6/10 Aceptable
Maitreyi J.
9 ago. 2025
Le gustó: Limpieza
We booked Dene Court Villa specifically because the Bookabach listing clearly states “Parties and events are allowed on site - Maximum attendees: 80,” with no mention of needing to request approval. That was a key reason for choosing and paying for this property.An hour and a half after we had checked in, we received a “house rules” message from the host saying “No parties or events without prior approval.” This rule had never been disclosed before arrival. We immediately called the host for clarification, but instead of a clear explanation, he gave vague answers and implied it was our fault for not informing him earlier.Under pressure to move forward, we were forced to pay an extra 1,035 on top of the booking cost to keep our event plans. The next morning, we called again to clarify and received the same evasive responses, along with lectures about “common sense” despite the fact that this requirement was never listed on the site or communicated beforehand.Overall, the experience felt misleading, unprofessional, and unnecessarily stressful. The property itself may be nice, but the lack of transparency and poor handling of communication left a bad impression.
Maitreyi J.
Se hospedó 1 noche en agosto de 2025