Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 426 de 1001 opiniones" "
10 - Excelente
426
Puntuación de 8, es decir, Bueno. Basada en 413 de 1001 opiniones" "
8 - Bueno
413
Puntuación de 6, es decir, Aceptable. Basada en 116 de 1001 opiniones" "
6 - Aceptable
116
Puntuación de 4, es decir, Malo. Basada en 31 de 1001 opiniones" "
4 - Malo
31
Puntuación de 2, es decir, Terrible. Basada en 15 de 1001 opiniones" "
2 - Terrible
15
8.8/10
Limpieza
8.8/10
Servicio y personal
8.4/10
Servicios
8.2/10
Condiciones de la propiedad
8.4/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Catherine
Viaje en pareja
26 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Really thought the staff here went out of their way to be helpful, especially Kristy (sorry if I’ve spent that wrong) We arrived late-ish and they made sure we were fed and watered. Nice food too!!! Good sized portions and well priced.
Room was lovely, really spacious and very clean
Catherine
Se hospedó 1 noche en abril de 2024
Respuesta de The Atura Albury Team, el 3 may. 2024
We appreciate all your feedback Catherine and are so pleased to hear you enjoyed your stay. We hope you return again one day and travel safe until then!Warm regards, The Atura Albury Team
10/10 Excelente
LEANNE
Viaje de negocios, Viaje familiar
24 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location close to lots of things to do. Lift out of action so a bit of waiting but a good place to stay
LEANNE
Se hospedó 2 noches en abril de 2024
Respuesta de The Atura Albury Team, el 3 may. 2024
We really appreciate the honest feedback Karen. We have been replacing our aging lift system. This has been 12 months in the works and we are now in the final stages of keeping this iconic Albury Building aging gracefully!We do hope to see you again as we have some other exciting upcoming changes!Warm regards, the Atura Albury Team
8/10 Bueno
Rhiannon
23 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Was lovely for us,thank you
Rhiannon
Se hospedó 1 noche en abril de 2024
Respuesta de The Atura Albury Team, el 3 may. 2024
Thank you kindly for taking the time to review your stay at Atura Albury Rhiannon. We hope to see you again soon.Warm regards, the Atura Albury Team
8/10 Bueno
Karen
Viaje familiar
19 abr. 2024
Le gustó: Servicios
Very nice place to stay
Karen
Se hospedó 2 noches en abril de 2024
Respuesta de The Atura Albury Team, el 3 may. 2024
Thank you for the feedback Karen. We truly appreciate this and hope to see you again.Warm regards, the Atura Albury Team
8/10 Bueno
Andrew
15 abr. 2024
Andrew
Se hospedó 1 noche en abril de 2024
Respuesta de The Atura Albury Team, el 5 may. 2024
We appreciate your feedback Andrew. We hope you return to our Hotel in the future and please travel safe until then.Warm regards, The Atura Albury Team
10/10 Excelente
Meg
Viaje en pareja
12 abr. 2024
Clean nice room aesthetics especially lighting. Wonderful bed and friendly check in.
Meg
Se hospedó 1 noche en abril de 2024
Respuesta de Atura Albury Team , el 3 may. 2024
We love hearing feedback like this Meg! We hope you return to our Hotel as we truly enjoyed having you here!Warm regards, the Atura Albury Team
6/10 Aceptable
Nerrida
Viaje en pareja
10 abr. 2024
Le gustó: Servicio y personal
The property is old and very dusty.
The beds are very comfortable but the sheets don't stay on.
Nerrida
Se hospedó 1 noche en abril de 2024
Respuesta de The Atura Albury Team, el 3 may. 2024
We appreciate your feedback Nerida. Atura Albury is going through many updates both currently and in the future. We do hope you return to see the exciting changes coming to this iconic Albury Building.Warm regards, the Atura Albury Team
10/10 Excelente
Helen
Viaje en pareja
7 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A very convenient place stop off on a journey between Sydney and Melbourne.
