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Opiniones de Americas Best Value Inn Alachua

2 out of 5
Americas Best Value Inn Alachua
16100 NW US Highway 441, Alachua, FL

Opiniones

4.6
Puntuación de 10, es decir, Excelente. Basada en 39 de 442 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 59 de 442 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 63 de 442 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 90 de 442 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 191 de 442 opiniones" "

4.4/10

Limpieza

6.0/10

Servicio y personal

4.2/10

Servicios

4.2/10

Condiciones de la propiedad

4.6/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Yordiz

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en junio de 2023
Respuesta de Dave, el 26 jun. 2023
Sorry about your stay

2/10 Terrible

Fatima

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Esta muy sucia
Se hospedó 1 noche en agosto de 2022
Respuesta de Guest Relations, el 3 sept. 2022
Dear Fatima,We are very disappointed to read your review. Cleanliness is our top priority, and we are sorry we failed to meet your expectations. Rest assured, we will discuss your comment with our housekeeping team so we can make improvements to our cleaning procedures. Thank you for staying with us, and we hope you'll come back again for a better experience.

8/10 Bueno

Wendy

Se hospedó 1 noche en abril de 2022

2/10 Terrible

Cliente verificado

No le gustó: Limpieza
Se hospedó 1 noche en julio de 2021

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
So good place
Se hospedó 1 noche en abril de 2021
Respuesta de Holly Bell, el 19 abr. 2021
Thank you for your feedback

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en abril de 2021
Respuesta de Holly Bell, el 19 abr. 2021
Thank you

2/10 Terrible

Daryl, Miami Beach

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
room smell very bad there was no cleaning old and worn bedding is a very old place should not be open to the public drunk people around
Se hospedó 1 noche en octubre de 2020
Respuesta de billy, el 16 oct. 2020
Thank you for staying

2/10 Terrible

Spenninether, Fort Lauderdale

Se hospedó 1 noche en mayo de 2024
Respuesta de Dave, el 15 may. 2024
Dear Spenninether, sorry your stay did not go as planned. We would be happy to address some of the issues you had while you were here.

4/10 Malo

Tina

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de Dave, el 14 may. 2024
Dear Tina, sorry your stay was not as expected. We would love to have some feedback as to what some issues were.

2/10 Terrible

Chris

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place was horrible. Rooms were not clean, nasty stains all over bathrooms, were not made or cleaned. Did not stay after checking in requested refund. Drug use was very noticable as well.
Se hospedó 2 noches en mayo de 2024
Respuesta de Dave, el 14 may. 2024
Dear Chris, we would have loved to take care of these issues during your stay. We take your feedback seriously and would like to know what we could do to make your experience better.

6/10 Aceptable

Natasha

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
I booked this hotel on a whim because we needed somewhere to turn into for the night in our way to Ft. Lauderdale. If all you need is somewhere to turn in so you can sleep for the night then this place will do in a pinch. It’s clearly seen better days though. The mattresses were old & the sheets are threadbare. The toilet needed attention & there was a dead bug stuck to the wall by the mirror. But it got the job done and we made it to our destination safely.
Se hospedó 1 noche en mayo de 2024
Respuesta de Dave, el 8 may. 2024
Dear Natasha, thanks for your feedback. We are tking care of the linen issue and hope your next stay will be a good one.

8/10 Bueno

carlos

Viaje familiar
i did like everything
Se hospedó 1 noche en mayo de 2024
Respuesta de Dave, el 6 may. 2024
Dear Carlos, we are happy you enjoyed your stay with us.

2/10 Terrible

jay

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was the worst experience I've ever had... I booked online and they did not honor the price that I was quoted online... the towels and sheets were filled with stains... I left after 5 minutes... I was told that I would receive a refund and it's been 7 days now .. Nobody answers the phone I've called at least 20 times on different days.. I want my money back.. Please someone contact me at 561.452.4727..thank you, H J Nass jaynass@earthlink.net
Se hospedó 1 noche en abril de 2024
Respuesta de Dave, el 6 may. 2024
Dear Jay, we apologize your experience was not what you expected. Unfortunately, if you booked your reservation through a third party we do not have the ability to change or refund your reservation. We hope your next stay is better.

6/10 Aceptable

Mary, Jacksonville

Viaje familiar con niños
Le gustó: Servicio y personal
The staff member that checked me in was very nice, professional, accommodating and knowledgeable. On the other hand, bathroom tub and toilet seat was dirty, after every flush was overflowing where I had to use a plunger every time, shower curtain was moldy and towels were was dirty as well so I used my own. And upon checkout, the property manager, not so much. I feel as though as he needs to become more informed of promotions associated with bookings before ensuing confrontation and also work on his people skills.
Se hospedó 2 noches en mayo de 2024
Respuesta de Dave, el 6 may. 2024
Dear Mary we are happy your stay was pleasant. We have addressed the issue with the stained sheets and towels and hope your next stay is better in that regard.

