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Opiniones de Hyatt Place Albuquerque/Uptown

3 out of 5
Hyatt Place Albuquerque/Uptown
6901 Arvada Ave Ne, Albuquerque, NM

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 569 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 250 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 83 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 52 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 48 de 1002 opiniones" "

9.0/10

Limpieza

8.8/10

Servicio y personal

8.4/10

Servicios

8.8/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

YAZET

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy bien ubicado y buen conservado
Se hospedó 1 noche en enero de 2024
Respuesta de Sales Coordinator, el 11 ene. 2024
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Un desayuno un poco mejor
Se hospedó 3 noches en abril de 2023
Respuesta de Sales Coordinator, el 10 abr. 2023
Thanks for staying with us. We appreciate your feedback.

8/10 Bueno

Carlos A

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Bien
Se hospedó 1 noche en mayo de 2022
Respuesta de Sal, el 23 jun. 2022
Thank you

8/10 Bueno

Rosa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2022
Respuesta de Sal, el 10 ene. 2022
Thank you

8/10 Bueno

Jaime Ivan

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Merry Christmas
Se hospedó 4 noches en diciembre de 2021
Respuesta de Sal, el 27 dic. 2021
And a Happy New Year

4/10 Malo

ALEJANDRO

Viaje de negocios
Hotel sobrevendido.
Hotel sobrevendido, llagamos y no teníamos habitación. No se han comunicado con migo para el reembolso del dinero. Se les abona que nos ubicaron en otro hotel pero nos toco pagar nuevamente.
Se hospedó 3 noches en diciembre de 2021
Respuesta de Sal, el 13 dic. 2021
Thank you for your comments

10/10 Excelente

Luis

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buena estancia
Excelente servicio, el cuarto cómodo y limpio accesible a centro comercial y Target.
Se hospedó 1 noche en septiembre de 2020
Respuesta de Manager, el 30 sept. 2020
Gracias

10/10 Excelente

Jon

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect
Se hospedó 1 noche en abril de 2024
Respuesta de Sales Coordinator, el 3 may. 2024
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 Excelente

Nicole

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful place to stay!
Se hospedó 1 noche en abril de 2024
Respuesta de Sales Coordinator, el 1 may. 2024
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

8/10 Bueno

Darryl

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
We did not like the banging doors in the hallway at night.
Se hospedó 3 noches en abril de 2024
Respuesta de Sales Coordinator, el 1 may. 2024
We apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 Excelente

Kurt

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was awesome!
Se hospedó 1 noche en abril de 2024
Respuesta de Sales Coordinator, el 25 abr. 2024
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 Excelente

Jeffrey, Lakewood

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bedding comfort
Se hospedó 2 noches en abril de 2024
Respuesta de Sales Coordinator, el 23 abr. 2024
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 Excelente

Paula

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I've been visiting Albuquerque for the last 10 years to visit my son who is in the military. This is the best hotel I've stayed at. The staff goes out of their way for their guests and the hotel is safe, spacious and clean.
Se hospedó 3 noches en abril de 2024
Respuesta de Sales Coordinator, el 22 abr. 2024
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 Excelente

Gail

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to uptown shopping center. Within walking distance
Se hospedó 1 noche en abril de 2024
Respuesta de Sales Coordinator, el 22 abr. 2024
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 Excelente

Kurt

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Sales Coordinator, el 16 abr. 2024
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 Excelente

Sabyasachi, West Windsor

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent property - nice location, clean, great service. Front desk was very helpful. Check in process was very easy.
Se hospedó 1 noche en abril de 2024
Respuesta de Sales Coordinator, el 12 abr. 2024
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

2/10 Terrible

robert

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
NEVER AGAIN
Se hospedó 2 noches en abril de 2024
Respuesta de Sales Coordinator, el 9 abr. 2024
We apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

8/10 Bueno

Mara

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de Sales Coordinator, el 8 abr. 2024
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 Excelente

Erika

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room was clean and breakfast was delicious. Near by plenty of dining and shopping places. We will definitely come back.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sales Coordinator, el 1 abr. 2024
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 Excelente

Heather

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect location. Easy on/off the highway, lots of dining options in walking distance
Se hospedó 1 noche en marzo de 2024
Respuesta de Sales Coordinator, el 29 mar. 2024
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

8/10 Bueno

Bartley

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Sales Coordinator, el 27 mar. 2024
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

8/10 Bueno

Jonathan

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Sales Coordinator, el 26 mar. 2024
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 Excelente

olivia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Yes
Se hospedó 1 noche en marzo de 2024
Respuesta de Sales Coordinator, el 25 mar. 2024
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

4/10 Malo

George, Summerville

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
Toilets were not cleaned well. Hotel is very dark, lights were dim even when all were switched on.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sales Coordinator, el 21 mar. 2024
We apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 Excelente

Margitta

Le gustó: Servicios
Beautiful lobby & uniquely designed rooms. rooms.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sales Coordinator, el 18 mar. 2024
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

8/10 Bueno

Tania

Se hospedó 2 noches en marzo de 2024
Respuesta de Sales Coordinator, el 2 abr. 2024
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

