Área de parrilladas y picnic

Opiniones de Nativo Lodge

3 out of 5
Nativo Lodge
6000 Pan American Fwy NE, Albuquerque, NM

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 422 de 1005 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 209 de 1005 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 148 de 1005 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 124 de 1005 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 102 de 1005 opiniones" "

7.8/10

Limpieza

8.4/10

Servicio y personal

7.0/10

Servicios

7.4/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Rafael

Se hospedó 1 noche en febrero de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 20 mar. 2024
We are sad to hear that your experience with us was not positive, Rafael. We appreciate your honest rating and we would love another shot to impress you in the future.

2/10 Terrible

Anibal

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 18 ene. 2024
We are very sorry to hear that your experience with us was not the best. We value your honest rating and we would love another shot to impress you in the future.

10/10 Excelente

Alfonso

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
La decoración del Hotel es muy original. Excelente servicio y atencion.
Se hospedó 2 noches en abril de 2023
Respuesta de Kelsey H- Social Media Coordinator, el 6 may. 2023
We are thrilled to hear that you enjoyed your experience with us! Thank you so much for your kind words and support.

10/10 Excelente

ALVARO

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
👍👍👍👍👍👍👍
Se hospedó 1 noche en septiembre de 2022
Respuesta de Kelsey H- Social Media Coordinator, el 5 sept. 2022
Thank you so much for your kind review! We hope to care for you again soon!

4/10 Malo

Judith

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Pesima opcion.
El hotel ya no tiene gimnasio, el business center es una computadora vieja y SIN impresora. Te cobran resort fee pero no me queda claro cuales son los beneficios... dicen que incluye desyuno, pero en realidad, solo ponen una mesa cin Yogurt y cafe. La Junior Suite es una tomada de pelo... es lo mismo que cualquier cuarto de hotel.
Se hospedó 2 noches en junio de 2022
Respuesta de Kelsey H- Social Media Coordinator, el 16 jun. 2022
Thank you for your review, Judith. We are sorry to hear that your experience with us was not the best, but we value your honest feedback and we would love another shot to impress you in the future.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La decoración muy bonita
Se hospedó 1 noche en julio de 2021
Respuesta de Kelsey H- Social Media Coordinator , el 8 ago. 2021
We are thrilled that you enjoyed your stay with us! Thank you so much for your review and support. We hope to care for you again soon.

4/10 Malo

Pepin

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No recomendable
El Hotel le falta mucho mantenimiento , se ve viejo y abandonado
Se hospedó 1 noche en diciembre de 2019
Respuesta de Kelsey H- Social Media Coordinator , el 29 dic. 2019
We are deeply sorry that your experience with us did not meet your expectations. Although we strive to provide our guests with a five star experience, we understand we will always have room to grow and areas to improve upon and we appreciate your honesty. We will work with our teams to improve and we hope you will give us another shot to impress you in the future!

10/10 Excelente

Merton

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Theresa

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The property is outdated. Staff were friendly, room was clean, bed was comfy.
Se hospedó 1 noche en mayo de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 22 may. 2024
We are glad to hear that you enjoyed our staff, room, and bed during your stay with us! Thank you for your review and feedback. We value your support.

8/10 Bueno

Natalija

Se hospedó 1 noche en mayo de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 17 may. 2024
We are delighted that you enjoyed your visit with us! Thank you for your review and support.

8/10 Bueno

Scott, Boring

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were very friendly and accommodating. Our room faced the road/freeway and was noisy all night long, very little soundproofing thru all the glass windows/patio door. However we travelled with friends who stayed on the opposite side and said it was very quiet. If you stay there request a backside room if you want to sleep.
Se hospedó 1 noche en mayo de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 15 may. 2024
We appreciate your review and feedback, Scott. We are glad that you enjoyed our friendly staff and we would love another chance to care for you again in the future.

2/10 Terrible

Joseph

Viaje en pareja, Viaje familiar
No le gustó: Servicios
Had bed bugs and wouldn’t go in and check it. Just kept saying they clean and don’t have them and we saw at least 4 grown bed bugs. Abosulutly disgusting
Se hospedó 1 noche en mayo de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 21 may. 2024
Joseph, we are disappointed that your experience with us was not positive. We do treat for pests regularly, but we want to assure you that we had this room double checked after your feedback. We have processed a refund for you and we have attempted to get in contact with you as well. We wish that your stay was more positive and we would love another opportunity to make this up to you in the future.

