Recepción

Opiniones de Hampton Inn Aiken

2.5 out of 5
Hampton Inn Aiken
100 Tamil Dr, Aiken, SC

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 175 de 313 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 91 de 313 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 29 de 313 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 13 de 313 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 5 de 313 opiniones" "

9.0/10

Limpieza

9.2/10

Servicio y personal

8.4/10

Servicios

8.6/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Joaquin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Hampton Inn Aiken Team, el 18 ago. 2023
Joaquin, Thank you for the 10/10 review. We hope to see you again soon!

10/10 Excelente

Arteaa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I don't know why but the hotel smell really good. Smelled like lotion. The hotel is by ALL the restaurants. I actually had doubts staying here but I'm so grateful that I did.
Se hospedó 2 noches en marzo de 2024
Respuesta de Hampton Inn Aiken Team, el 27 mar. 2024
Arteaa, thank you so much for sharing your experience at the Hampton Inn Aiken. We appreciate you highlighting the local restaurants in your review, we absolutely love our location and we are so glad you enjoyed it as well. We hope to welcome you back the next time you're in town !!

10/10 Excelente

Elizabeth

Se hospedó 2 noches en marzo de 2024
Respuesta de Hampton Inn Aiken Team, el 14 may. 2024
Elizabeth, thank you so much for your awesome rating!! We are so delighted to hear that you had a perfect stay with us. Come see us again soon!

10/10 Excelente

Alison, Bristol

Viaje de negocios, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean nice hotel
Se hospedó 1 noche en marzo de 2024
Respuesta de Hampton Inn Team, el 26 mar. 2024
Alison, thank you so much for sharing your experience with us. We are happy to hear that you enjoyed your stay with us. Our goal is to provide a clean and comfortable environment for our guests to enjoy. We hope to welcome you back the next time you're in town!

6/10 Aceptable

Andrew

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hampton Inn Team, el 27 dic. 2023
Andrew, thank you for your rating. We are so sorry to hear that you did not have a perfect stay. We hope we exceed your expectations the next time you stay with us.

10/10 Excelente

Richard

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hampton Inn Aiken Team, el 8 dic. 2023
Richard, thank you so much for your awesome five-star rating! We hope to see you again soon.

8/10 Bueno

Matthew

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 6 noches en noviembre de 2023
Respuesta de Hampton Inn Staff, el 29 nov. 2023
Matthew, We sincerely appreciate your valuable feedback and the opportunity to serve you during your stay at the Hampton Inn in Aiken. Your business is highly valued, and we are grateful for the trust you have placed in us.At Hampton Inn, we strive to provide a superior guest experience, and your positive comments motivate us to continuously enhance our services. It was a pleasure to have you as our guest, and we eagerly anticipate the opportunity to welcome you back in the future.Wishing you a joyous holiday season and looking forward to the pleasure of hosting you again.Warm regards,Joyce Thomas General ManagerHampton Inn - AikenHotel 803.648.2525 Fax 803.649.2008100 Tamil DriveAiken, SC 29803Joyce.Thomas2@hilton.com

10/10 Excelente

Mildred

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very friendly.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Hampton Inn Aiken Team, el 6 dic. 2023
Mildred, thank you so much for your five out of five rating. We are so glad you enjoyed your stay with us. We hope you come visit us again soon.

8/10 Bueno

Cindy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hampton Inn Staff, el 29 nov. 2023
Cindy, We sincerely appreciate your valuable feedback and the opportunity to serve you during your stay at the Hampton Inn in Aiken. Your business is highly valued, and we are grateful for the trust you have placed in us.At Hampton Inn, we strive to provide a superior guest experience, and your positive comments motivate us to continuously enhance our services. It was a pleasure to have you as our guest, and we eagerly anticipate the opportunity to welcome you back in the future.Wishing you a joyous holiday season and looking forward to the pleasure of hosting you again.Warm regards,Joyce Thomas General ManagerHampton Inn - AikenHotel 803.648.2525 Fax 803.649.2008100 Tamil DriveAiken, SC 29803Joyce.Thomas2@hilton.com

10/10 Excelente

Paul

Viaje en pareja
Near food
Se hospedó 2 noches en noviembre de 2023
Respuesta de Hampton Inn Aiken Team, el 27 nov. 2023
Paul, thank you for your five star rating! We are so glad you enjoyed your stay and we able to explore Downtown Aiken. Come visit us again soon!

