Suite junior, 1 habitación | Cunas, wifi gratis y ropa de cama
Ver disponibilidad

Opiniones de Meraki Hotel

2.5 out of 5
Meraki Hotel
Calle Ambato y Thomas Halflats, Baos de Agua Santa, Baños de Agua Santa

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 14 de 36 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 6 de 36 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 9 de 36 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 5 de 36 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 36 opiniones" "

7.6/10

Limpieza

8.0/10

Servicio y personal

7.2/10

Servicios

7.2/10

Condiciones de la propiedad

7.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

LIBIA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
RECOMENDABLE
MUY BONITO PERO EL HOTEL LEJANO
Se hospedó 1 noche en abril de 2023
Respuesta de LIBIA, el 10 abr. 2023
Muchas gracias por su visita.

8/10 Bueno

Romel

Viaje familiar
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Malas habitaciones
Las habitaciones NO tienen ventilación ni AC. No tienen ventiladores portátiles El parqueo está lejos del hotel y no hay facilidad ni asistencia con el equipaje.
Se hospedó 1 noche en diciembre de 2022

6/10 Aceptable

guillermo

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
Ela limpieza de la habitacion en general buena, lo que no me gusto es el baño, les falta hacer trabajo alli
Se hospedó 1 noche en octubre de 2020
Respuesta de MerakiHotel, el 12 dic. 2020
Gracias por su comentario, pondremos atención a su sugerencia para mejorar nuestro servicio.

4/10 Malo

Cliente verificado

Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 1 noche en enero de 2019
Respuesta de Cecilia, el 28 feb. 2019
Lamentamos su experiencia con nosotros, tomaremos su comentario para fines de mejora continua en nuestros procesos de trabajo.

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Comodidades
Hizo mucho frío y pedí una cobija extra adicional a eso solo podría pedir que en las habitaciones pongan un velador mesa para organizar las cosas.
Se hospedó 2 noches en junio de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel muy amigable. Habitaciones aceptables aunque completen con algunas cositas, deban asegurar el suministro de agua caliente.
Se hospedó 2 noches en junio de 2018

10/10 Excelente

Fernandita

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cerca a todo
Excelente elección está en El Centro

10/10 Excelente

teddy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Baños stay from USA
People were friendly. Great service. Always glad to assist
Se hospedó 3 noches en septiembre de 2023
Respuesta de Teddy, el 9 nov. 2023
Muchas gracias, por su visita!

4/10 Malo

Ralph

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La ubicacion es centrica, pero el hotel ya es algo viejo, el servicio mas o menos, la toalla de manos con huecos y el estacionamiento a 3 cuadras. En resumen no justifica el precio pagado por noche.
Se hospedó 2 noches en abril de 2023
Respuesta de s, el 10 may. 2023
Muchas gracias por visitarnos.

6/10 Aceptable

Kasper Holst

No le gustó: Servicio y personal
Decent room, good location, low on service
Fine hotel, very central placed in Baños with large rooms and large beds. The WiFi is quite decent. Good breakfast with bread, juice, coffee, cheese and ham. The staff is friendly and smiling, but the attention around the reception is poor and people often have to wait there to be serviced. They have a bell which rings every time a new guest comes in, which is loud and repeated. We stayed at the lower floor, right out to the breakfast area. Both employees and guests are very noisy, both at night and early mornings - which made it hard to sleep. The cleaning service was a bit slow when we were there, and on the day we had to leave, the service happened after 4pm.
Se hospedó 3 noches en diciembre de 2022

6/10 Aceptable

howard

Le gustó: Servicio y personal
it is a nice enough hotel for the money ($20). Right in the middle of town so bars and restaurants are very close. Bedding and linens were clean, staff was friendly. Good for those on a budget
Se hospedó 1 noche en octubre de 2022
Respuesta de MERAKI, el 16 oct. 2022
Muchas gracias por su visita.

6/10 Aceptable

Arauna

Viaje familiar
Le gustó: Servicio y personal
The property was in the city center close to everything. Staff was really nice and cooperative. Place is a little outdated, has mold. Also theres a street singer that starts singing @ 7 am that wake you up in the morning. Breakfast was really nice.
Se hospedó 4 noches en agosto de 2022
Respuesta de MERAKI, el 13 ago. 2022
Muchas Gracias por su visita.

