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Opiniones de Sunset Inn - Augusta

2 out of 5
Sunset Inn - Augusta
3034 Washington Rd, Augusta, GA

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 38 de 145 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 56 de 145 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 25 de 145 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 8 de 145 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 18 de 145 opiniones" "

7.6/10

Limpieza

7.8/10

Servicio y personal

6.4/10

Servicios

6.8/10

Condiciones de la propiedad

6.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Richard

Le gustó: Servicio y personal
Floors dirty
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Myles

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Not many options during masters week, the rooms were so dirty I thought I was on a crime scene episode. The floors were so dirty that you have to wear shoes, and just overall a tough stay. If you’re going to the masters maybe stay 30 ish minutes away instead for the same if not less and have a cleaner room.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

James

Le gustó: Condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Dan

Viaje en pareja
Le gustó: Servicio y personal y servicios
Nearby establishments playing loud music
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Wayne

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was pleasantly surprised. I stayed during Master's week and most other hotels were 700.00 plus. This hotel was very cheap in comparison so my expectations weren't very high. The facility is dated but in pretty good shape and was clean. My room was clean, linens and towels clean. Everything worked. The people at the desk (and i assume were the owners) were nice and accomodating. The only negative was that my room smelled a little of smoke. I will stay there again...
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Frank

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Roberto Nicola

Se hospedó 1 noche en abril de 2024

2/10 Terrible

Donte

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Run
Se hospedó 1 noche en marzo de 2024

4/10 Malo

RICHARD

Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
I had people approach me when getting out of the car to see if I wanted "anything". I got aggressive and sent them off. One tenant warned me to be careful as my car may be broken into. All within minutes of checking into the room. The room had odor that gave us a slight burning in the nose and throat. The TV would not work and the replacement for the controller did not help. People and vehicles coming and going most of the night into the early morning. It seems transient people stay here. The management was kind.
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Robert

No le gustó: Servicio y personal y condiciones de la propiedad
No water no contact no reservation had to book nxt door for $91.00 had I been contacted I could have found a comparable price.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Helen

It was ok
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Helen

Rm 153 great service
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Rebecca

Viaje en grupo, Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
Se hospedó 1 noche en enero de 2024

8/10 Bueno

David A Baker

Viaje familiar
Le gustó: Servicio y personal
The room was great! Clean and no foul odors befs were fine ! The linens were a little stained but i can't complain too much as the room was the cheapest around
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Ben

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Margie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023

6/10 Aceptable

Kenneth

Se hospedó 1 noche en julio de 2023

4/10 Malo

Maria Daniela

Se hospedó 7 noches en mayo de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023

8/10 Bueno

debbie

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Chance

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Would stay again
Se hospedó 1 noche en abril de 2023

8/10 Bueno

Lance

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 3 noches en abril de 2023
Respuesta de Pete, el 8 abr. 2023
Thank you

10/10 Excelente

Patrick

Se hospedó 2 noches en abril de 2023
Respuesta de Pete , el 8 abr. 2023
Thank you so much

10/10 Excelente

Michael

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was in town for the Masters. The front desk lady was really nice and helpful. The floors were newly renovated with vinyl planks. Would definitely stay here again.
Se hospedó 2 noches en abril de 2023
Respuesta de Pete, el 8 abr. 2023
Thank you

2/10 Terrible

Jeremy

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cancelled reservation--poor customer service
were unable to stay even though i had a confirmation and everything when Peter got there they said room was not reserviced due to credit card payment which i had no problem with when booking the room.Also, i was not notified that there was an issue at any time. the clerk was very rude and there was no parking. Had to book with another hotel.
Se hospedó 1 noche en abril de 2023
Respuesta de Pete , el 6 abr. 2023
Sorry for the trouble sir but we tried to contact you serval times for payment and plus we don’t have truck parking at our hotel .also it was a event going in town masters tournament so we were having no cancellations or refund policy during this week.

10/10 Excelente

Chris

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Standard no frills but great staff and very clean!
Se hospedó 1 noche en abril de 2023
Respuesta de Pete, el 8 abr. 2023
Thank you

10/10 Excelente

Cory

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Womderful place to stay in Augusta.
The owners are awesome. They are very friendly and aim to make your stay pleasurable. My room was very clean and well maintained. Ive stayed at some of the chains in the area and they pale in comparison. Can you beat aausage biscuits or egg and cheese biscuits for breakfsst with fresh fruit, and pastries? Great location to boot.
Se hospedó 1 noche en abril de 2023
Respuesta de Pete, el 8 abr. 2023
Thank you

8/10 Bueno

Diane

Viaje en pareja, Viaje familiar
Towels were warn and bath mat dirty. No hair blower after asking. Bathroom door did not close because hinge loose.
Se hospedó 2 noches en abril de 2022
Respuesta de CM - Guest Relations Manager, el 12 abr. 2022
Dear Diane, Thank you for leaving us with a review. It saddens me to hear that there were a few issues with your stay. In regards to cleanliness, we will be notifying the cleaning department about the issues and rest assured our standards of cleanliness wil improve. We also apologise that your request for a hair blower could not be fulfilled.