10/10 Excelente

Claude

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Hampton Inn Aiken Team, el 9 oct. 2023
Claude, thank you for the 10 out of 10 review! We are so glad you enjoyed your stay with us. We hope to see you the next time you're in town.

10/10 Excelente

Tonia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Friendly staff who love dogs
The hotel staff was so friendly. Very dog friendly. Even nighttime treats when your pup can’t sleep😃
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hampton Inn Aiken , el 2 oct. 2023
Thank you so much for visiting with us here at Hampton Inn Aiken! We hope to be of service to you again in the future! Enjoy your week!

10/10 Excelente

Brian

Viaje en grupo
Good location, plenty of parking.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hampton Inn Aiken Team, el 21 sept. 2023
Brian, thank you for your feedback. We are so glad you enjoyed exploring downtown Aiken. We hope to see you the next time you're in town.

10/10 Excelente

David

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were very nice and welcoming. Property is an older building, and bathrooms and rooms are showing some age/wear. Overall a nice, clean, comfortable stay. Would stay here again.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Joyce GM, el 18 sept. 2023
We greatly appreciate your recent stay with us and the feedback you've provided. We understand and acknowledge that our current building has seen its fair share of wear and tear over the years. However, we are thrilled to share our excitement for the impending construction of a new facility, both for the benefit of our dedicated team and our valued guests.We kindly ask for your patience and understanding during this transitional phase, as we approach the final stages of this project. Your support means a lot to us, and we eagerly anticipate the opportunity to serve you again in the near future.Wishing you a wonderful week ahead.

10/10 Excelente

Harry

Se hospedó 2 noches en junio de 2023
Respuesta de Joyce Thomas GM, el 22 jun. 2023
Thank you, Mr. Harrell for your feedback. We appreciate your business and you being a loyal Hilton Honors member. We look forward to being of service to you again in the future. Enjoy your week.

4/10 Malo

Jerry

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The hotel was dingey & old!
Se hospedó 1 noche en mayo de 2023
Respuesta de Hampton Inn Aiken, el 24 may. 2023
Jerry, thank you so much for taking the time to share your feedback. We are sorry to learn that our property did not exceed expectations and wish you safe, happy travels in the future.

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very friendly
Se hospedó 3 noches en mayo de 2023
Respuesta de Hampton Inn Aiken, el 8 may. 2023
Michael, we're so glad you enjoyed your stay and hope to welcome you again in the future.

6/10 Aceptable

Michael

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
It was OK. The room felt tired and a little dingy. The USB ports were not very conveniently placed and you couldnt reach the bedside lights if you were laying in bed. Guests were noisy and you could hear someone talking in the hallway like they were in the room. It felt like we paid Hampton Inn prices to stay in a Motel 6.
Se hospedó 2 noches en abril de 2023
Respuesta de Hampton Inn Aiken, el 1 may. 2023
Michael, we are sorry to learn you did not have an outstanding stay and have escalated your feedback to Management for review. We wish you safe and happy stays in the future.

10/10 Excelente

Steven

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza y condiciones de la propiedad
Eh…
The shower was moldy, and the sink is ridiculously small. The walls are dirty. This place needs a serious make over. The tv doesn’t work well and there is no access to a guide. We won’t stay here again. It is not up to par with a Hilton property.
Se hospedó 1 noche en abril de 2023
Respuesta de Hampton Inn Aiken, el 24 abr. 2023
Steven, thank you for your feedback. We wish you safe, happy stays in the future.

2/10 Terrible

Richard

Viaje en grupo
Paid for a double room with a king bed and was given a regular room with 2 queen beds. The front desk said oh well. Elevator was broken too. I feel we should get some compensation back for the smaller room and wrong bed.
Respuesta de Hampton Inn Aiken, el 19 abr. 2023
Richard, we are sorry to learn that your stay did not exceed expectations and have escalated your feedback to our General Manager Joyce for follow up. Thank you for your patience!