2/10 Terrible

Snigdha

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Dave, el 17 may. 2024
Dear Snigdha, thank you for staying. We would love to hear your feedback, as to how to make your next stay more accommodating.

2/10 Terrible

John

No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Dave, el 6 may. 2024
Daer John, we would have loved to know what the issues during your stay.

2/10 Terrible

Nick

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Horrible condition, dirty beyond words, a place where you are guaranteed to attract a disease. I had to leave in the middle of the night because couldnt deal with the moldy smell and everything else. I dont understand how they dont get shutdown by health inspector. It was just an overnight stop due to long traveling. Sleeping in my truck would have been 1000 times better. stay away from this place
Se hospedó 1 noche en abril de 2024
Respuesta de Dave, el 2 may. 2024
Dear Nick, sorry your stay was not what you expected.

6/10 Aceptable

Mario

Viaje de negocios
The interior / exterior is screaming OLD . Especially the fixtures,bathtub and furniture.
Se hospedó 3 noches en enero de 2024
Respuesta de Dave, el 29 abr. 2024
Dear Mario, we are aware of your concerns. However, we do have plans to upgrade the facilities and make each experience great for each of our guests.

10/10 Excelente

Opal

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 7 noches en marzo de 2024
Respuesta de Dave, el 27 abr. 2024
Dear Opal, glad your experience was a pleasant one. Hope we can make your next stay just as good.

6/10 Aceptable

Gail

Viaje en pareja
No le gustó: Condiciones de la propiedad
Unsafe, noisy, dirty area.
Se hospedó 1 noche en marzo de 2024
Respuesta de Dave, el 6 abr. 2024
Dear Gail, thank you for your response.

2/10 Terrible

Shannon

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
They were infested with bed bugs
Se hospedó 2 noches en marzo de 2024
Respuesta de Dave, el 4 abr. 2024
Dear Shannon, we are sorry your stsy did not go as planned but there are no bed bugs.

2/10 Terrible

Robin

Viaje en pareja
No le gustó: Limpieza y servicios
Would not recommend this place. Dirty, poor location. Pool not open.
Se hospedó 2 noches en marzo de 2024
Respuesta de Dave, el 31 mar. 2024
Dear Robin, we are sorry you had a bad experience. We do clean by company standards, and as far the pool our pool is open.

2/10 Terrible

Nini

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
All they do is talking about people sheeting never be clean and the rooms was dirty had to go back in reclean it and I just don’t like the people that work here maybe one are two of them I speak to the rest I don’t give a damn about because it been many time I had to bite my tongue 👅 and kept my cool 😎 once I leave I never stay here again
Se hospedó 8 noches en marzo de 2024
Respuesta de Dave, el 21 mar. 2024
Dear Nina, sorry your stay did not go as planned. We as a staff try to make each customer happy and their stay as pleasant as possible. We hope you will give us another chance in the future and your stay goes a lot better.

2/10 Terrible

Bradley

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Room one was extremely dirty and stinky, water would not drain in the sink, fully clogged with hair and mold . Sheets were stained and dirty floor was not vacuumed. Shower was not useable. Was given a second room, it was equally bad . We did not even want to sit on the beds , it was so disgusting. I am totally disgusted and disappointed with this place, even the finish on the bath tubs were gone there are holes in the base of the doors and the terrible odour was overwhelming. I am hopeful for a full refund, the receptionist said she would submit one
Se hospedó 1 noche en marzo de 2024
Respuesta de Dave, el 10 mar. 2024
Dear Bradley, sorry you had these issues. We have looked into and solved these issues to make future stays better. We hope you give us another chance to make a future stay a success.

2/10 Terrible

Valrize

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They never refunded our initial deposit.They overcharge for the extra night that we stayed and I did not receive my veteran benefits.This place is a horrible hothe.Managers are rude greedy and they do drugs
Se hospedó 2 noches en marzo de 2024
Respuesta de Dave, el 10 mar. 2024
Dear Valrize, I have never done drugs in my life. Sorry you had the misconception.

6/10 Aceptable

Dana

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
When we pulled the covers down on the bed the sheets were covered in body hair. There was body hair all over the bathroom floor and in the tub and shower.
Se hospedó 2 noches en marzo de 2024
Respuesta de Dave, el 10 mar. 2024
Dear Dana, these issues have been taken care of it.

6/10 Aceptable

Bruce

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
There were cockroaches in the bathroom and main room, there was sand in the bed.
Se hospedó 1 noche en febrero de 2024
Respuesta de Dave, el 17 feb. 2024
Dear Bruce, thank you for your feedback. We will take your observations and do our best to make sure these issues are handled properly. We hope your next visit will be more to your liking.

