6/10 Aceptable
Linda E.
27 dic. 2025
Le gustó: Limpieza
Hello,We wanted to follow up regarding the issues we experienced during our stay from Dec. 22nd -Friday, Dec. 26th. While we truly enjoyed the location of the propery and enjoyed being together as a family, several problems occured druing our stay that significantly disrupted our time in the home. We also wanted to share this fedeback to help revent similar issues for future guests.I've outlined the main issues below. We also have photos and videos that we can send seperately, if helpful.1. Fireplace and Furnace/Heating: The fireplace was not working and required a service visit. Fortunately he was able to fix that. The furnace required a HVAC tech and he stated that this had not been maintained. The filter was not in place and was so filthy. (We have a photo) He could not fix it since it requires more extensive repair. We do appreciate the space heaters but feel confused as to why my husband had to be the one to suggest this.2. Ceiling Leak: On Thursday, water began leaking water from the ceiling near the fireplace. We had to place buckets to catch the water which dripped on the furniture and floor. There are visible stains on the ceiling indicating prior leaks. (We have a video) Since there isn't enough room to go on with the issues we had with the sink, the microwave, stove burner, missing tile etc., I will have to send a seperate email.
Linda E.
Se hospedó 4 noches en diciembre de 2025