4/10 Malo
Coralie
10 jun. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I’ve booked this hotel as a treat to celebrate my birthday at the end of a 2-week holiday travelling around Turkey. This hotel was by far the most expensive and the worst hotel with stayed at.
The only positives were the view, private beach which was quiet and the restaurant was pretty good. Cocktails at the beach were good but ridiculously expensive (you can enjoy all if you are not a customer of the hotel ).
The negatives:
- this hotel pretends to be a high end boutique hotel but it’s not. All the finishings are awfully down, damaged/broken things in the room are not sorted and it’s not clean (eg. Lights not working, bathroom wall filled with toothpaste splashes, etc.)
- the manager wasn’t at all apologetic with any of the problems we reported and quite rude and threatening (basically told us that if we were not happy we could just leave but he would guarantee that we wouldn’t find any better hotel…we had a tour booked and didn’t have time to change hotel so he ended up upgraded us to a suite which was as disappointing as the rest but at least we had space to move
- the staff is nice but their English was really limited
- all the “warm” breakfast items were cold. No juice included.
- the access to our suite and the lift for the beach just look like a building site
Coralie
Se hospedó 2 noches en mayo de 2024