2/10 Terrible

Cliente verificado

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Horrible. Dirty room
Se hospedó 1 noche en febrero de 2024
Respuesta de Dave, el 17 feb. 2024
Anonymous, sorry about your stay.

2/10 Terrible

Janice

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
the room they gave us was terrible,stained sheets,the next room did not look as if they cleaned the toilet, the shower had mildew or mold, the coffee pot had coffee in the pot.the lady at the counter was nice,but there were no refunds so we had to take the second room
Se hospedó 1 noche en febrero de 2024
Respuesta de Dave, el 6 feb. 2024
Dear Janice, we apologize your stay did nit go as planned. We try to make sure the stay of each guest is as good as possible. We will definitely address these situations and hope your next stay is a much better experience.

2/10 Terrible

Gary

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Dave, el 30 ene. 2024
Dear Gary, we are sorry your stay did not meet your expectations.

2/10 Terrible

Kamlesh

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Not sleepable at all, all over bugs - spider, dusty floor and dirty walls and bed
Se hospedó 2 noches en noviembre de 2023
Respuesta de Dave, el 29 nov. 2023
Dear Kamlesh, we are sorry for your stay.

4/10 Malo

Jacque

Viaje en grupo, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Room wasn't ready/clean. They allowed us to check in with no linen on the beds. Had 2 rooms; the shower didn't work in 1 room , the TV didn't work in either room. The room that was "clean" had cigarette burn holes in the linen.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Dave, el 29 nov. 2023
Jacque, thank you for sharing this information. It is our practice to do our best with each and every guest. Unfortunately, when checking in on a special event weekend there may be a delay. We will continue to try and come up with ways to maximize on each opportunity..

2/10 Terrible

Jon

Very dirty beds walls sheets bathroom I immediately returned key cards My wife was very angry Needs to be corrected
Se hospedó 1 noche en noviembre de 2023
Respuesta de Dave, el 28 nov. 2023
Dear Jon, thank you for your feedback. We are working very hard to correct this and hope you will give us another chance in the future.

2/10 Terrible

Mike

Viaje familiar
No le gustó: Condiciones de la propiedad
We need a refund. We did not stay. No. TV. Not a handicapped accessible room as we reserved.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Dave, el 28 nov. 2023
Dear Mike, we did not receive a request for a handicapped room. Your request of a two-bed handicapped room is not available. We do not have such a room. We look forward to helping you in the future.

4/10 Malo

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The bathroom was dirty, with peeling paint and moldy shower. There was no Internet connection the whole time I was here and there is no phone to call the front desk. There is no USB plug near the bed head. I had to pull the bed out to reach.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Dave, el 21 nov. 2023
Anonymous, we try very hard to make each guest stay a pleasant experience. We are in the process of doing our bathrooms over again. We hope this text will be completed soon and you decide to give us another chance. Thank you for your feedback, as we take it very serious to ensure improvements.

2/10 Terrible

Jay

Viaje con mascota
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
There were dead bedbugs under the bottom sheets. One single roll of toilet paper was provided. The toilet kept running all night. A group of young people were repairing their cars in the parking lot, some on jack stands. The vending machines were out of order/not stocked. There were full trashbins surrounded by garbage next to, and under the stairs to the second story. Room numbering was nonstandard, with rooms 140-160 on the second story. Continental breakfast was a Hostess pastry in its wrapper, along with a rice krispies bar, presented in a paper bag below a sign that said "take one." The flat-screen television worked well, but was only 28 inches. On the positive side, there were plenty of clean towels provided, and staff I encountered were friendly and prompt with customer service - just appear overwhelmed with the state of the property. Even though I prepaid through Expedia, I did not stay through the second night and opted instead to leave in the evening.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Dave, el 11 nov. 2023
Dear Jay we are sorry you did not enjoy your stay. After having the room professional inspected, we can assure you there was no bedbugs. As I personally explained to you at the time of your stay it was not only a home football game (Arkansas) it was also parents weekend at the University of Florida so we were very busy that weekend. We hope your next stay will be better than what you experienced this stay.

2/10 Terrible

Venkatesan

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We stays for 2 nights. No horse keeping. No fresh towels. Asked for towels in the front desk and he said someone will bring it to the room. Not happened. Next morning new front desk person - asked for towels and she said she can give only one towel. Unbelievable 😡 Nerver ever will stay here.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Dave, el 7 nov. 2023
Dear Venkatesan, we apologize for the miscommunication during your stay. When housekeeping is requested after hours on the weekend, We do our best to accommodate. Unfortunately, did not fulfill your request, but we will work on making sure this doesn't happen again.