Helen
Se hospedó 1 noche en abril de 2024
Respuesta de The Atura Albury Team, el 3 may. 2024
We appreciated such great feedback Helen! See you again soon.Warm regards, the Atura Albury Team
8/10 Bueno
Ashley
7 abr. 2024
Ashley
Se hospedó 1 noche en abril de 2024
Respuesta de The Atura Albury Team, el 3 may. 2024
Thank you for your feedback Ashley! We appreciate this and hope to see you again.Warm regards, The Atura Albury Team
10/10 Excelente
reena
Viaje en pareja
29 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent customer service
reena
Se hospedó 1 noche en marzo de 2024
Respuesta de The Atura Albury Team, el 30 mar. 2024
Thank you so much for coming to stay and for letting us know you enjoyed your experience so much. We are also happy to hear your highlight was the service you received. This has made our day! See you again!Warm regards, The Atura Albury
8/10 Bueno
Amanda, TAHMOOR
Viaje de negocios, Viaje familiar
24 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Amanda
Se hospedó 2 noches en marzo de 2024
Respuesta de The Atura Albury Team, el 30 mar. 2024
Thank you for your feedback Amanda. We really do appreciate our guests letting us know how their stay went. We do hope to see you again in the future!Warm regards, The Atura Albury Team
8/10 Bueno
Graeme
Viaje en pareja
13 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good, central location. Comfortable room.
Graeme
Se hospedó 1 noche en marzo de 2024
Respuesta de The Atura Albury Team, el 30 mar. 2024
We appreciate the time you have taken to review your stay Graeme. We hope to see you again at our Hotel.Warm regards, The Atura Albury Team
8/10 Bueno
Diane
Viaje en pareja
25 feb. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
We have stayed here 3 times and always enjoy the large rooms and the convenience of being able to walk with everything close by. But we were not keen on the checking in and out via a machine! We would much prefer a real person but it was easy enough to do. But nothing beats a friendly receptionist.
Diane
Se hospedó 2 noches en febrero de 2024
Respuesta de The Atura Albury Team, el 25 mar. 2024
Thank you for reviewing your stay Diane and your honest feedback/ Please know that you are absolutely welcome to check in and out direct with a staff member. We are definitely not taking away the human contact that many of our guests love as past of their stay.We have enjoyed very much having you stay and do hope you continue to prefer Atura Albury as your go to stop in Albury! Warm regards, The Atura Albury Team
10/10 Excelente
Vivienne
11 feb. 2024
Vivienne
Se hospedó 1 noche en febrero de 2024
Respuesta de The Atura Albury Team, el 23 feb. 2024
We love to see reviews like this! Thank you Vivienne. We are all so happy to hear you enjoyed your time with us and really hope you visit us again soon.Warmest regards, The Atura Albury Team
8/10 Bueno
Philip
10 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
GR8 location, looking a bit tired
Philip
Se hospedó 1 noche en febrero de 2024
Respuesta de The Atura Albury Team, el 23 feb. 2024
We appreciate the time you have taken to give such honest feedback. Atura Albury has commenced the initial stages of some exciting upgrades. New Dream beds are now in every hotel room, our elevators have been replaced completely (one to go). The onsite restaurant is also now in the hands of a very talented new head Chef brining many changes throughout year to come.We very much look forward to bringing you further upgrades and changes as they happen as scheduled and we really hope your return to experience them all.Thank you for choosing to stay with us!Warm regards, The Atura Albury Team
8/10 Bueno
Navneel, Truganina
Viaje familiar con niños
31 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property is good if travel but not for family as limited option for kids to do.
Dining options are good and walkable from the Main Street in Albury
Navneel
Se hospedó 2 noches en enero de 2024
Respuesta de The Atura Albury Team, el 3 feb. 2024
Thank you for your feedback Navneel. We hope you enjoyed you anniversary and the well wishes from the Hotel.Please look into our family packages for future stays.We do hope the children enjoyed swimming in the pool and the games supplied in the reception area for numerous ages.The pool table is also free for all guests to use if you did not get a chance to use this.Atura Albury caters for all guests from corporate to families and we try hard to keep an even balance throughout the property. We are pleased to hear you enjoyed so much more of your stay and hope you travelled safely home.Warm regards, The Atura Albury
10/10 Excelente
Fiona
25 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check in and out was excellent with self serve option.
Fiona
Se hospedó 8 noches en enero de 2024
Respuesta de The Atura Albury Team, el 29 ene. 2024
Thank you for the great feedback Fiona! We hope to welcome you back soon to Atura Albury.Warmest regards. The Atura Albury Team
8/10 Bueno
Maggie
17 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place
However was a shame we were not allowed to use the pool in the evening as they didn't have lights. It was a 33° night.
