6/10 Aceptable
Amy
Viaje en pareja
27 sep. 2025
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The receptionist upon checking in was lovely and very helpful. The room itself was very nice and the view was incredible. We also ordered room service for dinner which was great- they had missed some of the order but it was rectified when we found someone to tell. Only downside was the noise. We came for peace and quiet and there are signs everywhere that " quiet time" is 10pm -6am and that noise wont be tolerated. However a couple of doors down had a party so there was music shouting laughing .. i think the 2 rooms next to us were together but had booked separate rooms as they were in and out of each other's rooms all night with shouting , laughing , running up and down the hallway slamming doors and music and jumping about all the way through the night and past 3am. I finally fell asleep at about 4am. There was no one to contact about it other than an emergency number which i did try a couple times but no one answered and i didnt feel right calling between midnight and 3am to wake the owner up . I did email them during our stay which was a week ago but still had no reply. Reception wasnt open when we checked out- only a key drop off box so i couldnt speak to anyone then. Had i have received a response my review may have been better but they ignored me :( ive been on a butlins adult big weekend and the noise was very similar to that and when theres signs everywhere that quiet time starts from 10pm but theres no one available to remedy it when it doesnt happen.
Amy
Se hospedó 1 noche en septiembre de 2025
