Interior

Opiniones de The Chancery Pavilion

4.5 out of 5
The Chancery Pavilion
135 Residency Road, Bengaluru, Karnataka

Opiniones

7.2

Bueno

Puntuación de 10, es decir, Excelente. Basada en 75 de 331 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 123 de 331 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 67 de 331 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 36 de 331 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 30 de 331 opiniones" "

7.6/10

Limpieza

7.4/10

Servicio y personal

7.2/10

Servicios

7.0/10

Condiciones de la propiedad

6.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

levi

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing location in a great part of the city. Rooftop brewery was a plus!
Se hospedó 1 noche en abril de 2024

8/10 Bueno

santosh kumar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Breakfast is.nice,
Se hospedó 1 noche en marzo de 2024
Respuesta de Vamsi Krishna, el 2 abr. 2024
Dear Guest,Thank you for giving us a positive rating. We are happy to know that you enjoyed our food & services. We look forward to welcome you back at The Chancery Pavilion.Warm Regards

4/10 Malo

Sharmila, Thornhill

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Unable to meet commitment. Lack in communication. Was a very unhappy guest. I spent hours at the reception desk explaining a no show for one of the rooms. The diplomat checked in for a couple of hours and checked out.
Se hospedó 3 noches en marzo de 2024
Respuesta de Vamsi Krishna, el 2 abr. 2024
Dear Guest,We apologize for the inconvenience you experienced during your stay. Your feedback is important to us and we will address these issues to ensure better communication and service in the future. Thank you for bringing this to our attention. We look forward to welcome you back at The Chancery Pavilion.Warm Regards

10/10 Excelente

Raghu

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Vamsi Krishna, el 19 mar. 2024
Dear Guest,Thank you for giving us a positive rating. We are happy to know that you enjoyed our services. We look forward to welcome you back at The Chancery Pavilion.Warm Regards,Vamsi KrishnaFront Office Manager

8/10 Bueno

Keith

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything good except the shower in the room was barely a trickle.
Se hospedó 6 noches en febrero de 2024
Respuesta de Vamsi Krishna, el 19 mar. 2024
Dear Guest,Thank you for giving us a kind feedback. We are happy to know that you enjoyed our services. We look forward to welcome you back at The Chancery Pavilion.Warm Regards,Vamsi KrishnaFront Office Manager

6/10 Aceptable

Masafumi

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 5 noches en febrero de 2024
Respuesta de Vamsi Krishna, el 2 abr. 2024
Dear Guest,Thank you for sharing your rating. We endeavor to deliver the best services and we are sorry that we did not match your expectations. We request you to visit us again and give us a chance to provide you with a better experience.Warm Regards

8/10 Bueno

Raghu

Se hospedó 2 noches en febrero de 2024
Respuesta de Vamsi Krishna, el 19 mar. 2024
Dear Guest,Thank you for giving us a positive feedback. We are happy to know that you enjoyed our services. We look forward to welcome you back at The Chancery Pavilion.Warm Regards,Vamsi KrishnaFront Office Manager

6/10 Aceptable

G W Robinson

Se hospedó 2 noches en enero de 2024
Respuesta de Vamsi Krishna, el 19 mar. 2024
Dear Guest,Thank you for giving us a feedback. We are happy to know that you enjoyed our services. We look forward to welcome you back at The Chancery Pavilion.Warm Regards,Vamsi KrishnaFront Office Manager

10/10 Excelente

Dayanand Guruprasad

Viaje de negocios
Le gustó: Limpieza y servicios
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Abirami Krishna

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Naveed

Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Shalini

Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Kamal Kishor

Viaje en grupo, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ok
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Anush

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Cyril

Viaje familiar con niños
No le gustó: Limpieza y condiciones de la propiedad
rooms need a lot of repairs. walls are peeling off. shower water pressure is very low. overall very ok hotel
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Sudarshan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was excellent
Se hospedó 2 noches en junio de 2023
Respuesta de Vamsi Krishna, el 16 ago. 2023
Dear Guest,Thank you for giving us a 5-star rating. We are happy to know that you enjoyed our services and we look forward to welcoming you back at The Chancery Pavilion.Warm Regards

10/10 Excelente

Meena

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The stay was excellent in all respects, an I would like to visit again.
Se hospedó 3 noches en junio de 2023
Respuesta de Vamsi Krishna, el 16 jun. 2023
Dear Guest,Thank you for giving us a 5-star rating. We are happy to know that you enjoyed our services and we look forward to welcome you back at The Chancery Pavilion.Warm Regards,

2/10 Terrible

sanjay

Se hospedó 3 noches en junio de 2023

10/10 Excelente

Raja

Se hospedó 5 noches en abril de 2023
Respuesta de Vamsi Krishna, el 16 jun. 2023
Dear Guest,Thank you for giving us a 10/10 rating. We are happy to know that you enjoyed our services and we look forward to welcome you back at The Chancery Pavilion.Warm Regards