What told by one staff member we could and then td from another staff member we were allowed to be in there
Maggie
Se hospedó 1 noche en enero de 2024
Respuesta de The Atura Albury Team, el 21 ene. 2024
Thank you for taking the time to review your stay Maggie. The outdoor pool generally closes at 9pm. This is partially for safety with the minimal outdoor night lighting though mainly to keep noise levels to a minimum for any rooms within the vicinity. On occasion we will extend open times slightly due numerous reasons such as excessive hot weather or heat waves, inhouse functions or maintenance though generally the pool hours are 6am until 9pm daily.We are disappointed that you received conflicting information on this occasion and have since set more transparent guidelines for the pool hours due of this.We do hope you return to stay with us at Atura Albury in the future and travel safe until then.Warm regards, The Atura Albury Team
10/10 Excelente
Suzanne
Viaje en grupo, Viaje en pareja
13 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Suzanne
Se hospedó 1 noche en enero de 2024
Respuesta de The Atura Albury Team, el 14 ene. 2024
Thank you for the great review Suzanne! We hope to see you again soon. Warmest regards, The Atura Albury Team
10/10 Excelente
Phillip
11 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff... brilliant. Friendly, efficient and helpful. The food was just okay...
Phillip
Se hospedó 2 noches en enero de 2024
Respuesta de The Atura Albury Team, el 14 ene. 2024
Thank you for the great review Phillip! Our staff enjoyed having you with us also and we hope to see you again soon. Warmest regards, The Atura Albury Team
8/10 Bueno
Bjorn
Viaje en pareja
10 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were very friendly and down to earth. The cleaning timetable/schedule was too early, our door was knocked on before 10am everyday and as early as 9 on one day.
Bjorn
Se hospedó 4 noches en enero de 2024
Respuesta de The Atura Albury Team, el 14 ene. 2024
Thank you for the great feedback Bjorn. We appreciate your honestly and have forwarded this information to the Housekeeping Manager for reviewal. We do hope you return again as we also enjoyed hosting you. Warm regards, The Atura Albury Team
8/10 Bueno
Amanda
8 ene. 2024
Amanda
Se hospedó 1 noche en enero de 2024
Respuesta de The Atura Albury Team, el 29 ene. 2024
Thank you for your feedback Amanda. We do hope to see you again and travel safe! Warm regards, The Atura Albury Team
8/10 Bueno
David
8 ene. 2024
David
Se hospedó 1 noche en enero de 2024
Respuesta de The Atura Albury Team, el 14 ene. 2024
Thank you for the great review David! We hope to see you again soon. Warmest regards, The Atura Albury Team
10/10 Excelente
Clint
8 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
😄
Clint
Se hospedó 3 noches en enero de 2024
Respuesta de The Atura Albury Team, el 14 ene. 2024
Thank you for the great review Clint! We enjoyed having you stay with us and we hope to see you again soon. Warmest regards, The Atura Albury Team
8/10 Bueno
Carmen
8 ene. 2024
Carmen
Se hospedó 2 noches en diciembre de 2023
Respuesta de The Atura Albury Team, el 14 ene. 2024
Thank you for the great review Carmen! We hope to see you again soon. Warmest regards, The Atura Albury Team
6/10 Aceptable
David
Viaje en pareja
5 ene. 2024
Le gustó: Limpieza y servicio y personal
David
Se hospedó 2 noches en enero de 2024
Respuesta de The Atura Albury Team, el 14 ene. 2024
Thank you for the great feedback David! We hope to see you again soon where we can even better your stay. Warmest regards, The Atura Albury Team
10/10 Excelente
Cara
Viaje familiar con niños
5 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Parking and accessibility of getting luggage to and from the car and security of parking are my major downside to staying here. Very comfy rooms and beds.
Cara
Se hospedó 1 noche en enero de 2024
Respuesta de The Atura Albury Team, el 14 ene. 2024
Thank you for the great review Cara! We hope to see you again soon. Warmest regards, The Atura Albury Team
10/10 Excelente
Adam
Viaje familiar con niños
3 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Funky vibe and great customer service. We stayed here for two nights on our road trip from Sydney to Melbourne. Our kids enjoyed the swimming pool and loved the pancakes for breakfast.
Great location and walking distance to shops and the Murray river.