2/10 Terrible

Lisa, Pleasant Ridge

Se hospedó 1 noche en octubre de 2023
Respuesta de Dave, el 21 nov. 2023
Dear Lisa, sorry you were unhappy with your stay.

2/10 Terrible

Guy

Se hospedó 4 noches en octubre de 2023
Respuesta de Dave, el 30 oct. 2023
Dear Guy, we would like to know where we can improve to make your stay a better one.

2/10 Terrible

ALEXSA, HIALEAH GARDENS

Se hospedó 1 noche en octubre de 2023
Respuesta de Dave, el 16 nov. 2023
Dear Alexsa, sorry about you did have a pleasant stay.

2/10 Terrible

Sharon

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Terrible, unfinished walls, broken towel racks awful bed condition, bed bugs.
Se hospedó 1 noche en octubre de 2023
Respuesta de Dave, el 19 oct. 2023
Dear Sharon, we are sorry your stay did not meet your expectations. We are currently in the process of renovating our rooms. We hope you will give us another chance in the future to show our improvements.

2/10 Terrible

Sharon

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Terrible, unfinished walls, broken towel racks awful bed condition, bed bugs.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Sandra

Se hospedó 2 noches en octubre de 2023
Respuesta de Dave, el 9 oct. 2023
Dear Sandra, we appreciate your feedback. We are glad you enjoyed your stay. We will continue to strive to keep making your visits positive ones.

4/10 Malo

Jennifer

Se hospedó 2 noches en octubre de 2023
Respuesta de Dave, el 29 oct. 2023
Thank you for taking the time to fill out our survey. We will continue to do our best to ensure our guests have the stays they deserve.

2/10 Terrible

Musset, Palm Coast

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Manager is horrible. I came to check in but I was ask to remove my car because the parking is for customers only. But then, I said I am here to check in but this guy who introduced himself as the manager says I can check in now for $30 more dollars (2:40pm) other than that I am not a customer therefore leave the parking and come back when I am a customer.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Dave, el 26 sept. 2023
Dear Musset, unfortunately your recollection of the events is not accurate. You were asked to move your vehicle because you were parked in front of the office and did not want to take advantage of the early check-in process. I'm sorry you felt as if my associate doing their job was inappropriate but we do have policies we are trying to keep things under control. Also, you were not asked to leave, you were asked to pull to the side to make room in case other guests did want to check-in early. I hope your next stay goes to your liking and am very happy that our room accommodations were to your liking.

2/10 Terrible

Linda

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We were there 15 minutes and we left because there was roaches. The sheets were staying. The towels were staying. It was very nasty they would not give me my money back.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Dave, el 18 sept. 2023
Dear Linda, we are sorry your stay did not go as expected. This is very saddening to see as we have recently put new linen and towels in the rooms. We will research this issue and make sure we take the appropiate action to get it right.

4/10 Malo

Tyler

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
not the best when it comes to beds, sheets, having clean towels but its an option for cheapish
Se hospedó 2 noches en septiembre de 2023
Respuesta de Dave, el 18 sept. 2023
Dear Tyler, we take your concerns serious and will take actions to remedy these situations.

2/10 Terrible

Jason

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Read this before booking
Place was disgusting. Reserved a room w/2 queen beds/ got one. Front desk had no solution or compromise. Went to event, got back late and discovered bed sheets were dirty/stained. Room walls weren’t painted in some places. Room smelled, had to go buy air freshener. Would not recommend to my enemies
Se hospedó 1 noche en septiembre de 2023
Respuesta de Dave, el 18 sept. 2023
Dear Jason, we are sorry your stay did not go as planned. We as a staff are actively trying to make sure our guest have a pleasant experience. We hope you will give us a chance in the future, as we take your concerns serious and look to improve upon your next stay.

2/10 Terrible

Major wilfork Chanda

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I like the fact I had somewhere to go but they have roaches.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Dave, el 17 sept. 2023
Dear Major, thanks for giving us your feedback. We are taking your feedback very serious and taking steps to remedy this problem.

6/10 Aceptable

Ronnie

Viaje de negocios
Le gustó: Servicio y personal y comodidad de las habitaciones
Ok for one night
Checkin was easy had no issues. Got in room and tv wouldn’t work. Personel was very knowledgeable and was working within minutes. Overall room was ok for someone needing a room for the night. Didn’t take photos but towels were extremely stained when I went to take a shower. Wash cloths were also. Probably won’t rebook unless desperate. Especially not for $100 a night
Se hospedó 1 noche en septiembre de 2023
Respuesta de Dave, el 14 sept. 2023
Dear Ronnie, thank you for your recent assessment of our lodging facility. We are working very hard to continue to gain knowledge to help our guest and filter out some of the older stuff. We hope you continue to give us a chance, as you will see the extra efforts our staff will be putting in to make things better.