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Opiniones de Senses Hotel and Resort

4 out of 5
Senses Hotel and Resort
Kaslik Sea Road, Al Kaslik, Zouq Mkayel

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 34 de 75 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 21 de 75 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 8 de 75 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 75 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 12 de 75 opiniones" "

8.0/10

Limpieza

8.2/10

Servicio y personal

6.0/10

Servicios

7.4/10

Condiciones de la propiedad

3.8/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Rim

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The pictures and description do not match the property at all. There was no indoor pool, spa, sauna or any other amenities for leisure and entertainment, despite the fact that they were all mentioned in the description. The lobby and stairs leading up to the room were extremely dirty and not maintained properly. The rooms are not soundproof. The shower door was unstable, and got stuck halfway while trying to open it. The resort did not provide soap or towels until we asked for them. And even then, the towels were a bit wet and didn’t seem very clean. There was a hairdryer installed on the wall, but the cable was too short and it could not reach the power outlet. Extremely poor engineering! We had booked the room to enjoy the indoor pool mentioned in the description, but as it turns out, there was no indoor pool. However, we had to stay in the room because the weather was awful and we could not leave.
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Ibrahim, ajaltoun

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023

2/10 Terrible

Marc

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 9 noches en diciembre de 2023

2/10 Terrible

Stefanie

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 7 noches en septiembre de 2023

2/10 Terrible

Heidi

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The riom was mouldy and triggered our asthma. Without power, we could have a shower. Had to leave after 1 night.
Se hospedó 5 noches en abril de 2023

2/10 Terrible

Samer

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Worst experience ever! No hot water, no electricity, no proper assistance, no desk at night, unsafe. Not recommended at all.

10/10 Excelente

Moussa

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 9 noches en noviembre de 2021
Respuesta de senses team, el 7 dic. 2021
thank you for your kind feedback. hope to see you soon.

10/10 Excelente

Moussa

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
Mycket bra läge, stora , fina rum, men tyvärr sliten toa/Bad. Servicen är utmärkt , pwrsonalen vid receptionen är bäst.
Se hospedó 3 noches en noviembre de 2021
Respuesta de senses team, el 7 dic. 2021
we appreciate your message ,thank you, and hope to see you again

10/10 Excelente

Joseph

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2019
Respuesta de Senses team , el 29 ago. 2019
Thank you,for sharing your experience with us

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Etablissement comportant se nombreux servixce pour passer de bonnes vacances
Se hospedó 7 noches en agosto de 2019
Respuesta de Senses team , el 20 ago. 2019
Thank you for sharing your experience with us Hope to see you soon

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was lovely, Carolina the hotel manager made us feel very welcomed and made sure every day if we were happy or needed anything, the staff there were very accommodating. I would definitely recommend this hotel and the price was reasonable for this time of year. I would definitely come back next year.
Se hospedó 3 noches en agosto de 2019
Respuesta de Senses team , el 9 ago. 2019
Thank you so much for your kind words, We really appreciate it,we would be more than happy to welcome you back at senses hotel and resort

8/10 Bueno

Sonny

Le gustó: Servicio y personal y comodidad de las habitaciones
Great and kind staff, but needs refurbishment.
Very nice hotel staff, who did a great job. Rooms are worn, ispecially bathrooms. A lot of noice during the evenings, nights, from the hotels arrangements or the neighbor hotels parties.
Se hospedó 4 noches en julio de 2019
Respuesta de Senses team , el 23 jul. 2019
Thank you for sharing your experience with us .