Adam
Se hospedó 2 noches en enero de 2024
Respuesta de The Atura Albury Team, el 14 ene. 2024
Thank you for the great feedback Adam! We are so happy to hear you enjoyed so much of your time here and we hope to see you again soon. Warmest regards, The Atura Albury Team
8/10 Bueno
Anthony
Viaje en pareja
2 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
For an overnight stay in Albury, it was a great choice. Great location, convenient and easy check in/out and great sized room. Comfy bed, could have used more pillows but did the job.
Anthony
Se hospedó 1 noche en enero de 2024
Respuesta de The Atura Albury Team, el 5 ene. 2024
Thank you for taking the time to review your stay Anthony. Extra pillows should be available in every room in the top of the wardrobe and please know that you can always request extra comforts such as pillow from our 24 hour reception. We are so please to hear you enjoyed so many more aspects of your time with us and look forward to greeting you again in the future. Warmest regards, The Atura Albury Team
8/10 Bueno
Shevonne
29 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had a beautiful stay. Pool and room were excellent! Walking distance to everything as in the heart of Albury.
Only small downside is a requested a fan for the room. This was confirmed via email by Emily. However no fan was in the room and it was too late to ask when I realised.
Other than that a brilliant stay!
Shevonne
Se hospedó 1 noche en diciembre de 2023
Respuesta de The Atura Albury Team, el 30 dic. 2023
Thank you for your review Shevonne. We are very apologetic to hear the fan was not placed in your room. A review of your reservation notes does have this information as you mentioned and we will look into how these details were missed. We are very pleased to hear you enjoyed so much else during your time here and we do hope you return to stay with us again in the future. Warmest regard, The Atura Albury Team
6/10 Aceptable
Geoff
28 dic. 2023
Geoff
Se hospedó 3 noches en diciembre de 2023
Respuesta de The Atura Albury Team, el 29 ene. 2024
Thank you for taking time to review your stay Geoff. We appreciate all feedback and hope we do see you again. Warm regards, The Atura Albury Team
4/10 Malo
Rebecca
27 dic. 2023
Rebecca
Se hospedó 3 noches en diciembre de 2023
Respuesta de The Atura Albury Team, el 28 dic. 2023
Thank you Rebecca for taking the time to review your stay. We hope to see you again!
8/10 Bueno
Paul
26 dic. 2023
Paul
Se hospedó 2 noches en diciembre de 2023
Respuesta de Atura Albury , el 27 dic. 2023
Thank you for your review!
10/10 Excelente
Sandra
21 dic. 2023
Sandra
Se hospedó 1 noche en diciembre de 2023
Respuesta de Atura Albury , el 27 dic. 2023
Thank you for your review!
4/10 Malo
Jared
18 dic. 2023
Jared
Se hospedó 1 noche en diciembre de 2023
Respuesta de Atura Albury , el 27 dic. 2023
Thank you for taking the time to review.
8/10 Bueno
Gregory
Viaje en pareja
12 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Gregory
Se hospedó 2 noches en diciembre de 2023
Respuesta de The Atura Albury Team, el 15 dic. 2023
We appreciate you giving such great feedback Greg and we hope to see you again sometime.
4/10 Malo
Vilas
8 dic. 2023
Vilas
Se hospedó 1 noche en diciembre de 2023
Respuesta de The Atura Albury Team, el 15 dic. 2023
Thank you Vilas. We do hope you come to stay with us again.
10/10 Excelente
Ari
Viaje en grupo, Viaje en pareja
6 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Large room comfortable bedding excellent breakfast
Ari
Se hospedó 1 noche en diciembre de 2023
Respuesta de The Atura Albury Team, el 15 dic. 2023
Thank you for taking the time to review your stay Ari. We hope to see you again.
2/10 Terrible
Bev
4 dic. 2023
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The bed was terrible. Very low and uncomfortable. Bathroom so small could hardly move. No comfortable chairs to sit on Certainly would be looking elsewhere in the future.
