Upon pulling onto the property, I was not happy with what I saw. Trash in bushes by the main house. Debris at tree line. Just overall, not a good welcoming feeling. We went up the staircase to little wolf hoping it would be better inside. Before even making it inside, there were someone's dirty shoes at the doormat where we enter the property. We pushed those aside and entered where we were smacked in the face by a huge spider web. We're in the woods, so fine, however, it was big enough were I don't think a cleaning crew was there recently or that wouldn't have been there. The decor was nice enough, but as we started to get settled, we found that both the main entrance door and the one in the bedroom both had seals that were broken. You could see clear outside through both openings. Strange, but ok. My child wanted to watch her dad unload the car so we pull back curtains to look and the window was filthy and there was dust and dirt all over the window seal. Moving on, as we sat down at table to have a snack after being in the car for 3 hours, there were crumbs on all 3 of the seats i pulled out. Also on the table. In the master bedroom. inside the closet was a dirty sheet just tossed in there in a pile. The overall feel of the place was just dirty and unkempt. At that point it was 5pm and we had to make a quick decision on what to do to not miss kids bedtimes. So we left. I notified the owner that we were on the way home and told her my concerns. She stated she could have the cleaning crew come out, etc and I stated I wasn't happy with the property and would like a refund. We didn't want to stay there. There was a lot of back and forth and basically we paid for a place we were at an hour. They don't want to refund the money and want pictures for proof of what I stated. I told them they could go to the property and see all the things I stated, but all they kept referring to was pictures. The right thing to do if someone is unhappy with the place you provided is to give them a refund. Why would I want to turn around and go home and not have a vacation?!!! That makes no sense and their refusal to do the right thing says all I need to know. Thanks for nothing.