10/10 Excelente

karzan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best hotel in Beirut
We had great week at Senses hotel. Everyone who was working there treat us very nice and the staff was very kind. Angela or Angel as we called her was superstar at reception.
Se hospedó 7 noches en julio de 2019
Respuesta de Senses team , el 22 jul. 2019
Thank you for sharing your experience with us, Hope to see you soon, Senses team

10/10 Excelente

Olof

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Vacation in Beirut
Very good hotel and good service a fantastic gym and the pool area was clean and great. I highly recommend this hotel in Beirut. But if you want to go swimming in the ocean you have to go further from Beirut. Because the ocean is hazardous to swim in cause of all the pollution. Olle RKC Sweden 🇸🇪
Se hospedó 6 noches en julio de 2019
Respuesta de Senses team , el 26 jul. 2019
Thank you for sharing your experience with us. We really appreciate it Senses team

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
staff were super nice. I enjoyed my stay and I would recommend senses to all travelers passing in Lebanon and wish to experience the seaside as well as good food, excellent service and cleanliness.
Se hospedó 1 noche en julio de 2019
Respuesta de Senses team , el 15 jul. 2019
Thank you for sharing your experience with us, We really appreciate it.hope to see you soon Senses team

8/10 Bueno

michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best hotel!
Wow, great hotell, the service and the staff are amazing. The location is good, the breakfast is super. I really recommend this hotel. I visit Beirut every summer and for now on, I will only stay at senses. Thanx for this time // You Swedish guest!
Se hospedó 6 noches en junio de 2019
Respuesta de Senses team , el 26 jul. 2019
Thank you for your rewarding message Hope to see you soon

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were welcoming as soon as I walked in the door. They even upgraded my sweet to a sea view with balcony. The gym has 3 levels and caters for everything. Pool is amazing and whenever I need my laundry done they had it return to me the same day. I Recomend this place to anyone.
Se hospedó 5 noches en junio de 2019
Respuesta de Senses team , el 20 jun. 2019
Thank you for sharing your experience with us,hope to see you soon

2/10 Terrible

Cliente verificado

Se hospedó 4 noches en junio de 2019

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en junio de 2019
Respuesta de Senses team , el 29 jul. 2019
Thank u for sharing your experience with us

10/10 Excelente

Dakka, UAE, Dubai

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
not far from down town, amazing spot to relax and enjoy the sea view with your lover
Se hospedó 1 noche en abril de 2019
Respuesta de Senses team , el 23 abr. 2019
Thank you for taking the time to share your experience with us Hope to see you again

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
nice & very clean hotel, close to major areas of beirut, Metn & keserouan, they offered free upgrade & early check in at the arrival. staff are kind & helpful. very good breakfast especially when they offer both option (buffet or in room breakfast) highly recommended.
Se hospedó 2 noches en enero de 2019
Respuesta de Senses hotel and resort , el 11 ene. 2019
Thank u so much for taking the time to share your experience with us,we really appreciate your feedback. Hope to see u soon Caroline

2/10 Terrible

Cliente verificado

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en enero de 2019
Respuesta de Senses team, el 15 ene. 2019
Hello,Thank you for taking the time to share your experience with us Hope we can get more details to see what made your stay unpleasant Thank u Caroline

10/10 Excelente

Saad

We had very nice time at the hotel, staff was very friendly, breakfast was nice
Se hospedó 6 noches en noviembre de 2018
Respuesta de Caroline , el 1 dic. 2018
Thank u so much for taking the time to share your experience with us Hope to see u soon,senses team

10/10 Excelente

George

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 12 noches en octubre de 2018
Respuesta de caroline, el 8 nov. 2018
thank you so much,for taking the time to share with us,we really appreciate your feedback! hope to see u soon. senses team

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel with amaizing views front of the beach. It's recommeneded for 1 to 2 nights stay.
Se hospedó 1 noche en octubre de 2018
Respuesta de SENSES team , el 1 nov. 2018
Thank you so much for taking the time to share your experience with us!!we really appreciate your feedback. Senses team