6/10 Aceptable

Shehryar, Austin

Viaje familiar con niños
Le gustó: Servicio y personal
The breakfast options are always terrible at Hyatt. The food is greasy and there aren’t many protein options.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sales Coordinator, el 11 mar. 2024
We apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

4/10 Malo

Monica Mastrovito, San Diego

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
On Saturday night there was a fire from one of the air conditioners in the rooms on our floor 2nd floor. The alarms didn’t go off, staff didnt even have the decency to inform the hotel guests on the floor what was going on. We saw the fire trucks coming in cause our window faced the street. I find this as a safety issue and appauling that Hyatt didnt care enough about its guests to let them know. The smell was horrible and even this morning when we were awoken early with fans running and the horrible smell, we were coughing and it was disgusting. Im a Hyatt rewards member and i wont be coming back to this location thats for sure. We had to ask for our room to be cleaned and our experience all around was a disappointment.
Se hospedó 3 noches en marzo de 2024
Respuesta de Sales Coordinator, el 11 mar. 2024
We apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

6/10 Aceptable

Connie

Se hospedó 1 noche en marzo de 2024
Respuesta de Sales Coordinator, el 1 abr. 2024
We apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 Excelente

Charleston

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Sales Coordinator, el 11 mar. 2024
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

8/10 Bueno

Debora

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is great but the mattress was terrible
Se hospedó 1 noche en marzo de 2024
Respuesta de Sales Coordinator, el 4 mar. 2024
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 Excelente

Linda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
From check in to checkout everyone was friendly and helpful. Sarah at the front desk helped with something I needed. Thank you Sarah! We will definitely be back. Very clean, well stocked with towels and toiletries and an extra blanket. Best place we’ve stayed so far. I would’ve love some water bottles. We would definitely recommend to stay here.
Se hospedó 2 noches en febrero de 2024
Respuesta de Sales Coordinator, el 19 feb. 2024
Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to seeing you again.

10/10 Excelente

ChaoHsin, Frisco

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Sales Coordinator, el 5 feb. 2024
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 Excelente

Alejandra

Se hospedó 1 noche en febrero de 2024
Respuesta de Sales Coordinator, el 5 feb. 2024
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 Excelente

Chris

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Cleanliness
Se hospedó 1 noche en febrero de 2024
Respuesta de Sales Coordinator, el 2 feb. 2024
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 Excelente

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hyatt
Nice place to stay, rooms with sofa and desk makes it roomy. Conveniently close to nice shops and restaurants.
Se hospedó 1 noche en enero de 2024
Respuesta de Sales Coordinator, el 1 feb. 2024
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 Excelente

Edie

Se hospedó 1 noche en enero de 2024
Respuesta de Sales Coordinator, el 30 ene. 2024
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Sales Coordinator, el 29 ene. 2024
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

8/10 Bueno

Kyle

Viaje con mascota, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was good, room was ok. Was pretty disappointed at the extra $75 dollar pet fee that was non refundable. Only got this upon checkin rather then during my booking. If i knew there was this fee i would have went to a different hotel for the price.
Se hospedó 1 noche en enero de 2024
Respuesta de Sales Coordinator, el 26 ene. 2024
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 Excelente

Robert

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stephanie and Nichole were very helpful and very professional. They called up after checking in to see how we were doing. Everything was beyond expectations. Clean facilities, fabulous location and a helpful staff. I highly recommend this property.
Se hospedó 1 noche en enero de 2024
Respuesta de Sales Coordinator, el 26 ene. 2024
Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. We look forward to seeing you again.

8/10 Bueno

Wendy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Sales Coordinator, el 13 ene. 2024
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

4/10 Malo

Birant

No le gustó: Limpieza y servicio y personal
Really bad smell in the room
Se hospedó 2 noches en diciembre de 2023
Respuesta de Sales Coordinator, el 11 ene. 2024
We apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 Excelente

Samantha

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Sales Coordinator, el 8 ene. 2024
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 Excelente

Mia-evelyn

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Sales Coordinator, el 8 ene. 2024
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 Excelente

Daniel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Sales Coordinator, el 8 ene. 2024
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 Excelente

Teresa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay!
Nice stay. Great location to restaurants and shopping. Close enough to the airport, about 10 minute drive
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sales Coordinator, el 8 ene. 2024
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 Excelente

Stephanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Had a excellent stay at this Hyatt.
The staff was welcoming and helped us when needed. The breakfast was hot and coffe was excellent. Enjoyed our stay and the views of the mountains were amazing.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Sales Coordinator, el 8 ene. 2024
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

10/10 Excelente

alfonso

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Sales Coordinator, el 8 ene. 2024
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.

2/10 Terrible

Kyle

Se hospedó 1 noche en enero de 2024
Respuesta de Sales Coordinator, el 8 ene. 2024
We apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 Excelente

Murtaza

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Location
Great location, nice and clean rooms, friendly front desk staff and breakfast was good as well.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sales Coordinator, el 5 ene. 2024
Thanks for staying with us and we look forward to seeing you again. We appreciate your feedback.