service & great location
On the positive side the manager could not have been more helpful. The view from the roof is spectacular. The Wi-Fi is strong. The rooms are dirty, in need of decoration and the breakfast is just toast and jam. But for the price the location is fabulous. There is no pool as it claims
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

SANTOSH

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Good place

6/10 Aceptable

NARENDER BABA

8/10 Bueno

Nikhil

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Jared, jefferson

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Highly recommended
Se hospedó 1 noche en julio de 2022
Respuesta de Siddharth Nandan, el 18 jul. 2022
Thank you so much !! I hope we all keep in touch and honor to serve you in near future.

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Near to golden temple .staff is good .hotel is clean
Se hospedó 1 noche en octubre de 2019

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fantastic location with Taj Mahal view from the bed and bathroom. Very helpful manager. Lovely food. Great rooftop restaurant. Good location to get around. Walked to sunrise at Taj Mahal in 10 minutes. Quiet and peaceful. The negatives were the electrics were poor, they were over enthusiastic in transferring us to a suite and broke a bottle, they were frequently knocking on the door to ask us to eat there. The suite is poorly protected from mosquitos and does not cool down enough.
Se hospedó 2 noches en abril de 2019

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
とにかくベットや部屋とトイレ、シャワーと本当に汚かったです。 ベットはほとんど掃除してない感じでダニに刺されました。 エアコンも天井のやつが回っているだけで生暖かいし、トイレとシャワーもきつかったです。 ベットだけでもフカフカで清潔感があれば、ここまで評価を低くしません。
Se hospedó 2 noches en abril de 2019

2/10 Terrible

Cliente verificado

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nothing iam not a happy bad whater in bathroom...
Se hospedó 1 noche en marzo de 2019

6/10 Aceptable

Cliente verificado

Se hospedó 2 noches en febrero de 2019

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La struttura si trova a meno di 1 km. Dal Taj Mahal ed in buone condizioni anche se con qualche problema con lacqua calda. Devo ringraziare il direttore che mi ha aiutato, facendomi accompagnare da un impiegato, ad acquistare una sim 4g che risulta essere una cosa di estrema difficoltà in India. Ringrazio, anche, l'impiegato della reception Asif molto gentile e disponibile. Inspiegabilmente ogni tanto manca il WiFi ed è pure difficoltoso pagare con la carta di credito. Nel complesso mi sento di poterlo consigliare.
Se hospedó 2 noches en febrero de 2019

8/10 Bueno

TB

Le gustó: Servicio y personal y servicios
Staff were nice and very serviable. Only Downside and this is VERY important is that the sheets were not clean, stained spots amd hairs and ripped :(
Se hospedó 1 noche en enero de 2019
Respuesta de Siddharth, el 15 ene. 2019
Thank you so much.

6/10 Aceptable

joelle

Le gustó: Servicio y personal
No le gustó: Limpieza
Hotel trés bien situe a 5min á pied du Taj mahal. internet fonctionne bien, le petit déjeuner est correct. Par contre les draps ne sont pas nets la poussière n'a jamais été faite dans la chambre et le nettoyage laisse à desirer. Très déçu par le restaurant. La salade d'habitude simple mais parfumée et bonne dans d'autres petits restaurants ( épices coriandre carotte tomate, coriandre ...) a été dans ce restaurant concombre, carotte et tomate coupes en morceaux dans une assiette. sans sauce, sans herbe. Ils nous ont dit ne meme pas avoir d'huile....
Se hospedó 1 noche en enero de 2019

8/10 Bueno

Sarah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice Stay
The staff were very friendly and cooperative with our group which arrived on the train early in the morning. They provided space heaters, which helped us combat the cold nights.
Se hospedó 1 noche en diciembre de 2018

6/10 Aceptable

Sarah

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Not so great
The proximity to the Taj Mahal is the main feature of the Hotel Taj Plaza. Other than that, it is merely functional. If you want a comfortable stay with a charming atmosphere, stay elsewhere. If you don't have other options, this may suffice.
Se hospedó 1 noche en diciembre de 2018

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
Close proximity to the Taj Mahal a big plus, rooms could do with more bankets in winters
Se hospedó 2 noches en diciembre de 2018

10/10 Excelente

Ashfaque

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2018
Respuesta de manager, el 30 dic. 2018
Thank you so much !! We look forward to serving you in near future.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel, it was very close to the Taj Mahal- an easy walk. We got a room with a view of the Taj Mahal and it was spectacular. Hotel staff was very friendly and courteous, the breakfast was good. I highly recommend this hotel.
Se hospedó 1 noche en noviembre de 2018
Respuesta de General Manager, el 3 may. 2019
Thank you so much !!