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Balinesische Wohlfühloase in hektische Stadt
Tolle Idee, eine Wohlfühloase in einer hektischen Stadt zu eröffnen. Inspiration aus Bali. Einziger Negativ-Punkt ist die Nähe zum Stromerzeuger (Schiff) am nahe gelegenen Pier. Aber dafür kann das Hotel nichts. Toller Service, Frühstück aufs Zimmer)Balkon)
Se hospedó 2 noches en octubre de 2018
Respuesta de Senses team , el 11 oct. 2018
Hello,Thank you for sharing your experience with us, Hope to see u soon Senses team

6/10 Aceptable

Hans J

Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza y condiciones de la propiedad
Nice place by the sea
Nice place by the sea. They do have a way to go on service, language and cleaning. Having said that, it is a nice place outside Beirut, if you stay on 2nd or 3rd floor.
Se hospedó 8 noches en septiembre de 2018
Respuesta de Senses team , el 11 oct. 2018
Hello,we really appreciate your feedback and hope to see you soon !

8/10 Bueno

Ayman

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
فندق ممتاز لقضاء يومين اجازة
Se hospedó 1 noche en septiembre de 2018
Respuesta de Senses team , el 27 sept. 2018
Thank u so much for sharing your experience with us Hope to see u soon!

10/10 Excelente

Antoni

Amazing! Will go back.
Honestly outstanding. Have to give credit where credit is due, and Wisam from the hotel Staff was s incredibly nice and humble. He genuinely wanted to help... Due to water leakage from the ceiling in our room (City View) we were upgraded to a Sea View room for 2 nights, completely free. The owner/manager was there daily to make sure everything was up and running as it should. The service was great. Staff were very helpful. The pool was clean and deep enough to dive in. Food by the pool could be better, the arguileh (shisha) was refreshing by the pool. Every morning, we had great, freshly served Lebanese breakfast. One thing me and my girlfriend really appreciate is the fact that we could have friends and family over at any time for free. Even by the pool, which the hotel would usually charge 25.000 LL ($16-17). Entrance for. The gym was well equipped, fresh and opening hours were long. I believe it was 07-23. One downside would be the rooms not being soundproof (even though advertised as such). We could at times hear people walking in their flip flops at night. Could definitely hear people when taking at louder volumes. Oh, and the hotel is located close to pretty much anything. Cafes, restaurants, beaches, pharmacies, grocery stores, night clubs, pub streets, shopping etc.
Se hospedó 8 noches en agosto de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2018
Respuesta de senses team, el 24 ago. 2018
thanks for staying with us ,we really appreciate your feedback senses team

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfortable and nice people
They focused on making sure you were comfortable during your visit. Want to get to know people and staff, learn about good Hangouts and nightlife? Live here.
Se hospedó 14 noches en julio de 2018
Respuesta de Senses team , el 18 ago. 2018
Thank u for taking the time to share your experience with us. Hope to see you again Senses team

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2018
Respuesta de senses, el 10 ago. 2018
thank to u for sharing your experience with us, we appreciate your support and feedback, senses hotel and resort team

10/10 Excelente

Roberto

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bästa senses hotell
Servicen var väldigt bra i denna hotell .
Se hospedó 6 noches en junio de 2018
Respuesta de senses hotel and resort, el 8 ago. 2018
thank u so much,from all of the team here at senses!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2018
Respuesta de senses team, el 10 ago. 2018
thank u for sharing your experience with us,we appreciate your support and feedback. senses hotel and resort team

10/10 Excelente

Simon, Gießen Germany

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Seher Schönes Hotels Die Räume sind Perfekt aber das Bade Zimmer ist sehre Klein
Se hospedó 6 noches en junio de 2018
Respuesta de Bob, el 14 ago. 2018
Hallo! We would like to thank you for feedback we appreciate it a lot, hope to see you soon again with new and large bathrooms! Tchuss!