4/10 Malo

Kim

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
No coffee in the morning, keys laying out upstairs so anyone can get into any room in fact empty room doors are open, but that didnt nother me. Again, NO COFFEE I had to force the front desk guy to boil me some water. SO LOUD!!!! Its just the area but also the clientele as it is by the bar street. No outside walls to street its just open air. There are ant or rat traps in each of the bathroom windows coming into each room. At least they are there I guess, but ewww disconcerting. Also at first we had no hot water he said leave it running 5 minutes then when still icy went to do some work upstairs a couple of times and finally made it lukewarm ish. I did take a shower in it, but my daughters who had her own room next door didnt. I hate saying bad stuff. It was okay to stay but this is what it was and we left as soon as we woke up to move down the street. The staff was nice and got me a taxi.
Se hospedó 1 noche en enero de 2022

10/10 Excelente

Zyomara, QUITO

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente atención
Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

David Andrew, Johnson City

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Large rooms with large beds that were comfortable. Adequate bathroom - pretty simple but has nice hot water. Good breakfast and pretty decent service. Great work!
Se hospedó 2 noches en octubre de 2021

10/10 Excelente

Kristofer

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent choice
Beautiful and affordable hotel in a very convenient location
Se hospedó 2 noches en junio de 2021

10/10 Excelente

Nelson

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Being that the place was in the heart of the town which is great, and knowing the limited space in situations like that. It was a great place to stay overall.
Se hospedó 1 noche en diciembre de 2019

4/10 Malo

Cliente verificado

Viaje en grupo, Viaje familiar
Le gustó: Servicios
No le gustó: Servicio y personal
I reserved a King Size bed, but we were given a small room with a queen size bed. The curtain did not cover the entire window and the light from the hallway made it impossible to be dark during the night. It seems everything in Ecuador echos due to tile floors, concrete and mountains. This hotel is in the middle of down town, so bring ear plugs. There are nice rooms downstairs that look very romantic and actually have king size beds. But to book them online it says they are for one person. Breakfast was really good.
Se hospedó 1 noche en diciembre de 2019

6/10 Aceptable

Blanca, New York

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This janitors is great but the Internet it’s horrible morning breakfast is great the rooms don’t look like in the picture But it’s not that bad
Se hospedó 2 noches en diciembre de 2019
Respuesta de Jesica Heredia, el 23 dic. 2019
It was a pleasure serving you and your family. This problem with the internet does not usually happen. I guarantee next time you will be very satisfied. We also hope As today you are our VIP customers..

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Door was broken, upper glass was missing. I asked front desk to fix at 08:30 am and I returned to hotel back at 3:30 pm and still was not fixed. I didn't like the service so I checked out and up until this day I have not received my refund for three rooms. Do not go to this hotel. Is a ripoff..
Se hospedó 3 noches en septiembre de 2019
Respuesta de Meraki team, el 17 dic. 2019
Good Afternoon Mr., Meraki Hotel rejects your comment. The reason for this is our service offered you to change to another room and you did not accept. According to our policies, we allow our clients to take another room available in the case they are not satisfied. However, we are sorry that your acomodation were not as you expected. Sincerely, Meraki Hotel Manager.

10/10 Excelente

Harvey

Se hospedó 1 noche en septiembre de 2019

2/10 Terrible

Tara

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
A true nightmare.
A true nightmare. The worst part was how loud this hotel was. It’s across a fitness studio that blasted music from 7 am to 9 pm. After that there were drunk people screaming and dogs barking. The walls were not soundproof in the slightest. There was mould all over the shower curtain and shower. There was no air circulation and the room was muggy and smelly. The room was very small and was not what was pictured when we booked. We put down a king bed and received a full. The parking was 4 blocks away which is highly inconvenient. There’s also a horrible doorbell sound every time someone walks in and it goes on throughout the night. The only plus side was it was walking distance to a lot of restaurants and bars (which made the area very loud) and the staff were friendly.
Se hospedó 3 noches en septiembre de 2019

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice staff, convenient location, clean, Delicious breakfast, could improve the WiFi.
Se hospedó 1 noche en julio de 2019
Respuesta de Cecilia, el 25 jul. 2019
De parte de Meraki Hotel, queremos agradecerle por su calificación. Estaremos mejorando aún más para ustedes. Siempre atentos y gustosos en servirles.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is an excellent choice of hotel to stay in Banos. Right in the heart of town everything is only steps away. The staff are very friendly and helpful. One girl in particular (Cecilia) a lady!! Went above and beyond her normal duties, she recommended and organized activities for me and just a very nice and helpful person. As all the staff are. You won’t go wrong booking this Hotel. Highly recommend. Thank you all 👍👍👍👌👌👌
Se hospedó 3 noches en junio de 2019
Respuesta de Cecilia, el 25 jun. 2019
We appreciate your comment. We are very happy that you had a pleasant experience with us. From Meraki Hotel, we wait for you with the doors open. Receive a hug. See you soon friend.

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en abril de 2019
Respuesta de Cecilia, el 1 may. 2019
Un placer en servirle. Reciba un saludo de paerte de todo el Equipo de trabajo de Meraki Hotel.