2/10 Terrible

Alex

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I've stayed in better hostels
From the off this was a poor experience, one check in we were told we had to pay for the room (despite already paying) after showing the booking confirmation and credit card statement this was going to be refereed to the manager (when we checked out no apology was made or statement to say we had paid) I suspect this a scam to get double payment. The room was acceptable with good aircon and fantastic room, the bathroom however was unusable, the bath / shower was cracked dirty and full of flies with 2 threadbare towels, neither of us wanted to use the bathroom. The included breakfast and diner consisted of a choice from the menu or credit of about 150 Rs (you're better off paying room only and then probably eating elsewhere). The food on site was actually ok but overpriced. Location is the only redeeming feature as it's about a 10 minute walk to the Taj east gate Overall this hotel is no better than a cheap backpacking hostel with a good view, well overpriced for India
Se hospedó 1 noche en octubre de 2018

10/10 Excelente

mad, asia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
good hotel, night view of taj mahal
i was to late to check in. the desk manager was fine to let me check in. the guest service was also helpful, helping brought luggage to the room. during night, after 8 pm it was dark, however, there is still seen silhouette of the great taj mahal from the aisle of the hotel. the hotel is great, only the Agra area has no connection to the Uber, so mostly have to use Tuk Tuk service to move around.
Se hospedó 1 noche en marzo de 2018
Respuesta de Siddharth Nandan, el 30 mar. 2018
Thank you so much. We look forward top serving you again in future.

10/10 Excelente

Dan , victoria, BC, Canada

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
2 king beds and view of Taj
Very good deal !! Second closest hotel to Taj East Gate with a view, 5-10 stroll to gate - 2 king beds - roof top restaurant! staff was super friendly!
Se hospedó 1 noche en febrero de 2018
Respuesta de Siddharth Nandan, el 6 feb. 2018
Dear sir, Thank you so much for your feedback. We look forward to serving you again and again.

6/10 Aceptable

SJS, Toronto

Le gustó: Servicio y personal
No le gustó: Limpieza y comodidad de las habitaciones
Great location and excellent food
Our room was on the 3rd floor but their elevator was not working .... apparently it has been not working for a long time. My sister can’t climb stairs. My room that I paid for was gorgeous with a great view. However the replacement view was crap. They made up by comping our food and drink while we stayed. They hotel and resto staff were not professional (in industry terms) but very nice and polite. The location was great. The food was spectacular. Especially the chicken curry and hyderabadi biryani. I would definitely recommend the food. There were bugs in the washroom but that did not bother me so much as I have seen worst in Europe. Also what do you expect at a 2-star near the desert in Agra.
Se hospedó 1 noche en diciembre de 2017
Respuesta de Ashoke, el 1 feb. 2018
Thank you so much

6/10 Aceptable

SANDIP

Le gustó: Servicio y personal y comodidad de las habitaciones
Stay was good, however there was a problem with cable connection. Inspite of lot of trying the problem could not be fixed. The resturant wanted the payments to be cleared immediately after every food we take & they were not interested to club the same with Hotel bills. The issue was bought to the notice of management who assured to look into the same.
Se hospedó 1 noche en diciembre de 2017
Dear Mr. Sandip Ji, Hello & good afternoon, Dear sir, Thanks for your review about our hotel, as per your instructions we will take necessary steps to resolve issues and also take action against our restaurant staff, so that this type of complaint did not happens in future. Thanks you very much and we look forward to serving you again in near future.

8/10 Bueno

ISABELLE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Très bien situé - Près du Taj Mahal
Hôtel très bien placé (accessibilité du site du Taj Mahal à pied par la rue passant devant l'hôtel en moins de 15 minutes). Idéal pour une à deux nuits à Agra. Bon restaurant installé à deux niveaux (près de l'accueil et sur le toit).
Se hospedó 1 noche en noviembre de 2017
Thank you so much for your review. This will help us to serve our valuable guests better and better.