6/10 Aceptable

Tenzing

Se hospedó 2 noches en abril de 2023
Respuesta de Vamsi Krishna, el 16 jun. 2023
Dear Guest,Thank you for sharing your rating. We endeavor to deliver the best services, and we are sorry that we did not meet your expectations. We request that you visit us again and give us a chance to provide you with a better experience.Warm Regards

4/10 Malo

Sandeep

Le gustó: Servicio y personal
Need to re-evaluate how this is a 5-star hotel..
Se hospedó 1 noche en abril de 2023

8/10 Bueno

Susan

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Located well for my meetings.
Se hospedó 2 noches en febrero de 2023
Respuesta de Chancery Pavilion, el 3 mar. 2023
Dear Guest , Thank you for your rating . We look forward to welcome you back at the Chancery Pavilion . Warm regards , Team Chancery Pavilion

4/10 Malo

Kamal

Se hospedó 3 noches en enero de 2023
Respuesta de Chancery Pavilion, el 7 feb. 2023
Dear Guest,Thank you for sharing your rating. We endeavor to deliver the best services, and we are sorry that we did not match your expectations. We request you to visit us again and give us a chance to provide you with a better experience.

4/10 Malo

Sherri

Viaje en grupo
No le gustó: Condiciones de la propiedad
Room was old needed painting. Mattress was as hard as a rock.
Se hospedó 3 noches en enero de 2023
Respuesta de The Chancery Pavilion , el 30 ene. 2023
Dear Guest , We regret that your experience did not meet your expectations . Please allow us to express our sincere apologies . At the chancery pavilion we strive to provide a superior experience to every guest . Therefore your feed back is really important to us . Please rest assured that we are taking appropriate measures to address the problem and prevent future occurrence. Warm regards , Team The Chancery Pavilion

6/10 Aceptable

Babu

Se hospedó 1 noche en enero de 2023
Respuesta de The Chancery Pavilion , el 19 ene. 2023
Dear Guest , Thank you for your rating . We look forward to welcome you back at the Chancery Pavilion . Warm regards , Team Chancery Hotels

2/10 Terrible

Tejasvi

Se hospedó 1 noche en enero de 2023
Respuesta de The Chancery Pavilion , el 19 ene. 2023
Dear Guest , Thank you for your feedback , We regret that your experience did not meet your expectation . Please allow us to express sincere apologies . It is our hope that you give us an opportunity to better serve you in the near future .Warm regards , Team Chancery Hotels

10/10 Excelente

Sandeep

Se hospedó 2 noches en octubre de 2022
Respuesta de The Chancery Pavilion , el 19 ene. 2023
Dear Guest , Thank you for your rating . We look forward to welcome you back at the Chancery Pavilion .Warm regards , Team Chancery Hotels

10/10 Excelente

deepak, Ketchikan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was helpful n friendly.. the property needs a little revamping
Se hospedó 5 noches en octubre de 2022
Respuesta de The Chancery Pavilion , el 19 ene. 2023
Dear Guest , Thank you for your response . We look forward to welcome you back at the Chancery Pavilion .Warm regards , Team Chancery Pavilion

10/10 Excelente

Arjun

Se hospedó 1 noche en octubre de 2022
Respuesta de The Chancery Pavilion , el 14 oct. 2022
Dear Guest, Thank you for your recent visit to The Chancery Pavilion Bangalore and sharing your valuable feedback. It was a great pleasure having you with us during your recent visit to Bangalore. We are happy to know that you enjoyed your stay with us. We are looking forward to welcoming you back to The Chancery Pavilion.

2/10 Terrible

Archana

Se hospedó 1 noche en septiembre de 2022
Respuesta de The Chancery Pavilion , el 3 oct. 2022
Dear Guest, Greetings from The Chancery Pavilion Bangalore! Thank you for patronizing The Chancery Hotel and taking out time to share your experience on this social platform. Please accept our sincere apologies for the inconvenience faced by you in the hotel. Your feedback has been discussed with the concerned team to ensure that corrective action is taken. Thank you once again for your stay and feedback and looking forward to welcome you back. Kind Regards

10/10 Excelente

ANTIPAS IV

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel in Bangalore
Great value for money. Clean room, great food and ery restaurant staff. The front desk staff though seems not friendly and approachable.
Se hospedó 2 noches en septiembre de 2022
Respuesta de The Chancery Pavilion , el 29 sept. 2022
Dear Guest, Greetings from The Chancery Pavilion Bangalore! Thank you for patronizing The Chancery Hotel and taking out time to share your experience on this social platform. Please accept our sincere apologies for the inconvenience faced by you in the hotel. Your feedback has been discussed with the concerned team to ensure that corrective action is taken. Thank you once again for your stay and feedback and looking forward to welcome you back. Kind Regards

6/10 Aceptable

Sairam

Se hospedó 1 noche en junio de 2022
Respuesta de The Chancery Pavilion , el 5 jul. 2022
Dear Guest, Thank you for your recent visit to The Chancery Pavilion Bangalore and sharing your valuable feedback. It was a great pleasure having you with us during your recent visit to Bangalore. We are happy to know that you enjoyed your stay with us. We are looking forward to welcoming you back to The Chancery Pavilion.