10/10 Excelente

Re

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Sehr freundlich und zuvorkommend, gute Lage, reichhaltiges Frühstück
Se hospedó 1 noche en enero de 2019
Respuesta de Cecilia, el 24 ene. 2019
Muchas gracias amigos. Un gusto poder servirles y atenderles. Hasta otra oportunidad. Un "abrazo- Meraki"

10/10 Excelente

Samuel, Upplands Väsby

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Big rooms good value
Very good hotel especially considering the Price. Big rooms
Se hospedó 2 noches en diciembre de 2018
Respuesta de Cecilia, el 4 ene. 2019
Thank you very much friend, over here it will always be well received. Have a happy new year.

10/10 Excelente

Eduardo, Florida

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It is a nice hotel in the right center of Banos. Surrounded by all kind of restaurants, shopping places, cultural facilities, etc. Friendly staff and very good breakfast served to your table. The only negative point was that the hotel changed its name and no longer is Hotel Paraiso. That is why it was difficult for us to identify the hotel location when we arrived. They said that the name change was provided to Expedia time ago.
Se hospedó 1 noche en octubre de 2018
Respuesta de Cecilia, el 15 nov. 2018
Thank you very much for your comments. We are pleased to have served you. Yes. Again, we apologize for the inconvenience caused with respect to the name change. We remain the same, better and better for each one of you. We hope you can join us at another opportunity. Receive a "Meraki hug"

6/10 Aceptable

Shmuel

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
Good location and friendly staff, subpar rooms
The Paraiso hotel was hard to find since its name has changed to Hotel Meraki... Online information was somewhat misleading: The promised free parking was a locked lot 3 blocks away. There is no parking in front to drop off luggage. The room was small and stuffy with one window, towards the corridor and smelled strongly of cleaning chemicals. Still, the toothbrush holder in the bathroom was dirty and moldy... On the plus side, the staff was cheerful and friendly and the breakfast was plentiful and good. The location is very good, in the lively center of town.
Se hospedó 1 noche en octubre de 2018
Respuesta de Cecilia, el 20 oct. 2018
It was a pleasure to serve you. We will be pleased to receive them again. Thank you very much for your sincerity, we will be ready to assume with responsibility every improvement opportunity that you point out. Thank you again for being at our Hotel Meraki. Until another chance.

8/10 Bueno

darnell m.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Recent stay
We arrived to find out that the hotel had recently been sold and was in the process of being changed. During our time there, some light renovations were being done. Yet, the hotel staff was incredibly friendly and accommodating to us. Despite the transition, we were still well pleased.
Se hospedó 3 noches en junio de 2018

10/10 Excelente

Kimberley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent Hotel
What a lovely hotel. Located in centre of town near all the tour agencies, shops, restaurants and supermarket. Big filling breakfast of eggs, fruit and fresh delicious rolls. Room was very clean with comfortable bed and hot shower. Staff were very helpful even with my limited Spanish. Will definitely stay here again if in Banos.
Se hospedó 4 noches en junio de 2018

8/10 Bueno

Sandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Recomendo!
Hotel bem localizado, cordialidade por parte dos funcionários, café da manhã bom, quarto e banheiro bom, bem limpo e organizado, bonito. Wi-fi com boa cobertura. O único inconveniente foi que ao chegar no hotel fomos cobrados pela hospedagem, porém eu já havia realizado o pagamento no ato da reserva através do Hoteis.com... por sorte eu tinha o comprovante de pagamento impresso assim como a mensagem no telefone do débito no cartão de crédito. A funcionária que nos atendeu foi muito cordial e disse que o Paraiso Hotel resolveria tudo diretamente com a Hoteis.com.
Se hospedó 2 noches en mayo de 2018

6/10 Aceptable

missy, united states

No le gustó: Comodidad de las habitaciones
Noisy!!!
Construction work at night, not evening, after 9. Loud music playing in am Hot water unreliable. Seemed very clean though. They were sweeping steps at 7 am, hitting every rung on the railing
Se hospedó 2 noches en diciembre de 2017

4/10 Malo

missy, united states

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Noisiest hotel ever
Noise late at night and early in the morning Hammers at 9 pm (lobby) and cleaning noise at 7 am with loud music from lobby starting at 8 am.
Se hospedó 2 noches en diciembre de 2017

6/10 Aceptable

Manfred, Germany

No le gustó: Limpieza
Very central
Rooms to the street can be very loud, others can be quiet
Se hospedó 3 noches en agosto de 2017

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location
This is hotel is in a great location. Great staff. Got upgraded to one of their nice suites.
Se hospedó 2 noches en junio de 2017