8/10 Bueno

Dom, England

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Good hotel next to the Taj East gate ticket office
When I arrived, the receptionist's English was excellent and very helpful when answering in questions about breakfast and late checkout. The room was pretty good with a big bathroom and a big bed to spread out on. The sheets were clean but a little stained - but the price is excellent and we're in India so it goes with the territory. They offer a locker service if you want to visit the Taj after check out at 12:00 which is handy (however I did not use the lockers and would recommend getting to the Taj for 7:30 to avoid the queues at 6:30 and after 9:00) Breakfast was ok: some toast with an onion and capsicum omelette plus coffee for around 200 rupees. The wifi was good on all floors, including my room, for checking the news, emails etc. just don't try downloading anything because it's takes ages. The view from the roof was great as an added bonus where you can sip on a cold drink and look at the beautiful Taj. However, when I checked out there was a different receptionist who's English was decent but tried to rip me off for a cab ride to the Agra Fort which was less good.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
was one of the worst hotel experiences that i have had . and i have spent a lot of time in hotels everywhere .

2/10 Terrible

joe

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
avoid at all costs
we were not happy about our room as it looked dirty,eventually settled on the third room they showed us.had trouble sleeping as no top sheet on bed just some kind of blanket thing,curtains didn't shut properly,no hot water,tv not working,and generally looked shabby.we had payed for breakfast but wish we hadn't of bothered ,it consisted of some toast and juice and was cheaper to pay for seperatley.the worst thing was my wife woke in the morning covered in bites and had to seek medical treatment.staff was not interested in any complaints.paid for 2 nights but left after 1 night.only only plus for this hotel is stunning views of taj mahal from rooftop terrace

8/10 Bueno

Cliente verificado

Affordable hotel close to Taj east end gate.
Hotel is okay for the price. Old, rusty and leaky bathroom fittings. No elevator.

8/10 Bueno

Kathy, St. Augustine

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
A View of the Taj
Unique style hotel that had central staircase connecting lounges and floors leading to a rooftop terrace. Good service for travel needs.

2/10 Terrible

Niels

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
The blankets were not suitable for a guesthouse.
A lot of insects in the room. However the warm water was great for shower.

6/10 Aceptable

happy man

Le gustó: Servicio y personal
average room with good location
The hotel meet my expectation and staff service is generally good for the price you price. But expect some insects will be in your room if you are in top floor.

6/10 Aceptable

Trav

Le gustó: Servicio y personal
Good price
This is a decent Hotel at a good price close to the Taj Mahal.

6/10 Aceptable

Amy, Florida, USA

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Adequate for a budget traveler
This is a budget hotel in Agra, and for the price, it's a pretty good deal. Within walking distance of the Taj Mahal, great rooftop restaurant with good food and friendly staff. The rooms are definitely dated, on the small side, and could've been cleaned a little better, but it was adequate for a budget traveler.

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

6/10 Aceptable

Cliente verificado

As expected the experience was satisfying.The hotel is at good location ;the ambiance is also good. The interior of the hotel can be upgraded

6/10 Aceptable

raj, toronto

Le gustó: Servicio y personal y condiciones de la propiedad
Walking to taj Terris view is perfect
Hotel location is perfect from taj but not any good restaurant near by staff is friendly specially waiters

6/10 Aceptable

Sigvald A., mandal Norway

avtale
Litt b problemer, men betjening ordnet greit opp i det.

8/10 Bueno

Sigvald A., Mandal norway

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
god avtale
Litt klabb og babb, men slik er India, så hotelets betjening ordnet greit opp.

8/10 Bueno

Debashish, New Delhi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent Ambiance and worth for money
This was my second visit to this place and it has changed a lot. this hotel is value for money and specially the Roof Top Restaurant makes it more special. You can sit and relax and watch the beauty of Taj from the Roof Top. Perfect place to spend the evening with your dear ones. It is near the Taj Eastern gate and just a walk away to the Taj. the hotel staff is very polite and specially the guard at the main entrance. Best part is that the also have the free driver accommodation. I would again love to go and stay there and would also recommend this to other people.

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
You get what you paid for.
Restroom stank like sewage. After several request, we were moved to a "suite." However, they expected an additional charge for the suite. Suite however did not have any hot water. It was a struggle to check out.

6/10 Aceptable

Ravi, Hyderabad

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Hotel close to the Taj mahal
Stayed here for 2 nights. Rooms are spacious. Hotel is old and needs renovation. Staff are good and room service prompt. Overall a pleasant stay.

8/10 Bueno

RAJIB, Kolkata

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Agra trip
hired a taxi from hotel for sightseeing. Taxi & driver was good, but the guide experience at Fatehpur-sikri was bad. Advise to take guide at gate of sikri.