8/10 Bueno

Deborah

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Staff was great. Our first room had so much wind coming in through closed windows that the curtains were vigorously moving, & there was whistling through the ac unit. We had to change rooms at 1:00 a.m. Hotel needs an update. I was not a fan of the $20 resort fee. I have stayed there numerous times & that was new.
Se hospedó 1 noche en mayo de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 13 may. 2024
Thank you for taking the time to share about your stay with us. We value your honest feedback and we apologize for the inconvenience you experienced with changing your room. We would love another chance to impress you in the future.

10/10 Excelente

Carlos

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Thank you for everything!
Se hospedó 1 noche en mayo de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 12 may. 2024
We cherish your kind review and support, Carlos! We would love to care for you again.

4/10 Malo

Nat

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Liked the artist room we had to be moved into when we found an 8 inch Centipede ready to crawl into bed with my wife and myself. Staff was helpful moving us into the artist room. However, with two children and and two adults it was rather tough fitting into one king size bed and trying to be comfortable. We ended up finding another hotel for the second evening of our trip to Albuquerque.
Se hospedó 2 noches en mayo de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 11 may. 2024
Thank you for taking the time to leave us this review, Nat. We apologize that there were aspects of your stay that negatively impacted your experience with us. We treat for bugs regularly, but we are very sorry for this issue and the inconvenience this caused. We appreciate your honest feedback and we would love another opportunity to impress you in the future.

2/10 Terrible

Egzona

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Tried to do an early check in around 2:15pm and was told there is no check in before 3pm. I asked to use the restroom in the lobby. I came out of the restroom about 10 min later and two families were being checked in…I then approached the desk again to check in and was told I had to wait an hour for my room which they’d selected and couldn’t for some reason select a ready room.Very unwelcoming staff. Not helpful to newcomers. During check in no info was given about the property or hours. I had to ask about pool hours, restaurant, wifi, etc. The carpets smell, the drapes, all of it. It’s dark and dingy. Save your coins.
Se hospedó 4 noches en mayo de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 11 may. 2024
We are disappointed to hear that your experience with us was not positive. We sincerely apologize that your room was not ready early and for the inconvenience this caused. We are very sorry for the issues in your room as well. We value your honest feedback and we will share your concerns with our team as we are always working to improve.

8/10 Bueno

Elizabeth

Viaje familiar
Nice place but hidden charges-WiFi didn’t work and rugs stained
Se hospedó 1 noche en mayo de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 7 may. 2024
Thank you for your review and feedback, Elizabeth. We value your honesty and we hope you will give us another chance to care for you again.

8/10 Bueno

Vicky

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Our stay was nice and the staff was wonderful! We were not happy that the restaurant was closed the time we were there, and there is not even a continental breakfast. For a one night visit it was a good place.
Se hospedó 1 noche en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 3 may. 2024
Thank you for sharing about your stay with us, Vicky! We appreciate your support and feedback and we hope to care for you again.

10/10 Excelente

Courtney

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 3 may. 2024
We are thrilled that you enjoyed your stay, Courtney! Thank you for your review and support.

8/10 Bueno

Harso

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 28 abr. 2024
We value your rating and support! We hope to see you again soon.

8/10 Bueno

Sherry

Le gustó: Condiciones de la propiedad
The property was very unique in a cool way. A very cool vib.
Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 26 abr. 2024
We are thrilled that you enjoyed your experience with us, Sherry! We appreciate your support and we hope you can return in the future.

6/10 Aceptable

Bindi, Brooklyn Center

No le gustó: Servicios
It’s ok. Dated property with skeletal staff but clean enough for an overnight.
Se hospedó 1 noche en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 23 abr. 2024
Thank you for sharing about your experience with us. We value your honest feedback and we would love another chance to care for you again.

8/10 Bueno

Frank

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I appreciated the decor of the hotel. It has a unique style that reflects the history of the area - the native American paintings in the rooms as well as the exterior of the hotel. The staff were great. What was missing was a exercise room, which the staff said they had before but removed because of covid. They should bring that back.
Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 21 abr. 2024
Thank you for taking the time to leave us this review, Frank. We are delighted that you enjoyed many aspects of your stay and we value your feedback on how we can improve. We hope to care for you again in the future.

8/10 Bueno

Karlena

Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 11 may. 2024
We are so glad that you enjoyed your visit with us! We hope you can return again soon.

6/10 Aceptable

Bryce

Le gustó: Limpieza
It was an okay stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 18 abr. 2024
We appreciate your review, Bryce. We would love another chance to impress you in the future.