Bev
Se hospedó 3 noches en diciembre de 2023
Respuesta de The Atura Albury Team, el 10 dic. 2023
Thank you for taking the time to review your stay Bev. Firstly we are sorry to hear you felt all these issues during your time with us. We are surprised to hear you found our brand new 'Dream Beds' uncomfortable. These have been a very recent addition to the Hotel, are a standard ensemble height and have so far proven very popular with guests.Your room type, the King Deluxe, has a 2 seater sofa plus a 2 seater dining table and chairs set. We are uncertain if it was the type of furniture, the angle it is set or there were structural issues that made you feel uncomfortable, however, our team is investigating all options that may have caused discomfort and whether we can make changes to make this better for future guests. Your feedback is appreciated Bev and we do listen so as we can make changes to ensure our guests are happy.We do hope you travelled safe to your next destination.Warmest regards, The Atura Albury Team
8/10 Bueno
Gaye
27 nov. 2023
Gaye
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Atura Albury Team, el 19 dic. 2023
We appreciate your feedback Gaye. We do hope to see you again and travel safe until then!Warm regards, The Atura Albury Team
8/10 Bueno
bernadette
Viaje en grupo
26 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Carpet needing replacement and walls aroundl lift need upgrade and step going into bathroom
bernadette
Se hospedó 2 noches en noviembre de 2023
Respuesta de The Atura Albury Team, el 10 dic. 2023
We really appreciate your feedback Bernadette. You must have a super vision into the future!You will be pleased to know new a new carpet style has been already selected and we have also started replacing every elevator in the Hotel brand new.You were also allocated one of the very few rooms that has not had a new level completed on the small lip from to the bathroom. All rooms will be completed in the very near future.Along with these, there are also some additional Hotel upgrades coming up and we cant wait to show you them all. We hope you do return to experience all the changes.Warmest regards, The Atura Albury Team
10/10 Excelente
Paul
25 nov. 2023
Paul
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Atura Albury Team, el 19 dic. 2023
Thank you for the great review Paul! We appreciate the time you have taken to do this and we hope to see you again soon.Warm regards, The Atura AlburyTeam
10/10 Excelente
Lidia
Viaje en pareja
25 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was excellent and service was amazing!
Lidia
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Atura Albury Team, el 9 dic. 2023
Thank you for the great review Lidia. We hope to see you again soon! Warm regards, The Atura Albury Team
8/10 Bueno
Ken
Viaje de negocios
25 nov. 2023
Le gustó: Condiciones de la propiedad
Well located
Ken
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Atura Albury Team, el 10 dic. 2023
We appreciate the time you have given to give this great review Ken. We do hope to see you again. Travel safe! The Atura Albury Team
6/10 Aceptable
Cliente verificado
Viaje de negocios
21 nov. 2023
Le gustó: Limpieza y comodidad de las habitaciones
Good but could be better
Lobby in all sorts of disarray due to lifts getting upgraded. My request for a double bed wasn't even acknowledged. Breakfast being so expensive should have barrista made coffees included.
Cliente verificado
Se hospedó 2 noches en noviembre de 2023
Respuesta de The Atura Albury Team, el 26 nov. 2023
Thank you for taking the time to review your stay. It is difficult to respond to your review fairly as you have posted anonymously. Atura is going through some changes to benefit our guests that have had and will continue to have minimum disruptions. One guest lift is currently not in use though our brand new staff lift has been opened up for guests. The our of lift is masked by colorful Atura theme mural and we really do apologies if this appeared as disarray to you.Breakfast is on par (& actually much less if pre-booked) with other hotels and even a la carte cafes in the area, 25 for the full buffet with coffee & tea included, though yes, high quality, individually made barista coffee is an additional cost. We hope you travelled safe to your next destination.
10/10 Excelente
Marc
Viaje de negocios
20 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Marc
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Atura Albury Team, el 9 dic. 2023
Thank you for the fantastic review Marc! We love seeing feedback like this! See you next time you visit us at Atura Albury!
10/10 Excelente
Emma
17 nov. 2023
Emma
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Atura Albury Team, el 15 dic. 2023
Thank you for the great review Emma. See you next time!
10/10 Excelente
Sig
14 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Sig
Se hospedó 2 noches en noviembre de 2023
Respuesta de The Atura Albury Team, el 19 nov. 2023
Thank you for the great review Sig! See you next time :)
10/10 Excelente
srisenthan
12 nov. 2023
srisenthan
Se hospedó 2 noches en noviembre de 2023
Respuesta de The Atura Albury Team, el 10 dic. 2023
Thank you for the fantastic stay score and review Srisenthan! We really enjoyed having your stay and we do hope to see you again!Warm regards, The Atura Albury Team
10/10 Excelente
Sheron
Viaje familiar
10 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Sheron
Se hospedó 2 noches en noviembre de 2023
Respuesta de The Atura Albury Team, el 19 nov. 2023
Thank you for taking the time to give such great feedback Sheron. We hope to see you on your next trip to Atura Albury