10/10 Excelente

Ronald

Le gustó: Limpieza
Se hospedó 2 noches en abril de 2023
Respuesta de Hampton Inn Aiken, el 1 may. 2023
Ronald, thanks so much for choosing to stay with us. We are glad to have given you a five-star stay and look forward to welcoming you in the future.

10/10 Excelente

sam

Se hospedó 1 noche en abril de 2023
Respuesta de Hampton Inn Aiken, el 24 abr. 2023
Sam, thanks for the five-star feedback. We look forward to welcoming you again soon!

10/10 Excelente

Raul

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Hampton Inn is always a good stay!
Se hospedó 1 noche en marzo de 2023
Respuesta de Hampton Inn Aiken, el 29 mar. 2023
Raul, thanks for your support and positive review! We're so happy to have given you a five-star stay.

10/10 Excelente

Courtney

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is the BEST Hampton Inn I’ve ever visited! I cannot describe the kindness the staff showed us during our stay. Michelle, the front desk clerk, was the absolute BEST!!! The lady that worked breakfast Sunday morning was super sweet. I give this hotel a 12 out of 10!!!
Respuesta de Hampton Inn Aiken, el 6 mar. 2023
Courtney, thanks so much for recognizing Michelle. We have passed your review along to our team and look forward to welcoming you again soon with another 12 out of 10 stay!

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were very polite and helpful Made me feel at home Thank you
Se hospedó 5 noches en diciembre de 2022
Respuesta de Hampton Inn Aiken, el 12 dic. 2022
Michael, thanks for recognizing our great team. We'll pass your feedback along to them.

10/10 Excelente

Pam

Viaje con mascota
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Nothing unique, but met the standards of Hampton Inn.
Se hospedó 2 noches en agosto de 2022
Respuesta de Hampton Inn Aiken, el 29 ago. 2022
You could have stayed anywhere but chose to stay with us. Thank you, and we are so glad to have given you a positive experience.

6/10 Aceptable

Wilna

Viaje familiar
Le gustó: Comodidad de las habitaciones
No le gustó: Servicio y personal
One lady at the front desk from the morning shift was very rude and unhelpful
Se hospedó 1 noche en agosto de 2022
Respuesta de Hampton Inn Aiken, el 22 ago. 2022
Thank you for sharing your experience. We are sorry to learn our front desk agent did not welcome you warmly. We will use your feedback to offer additional coaching and hope you'll give us the chance to make a better impression on your next trip to Aiken, SC.

6/10 Aceptable

Jeffrey

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
Needs an update
Se hospedó 1 noche en agosto de 2022
Respuesta de Hampton Inn Aiken, el 8 ago. 2022
Jeffrey, thank you so much for sharing your experience. We wish you safe stays and happy travels in the future.

2/10 Terrible

Guadalupe

Se hospedó 6 noches en julio de 2022

10/10 Excelente

Uzomah

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
all good
Se hospedó 2 noches en junio de 2022
Respuesta de Hampton Inn Aiken, el 5 jul. 2022
Uzomah, thanks for the concise but positive feedback. We really appreciate it.

10/10 Excelente

Mark

Se hospedó 2 noches en junio de 2022

10/10 Excelente

TedAnna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All was great
Se hospedó 1 noche en mayo de 2022
Respuesta de Hampton Inn Aiken, el 13 jun. 2022
We love to hear it! Thanks so much for sharing your experience with us.

10/10 Excelente

Janessa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice Hotel
Very nice hotel. Lots of extras such free breakfast, hot tea and fruit in lobby. Room was clean and quiet. Front desk staff very outgoing and friendly. Any staff member you come across greets you warmly.
Se hospedó 2 noches en abril de 2022
Respuesta de Hampton Inn Aiken, el 9 may. 2022
Janessa, thanks so much for the great review. We can't wait to welcome you again soon.

6/10 Aceptable

Aaliyah

Se hospedó 2 noches en abril de 2022

10/10 Excelente

Laura

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Breakfast was great, clean room, quiet. Cookies at front desk were a nice touch!
Se hospedó 4 noches en marzo de 2022
Respuesta de Hampton Inn Aiken, el 18 abr. 2022
Laura, thanks so much for taking the time to leave a review. We hope *Terminator voice* YOU'LL BE BACK... with more cookies!