10/10 Excelente

Gabriella

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Sensses hotel var den bästa hotell jag har varit i! Allt var perfekt !! Toppen service!! God frukost! Super trevliga personal!! Fräscha rum!! Nära allt!! Polen var såååå fin med hab utsikt!! Rekommenderar starkt👌 Vi kommer boka smma hotel nästa sommar med eftersom om man jämför hottelet med det som man bettalar för så är den mycket värdt👌👌
Se hospedó 11 noches en junio de 2018
Respuesta de Bob, el 24 jun. 2018
Thank you so much, we provide this kind of service for special guests like you, we hope to see again next summer!

10/10 Excelente

ABDUH

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en junio de 2018

2/10 Terrible

Bachir

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
für libanesische Verhältnisse 4* ok
Grundsätzlich stimmten die Beschreibungen und Abbildungen im Internet, jedoch wird auf Erhalt des Ur-Zustands nicht viel Wert gelegt, man sieht es an Kleinigkeiten die dann sich auf den allgemeinen Zustand umsetzen. Wir hatten 3 Appt. mit Strandsicht gebucht was für uns sehr komfortabel war, andererseits haben uns auch die Nachbarn in die Zimmer geschaut... Es gibt einen großen Aussenpool, der jedoch witterungsbedingt in eine Schlammpfütze gewandelt wurde, aber der Innenpool hat es wett gemacht und dieser ist auch sehr groß für ein Hotel. Ein Strand oder Zugang gibt es dort nicht, auch wenn die Fotos anderes zeigen. Da wir nicht in der Saison da waren, gab es nicht jeden Tag ein Frühstücksbuffet und dann wurde das Frühstück an den Tisch gebracht, was ja soweit ok ist, jedoch hat dieser Prozess über 1 Stunde gedauert. Es fehlt sehr an Professionalität. Das Hotel bietet auch noch die Möglichkeit Feste einzurichten, was für allabendliche laute Musik über die ganze Anlage bis 3:00 Uhr morgens sorgte, hinzu hat die Nachbar-Anlage auch noch ihre Musik laufen lassen.... Das Hotel ist ohne Auto nicht erreichbar und schwer zu finden. Ansonsten waren die Inhaber und das Personal sehr freundlich und zuvorkommend und das Hotel empfehlenswert.
Se hospedó 5 noches en mayo de 2018
Respuesta de Bob, el 24 jun. 2018
Thank you so much for sharing your experience at Senses, we are hope to see you another time(next year maybe) so we can show you our best royal service so you feel home when you are at Senses! we had the honor and pleasure hosting your family! Looking forward to see you soon again Have a great summer!

10/10 Excelente

Elie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Everything was great
The place was amazing and everything was well organized from A to Z, all the staff knew there jobs properly and did them as they were asked to, it’s a place that I would definitely head too again
Respuesta de abir, el 25 abr. 2018
Thank you for your feedback, hope to see you again Regards

10/10 Excelente

Therese

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful hotel in Kaslik. The staff was very helpful and our wedding guests from Sweden had a pleasant stay. Nice hotel manager
Se hospedó 5 noches en septiembre de 2017
Respuesta de Ella sabha, el 2 mar. 2018
Thank you for choosing our hotel and hope to see you again

8/10 Bueno

Dr.farid

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel , sea view , near beach
Good location , near beach , good view , good staff , nice balcone
Se hospedó 3 noches en febrero de 2018
Respuesta de Ella sabha, el 23 feb. 2018
Thank you dear Hope to see you again in our hotel best regards

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Thieves don't stay there, I got robbed!
I was robbed in this hotel, I left my money in my carry on bag in the room considering it safe like hundreds of the decent hotels I stayed in around the world but I was wrong, 1 hour before I leave to the airport I wanted to take my money I put in the bag but only found the change left there while they took all the 500 bills. I complained to the hotel manager who was frustrated with the event but when she called the hotel owner who told her to wait & do nothing I was extremely disappointed, I called the police who wanted me to come to the station to file a report but I had a flight in less than 2 hours I would have missed it if I did (I almost missed it). Hotel management promised to look at the cameras & investigate & return my money back but of course no feedback once I left the hotel! They were only fast in debiting my credit card with the full amount of my stay. Except for the manager & one receptionist most of the hotel crew are not professional & lack experience beside having thieves among them. Don't stay there,
Se hospedó 3 noches en febrero de 2018
Respuesta de senses hotel and resort, el 6 ene. 2019
hello,sorry to hear what happened with you at our resort, i hope your recent stay was pleasant and made you spend some wonderful time hope to see you again caroline

