Tried to do an early check in around 2:15pm and was told there is no check in before 3pm. I asked to use the restroom in the lobby. I came out of the restroom about 10 min later and two families were being checked in…I then approached the desk again to check in and was told I had to wait an hour for my room which they’d selected and couldn’t for some reason select a ready room.Very unwelcoming staff. Not helpful to newcomers. During check in no info was given about the property or hours. I had to ask about pool hours, restaurant, wifi, etc. The carpets smell, the drapes, all of it. It’s dark and dingy. Save your coins.