10/10 Excelente

Jessica

Se hospedó 2 noches en marzo de 2022

8/10 Bueno

Michael

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
No title review
Overall good visit and room. You get what you pay for which is fine. Only issue was poor sink drain but I reported it and staff was quick to fix for next visitor.
Se hospedó 2 noches en enero de 2022
Respuesta de Hampton Inn Aiken, el 25 ene. 2022
Thank you for taking the time to share your positive experience with us. We apologize that your room was not in perfect order from the get-go but are glad to hear your issue was resolved quickly and effectively.

10/10 Excelente

Cornelious

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy checking in staff helpful. Heating and air conditioner was very loud when it came on.
Se hospedó 2 noches en diciembre de 2021
Respuesta de Hampton Inn Aiken, el 21 dic. 2021
Thank you so much for your positive feedback! We apologize for the noisy AC unit, and we are glad to hear that you were still able to have a positive experience thanks to our helpful staff.

8/10 Bueno

Viola

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a very nice place. Downfall was all the room doors slamming shut at night, rooms not very soundproof.
Se hospedó 2 noches en septiembre de 2021
Respuesta de Hampton Inn Aiken, el 4 oct. 2021
Thank you for the feedback! We apologize that your room was not as quiet as you would have liked, but we are glad that overall you had a positive stay.

4/10 Malo

Sharon

Viaje en grupo, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Property is in a good location and staff was pleasant. The property itself if terrible. The ceiling on our room had a leak which dripped on the bed. The room we were moved to had mold on the ceiling in the bathroom and the bathroom door got stuck on the floor tile. We woke up to a roach on the floor and no ice in the entire hotel. This hotel needs a complete overhaul. I definitely won’t go back.
Se hospedó 2 noches en septiembre de 2021
Respuesta de Hampton Inn Aiken, el 13 sept. 2021
Sharon, thank you so much for taking the time to write a review. We will use this feedback to make adjustments with maintenance and housekeeping for the future. We apologize that you did not enjoy your stay and hope you will give us another chance on your next visit.

10/10 Excelente

Lynne

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Aiken's Makin weekend
Well maintained hotel. Good breakfast. Friendly staff. We were there for the Aiken's Makin Festival. Will come back.
Se hospedó 2 noches en septiembre de 2021
Respuesta de Hampton Inn Aiken, el 13 sept. 2021
Lynne, we hope you had a great time at the Makin Festival and are so glad to hear you enjoyed your stay. Thank you for the positive review!

8/10 Bueno

Angela

Se hospedó 2 noches en julio de 2021

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
No Pool!
Se hospedó 2 noches en julio de 2021
Respuesta de Hampton Inn Aiken, el 23 ago. 2021
We are so sorry to have disappointed you with our amenities but hope that our friendly staff and accommodations made your experience more pleasant.

10/10 Excelente

Antonio

Se hospedó 3 noches en julio de 2021
Respuesta de Hampton Inn Aiken, el 23 ago. 2021
Thank you so much for the positive review. We appreciate your taking the time to reflect on your stay.

4/10 Malo

Cliente verificado

Viaje de negocios
No le gustó: Limpieza
Loaded with bugs crawling in bathroom and toilet had not been cleaned
Se hospedó 1 noche en julio de 2021

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Condiciones de la propiedad
The elevator was not working.
Se hospedó 1 noche en junio de 2021
Respuesta de Hampton Inn Aiken, el 23 ago. 2021
We apologize for this inconvenience and hope you will give us another chance in the future. Until then, we wish you safe and happy travels.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios
rooms need updating
Se hospedó 4 noches en junio de 2021
Respuesta de Hampton Inn Aiken, el 23 ago. 2021
Thank you so much for taking the time to write a review. We hope you enjoyed your stay and that our staff was friendly and accommodating. We apologize that our room did not meet your expectations and wish you safe travels in the future.

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The hotel staff was nice and rooms were clean. I enjoyed my three day stay.
Se hospedó 3 noches en mayo de 2021

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was quiet.
Se hospedó 4 noches en mayo de 2021

10/10 Excelente

William

Se hospedó 1 noche en marzo de 2021