8/10 Bueno
Matt D.
21 ago. 2025
Le gustó: Limpieza
The decor and furnishings were nice. The location (deadend street, 2.5 blocks to the beach) was great. Linens were great, beach chairs provided, and the house was pretty clean. Backyard oasis.The only reason for 4 instead of 5 stars is because the private pool and spa were a MAJOR reason for booking this property, and they did not working properly. When we arrived, the pool temperature was perfect, but the heat would not kick on in the Spa. The property mgr sent out maintenance who called in the pool company to fix it. However, after they "fixed" it (twice), the heat/spa kept turning on, and the entire pool got all the way up to 99 degrees. Finally, maintenance came back out and their solution was to turn off the breaker to the heater, which meant the Spa would not heat up. Meanwhile, after heating up to 99 on Tuesday, the pool never got back down below 90 degrees during the remaining 4 days of vacation. Most days it was around 93 - not refreshing at all in. The property mgmt did not take any responsibility and just told us they couldn't do anything. I asked about another property with a pool that was working or a discount and was quickly told "That's not happening."Homeowner: I would suggest getting someone who actually knows how your system works - it was looked at 4 times during our stay (2 by rental maint. and twice by pool maint.) & the end result was to turn off the breaker to the heater. I think there is a schedule set that keeps turning on spa/heat.
Matt D.
Se hospedó 6 noches en agosto de 2025