It is not as nice as the photos. It was fine and clean in the important areas, but lacking in deep cleaning and general maintenance (yard overgrown, carpet steps were not vacumed, bent curtain rod, no garbage bags or dishwasher tabs for replacement, etc). The kitchen is very sparse in kitchenware. They have plenty of good quality plates, bowls glasses and silver ware, which I really appreciated. The house was missing many expected items: pots and pans (there was 1 each), bottle opener, cork screw, spatula, baking dish, pizza pan, cheese grater, etc.) Communication with the manager was ok. I did not get check in instructions until I reached out to them while in route to the home. I asked about bringing a dog and did not get back for 3 days, (after I checked in). I had communicated with difficulty locking the door and didn't get a resonable response before we had to leave with the home unlocked.