8/10 Bueno

Shameel

Le gustó: Limpieza, servicios, condiciones de la propiedad
Overall was a good stay
Se hospedó 2 noches en junio de 2022
Respuesta de The Chancery Pavilion , el 21 jun. 2022
Dear Guest, Thank you for your recent visit to The Chancery Pavilion Bangalore and sharing your valuable feedback. It was a great pleasure having you with us during your recent visit to Bangalore. We are happy to know that you enjoyed your stay with us. We are looking forward to welcoming you back to The Chancery Pavilion.

2/10 Terrible

DILIP K

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very poor quality beds Airport transfer not provided I didn’t use restaurant
Se hospedó 1 noche en junio de 2022
Respuesta de The Chancery Pavilion , el 21 jun. 2022
Dear Guest, Greetings from The Chancery Pavilion Bangalore! Thanks for sharing your feedback on the online forum. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. We would love to make things right if you give us another chance. Looking forward for your continued support. Warm Regards

2/10 Terrible

Ashique

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en marzo de 2022
Respuesta de The Chancery Pavilion , el 4 abr. 2022
Dear Guest Greetings from The Chancery Pavilion Bangalore. Thank you for sharing your response. we would like to know more about the inconvenience caused to avoid any future occurrence . You may please share the insights on rev.mgr@chanceryhotels.com

2/10 Terrible

Robert

Se hospedó 2 noches en marzo de 2022
Respuesta de The Chancery Pavilion Team, el 2 abr. 2022
Dear Guest, Thanks for sharing your feedback on the online forum. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. We would love to make things right if you give us another chance. Looking forward for your continued support. Warm Regards

2/10 Terrible

Chakrapani

Viaje de negocios
No le gustó: Limpieza y servicio y personal
Location
Se hospedó 3 noches en noviembre de 2021
Respuesta de The Chancery Team, el 4 ene. 2022
Dear guest Thank you for your feedback in regards to your recent stay. we hope to see you back whenever travel bring you back Kind Regards

4/10 Malo

Mihir

Viaje de negocios
Need revamping the rooms.
Rooms are dull ( very less light), no tv channels active( only free ones available). Bathrooms smells. Breakfast was very good though.
Se hospedó 1 noche en octubre de 2021

4/10 Malo

Santosh

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Do no reco.end had to get my flight ticket back
During the return back ho.e awaiting uber those rascals at entrance worst uncultured uncivilized dezi swedeshi weirdoa took my bag and suuitcase sammy to the foothpath on the road on the ground Ban such unpolite ban International travel They only try to hook up with chicks had I bern a hot sexy girl theire thounguex would have bern greedy hungry caterpillar
Se hospedó 2 noches en octubre de 2021
Respuesta de The Chancery Pavilion , el 19 ene. 2023
Dear Guest ,Thank you for taking the time to share your feedback. We regret that your experience did not meet your expectations . Please allow us to express our sincerest apologies . At The Chancery Pavilion we strive to provide a superior service experience to every guest , therefore your feedback is really important to us . Please be assured that we are taking appropriate measures to address the problem and prevent future occurrence .We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Warm regards ,Simarjeet SinghPresident

4/10 Malo

APOORVA

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 3 noches en marzo de 2020
Respuesta de The Chancery Pavilion , el 19 ene. 2023
Dear Guest ,Thank you for taking the time to share your feedback . We regret that your experience did not meet your expectations . Please allow us to express our sincerest apologies . At The Chancery Pavilion we strive to provide a superior service experience to every guest , therefore your feedback is really important to us . Please be assured that we are taking appropriate measures to address the problem and prevent future occurrence .We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Warm regards ,Simarjeet SinghPresident

4/10 Malo

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
A noisy hotel with endless problems after check in.
Se hospedó 1 noche en febrero de 2020
Respuesta de BR, el 2 mar. 2020
Dear Guest, Thank you for sharing your feedback. May I request you to provide more insights in order to avoid the inconvenience caused to you during your stay. You may directly email me at fom.tcp@chanceryhotels.com Regards