10/10 Excelente

Marco

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Hvis man ikke har noget i mød håndværket der bore kl. 23 eller lytte til hvad de andre værelser laver eller snakker om eller og hvis man er lige glad med at nabo værelses cigaretrøg kan lugtes på dit værelse. Og at det kun er morgenmads buffe om søndagen og der kke er svimmingpool ude og jeg kan blive ved. 4 stjerner hahaha : 1 stjerne. Ikke mere. Rene håndklædet ja. De første 3 dage ud sf 6 . Aldrig aldrig mere. Virkeligt oppustet pophotel. Internet er næsten ikke at rinde. Ingen lyd isolering. Fødselsdag vest til 2 om natten i festsalen. Kunne høres som om døren stod åben men var lukket. Hotel. Com drop det hotel.
Se hospedó 6 noches en febrero de 2018
Respuesta de Ella sabha, el 15 feb. 2018
Thank you dear hope to see you again at our hotel and we will do our best for you regards

10/10 Excelente

tony and lisa, guelph ontario

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
the best of Beyrut
there other hotel like this: but they are double the price. and the don't have receptionist as good and efficient as Bob.
Se hospedó 1 noche en enero de 2018
Respuesta de Ella sabha, el 6 feb. 2018
Thank you dear Hope to see you again in our hotel best regards

10/10 Excelente

Najwa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2018
Respuesta de Ella sabha, el 3 feb. 2018
Dear Sir theirs no message its empty how can i help you best regards thank you

6/10 Aceptable

Katie , Lebanon

Le gustó: Limpieza y servicio y personal
Nice hotel overall, but not worth repeating
Overall staying at this hotel was a pleasant experience. Having said that, however, I don't think we would stay here again. For starters, the 'sea view' in the deluxe room was more of a pool view, which wasn't very appealing in the winter with an empty pool. You could only see a small sliver of the sea from our room which was disappointing. People should also consider that the balconies are not private and the rooms are not soundproof at all - my husband and I could hear our neighbors or people walking/talking outside in the hallway. Additionally, the breakfast, while generous, was not very appetizing. The one thing we really enjoyed about this place was the location; there are plenty of small shops and nice restaurants nearby that you can walk to and just spend an afternoon exploring. Since we stayed in the winter it was nice to have an alternative to the beach. The staff were also very kind and professional. That being said, while it was an okay experience I don't think it is one we would repeat simply because the price didn't match with the quality we were anticipating.
Se hospedó 2 noches en enero de 2018
Respuesta de ella sabha, el 22 ene. 2018
thank you dear hope to invite you at our hotel to see everything will be diffrents with you and with your comment we can modified thank you

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice hotel great staff very good service
Hotel stuff very helpful allowed us to stay extra because of broken down car very friendly and caring
Se hospedó 1 noche en diciembre de 2017
Respuesta de Ella sabha, el 23 dic. 2017
Thank you Dear Hope will see you again in our hotel

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en octubre de 2017
Thank you dear hope to see you again in our hotel

10/10 Excelente

Regina, Australia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing Beach Resort
Breathtaking view, clean and modern resort. Hotel staff made me feel comfortable right from the start and attended to all my needs. Daily breakfast buffet made getting out of bed a lot easier. Gym/pool access added to my list of daily activities. Would highly recommend and will definitely be back!!
Se hospedó 21 noches en septiembre de 2017
Respuesta de Ella sabha, el 9 nov. 2017
Dear Mrs Sdaek Thank you so much and hope to see you again in our hotel regards