4/10
We arrived and at first had difficulty entering the appartment, and when we got in, the furniture in the living room didnt match the picture at all.
The fold out couch on one of the pictures are now in the living room and cleary worn out, and the actual couch in the living room is replaced with one in very poor condition. The terrace was nice and big but the four table chairs where all ripped in the seat and therefore unuseable and the one sunchair was barely standing.
We contacted the owner (The Collection Barcelona) on the first day with our complaints, they apoligised and after some mails back and forth they promised us new furniture for the terrace but we didnt hear anything about it until the day before we left, we asked for some kind of compensation but now they dont answer at all.
Cliente verificado
Se hospedó 7 noches en septiembre de 2023