Apartamentos en Auribeau-sur-Siagne

“The property was gorgeous, just like the pictures. The communication was great from start to finish. They cleaned the apartment early to accommodate our early arrival which was great! The place had plenty of items we needed for our stay. Only a few minor complaints; there were no lights in the living room that worked so it was very dark, we had a lot of trouble with the tv working, the volume kept going out so we couldn’t watch tv at night. Also, the main bedroom had a terrible smell coming...

“The apartment is nicely decorated, and the location in old town is excellent. They are very clear before booking about the five flights of stairs with no elevator access. The kitchen is well equipped with a stove, oven, kettle, nespresso, and French press. The balcony is not large enough to use the table and chairs provided, only enough room for standing, and the balcony doors are very difficult to open. The house rules of taking trash down the street were not given on the VRBO platform, only...

“We’ve used Hotels.com for years and have always had good experiences — until now. This particular booking was deeply disappointing. The apartment was nothing like the listing described, and certainly not worthy of the 5-star rating shown on the site. It was damp, smelled musty, and there were visible signs of moisture damage — possibly even mold. We tried to contact both the property and Hotels.com during the stay. The property never responded, and despite our detailed complaint, Hotels.com...

“The owner and security guard were very kind.”