6/10 Aceptable

Sahara

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2021

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
When i showed up the staff was rude, and slow about check in. When i finally got my key and went to my room, it was trashed. The cleaning crew was a couple rooms down at the time, actively smoking inside the rooms as they cleaned. At that point i decided to not even stay here, and went somewhere else. Awful place, and ill be fighting for a refund of services i didnt even use.
Se hospedó 1 noche en octubre de 2021
Respuesta de CM - Guest Relations Manager, el 18 oct. 2021
Dear Valued Guest, Thank you for bringing this to our attention. Customer service is one of the things that we value the most, and rudeness to guests is not something that we would tolerate. We will review this incident to ensure that we can take actions and correct the behavior. I hope that the incident did not give a huge negative impact to your overall experience. Hopefully, you will come back and see us again. Sincerely,

2/10 Terrible

STEVEN

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Avoid this place!
The room wreaked of pot in a “non-smoking” room. Booked a king sized bed. Got 2 doubles. Sheets had stains and burn holes in them. No smoke detector in the room. Witnessed a drug deal go down in the parking lot.
Se hospedó 1 noche en septiembre de 2021
Respuesta de CM - Guest Relations Manager, el 13 oct. 2021
Dear STEVEN, Thank you for leaving us a review. On behalf of the entire team, I would like to apologize for failing to meet your expectations. The issues you have raised have been shared with the management and we are looking for ways to avoid these situations in the future. We still hope to get another chance to serve you. Sincerely,

8/10 Bueno

Angela

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2021
Respuesta de CM - Guest Relations Manager, el 13 oct. 2021
Dear Angela, I hope that you had an amazing stay and everything worked well to your convenience. If you have any feedback or suggestion that can help is improve on our services, please do not hesitate to let us know. Sincerely,

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Cheap,No Extras,Owners Are Stuck-up, Chris Thebest
Considering they have special rates directly on their site which reduces your rate down to $57.30 AFTER tax for a Queen Room and the room is clean, the owners really do work hard and take pride in the cleanliness of their properties inside and out. Since, their toddler son lives onsite,or at least is here a good bit, they make certain to get rid of anyone hanging around outside,looking like their up to no good. The cons are; in the morning, you can expect continental WHAT? Don't even expect to receive a cup of horrible black coffee, because you are out of luck. You won't even find a coffee maker in your room. Luckily, you are a hop,skip and a jump from Waffle House. No washer and dryer on premises, the owner and his wife could definitely work on their people skills considering they rely on the hospitality industry for their living. The owner will literally yell at customers for very petty mistakes they've made. His wife got very upset with me for getting locked out of my room and needing a key after dark. The worse issue I'm noticing now is that their seems to be the start of a roach problem. This is the third one I have come across and its the small little suckers that are hell to get rid of! LIf you need a cheap, no frills place to lay your head for a few days then this is definitely the best option for the money. Every comparable competitor is way worse and cost more.
Se hospedó 1 noche en agosto de 2021

6/10 Aceptable

Kristy

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
rude staff but good price
The young lady who works as a clerk is not at all friendly. The price is good for what you get.
Se hospedó 1 noche en julio de 2021

2/10 Terrible

Serkan

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very dirty room.
Se hospedó 2 noches en julio de 2021

2/10 Terrible

Cliente verificado

Viaje en pareja, Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
The housekeeper was nice
Se hospedó 1 noche en julio de 2021

4/10 Malo

Thomas

Se hospedó 1 noche en julio de 2021

8/10 Bueno

Kirk

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2021

6/10 Aceptable

Kaine

Le gustó: Comodidad de las habitaciones
Great
Se hospedó 1 noche en junio de 2021

10/10 Excelente

Herman

No le gustó: Limpieza
Okay, i guess .😄😪
Se hospedó 1 noche en julio de 2021

10/10 Excelente

Julieta

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Close to many restaurants, shopping snd attractions; just off busy intersection but still managed to be a quiet place to rest, comfortable beds and bathroom. Small hotel but family friendly.
Se hospedó 1 noche en julio de 2021

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en julio de 2021

10/10 Excelente

Anly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en junio de 2021

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Not clean
Se hospedó 1 noche en junio de 2021

8/10 Bueno

Ryan

Se hospedó 1 noche en junio de 2021

4/10 Malo

Wanda

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2021

10/10 Excelente

Herman

Le gustó: Limpieza y condiciones de la propiedad
The room was very clean, beddings needed changing it looked like it was slept on already. Bed was too hard ... Other then that ... It was quite n peaceful. Suggestion: maybe a folding chair would be nice to sit outside.
Se hospedó 1 noche en junio de 2021

6/10 Aceptable

Cliente verificado

Convenient
Had to wait to check in. It was a little noisy in the morning.
Se hospedó 2 noches en mayo de 2021

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en mayo de 2021

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2021