Castillos en Ayrshire

“Everything great, except that when we booked we informed you that my wife had a breathing problem and used oxygen, and also asked whether you had a lift, to which the answer was yes. On arrival we were given a room on the side without a lift, so my wife was obliged to struggle up and down the stairs. On the side where there was a lift, the sitting room and restaurants required no use of stairs. Obviously you decided to ignore our problem for some other convenience of the hotel management. ”

“A wonderful time was had by all. The estate, the staff, the food were fantastic, could not be better. Certainly would go back again when the chance arises.Ours was a golden wedding celebration with family and friends, Carnell’s staff went over and above making it special for us. thank you all.Alastair”