4/10 Malo
Harsha Prabhakar
23 ene. 2026
Le gustó: Limpieza
No le gustó: Servicio y personal
So there are two ways I can compare this place. One on it's own vs my other hotel experiences, and the other by comparing it to the similar priced Westin next door.
On its own the place has these problems:
- Noisy!
Super noisy. Everywhere you go there's this techno music that drives you up the wall if you don't like techno. They have a live band that plays music until 11:15pm, which makes sense given it's Hard Rock Hotel, but if you like to go to bed early to wake up early, forget it because the sound proofing in the rooms is useless against this racket. The next door water park plays loud music all day which also enters the room. If you like to enjoy the balcony with some nice peace and quiet, forget it.
- Service is crap
I got shuttled around two or three restaurants because they either didn't have place or three places were undergoing repairs. Room service order failed because they ran out of chicken. So I just went to Westin to eat in the end.
- Food is very so so
It feels like eating in a high end Wendy's rather than a high end hotel. Breakfast options were limited and aside from Malay sweets there's nothing else except croissants. No chocolate cake, no museli, no pie.
Now vs Westin which when I booked was only 20$ more expensive for two nights
- The view was worse
- The beach was not next door. Have to go to Westin to access it
- The rooms kind of have character but are not as comfortable
- The service was worse
- The food was worse. I ate all my meals at Westin
Harsha Prabhakar
Se hospedó 2 noches en enero de 2026