I am actually very upset, the whole reason I booked a hotel, and this hotel specifically, was because the amenities included air-conditioning, I have trouble sleeping in hotter temperatures, so that was the reason I decided to get a hotel for a few nights instead of staying with family. After the first night I went to ask for a room change because my air conditioner was not working, to which the front desk agent told me that this time of year they disable both the air-conditioning and the heaters, and offered me a fan to put in the room, which even with the fan running it was colder outside than in the room. The result was I spent 3 days barely sleeping, walking back and forth a couple kilometers to my familys house, which if I knew they were not going to have air-conditioning, I would have just stayed with the family the whole time. Super disappointing to spend almost $400 for such an experience
