We didn’t end up staying at this hotel. Here’s why:
Upon arrival, there was no room immediately available, and we experienced a short wait while one was prepared. Although this was not a major concern, we encountered additional issues shortly thereafter. The elevators were not functioning properly, and a security guard escorted us to our room to verify occupancy, which felt unusual.
Upon entering the room, I noticed a cockroach crawling under the bed, and we were disappointed by the overall lack of cleanliness. Furthermore, the hotel appeared to be hosting a concert event during the weekend. While it is unclear whether this is a regular occurrence or a special event, it would be considerate for the hotel to recognize that not all guests are seeking a lively atmosphere during their stay.
Given these concerns, we chose not to remain at the property and requested a refund. Additionally, the front desk staff inadvertently retained my driver’s license, requiring me to return to the hotel to retrieve it.