8/10 Bueno

Tyrone

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet and peaceful with very pleasant decor. The front desk staff were knowledgeable, pleasant and efficient.
Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 14 abr. 2024
Thank you so much for your kind review, Tyrone! We are delighted to hear that you enjoyed your experience with us and we would love to care for you again soon.

8/10 Bueno

Luke

Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 3 may. 2024
We appreciate your rating, Luke! Thank you for your support.

10/10 Excelente

Dawn, Austin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was friendly, room was comfy.
Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 14 abr. 2024
We are thrilled that you enjoyed our staff and room during your stay! Thank you for your review and support.

4/10 Malo

Jason

Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 3 may. 2024
We are sorry to hear that your experience with us was not the best, Jason. We would love another opportunity to impress you in the future.

4/10 Malo

Jason

Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 1 may. 2024
We are sorry to hear that your experience with us was not the best, Jason. We would love another opportunity to impress you in the future.

8/10 Bueno

Mark

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
We were in one of the art rooms and it was very unique. Unfortunately there were lots of dust bunnies behind the night tables. They offered to move us but we had already settled in and were too tired to move.
Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 10 abr. 2024
Thank you for your review and feedback, Mark. We value your honest feedback and we will work with our housekeeping team to improve. We would love to care for you again soon.

8/10 Bueno

Ashlyn

Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 28 abr. 2024
Thank you for your review, Ashlyn! Your support is greatly appreciated.

6/10 Aceptable

Rachel

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
We have stayed here many times over the years and have always enjoyed our stay. This time it seemed like things had gone downhill. There were several issues that seem Like the could’ve been easy fixes. With a little more attention. The hot tub was only about halfway full, and cool. We stayed for three days and it seems someone could have fixed this in that time. The mattress pad was filthy and looked like it had vomit on it. A little ore attention to detail and this found be a nice place to stay.. I hope they can get it together!
Se hospedó 2 noches en abril de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 9 abr. 2024
Thank you for taking the time to leave us this review, Rachel. We are sorry to hear that your most recent stay was not as positive as your previous visits. We apologize for the issues you encountered and the inconvenience they caused for you. We truly value your honest feedback and we will share your concerns with our team as we are always working to improve. We would love another chance to care for you and impress you again in the future.

2/10 Terrible

Michael, Las Vegas

Viaje de negocios, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Property did not have the room we reserved. Clerk was very insistent on providing a “cancellation number” and offered no alternatives to remedy the situation. “You booked through a third party and you need to address any concerns with them”. After expressing my frustration, we were offered a king bed with a roll away.
Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 9 abr. 2024
We are very sorry that your experience with us was not positive, Michael. Unfortunately, there is a separation between the hotel and third party companies which can make situations like this more difficult, but we are glad that we were able to get you into a room after all. We apologize for the initial issue and inconvenience, but we hope that you enjoyed the rest of your stay.

10/10 Excelente

Erica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The inside of the hotel is so relaxing. I like the look. The employees are so nice and helpful.
Se hospedó 1 noche en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 5 abr. 2024
We are thrilled to hear that you enjoyed our relaxing hotel and helpful staff, Erica! Thank you so much for your kindness and support. We would love to care for you again.

4/10 Malo

Sophie

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
I usually only leave a review if it's going to a positive one but I feel like this hotel could be decent if management cleaned up their act. So maybe some honest and constructive criticism could be beneficial. The hotel itself was very dated and not the cleanest. There were stains on the walls which probably just needed to be cleaned, the carpet had obviously not been vacuumed, and the drapes were dusty. The rooms are advertised as recently renovated and painted by local artist but I was told that those specific rooms are only available as upgrades and are limited so that was misleading as those were the only pictures advertised on their websight. Also, we had no hand soap or tissue when we checked in (which they were out of), we were missing an iron and the ironing board was broken..plus we had to pay a $20 Amenity Resort fee which I'm not sure what this was for other than being able to redeem one free local beer (per person) at the front desk each night of our stay which was a good idea to help promote for local breweries but that was a steep fee for that little "perk". The pros were that the beds were clean and comfy, the bar was cool and the entire staff was super friendly and helpful ..I feel that they do the best that they can with what they have...this to me is honestly a reflection of management/owners. Overall it's all in the details for me which can make the biggest difference. Hoping they work on these improvements because for the price it could be a fair motel.
Se hospedó 2 noches en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator , el 3 abr. 2024
Thank you for all of the great feedback about your experience! We appreciate you going into such detail and highlighting what you felt to be our strengths and weaknesses. We apologize that we missed the mark in certain areas of your stay. Although we strive to provide our guests with a five star experience, we understand we will always have room to grow and areas to improve upon and we appreciate your honesty. This feedback will be very helpful in our growth and becoming our very best! We will work with our team to improve and we would love another opportunity to impress you with our improvements in the future.

