Premier Inn en Bentley

“From the time we tried to check-in the woman that greeted us was aggressive and told us to wait in the waiting lounge. Then we could check-in Declan told us that we needed to pay for our accommodation but when I told that I had paid he took our documents and did not return them. We had a two stay and consequently left without documents. On contacting the hotel we were told the only wat to retrieve our was to send a self-envelope and they would send them to us. That wasn't suitable in the frame...

“No parking . No phone no glasses 1 set of towels. felt like I had checked into a care home”

“Breakfast was great. No air conditioning Staff was great”

“Shops nearby”

“The location is great and the people are very friendly. It wasn't very clean and the room wasn't ideal, but the beds were clean and comfortable”

“Fresh breakfast”