8/10 Bueno

rajiv

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Good hotel and great service
Good hotel for the price range and special thanks to most and found. I left a shirt at the hotel it was sent by courier to Mumbai in 3 days Thank you team
Se hospedó 1 noche en febrero de 2020
Respuesta de Vice President, el 22 feb. 2020
Dear Guest, Greetings from The Chancery Pavilion! We’re elated to learn that our seamless service, warm hospitality and beautiful ambience added value to your stay. We strive to make our guests happy and it gives us immense joy to note that the same was achieved during your visit. Your kind commendations have been shared with the team and received with much gratitude. It was a pleasure serving you and we hope to welcome you back for another comfortable stay. Best Regards, Simarjeet Singh

4/10 Malo

Swagath

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2020
Respuesta de The Chancery Pavilion , el 19 ene. 2023
Dear Guest ,Thank you for taking the time to share your feedback. We regret that your experience did not meet your expectations . Please allow us to express our sincerest apologies . At The Chancery Pavilion we strive to provide a superior service experience to every guest , therefore your feedback is really important to us . Please be assured that we are taking appropriate measures to address the problem and prevent future occurrence .We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Warm regards ,Simarjeet SinghPresident

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great central Bangalore hotel
Always a great hotel to come back to, centrally located in Bangalore with great amenities at amazing value.
Se hospedó 1 noche en enero de 2020
Respuesta de The Chancery Pavilion , el 10 ene. 2020
Thank you for your wonderful feedback. Hope to see you soon once travel brings you back to Bangalore.

2/10 Terrible

Davis

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bad
Very very bad
Se hospedó 4 noches en enero de 2020
Respuesta de General Manager, el 6 feb. 2020
Dear Guest, Greetings from The Chancery Pavilion! Thank you for sharing your views on this forum. I am extremely disappointed to read your comments, as they seem very uncharacteristic of the experience that we provide guests at our hotel. I regret to note that you felt our staff and service levels were not up to the mark. It is our endeavor to ensure that every guest leaves as an ambassador of our hotel. In this case, we clearly failed to do so and for that please accept my most sincere apologies. Please be rest assured that I will take this up personally as training and coaching need with all our team so that our service always only comes across as being warm and efficient. Your feedback is most important and precious to us, and I am very thankful to you for bringing this up to us. Warm Regards Simarjeet Singh General Manager The Chancery Pavilion

6/10 Aceptable

Shishir

Se hospedó 2 noches en noviembre de 2019
Respuesta de The Chancery Pavilion , el 19 ene. 2023
Dear Guest ,Thank you for taking the time to share your feedback. We regret that your experience did not meet your expectations . Please allow us to express our sincerest apologies . At The Chancery Pavilion we strive to provide a superior service experience to every guest , therefore your feedback is really important to us . Please be assured that we are taking appropriate measures to address the problem and prevent future occurrence .We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Warm regards ,Simarjeet SinghPresident

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Meh
Hotel was kind of run down. Had a really funky smell on our floor. The room wasnt that good. Comfortable good bed. Inadequate lighting. Electric ports not good, hard to get chargers to work properly. Inadequate lighting. Dirty bathtub. Check in was not pleasant. Had a rude check in person. Feel like I could get more for what I paid.
Se hospedó 3 noches en octubre de 2019
Respuesta de Darshan G.R., el 30 oct. 2019
Our Sincere Apologies for the inconvenience caused. Kindly share the booking details to look into the same in detailed.

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wrong rating. Old property. I’ll not give more than 3.5*
Se hospedó 3 noches en octubre de 2019
Respuesta de The Chancery Pavilion, el 22 nov. 2019
Dear Guest, Greetings from The Chancery Pavilion! Thank you for sharing your observations on this forum. I feel terrible that we were unable to live up to your expectations on your last stay with us and apologize for the inconvenience you faced. I assure you of my personal involvement in addressing each and every aspect of your feedback. Most of it concerns very basic maintenance and upkeep of hotel facilities, which has always been our forte –I am both disappointed and embarrassed to have these things being pointed out by you. I call upon your understanding and generosity of spirit to give us another chance to prove that your last experience is really not the norm at our hotel. I am confident that when you do choose to visit us again, your experience will be vastly improved and it will be our endeavour to prove our commitment to excellence and regain your trust. The team and I remain hopeful of welcoming you back soon. Warm Regards Simarjeet Singh General Manager The Chancery Pavilion.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Liked the large spacious room and the service was good. Friendly staff. Did not like the loud music coming from Bangalore Club, opposite the hotel. The music went on till quite late in the nights.
Se hospedó 13 noches en septiembre de 2019
Respuesta de The Chancery Pavilion, el 22 nov. 2019
Dear Guest, Greetings from The Chancery Pavilion! A wonderful and comforting stay is what we aim to provide our guests and we are glad to have made your experience wonderful. We are elated to know that our helpful team, luxurious facilities and seamless service impressed you. Your kind words for our associates are truly appreciated. We look forward to welcoming you and your loved one again for another great stay. Do connect with us through our social media channels and stay updated on upcoming offers and promotions. Best Regards, Simarjeet Singh