10/10 Excelente

Lulu

Se hospedó 1 noche en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 24 mar. 2024
We appreciate your rating and support! We hope you can return soon.

10/10 Excelente

Sarah

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Albuquerque is a tough area but this hotel was safe, well-lit and fun. The ambiance was very cool and while the building is a little old the decor is really fun and the staff goes above and beyond.
Se hospedó 1 noche en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 22 mar. 2024
We are elated to hear that you enjoyed our hotel, ambiance, and staff during your stay with us! Thank you so much for your kind words and support. We would love to care for you again.

6/10 Aceptable

Ana

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 22 mar. 2024
Thank you for taking the time to leave us this review, Ana. We hope you will return and give us another chance to impress you in the future.

8/10 Bueno

roberto

Le gustó: Limpieza y servicio y personal
The native design is great
Se hospedó 2 noches en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 19 mar. 2024
We are delighted to hear that you enjoyed our design during your stay with us! Thank you so much for your kind review and support.

6/10 Aceptable

Casey

Viaje en grupo
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Took them 3 hours after our check in time (4pm) to actually clean our room.
Se hospedó 1 noche en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 18 mar. 2024
We are very sorry for the delay in check in during your visit with us, Casey. We sincerely apologize for the inconvenience this caused, but we appreciate your honesty and we will work with our housekeeping team to improve.

6/10 Aceptable

Roger Dale, Vadnais Heights

Viaje familiar
No le gustó: Servicios
The $20 extra per day charge was pretty bogus. It covered things like an open parking lot and free wifi. News flash: Those are usually not charged for. We did get a "free" beer every night, but if I want a drink, I'll just buy one.
Se hospedó 4 noches en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 13 mar. 2024
Thank you for your review, Roger. We are sorry to hear that our amenity fee negatively impacted your experience with us. We appreciate your feedback and we would love another chance to impress you in the future.

10/10 Excelente

Michele

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly help staff, nice clean comfortable room,
Se hospedó 3 noches en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 11 mar. 2024
We are delighted to hear that you enjoyed our rooms and staff, Michele! Thank you for your review and support.

2/10 Terrible

Tammy

Se hospedó 1 noche en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 12 mar. 2024
We are sad to hear that your experience with us was not positive, Tammy. We would love another opportunity to impress you in the future.

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect stay!
Se hospedó 1 noche en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 11 mar. 2024
We appreciate this positive review, Richard! We would love to care for you again!

10/10 Excelente

Herman

Viaje familiar con niños
Good job
Se hospedó 1 noche en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 10 mar. 2024
We are so happy that you enjoyed your visit with us, Herman! We hope you can return soon.

10/10 Excelente

robert

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice property and friendly, helpful desk staff.
Se hospedó 1 noche en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 10 mar. 2024
Thank you for your kind words, Robert! We appreciate your support.

2/10 Terrible

savannah

Se hospedó 1 noche en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 26 mar. 2024
We are sorry to hear that your stay was not the best, Savannah. We would love another opportunity to impress you in the future.

6/10 Aceptable

JAMES

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Half of the TV stations didn't work. There was no phone in the room. No way to contact front desk. There was no coffee in the morning as promised. The additional lock (chain lock) got stuck. The bed frame sticks out way past the mattress.
Se hospedó 1 noche en marzo de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 6 mar. 2024
We sincerely apologize that your experience with us was not positive, James. We are very sorry to hear that we missed the mark in many areas of your stay. We appreciate you bringing these concerns to our attention and we will work with our staff to improve.

4/10 Malo

Julia

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The hotel needs a lift, elevator is very dirty, very limited toiletries available. Restroom has basics but outdated. The restaurant needs privacy, we were not excited to eat there. The hotel feels old and not well taken care of. We loved the art in our room and is definitely what brought us here. The tv is small in the room.
Se hospedó 1 noche en febrero de 2024
Respuesta de Kelsey H- Social Media Coordinator, el 5 mar. 2024
We are very sad to hear that your experience with us was not positive, Julia. We apologize that there were aspects of your stay that negatively impacted your visit, but we appreciate your honest feedback as we are always looking to improve. We will share your concerns with our team and we would love another chance to impress you in the future.